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Kidmoto provides a convenient air travel experience for parents with small children needing car seats. Car seats are one of the most significant sources of confusion, misinformation, and frustration for parents flying with kids, which is a considerable inconvenience—flying with a car seat sucks.
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191 customer reviews
Faith Andrews
I booked Kidmoto for my clients. Absolute dream to work with!
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Colleen Shellabarger
Great experience!
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Meghan
We had a really great experience using the service between Newark and Manhattan. I was initially concerned because upon booking I did not immediately receive a confirmation email, however, close to our travel date I received a confirmation text, which is exactly what the website had said would happen. I found the booking system user friendly and the drivers very courteous and professional. The driver who picked us up at the airport was available by text once we landed so we could let him know once we had our bags and were ready to meet. If we end up traveling to NYC with our young kids again I would definitely use this service again. More...
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CHARMAINE
Our flight was delayed due to a snow storm. I continually updated the driver through the app, however the driver decided to head to the airport even though we hadn’t even taken off. When the receipt arrived we’d been charged excessive waiting and parking fees. I emailed to query this and I did receive a refund, which I’m grateful for, but I hope this is not common practice as I would like to use this service for future trips (I did use for a return trip to the airport and had no issues) More...
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Daria Chernysheva
Excellent service! Booked tight before the flight. They met us at the baggage claim. The car seat was very good and clean. Highly recommend!
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Sharon
Amazing service! Kind driver, great car seat. Great experience!
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Faith Andrews
Great company! I've been an EA/PA for a long time. I am hard to impress. KidMoto rocks! I can only do so much from afar. ..if I'm not traveling with the family. Nelson and Kidmoto are a great addition to my preferred vendors list. Feedback from the family regarding their experience in New York has been stellar! More...
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Varune Maharaj
Very good experience, no complaints. Price point is a bit on the high side.
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Anon
Great service
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Sally
Love Kidmoto! Andrea took great care of us. Will definitely continue to use them and recommend them
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Kim Portis
Absolutely fantastic service, easy to use app and great customer service.
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Boyu Peng
Excellent driver !
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Nicola Pug
Tao Wei was an amazing driver. Great hospitality and service. This is the second time using the service and everyone has been amazing. Our family is always using this company. More...
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Paul
Come highly recommended.We are from the UK and travelled with our 14 month old. Both trips too and from the airport to Mahattan were safe, with the correct car seat installed and both drivers friendly and put us at ease. We left a mobile phone on the taxi on our return trip and Nelson at Kidmoto was nothing short of exceptional in making sure we got it back ok. The taxi driver brought it back to their head office and Nelson despatched via the post office and kept us up to date on the errant phone''s whereabouts until we got it back a few days later.Again, this company can't come better recommended. More...
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Jessica S
Excellent service
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Nicola Pug
Great reliable service. Driver was awesome and made our pick up from airport to hotel enjoyable
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Lauren
Our flight got in very early and we were through customs in 2 minutes and bags waiting on the carousel (NEVER happens at Newark! ) and our driver was at the airport already waiting for us. He was a very careful and safe driver. We use Kidmoto every trip we have and will keep using them! More...
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Christine Wind
Amazing!!! It made a hectic travel day easier :)
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Brooke
Incredible experience. I travelled with my 2 year old from LA to NYC (which is already a long flight). Andrea was amazing! She was on time, helped me with our luggage, helped strap my son in to the car seat, and made great conversation! The car seat was clean and a very spacious diono. It was great! I’d highly Recommend this service and Andrea!!! More...
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Graham Dorland
Great experience all around.
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Sally
Andrea was amazing and took great care of us! Great experience as always!
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Amy Calvo
We love using Kidmoto! Takes the anxiety out of traveling with 2 little kids! Car seats have been great, cars clean, drivers awesome!
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customer
Great service, great driver (Andrea), well worth it!
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Jen
We had a great timely and quick ride with Kidmoto. Our driver was friendly and professional. Booking for an upcoming ride was easy on the app. The car seats were pristine. Thank you kidmoto! More...
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R. Lulling
Keep the customer informed of the pick up location details. We received a message that the driver was there, and was waiting. For first timers at LaGuardia we did not know where there was. Driver should be excited about NYC, and talk to the customers. More...
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Peter
We used Kidmoto to travel from JFK to midtown Manhattan. Booking was pretty simple, I did it via the webpage, then the Kidmoto app did the rest. It notified us about the assigned driver, also got notification that our driver arrived. Our driver Manjinder was very kind, he sent us message that he was waiting for us in the terminal, I could chat with him using the app. He helped us with the luggages and we felt very safe during the travel.Thank you Kidmoto, I'll definitely use the service again! More...
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Lorraine Flaherty
Great driver. Communicative company and driver
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Devon
Our driver Ramon was so lovely and communicative. We were delayed 1 hour on the ground and and another in the air and he met us perfectly outside of baggage claim at 12 midnight in the rain and had the car seats all ready for our tired troops ~ this service was great
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Cait
Amazing experience! Help with all bags and great conversation! I would give 10 stars if I could
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Elizabeth Whelan
Great experience! Car was on time and driver was very friendly and helpful. Carseat set up properly. So easy! Highly recommend.
Reviewed on TrustPilot
Anna
Excellent service. Really helpful, friendly driver and the car was set up with a clean, comfortable car seat.
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Cecelia Cox
So easy and safe. I have two kiddos (1year and 3years) and it made it so easy!
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Luis
Excellent service!!
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Tanya Martin
Our driver, Nelson was great! Texted the day before and morning of to confirm pickup place and give tiny tidbits of advice. He knew right when our plane landed and he pulled up right as we walked outside from baggage claim. Super friendly to us and our kiddos, stickers for my oldest. Car seats were installed properly and took no adjusting and they were clean-yay!! He drove safely, had fun information about where we were driving through and even interactively listened to my chatty four year old. We would highly recommend! More...
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SFO family
This car service was great! I had two kids ages 4 and 5 with me and our luggage. This made it possible for us to get into the city and back to the airport without lugging car seats as well. Our drivers were on time and friendly. We will definitely use this service next time we visit New York! More...
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Erica Aneia Daniels
We loved the service and Andrea, our driver is very nice and friendly! The best service if you have a baby with you!
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Russell Nakamura
Great service
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Scott Lin
Great service. Driver was there early and helped load our luggage. Also helped with using the car seat. Car was clean and we got to our destination safely. Would definitely use again.
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Mike T
This is a great service for those of us who like to bring our kids on vacation and don't want to deal with the cost and hassle of car rentals for city visits or other airport transfers (like we did in NYC). The driver was on time, the car was spacious, and the child car seats were nice. It's more expensive than a cab or Uber/Lyft, but to us it was worth it with our minds at ease knowing we were traveling safely with our kids. More...
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JP
It is our third time using Kidmoto service. And again we love it. Josh, our driver, was punctual and very helpful. Our trip would not be possible without Kidmoto!
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Ahna Morrey
Our driver Andrea went above and beyond to make us feel welcome and comfortable on our drive. She was so great with our daughter, and helped with getting her in the car seat, getting our bags into the car, and just generally making us feel supported after a very long flight.
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Christine Greenlee
The driver absolutely saved us. I'd become pretty sick during my transatlantic flight and I don't think I would have made it without the help of this awesome person! She was wonderful, caring, helpful and of course a good and safe driver. More...
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JP
We had a relaxing and comfortable ride from the Upper East Side to Newark Airport. Our driver, Muhammad Waqas, was on time and helped us to drop off the accommodation. Thank you very much.
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Megan
What a great service!! It was so nice to not drag a car seat with us on vacation. Marcus, our driver was so nice and helpful
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JC Perez
Excellent Service, great drivers...
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SmacPape
Amazing service! Nelson our driver was prompt and professional. All car seats were clean and installed properly! we will always use Kidmoto when traveling with our kids!
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Beth Baker-Williams
Prompt, great car and comfortable car seat for my toddler. Gave us peace of mind when travelling abroad and arriving late evening! Only slight negative was the driver who, despite being very pleasant, spent the whole journey telling us how rubbish the city was. Not great when you’ve just arrived on holiday! Apart from that, very impressed. More...
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JP
I was very happy that I has used the kidmoto service. My driver, Ramon, has been assigned and contacted me right after my flight has landed. The communication through the kidmoto apps was effective. He guided me to the pick up area. When he arrived, the infant carseat was ready. We had to pick up our accommodation key before heading to the destination. Ramon kindly helped us with key pickup. I would use the kidmoto service again!! More...
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Jeffrey Fritsche
Great service, excellent driver.
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Sally
Andrea took such great care of us! We always use Kidmoto and will continue to! Recommend to anyone needing a car seat taxi.
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