Bridgend, Glamorgan(2 Reviews)
'IT as a service'. Versatile, general and specific freelance contracts undertaken - 20 years of experience -
Specialist in Remote Access Support - if have a network connection, I'll connect, diagnose and fix your issues quickly.
No network connection? Return shipping labels get your device to me quickly, I'll fix it as quickly as possible and get it back out to you ASAP.
What do you love most about your job?
I love making things work. Letting people function and be as productive as the technology will allow. The machines we use should never be a barrier to getting stuff done.
What inspired you to start your own business?
I have some horror stories about poor tech support, I have worked in enterprize level tech support for business and government clients. I now would like to provide this pro level service to anyone who needs it, whatever your ability, financial status, or any other criteria. If I think I can help you out, I will.
Why should our clients choose you?
I am honest, patient, technically skilled annd have a keen sense of initiative. A former employer once told me "you're not like the other technicians here" as he pointed generally toward the 20 or so technicians in our team. A great compliment indeed, I believe. If 20 techs all robotically attempt to fix something, they will all fail if their process is bad, An Awesome technician will ditch the broken method, adapt and redefine a new one.
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