Porthkerry, Vale of Glamorgan
Convenience, very friendly staff (especially Sian), efficient airport transfer. Excellent.
Great Airport hotel to spend night before early flight-immaculate facilities and friendly staff also perfect location 2mins from airport..
Convenient overnight stopping place, good breakfast and the staff couldn't be more helpful.
Spotless and had a good nights sleep. Very comfy and nothing is too much trouble for the staff. Very nice.
Friendly staff food and drink expensive
Excellent staff very clean .next to cardiff airport but very peaceful and quiet inside hotel
I very often stay in holiday. Inn express,I have always had a great stay never a problem, staff are and always very helpful, great stay everyone,xx
Great Hotel - very warm welcome.
Great hotel and really friendly staff . Breakfast is pretty good and plenty of choice , bacon could be a little more crispy and poached eggs as a choice would be amazing. We come here every year as part of our birthday celebrations. Great …Read more on IHG More...
Over all best stay experience day and afternoon staff very very kind and lovely very great just night staff need more to be friendly and kind with guests rest it was an amazing and awesome stay on my holidays.thanks.
We always use this hotel. at least five times a year. However on this occasion we were not happy with our stay.We did not have the room that we were told at the time of booking. …Read more on IHG
Fab hotel for an airport stay completely noise proof friendly staff, ideal location would stay here again and recommend to a friend
If staff can help with luggage to put on and off the shuttle would be helpful.
Stayed 1 night in this hotel. Service was great with the pick up bus which takes you right to the front of the hotel. Bus arrives in a very short time after phoning. Continental breakfast starts at 4am with hot food starting at 6am. Friendly staff and convenient, would definitely stay again. More...
Arrived at 3.30 am to a smiling receptionist who checked us in in 5 minutes. Room was clean and tidy and in very good condition. Breakfast was good and they do a free transfer to the airport. Lovely lady who was helping in the breakfast room also did the transfer and she was really nice and helpful More...
Nice and tidy hotel and rooms have suitable size for two. Good with airport shuttle
Perfect for staying at if using the airport, good food and drinks excellent nights sleep and friendly staff. No need for airport shuttle unless its raining
Located right next to the Cardiff Airport. Walkable, but there is a very convenient shuttle which is availble 24 hours a day. Very clean. Staff is exceptionally helpful. Also the food service is good for the price. Rental cars at the …Read more on TripAdvisor More...
We spent 1 night at the Holiday Inn Express Cardiff Airport so we could get to an early morning flight the next day. It is literally about 2 minutes from the airport and they have a shuttle service. Staff at the hotel were, without …Read more on TripAdvisor More...
Great staff, very handy for the airport, long stay car park looks to be having an upgrade,rooms as expected, shuttle service , no problems
Stayed 2 nights in July, 2019. The hotel is clean, efficient, great staff, great breakfast. and the air conditioner works great for the hot days we experienced.
we had trouble working out how the air conditioner worked but a member of staff came up to help us immediately at 1.30a.m. as we were very hot and had it sorted in seconds! More...
Stayed 2 nights in July, 2019. The hotel is clean, efficient, great staff, great breakfast. and the air conditioner works great for the hot days we experienced. Great parking and The Highwayman Pub nearby has great food. Make a reservation. More...
Great stopover destination before hols, staff very friendly and helpful
+Staff were great as was the location.. -Breakfast wasn't great.
+Good location and good shuttle service to the adjacent Cardiff airport terminal (or a 15 minute walk), friendly reception staff, good for a one night stay. Breakfast from 4am, hot after 6am. Good shuttle service to terminal.. -No shampoo was supplied, just two soap/bodywash dispensers. The carpet in my room was a bit stained in places. For £120 I would expect a few small luxuries...toiletries, bottled water for example..Read more on Booking.com More...
+Vary close to city , Cardiff bay and Barry island .. -There is no cupboard and iron board ..
+Close to Airport. -Small lumpy bed.
+We stay at the hotel approx 3 times a year,for vacations etc. It's easily accessible to where we live (Pembroke) and very reasonable to stay and park. Especially if we leave or return and an undesirable time,we can stay overnight and be …...Read more on Booking.com More...
+staff were good, always smiling and welcoming..
This is the best airport hotel we have used, and we have used a few, highly recommend it. Staff are great, good is okay. Bedrooms are clean.
Excellent staff who were friendly and chatty. Easy check in and check out. Good food in the bar area. The room was clean and comfortable, although too hot for me. shower was great, nice and powerful. More...
Everything was great with hotel, room, dinner and breakfast. Only issue was using hotel internet as coulld not get ip address from room. Could check airplane info from dinning room area. More...
Lovely friendly hotel, very clean, was able to leave my car there, while on holiday, would use them again without hesitation, highly recommend
Uncomplicated stay at the HIE. Staff were very friendly. Room did the job but the mattress was very worn and uncomfortable.
Very nice hotel beer good food good and transfer to airport very good staff helpful
Ideal stop over, couldn't fault it
Clean rooms, friendly staff, a decent breakfast, location close to the airport and a bus (the T9) that runs directly into Cardiff means that The Holiday Inn is a good place to stay
This is the place to stay when you have an early flight. It's so convenient and the provide complimentary shuttle service to the airport as early at 4am. If you are going to eat in the hotel, do not order the burger. It's pathetic for the price paid. More...
Pros- excellent staffCons- none
Clean and welcoming, very close to the airport with convenient shuttle bus available 24/7, staff friendly and helpful also have a long stay car park to leave your car whilst on holiday
The Adventure Life
We booked this hotel at the last minute after flights being cancelled by BA at Heathrow. We chose this hotel as it was close to the airport and arrived late at night. The staff on duty were fantastic and had a great sense of humour. They …Read more on IHG More...
Excellent service and best solace to stay for Cardiff airport
This hotel is very close to the airport with the option of a shuttle to and from the terminal. The Airport Express bus no longer stops at the hotel, so you can either walk (it is only a few 100 metres) or use the hotel shuttle bus. There is a limited dinner menu available. For early risers, a cold buffet breakfast is available. More...
Exactly what I needed to stay overnight at the airport for a very early flight
I was attending a wedding at nearby Fonmon Castle so booked here for the night.||||Booked online through a 3rd party booking agency.||||Arrived at the hotel at 12:45pm a sweaty mess due to traffic and asked at the reception if there was any …Read more on TripAdvisor More...
Reception great. Food poor but waitress took ownership of issues and sorted. Hotel looked tired and in need of a refit. Lady Shuttle bus driver no meet and great only communication was put cases on bus. No conversation at all no telling on …MoreReception great. Food poor but waitress took ownership of issues and sorted. Hotel looked tired and in need of a refit. Lady Shuttle bus driver no meet and great only communication was put cases on bus. No conversation at all no telling on what to do on return. And no fair well. Overall with the great reception service from Gareth. And the good standard of hygeine in the room I would stop here again. More...
Efficient staff ... evening menu good in choice and reasonable in price... Car park surface a bit ropey.... pot holes and lumps... …Read more on IHG
Just a tad hot during the night but amaOmg friendly service
Nice place people nice and helpful only drink bite princely
Had a 0700 hr flight and needed parking too so booked the stay & parking package. Check in was swift which included sorting the car out too. ||Nice sized room spotlessly clean and in good order. Bathroom was the same nothing to comment on. …Read more on TripAdvisor More...
Great hotel for a short stop,, clean tidy rooms, good value for park and stay to
Generally hotel is ok but I think it looks a bit tired furniture and gardens included in that statement.
I had a great stay at this hotel. Staff was so friendly and nothing was too much trouble. Drinks were expensive, but can't fault anything else.
Excellent place to stay to start your holiday. Nice relaxed atmosphere and great service. Shuttle to airport was easy and nothing to much trouble for the staff. Stress free start to hols.
After we booked the wrong month by mistake lol Richard behind the desk was brilliant in organising us a room and with a runway view for our autistic children who love to watch the planes. Breakfast was fantastic and will definitely be booking again. More...
Very clean, close to the airport and an excellent breakfast which is included in the price.
Always stay at this hotel when we fly on our holiday never had a bad experience yet staff always friendly the hotel is always kept clean and it’s handy having the minibus to drop us off and pick us up when we arrive back off holidays
Room basic but clean and tidy. Staff pleasant and helpful. Hotel very close to airport could have walked to airport if no shuttle available. Just what I needed for a one night stay before flying off on holiday. More...
So close to the runway. you can walk if the shuttle bus times do not suit you. But very quiet and a good night sleep, before our early flight. We booked the hotel even though we live less than an hour away, as if there is a problem on the …Read more on IHG More...
I was very ill when I arrived at the hotel from the States. Richard, the gentleman behind the counter, and manager agreed that I needed to be taken to the ER. Richard took time away, with the manager's permission, and drove me in his …Read more on IHG More...
Stayed at this hotel a few times when can’t get in at CardiffNeeds a make over and the food also needs updating. The rooms are getting a make over which should help as well
I had a very comfortable stay the night before going out to Spain and on the return staying a night to be refreshed before going home.The hotel is very near to the airport but no noise. …Read more on IHG More...
We stayed overnight prior to an early flight out the next morning. This is not the first time we have done this and again we were not disappointed. The staff within the Hotel were very welcoming, friendly and professional. After a lovely …Read more on TripAdvisor More...
Stayed here the night before our early morning flight. Have only had experience of one other Holiday Inn, which was in Heathrow about 6 years ago, the Cardiff Airport knocked spots off the Heathrow.||The service was great, the room clean and comfortable and the transfers were friendly and prompt. Will definately return. More...
Overnight stay ready for early morning flight. Choice of only ONE beer at the bar and only ONE wine was available by the glass. As you can guess we didn't stay in the bar/lounge very long. The staff blamed the 'Bank Holiday' as though it happens every time there is one! Doh! More...
I stay here probably 3 nights a week for over 2 years it’s the perfect balance of cost, convenience and quality, I can’t fault the service provided by the dedicated team at the Cardiff HIE.
Convenient if you need to be near the airport for an early departure.
Hotel was previously starting to show signs of being tired. Still up to quality. Now had a refresh and feels better for it.Hotel was busy with fly and go customers but service with a smile and no …Read more on IHG More...
Although I did not try to use it very much, my lap top and smart phone would not always connect with wifi. Even when I did connect, I would lose the connection after a few minutes.
Hotel is excellent in all ways if travelling from Cardiff airport as it is so close you can see the planes on the runway but so quiet . Rooms and all areas spotlessly clean and were the staff. Continental breakfast is served early but no …Read more on IHG More...
Good value hotel right next to airport and only 45 min by bus to Cardiff city centre. Nice free breakfast included and friendly staff thanks
It’s a very friendly place with good shuttle services. It has a limited food menu but the items are good quality. …Read more on IHG
Convenient for airport lovely friendly efficient staff. Menu could be better and long stay car parking grounds a bit rough but would still recommend hotel
This was a really good 'end of holiday' experience. Flying out early the following morning to Doha, I wanted no hassles. All the staff was fantastic, the room comfortable, lots of space and everything I would expect in a much more expensive …Read more on IHG More...
Stayed for one night 10th June on our way to Kefalonia. We've done this 5 times now and it's always a lovely, relaxing experience to kick off our holiday. All the staff are brilliant but I must give the lovely blonde lady who does …Read more on TripAdvisor More...
This was a really good 'end of holiday' experience. Flying out early the following morning to Doha, I wanted no hassles. Your staff was fantastic: efficient, friendly and completely in tune with the needs of their customers. The room …Read more on TripAdvisor More...
Extremely convenient, comfortable, ideal for long stay parking while away on holidays and very reasonably priced. Great service, food ,helpful staff and transport to airport very efficient.
We came for the weekend as part of a large group of family and friends ,attending a wedding in a venue close to hotel.We were permitted to move tables and chairs to accommodate us, the evening …Read more on IHG
Beds not comfy mattresses do not fit beds and the shower curtain was moldy 3 people in a room and only 1 towel on check in had to ask for more towels
Very convenient when catching an early flight from the airport. Comfortable rooms and breakfast is served from 4 o’clock in the morning! Friendly staff.
Nice start to holiday would highly recommend this hotel. Friendly staff who cannot do enough for you.
Great stay lovely room very clean. Nice breakfast and airport transfers
We had a very pleasant stay for an early hours flight from Cardiff Wales airport Very close proximity to airport and both short and long stay car parks …Read more on IHG
Our only complaints are, the difficulty getting through on the phone on arrival at the airport and the rough gravel on the ground of the car park.
Our flight time through no fault of our own does not allow us a full breakfast. Would have been nice to have had this option,certainly if its included in the price.
Clean and comfortable with all you need for an overnight stop prior to flying out. Staff were friendly and helpful. Nice, really early breakfast options and a convenient, no hassle shuttle.
I always stay at holiday Inn express it will always be my first choice for myself and my family,I can always rely on great service and the staff will always make you feel valued.
Excellent from start to end. Staff very helpful and attentive.
Great position for the Airport, and very welcoming staff.
Overall an excellent stay apart from the noisy room next to the fire exit
The hotel is comfortable and ideally located for Cardiff Airport
Very happy with the staff overall but on checking in they were not aware that I had paid in advance . Supervisor needed to resolve problem.Three dinner items were unavailable from the dinner menu despite it being only …Read more on IHG More...
Excellent location, close to the airport. Rooms very comfortable and ALL the staff there were really friendly and helpful. Had a very enjoyable breakfast before setting off home. More...
Very good stay they just need better parking hotel clean helpful welcoming the parking spaces are taken up by long term psrking
Airport hotel, right by the airport, really fantastic staff, dropped off and picked up with no fuss. Only downside was the room was a bit stuffy and hot, fan provided wasn't helping much. Great value including a week's parking. More...
This hotel is fabulous for proximity to Cardiff Airport. The staff were extremely helpful and efficient. Our problem was that our room's thermostat was not working and the room never went below 25 degrees the entire stay, which made …Read more on IHG
We had an early flight (6 am). We arrived late (after 9 PM). Clean room, hot shower and something to eat. We had no problems with check-in or check-out. We had an early cold breakfast (not bad) at 3:50 am and took the shuttle at 4 am. No complains. More...
Hotel was great, only problem was room was so hot,
Friendly and happy welcome.Food and drinks very good.Will definitely return
Holiday inn stayed overnight, food good, staff very friendly, very well run shuttle service to Cardiff airport. no complaints at all. Room very clean bed comfy good shower. No problems parking the car. Phoned hotel when we arrived back …Read more on TripAdvisor More...
Excellent location||First class staff||Reasonably priced ||Decent room||Have stayed at this hotel several times and it never disappoints ||The staff are so friendly ||Bar restaurant as always is great for food and a drink
On arrival we were met by Ashley, who was very friendly and made us feel extremely welcome. ||We asked about near by restaurants and he offered to book us a table and a taxi. ||He told us everything we needed to know about the bar, …Read more on TripAdvisor More...
We stayed at this hotel for a night prior to our flight and left our car there for three weeks whilst we were away.||||The hotel is only a 5 minute shuttle away from the airport and the shuttle worked perfectly well. When we returned from …Read more on TripAdvisor More...
Stayed one night at each end of a holiday (6 May and 14 May). The rooms were clean and I liked the dim blue bathroom light which could be left on to provide guidance during the night. The breakfast buffet was quite acceptable and there was …Read more on TripAdvisor More...
Clean comfortable rooms. Friendly staff who will do anything to help, especially Sian and Ashley. Very pleasant stay at short notice due to a disaster with airbnb. ||Good simple food in the evening. Excellent breakfast to set you up for the day, convenient location to Cardiff and the surrounding area. More...
Stayed for one night prior to traveling. Very warm welcome from Gareth at reception. Clean room with comfy bed. Standard holiday Inn fixtures inside. Rooms were quiet. Shuttle bus at 4am and early quick breakfast was superb. Food in the evening from the restaurant was also very good. More...
Great location near the airport. Clean room and helpful staff. Nice breakfast service, especially the wide range of times available for multiple schedules of different travelers. Would recommend.
Stayed here for two nights whilst in the area for a wedding. Hotel is in a great position and despite being across from the runway at Cardiff Airport is so quiet. Rooms are basic but well appointed and are very clean. We did find the rooms …Read more on TripAdvisor More...
Booked here for one night in return home from Cyprus. Landed at 4am after a very long last day in Cyprus and what seemed an extremely long flight. We managed to get the mini bus transfer (a few difficulties not with holiday inn but us not …Read more on TripAdvisor More...
Stayed just the one night on this occasion. Ideally positioned for the airport. Great service on check-in and check-out. Food and bar service was quick, however, choice is a little limited. Our room, on the first floor was clean, …Read more on IHG More...
Lovely comfortable clean hotel perfect if youve got an early morning flight
+Flughafen zu Fuß in zehn Minuten erreichbar. Frühes Frühstück ab 04:00 Uhr möglich..
Very good value for money would definitely
Nothing unique. It’s a Holiday inn. The map link sent by Expedia was completely inaccurate taking me into car diff airport. The hotel was over a mile away.
Well equipped bathroom for people of good or not so good mobility.
+Parfait : chambre, salle de bains Restaurant pratique. -—-.
+Nettes Personal, fußläufig zum Airport..
+Vriendelijk personeel Eten was prima Prijs kwalitijd was goed. -Douchekop wa stuk.
Have stayed here quite a few times. This is a great hotel run well. Staff are helpful, friendly and polite. In fact nothing was too much trouble. The room we stayed in on our last visit was clean and had everything we needed on hand. One …Read more on IHG More...
The staff went out of their way to accommodate our needs (mobility scooter user) in a friendly efficient manner.
I’d say the shuttle service was not up to the standard of the hotel.As a great hotel the shuttle was late and the phone inside the departure area was broken in which I think should be monitored..Other than that we had a great stay. More...
Excellent staff and location. The breakfast was very good with a great choice. Would recommend this hotel.
A good deal to start your holiday with the addition of the included parking. The rooms are a good size the family room had a second sofa double bed my only issues the bar drinks are over priced and the English breakfast starts too late for the early flights
We stayed one night before our flight, no problems, staff we very friendly and helpful, room was clean, prices in the hotel are, || a la hotel prices, and not a bad pint actually.||Quite busy as there are only a few hotels in the area. More...
I have used this hotel on a number of occasions, most recently 5/4/19. |I must say this place is a pleasure to visit. The staff are always so helpful & pleasant. The food here is to a good standard with a lovely breakfast. The place is …Read more on TripAdvisor More...
From check in to check out it was a pleasant experience the hotel was very clean and comfortable, the staff were very nice, we parked our car and had a shuttle transfer to airport which was very good …Read more on IHG
Paul on reception made us very welcome, despite the late hour. Check in was very smooth and efficient, and Paul was friendly and helpful. Brilliant customer service - thank you! A good advert for the company! More...
The staff at this hotel are the friendliest team. A pleasant bar/lounge/dining area is available.|The room was spacious and clean with tea/coffee facilities. Free WiFi. The mattress was very soft but the quality of the pillows was great. …Read more on TripAdvisor More...
Stayed here before a 6am flight and it’s perfect location, literally a couple of minutes from the airport. The breakfast starts at 4am so you can grab a quick coffee and something for breakfast on route. ||Hotel was spotlessly clean and had …Read more on TripAdvisor More...
The windows cannot be opened and I like fresh air in my room.
Great relaxing Stay before travelling home after a visit to Tenerife
Stop over before trip away. Good value for money and helpful staff.
Nice clean...sat nav needs up dating doesn't take u straight to the hotel
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We booked this to avoid an early start and have the car close to the airport, it's perfectly located..... The staff are friendly and helpful, the rooms have all you need and the foods okay.|The only reason we didn't 5* is whilst you can't …Read more on TripAdvisor More...
Welcoming staff, clean and comfortable rooms. ||Not noisy unlike other hotels we have stayed in .||So close to the airport. We walked it in 5 minutes.||Great breakfast selection.||Very impressed, our only criticism was having to park the car on rough ground which could be improved.||But overall great stay and great value for money. More...
First time at hotel b4 flight,good welcome ,rooms clean and comfy, food was excellent.
This hotel is very comfortable with friendly informative, welcoming and accommodating staff. Their service and manners are excellent and they did the most they could to help …Read more on IHG
This is a Fantastic Hotel with great Staff, so friendly and helpful, I would highly recommend this hotel
Friendly and helpful star. checking in and out was done with speed. I would recommend this place to anyone.
Bright, modern, spacious, clean hotel, located within a few minutes walk of the airport. Ideal for late arrivals or early morning flights to save travelling at the end or beginning of a potentially long day.
Friendly, helpful staff and quick, efficient check in. The beds and pillows are very comfortable. The location is excellent as it’s just a short walk from Cardiff Airport. No problem getting a peaceful nights sleep though. More...
(VFM = Value for money) We stayed here before we flew to Spain for a holiday. We had stayed here before and found it very convenient. I’m pleased to say that we were again delighted with this hotel, its staff and its services. It’s right …Read more on TripAdvisor More...
All staff friendly. The Breakfast is bad :( Out of the 4 hot options, everything was bad. The fruit were frozen and for a long time they didn't refill the food. The cold buffet was empty at 8am.
Amazing helpful staff, nothing too much trouble.||Staff made a big fuss of our granddaughter which delighted her.||Evening meal enjoyable, and plenty of choice for everyone.||Comfortable nights sleep, room clean and had everything needed.||Airport transfer spot on.||Will definately be staying again. More...
Hotel room was clean and the location was perfect - within walking distance of Cardiff airport - and we heard no noise, either from aircraft or otherwise.However, despite paying (a very reasonable rate) for 3 days parking while for our trip …Read more on Expedia.com More...
Having been double booked by another hotel we were lucky to be able to get a room for Easter weekend here. What wonderful staff, Ashley has to have a special mention, it's the cute face you know lol. …Read more on IHG
Had an overnight stay prior to flying. Everything was superb. Cannot find any fault. Thank you.
Convenient and helpful staff very pleased with our stay and will certainly stay again
The room was very warm and not able to open the windows
A one night stay before catching a flight from the Airport so it was location that was important.|The lady on reception was very welcoming and very well informed.... excellent!|Our room G11 was functional and tidy... comfortable bed and …Read more on TripAdvisor More...
Staff were polite and friendly, room was comfortable and big enough for a family of 4
The staff working at this holiday inn were really professional, polite and welcoming. They made a real impression on me and a great start to our stay. …Read more on IHG
Poor menu choice with many of the advertised items not available. Had difficulty finding a parking space.
Excellent stay. Friendly staff. Great location to airport. Easy to travel to by car. Room clean, quiet with comfortable bed. Had breakfast at 3.30am, nice that we could get it before our flight. Transfers quick and easy, with very pleasant staff. No problems with car parking. Will definitely use again. More...
I stayed for only one night as I had a very early morning flight. The young lady at reception went above and beyond to make me feel welcome, comfortable and well taken care of. She even let me borrow her personal cell phone charger as I …Read more on IHG More...
Great hotel couldn’t ask for any better,definitely recommend anyone to stay here great service even better bed quiet friendly great value for money.
D J and Pat
Enjoyed my stay, the rooms were clean, the breakfast was very nice, and the staff were helpfull.
Would definitely stay here again staff were excellent breakfast was lovely menu for lunch and dinner didn't have much choice
We stayed here before we flew to Spain for a holiday. We had stayed here before and found it very convenient. I’m pleased to say that we were again delighted with this hotel, its staff and its services. It’s right beside the airport, and so …Read more on IHG More...
Lovely hotel, friendly staff and tasty breakfast - no complaints
Great service. Rooms are a bit out of date. Good location 4 min walk to airport terminal.
Hotel close to airport did have some difficulty parking on this occasion. Room basic but clean.
We stayed at this hotel on our return journey having parked our car there for 7 nights. As always it was a great stay. The staff at this hotel are second to none. We booked directly this time and received exceptional customer service …Read more on TripAdvisor More...
We were greeted by the most pleasant guy who made us feel at home right away and was really friendly and helpful ( I’m sorry I didn’t remember his name ). Thanks to the bar opening late we were able to have some food and drink and relax …Read more on IHG More...
I had a very enjoyable stay before my holiday.Left car at the hotel- no problems there.I have to say that the flush in the toilet was VERY difficult to operate. This …Read more on IHG
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Everything was lovely from cleanliness and comfort of rooms ,staff were extremely helpful we stay here very often
Ive stayed here twice now and the staff are so lovely and friendly. The rooms are clean and pleasant and the restaurant/lounge are nice for dinner. The breakfast is also quite good. They helped this tired traveller feel much more rested! More...
Very happy with the overall experience at this hotel. Staff was friendly and informative. Drinks were reasonably priced for a hotel bar. Dining/lounge area was very relaxing. The room was clean and sufficiently spacious. The outlet was …Read more on IHG More...
Great place for a stop over for an early flight but bar prices are a bit steep. Shuttle bus service great for the airport but on return, the phone at the airport was out of order and a fellow passenger had to walk from the airport to …Read more on IHG
Really nice hotel, pleasant staff, only downside, is the long term parking area, not a good surface for long term parking
Great hotel. Staff lovely and friendly. Would stay again
Awesome staff, easy place to work and relax. Nothing is too much bother for the guys and girls here.
Good hotel basic but good lovely view of the runway only thing that lets the hotel.down is the food options very basic and breakfast is very poor
This hotel has a very convenient location when travelling from Cardiff airport, with a very efficient park and stay package. The free airport shuttle can be booked on arrival and takes only 5 mins. The return was well organised as the hotel …Read more on IHG More...
Would highly recommend the HI Express at Cardiff. Stayed here after a failed AirBNB experience. Had an issue with air conditioning and got moved. Food was great and it was a great place to stay. Would recommend More...
Great place to stay and park to fly on hols the hotel is very clean and comfortable food is good and the staff are very attentive nothing is to much trouble and very reasonably priced I would recommend this hotel to everyone who is looking for park and stay at Cardiff Wales airport
Great start to our holiday, took the stress out of travelingclean, friendly, and very helpful staff would recommend
Very friendly accommodating staff and excellent hot food and breakfast choice
It’s ok helpful staff but a bit confused about pricing as s I booked using point
The welcome and service provided by the receptionist, Rachelle, couldn’t have been better. So friendly and accommodating, ensuring my elderly parents were allocated a suitable room, and that we were informed of all the finer details we may …Read more on TripAdvisor
Stayed here the night before our flight on a park and ride deal. Good value for money and comfortable beds. Staff were helpful in sorting out a problem with the air conditioning. Breakfast was good quality.
good value for a park and go airport hotel. The family used this as an extra day out at the start of the holiday.
I stayed at the hotel as I was attending the Wales v Ireland rugby at Principality Stadium. From the time that I arrived, to the time I left the following morning, the staff were always available and very polite and friendly. I had a small …Read more on IHG
Would like to say a big Thankyou for this weekend,especially Ashley. Greeted like an old friend.Lovely food ,plenty of it and if u have a taste card this is excepted.Rooms are comfortable and quiet.The buffet breakfast is lovely also. More...
Driver taken from other duties.Not enough staff on duty to answer the phone on reception when being called from the airport, not sure when we would get an answer. Shuttle bus did turn up without anyone answering the phone. More...
Excellent value hotel a short walk from terminal, or hotel will shuttle you there if required. ||Complimentary breakfast was a nice addition. ||Good sized rooms spotlessly clean||Free WIFI although it was a bit slow ||The staff were some of the friendliest and helpful I have encountered in a hotel More...
Arrived in wind and rain. Greeted by friendly, helpful staff. Had a couple of late night drinks before a comfy nights sleep and return journey home. So impressed that we have booked again for our next holiday. More...
Decent hotel in a very convenient location. Functional not fancy but perfect for this trip.
Used this Hotel on many occasions and will hopefully continue in the future.
Great efficient & comfortable room. Cooling instructions should be on the walll.
We found a this a bargain weekend at the Holiday Inn Cardiff Airport, but this is not always the case.The staff are consistently helpful and professional and will go that extra mile …Read more on IHG
convenient and much better than many other similar quality hotels at other airports.A good reason to use Cardiff Airport
Very comfortable stay, good value for money. Friendly staff
Overall a good experience, but the bed was well past retirement. Food was reasonably priced and convenient for our particular needs on this visit. …Read more on IHG
พักหนึ่งคืนก่อนที่จะบินออกไปยังสเปนทำเลที่ตั้งที่เหมาะสมโดยพนักงานสนามบินดีมากไม่มีอะไรมากเกินไปสำหรับห้องพักสะอาดมากและเงียบสงบขนาดใหญ่ฉันมีห้องพักมองไปที่สนามบินไม่มีเสียงรบกวนก็ยอดเยี่ยมจะแนะนำว่า …Read more on TripAdvisor
stayed one night before flying off to spain ideal location right by airport staff are very good nothing is too much for the rooms very clean and quiet big i had room over looking the airfield no noise was fantastic would recomend thats any …Read more on TripAdvisor
Lovely hotel, great location. Bar area was lovely however we did not eat dinner or breakfast at the hotel so cannot comment on those.The only negative for me was the are in which I had to let my car when I went on …Read more on IHG More...
A good clean hotel which happens to be at my new favorite airport for long and short international travel . Keep doing what your doing in all areas and I'll be back for sure . Thanks all
Exactly what you would expect. Convenient, clean, modern, well-equipped. Matched with good, friendly service
How relaxing it was. Be better if there was a shop in the hotel
Ideal for the airport,reasonable parking prices,excellent shuttle service.Nice bar not expensive for a hotel.
Check in simple. Staff helpful and very friendly. Room comfortable. Quick easy transfer to airport. Food ok. Heating overall needs sorting out. Would happily stay again
Comfortable room and plenty of parking.Great place to stay to avoid the hassle of rushing to the airport for an early morning flight. Extra hour in bed too ;-)
We received a warm welcome from the reception staff and they remained friendly and helpful throughout our stay. The general seating/bar area with large TV screen was great as it enabled the whole party to gather together and have shared time in a nice environment.
Stayed on way to Disneyland Paris, staff could not have been more helpful. It would have been nice to have a hot breakfast option but our flight was too early- not a big deal as the continental breakfast was more than enough.
The staff at this hotel were particularly helpful. We had problems with the pricing which they tried to resolve without luck even though it was after midnight when we arrived.
We stayed the night before our flight as it was an early morning start. Breakfast was available from about 4am and our transfer was at 5am,so plenty of time to eat. Cooked breakfast started a little later than when we ate but there was …Read more on TripAdvisor More...
Excellent location -you couldn't get any closer to the airport unless you were on the runway!Shuttle bus service is second to none, …Read more on IHG
We parked our car here prior to our holiday and stayed the night we came home.||The room was clean, with a lovely bed, tea/coffee and a kettle. ||The transfer between hotel and airport was quick as was the transfer back.||The staff are really friendly and we will be using the hotel when travel again from Cardiff. More...
Very convenient for Cardiff airport. Would stay again.
It’s sometimes easier to stay close to the airport the night before you fly, even if you don’t live a huge distance away. Holiday Inn Express is right next door to the airport and so couldn’t be more convenient.||The rooms were modern and …Read more on TripAdvisor More...
Clean spacious rooms very friendly staff good sized lifts would stay here again
I’ve recently had the pleasure of staying at the Holiday Inn Express, Cardiff Airport. The hotel is a 6 min walk from the airport and a 10 minute Uber ride to Barry Island. …Read more on IHG
Colaborador do TripAdvisor
Me hospedei no Holiday Inn Express Cardiff Airport, mesmo não usando o aeroporto, foi pelo custo beneficio com o estacionamento e o café grátis, mas apartamento confortável, lugar tranquilo e ótimos funcionários.
We had a great stay as we always do orded a meal did not order desert at the same time but desired to have a desert after all but when I got to the bar the lady said that was after 9 so we could not order it it was only 10 past 9 so I said …Read more on IHG
Spent one night due to an early departure the following day. Check-in was quick, room clean and well organized. The free shuttle in the morning was perfectly in time. All good!
Such a great little hotel, so friendly, lovely lounge with comfy chairs and a large tv and background music, well stocked bar what more could you want , and we also had a great nights sleep the beds and pillows super comfy, followed by a …Read more on IHG
Hotel was good and clean. But would like to see a choice of eggs at breakfast, not just scrambled egg. A choice of pillows would also be welcomed.
We were advised that the chef was not in as ill but the bar and foh staff covered very well and did not all it to impact on the food delivered or on staff performance. And were still professional and polite st all times More...
You will not be sorry staying in the Holiday Inn express,k travel quite frequently and this is always my first choice to stay,the service and staff are excellent,and very attentive to your needs.would highly recommend anyone to stay when possible. More...
Stayed here after 11 nts holiday in lanzarote.Staff very friendly,room very nice.Transfer from airport prompt,Car was parked here at beginning of our holiday and we stayed on our return.Breakfast was included which was buffet style …Read more on TripAdvisor More...
Ideal location to stay before an early flight. Comfortable, convenient and car parking facilities whilst you're away.
Good value for money for an overnight stay at Cardiff airport. Thanks for the shuttle bus to the airport at 5 am.
Stayed 1 night on 7 Jan 2018 prior to flying from Cardiff Airport.||The Hotel is easily accessible by car or Public transport. I chose the 14:45 Bridgend train from platform 7 Cardiff central. At Rhoose station you alight where an Airport …Read more on TripAdvisor More...
Excellent hotel, would recommend it - so near to the airport, made the start of or holidays very pleasant.
Elleni of Crete
We arrived late afternoon and were dealt with very quickly. The receptionist was very friendly and welcoming. We thought the hotel with parking for our holiday was great. If you need anything the staff are very accommodating. We look forward to using this hotel again. More...
I have always found the Holiday Inn express at Cardiff Airport an excellent experience.
For me, the hotel is very much an extension to the airport. I wouldn't have any other reason to stay there. Saying that, it's perfect for taking away the pressure of getting to the airport on time for an early morning flight due to rush …Read more on IHG
would of liked to mention hoover wake up but he was on phone and just took key....no worries
Did the stay and fly package which was very good value. Evening meal in the restaurant was fine and the staff very friendly and helpful. Breakfast was very early and sufficient. Room was as expected but there was a creak every so often which woke us up. The shuttle service to and from the airport was very convenient. More...
If you want all the hassle taken out of the first part of your holiday, this hotel is ideal. Parking, breakfast, friendly, helpful staff, 5minutes to airport, good rates. Really can't be beaten..|Breakfast has a hot and cold choice, with …Read more on TripAdvisor More...
My wife and myself stayed at the hotel at the end of December 2018 parking the car for 7 days.Everything went very smoothly and i can,t rate the service highly enough.Everything about our stay was first class,Room, Staff and Food was first …Read more on IHG More...
A nice stay for an early morning flight. The staff was welcoming and very helpful. Nice, quiet rooms.
We spent one night here before flying. Nice and warm, extremely clean. We shall spend a "stop-over" in the next few weeks. Lovely hot cooked breakfast, very helpful staff, I would recommend this hotel. More...
We always use Holiday Inn when flying from Cardiff, and have done so for quite some years. In fact we will be booking again for a further stay in May. We are always made to feel welcome, and nothing is too much trouble. More...
Ottimo albergo, buona prima colazione (unica pecca, la scelta un po' scarsa di frutta disponibile), aree comuni buone (illuminazione bassa nell'area bar-prima colazione). …Read more on IHG
Brilliant from start to finish. Cannot fault the service or staff. Rooms quiet, lean, everything you expect from Holiday Inn.
I was greeted by a very cheerfukl and welcoming gentleman on a very miserable afternoon.I immediately felt at home.
This hotel really puts you in the mood for your holiday, the helpful staff, the lovely rooms, everything you could ask for at breakfast, the security of your car, to the early morning call, it was just great, as easy as one to three, what a way to start your holiday.
Have used this hotel several times when visiting the Cardiff area. Overall it’s very good. The staff members are very friendly and pleasant. Breakfast is good, the hotel is very well presented and clean. …Read more on IHG More...
Clean spacious room. Friendly helpful staff. Dinner menu limited
Close to airport, food available, but not great, Paul the server, was a bit rude, as though in a bad mood. The building, amenities and the rest of the staff were nice and welcoming.
Helen from Evesham
Lovely stay. Very clean and the service was very friendly. Just needs the matresses checked as ours dipped in the middle.
As close as you could want for an airport hotel.Staff were as helpful as could be, greeted with a smile even arriving late at night.
car parking was a bit tight but everything else was top class in this our 1st stay and will gladly return
Staff absolutely excellent especially Rob on phone and check inOnly thing missing for me was choice of eggs for breakfast and no hash browns
will definitely use HIE @ Rhoose when the occasion requires.Very pleasantly surprised by the overall experience.
Excellent price, very friendly staff, excellent breakfast.Will certainly come again.
Checkin was really efficient and staff were so helpful and interested in our holiday destination . The room was fine but the singles beds felt rocky and rickety. Breakfast had a limited choice and not very inspiring . Including parking and location to the airport we thought that it was good value . The transfer works very well More...
It was great! Everything went perfectly and smoothly! Finding the hotel was super easy, the restaurant was standard but the room was very clean, big and very comfortable. Although travelling solo, I felt safe and well looked after by the …Read more on TripAdvisor More...
Comfortable stay night before our flight. Breakfast available from 4am and a 2min transfer to the airport which suited our 6am flight time perfectly. Was a really deal for parking and hotel too. Collection was easy and car in same state we left it in. Will definitely use again next time we fly from Cardiff. More...
I usually only stay evening before flight. It’s close airport and provides shuttle. …Read more on IHG
The friendliness and helpfulness of the staff made our stay. The hotel was clean and comfortable and the breakfast was very good. Would suggest new mattresses though but did notice that the hotel was going to be refurbished this year so I’m sure this will be attended to. More...
Think this was our 21st stay at the Cardiff Airport HIEAnd yet again very impressed.. slight error over our car not being put on the Guest car park list and received a parking fine..but hotel were able to sort it …Read more on IHG More...
All excellent. Great experience. Lovely, relaxing place to stay before flight in the morning.
The gentleman who checked me in was incredibly friendly and helpful! Room and cleanliness were great as usual, I understand that the hotel is undergoing a refit and the new decor will look amazing.
Stayed here on a visit before a flight to Portugal and loved this place! The staff can’t do enough for you and are lovely and friendly. Nice room, clean and spacious. Good breakfast which is inclusive. Highly recouand will definitely be back More...
Contributore di TripAdvisor
Estremamente comodo raggiungibile a piedi dall'aereoporto anche se e' disponibile una navetta gratuita .- Personale gentile e stanze comode come in tutta la catena Holiday Inn .- Migliorerei unicamente il fatto che a cena per il servizio ai tavoli va prima prenotato e pagato al banco , si eviterebbero inutili attese More...
Loved our stay here, shame we couldn’t stay longer - lovely and clean and staff are attentive and friendly. Room was a good size and also very clean. Added bonus of an included breakfast and shuttle to the airport. Will definitely use again for future flights More...
Lovely hotel which was will presented. Our only complaint would be the bed was far to soft for our likely but it is impossible to please everyone
Great value hotel if using the airport or need access to Cardiff West.
Check in was a breeze, clean comfortable room and lovely shower, the heating needs to be sorted in the main bar area very cold in the evening and breakfast time. Our biggest problem was the lack of service from the shuttle bus service to …Read more on IHG More...
Good overnight stay for the airport and car parking
This hotel is good value. The room was clean and covered all needs. The staff were helpful, even though they seemed tired. I had no complaints and would recommend it as a most convenient start to a holiday beginning at Cardiff Airport. More...
This hotel is ideal for a per / post flight. price comes with breakfast. and it`s only a short walk away from the terminal. The rooms are double glassed, you don`t hear a thing. the hotel does a very limited evening meal, but tasty. More...
very happy overall. a much better alternative if you have an early flight or late return
We were quite early, but chanced as to whether we could have our room or at least leave our luggage, but we were made welcome and given our room, which was very warm and comfortable, we were asked if we would like something to eat, we went out for a ride around the area, then came back to change for evening meal, which was very nice.
Although the hotel is close to the airport it was very quite. The hotel employees were very helpful.
The hotel is close enough to the nearby airport, pre-arranged shuttle-bus transport is very reliable and quick. Altogether the staff were polite and very friendly. Hotel is clean. Better lighting and floor surfacing in the long stay …Read more on IHG More...
I arrived at the hotel after an evening flight and having lost my luggage. I also experienced problems with car rental. So I decided to book a room for the night and fortunately one was available. The receptionist (Richard) was so …Read more on TripAdvisor More...
We had a great stay prior to a very early flight. The front sesk staff were exceptionally friendly and helpful. We had booked a cot in the room which wasn’t there, but the staff went way beyond helpful to get it to us as quickly and quietly as possible. Highly recommended.
It was adequate and suited my needs due to the time of my flight arrival in Cardiff I do think however that as the guests complete a return flight time and number it would be possible to have the minibus in the airport quicker and for the number of passengers waiting
A very relaxed place to stay for an early flight the following morning. Dinner wasn’t too shabby either!
Very pleasant staff and room extremely clean. Only downside to stay was the person in room next to me kept their television on all through the night, so not relaxing as usual. This had nothing to do with the hotel just someone’s inconsideration. Would stay here again and recommend this hotel. More...
+O funcionário Ashley se mostrou muito atencioso, nos ajudando com informações sobre a cidade..
I found the Holiday Inn express at Cardiff city airport excellent and believe that it is to be refurbished very soon this would really boost my stay .I always use the holiday Inn express chain for comfort ease of closeness from the airport …Read more on IHG More...
Want to fly from Cardiff. Then this is the place fir you
Arrived for late night check in. Efficient and friendly staff, clean room and comfy bed...just what I needed after a long journey!
We could park and stay at a competitive price compared to just parking at the airport. The staff are great and I am looking forward to seeing the results of the hotel refurbishment. Just hoping it allows for more rest and comfort in the …Read more on IHG More...
Excellent Hotel and well situated for Cardiff Airport, less than 10 minute walk, also shuttle transport available. Staff were excellent and very helpful.
Reception very pleasant and friendly. Plenty of choice for breakfast. The transport to and from airport excellent. The return phonecall from airport for pick up was quick , didn’t have to wait too long. Overall experience , excellent. Will definitely use it again. More...
Hotel itself and staff at Cardiff are excellent. However I was charged a full nights stay even though l did not think I had made a reservation. The 0800 free reservation service is in another country and the people who staff it do not …Read more on IHG More...
Second stay in a few weeks. The staff at the hotel are absolute ambassadors for the Holiday Inn brand. Very convenient near airport hotel