Buckley
92 customer reviews
Bernadette Stafford
Lovely staff rooms are clean beds are comfortable nice quiet break
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David Potts-Brown
Nice budget nights stay..
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Wendy Aldridge
Lovely quiet hotel, beautiful decor and staff. having a few days break my husband recovery from heart triple bypass surgery. however someone selfishly was smoking in their room and fire alarm went off, all to congregate at fire point outside. Is also pet friendly. Lots to do around area , Cheshire oaks the lovely city of Chester to explore, and quick and easy to get to Conway. Eating places surround the hotel. More...
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Ashlea Ord
We had our wedding here and can not fault one thing. The staff were great especially Becky she went above and beyond. Nothing was a problem she made us feel at ease took the stress away and helped us have a wonderful day to remember forever. Would definitely recommend thank you so much mr&mrs Gibson More...
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Vicky Woakes-Piteira
We had our wedding here and can’t fault a thing.would recommend to anyone.All our guests were happy and would return.Amazing staff,lovely rooms and great food.Big Thankyou to all
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Beverley Morris Taylor
Lovely 24hr stay celebrating a Marriage Renewal of Vows. Very clean room and bathroom. Bed and pillows very comfortable but the best thing is the staff,friendly,accommodating and they were so kind when I had unexpected nose bleed! Oh yes and the breakfast superb. Recommend this Holiday Inn. More...
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Carol Gell
We booked for one night so we could attend a family event nearby....it was perfect from start to finish.,...attentive reception staff. ..room....domestics and as for the breakfast ..way beyond any expectations ..plenty of everything....lots of choice....Excellent coffee and most importantly every thing was piping hot...could not fault anything..we will definitely be back ..next time we will eat in the restaurant as if the breakfast is anything to go by its going to be good..first rate. More...
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Rachel Topsy White
We had an absolutely awesome evening at our End of Season Awards Evening. The Vivaldi Suite was a great venue, really spacious. The front of house team (especially Becky and Dave) was extremely helpful and nothing was too much trouble. Mike the DJ was great fun and provided us with THE best party atmosphere. Jo was helpful from the moment we booked, providing us with many great options to suit our night and the level of organisation was second to none. The hot buffet was also fantastic. Can recommend the sausages. Huge thanks. Couldn’t recommend this venue more. We’ll definitely be back next year. Northop Hall Hockey Club. More...
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Rachel Moyse
This is the first Holiday Inn we have stayed in for many years. We couldn’t fault the place. Every member of staff is so friendly and nothing is too much trouble. Lovely comfortable room. We will be booking again soon :) More...
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Nicola Jones
spent our 4th new years eve here. This the around d the food was fantastic, I am a fussy eater but was happy with all 3 courses. The all inclusive bar however was disappointing. The amount of time was cut down from previous years and we were told it was to start at 8.30 until 11.45 but the vouchers said 8! The rooms were all very hot, the heating wouldn't turn down at all and when opening the window the noise woke us up and so we didn't sleep the best which is a shame as the rooms are all very nice and comfortable. Another part that let the night down for some was that there were no bacon baps at the end of the night, People who hadn't been previous wouldn't have known any different but my husband was saving himself for 1 of them. Overall a very good night was had and we would return but I think the drinks times needs reviewing to continue to be as good a deal as it has previously been. Breakfast was good and hot which was a plus. More...
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Susan Conroy
new year party time , good time had by all.
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Cheryl Boulton
we are here now having a party it's amazing food is lovely staff are very friendly and helpful I fully reccomend coming here x x
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Jade Storey
Thanks so much to the staff at the Holiday Inn for their superb hospitality for our dinner. Lovely food and friendly service. Thank you.
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Cheryl Armstrong Prev Bannister
What a wonderful time the children had this afternoon singing and dancing with Elsa Anna Tiani Moana and Prince Hans! Food was beautiful for the kids and the adults afternoon tea was lovely! Can not wait for your next event!
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Chrissy Goodwin
Very friendly staff and lovely food. Good buffet breakfast selection.
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Chris Wright
Room was as expected and of a good standard. Disappointed by the restaurant, whilst the food was tasty, we had Halumi Skewers but it was a single skewer which makes it poor value and extremely misleading. How can this be resolved? The staff advised it is only a single skewer so I guess the description needs the S removing? More...
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Rachel Elizabeth Cooke
Happy, Friendly Staff. Clean & Tidy Facilities. Good price Couldn’t Fault it.
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Ashley Rose Tompkins
We got married here on August 24th and it was the most amazing day ever. Maddie on the run up to the wedding was so helpful and looked after us very well and Becky on the actual day was just amazing she kept the day flowing nicely and everything that she did to help our day be perfect was done without question. The food was beautiful and they accommodated everyone's needs. Would highly recommend and again thankyou very much for making our wedding day so special. Chris and Ashley Tompkins xx More...
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Charlotte Blythin
We had our wedding at the hotel on 31st August and it was perfect. From planning it all with Maddie to the dedication of Nia and the team on the day it was amazing. Nothing was too much trouble and it all ran smoothly. Our guests were extremely happy with their rooms and the food was gorgeous. Thanks to the whole team for making our day so special. More...
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Christine Davies
very clean and all the staff are friendly and food is exellent
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Amy Dodd
Me and my husband got married here on the 25/8/18. It was perfect. Maddie was so good in the run up to the wedding she answered any questions I had. On the day nia kept me upto date with everything that was happening. The food was lovely too. Thank you so much for making our day so wonderful More...
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Marie Smith
My son Matt had his Wedding here 24 August it was a fabulous day and the food was lovely, thank you to all the staff who did a wonderful job of making the whole event a wonderful occasion
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Veronica Shaw
smashing hotel very happy with everything food loveky
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Hayley Boden
Myself and my new husband would like to thank all staff involved in making our wedding so special on Saturday 18th August. Nothing was too much trouble for any of you and the food was outstanding. Highly recommended. We can't thank you enough x More...
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Graham Dunwell
One night stay on business efficient friendly staff clean and comfortable good evening meal and breakfast value for money hot breakfast could have done being a bit warmer
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Angela Dobrijevic
Everything you need from a 3 star hotel, clean , good breakfast, friendly staff.
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Sami Davies
Got married at the holiday inn 9/6/18 and oh my god it couldnt have gone any better. All of the staff were amazing. Maddie on the lead up to the wedding and nia on the day, nothing was too much trouble for either of them. The ceremony was gorgeous and the food was nicer than any wedding i have been to. Cant beleive the price!!!! More...
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Rob Bozas
The hotel worked for our group. It's a hotel in the side of a motorway.. easy to get to and the staff were fab. We were well catered for and the rooms were comfortable. Drink and food reasonably priced. We were happy.. �� More...
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Amy Price
Got married here on Saturday. What a day.everything was perfect. The day was so smooth running. Nia had everything down to a tee with the rubbing of the day. The food was amazing. The service was amazing. I had room service come up to me the morning of wedding free of charge and a lovely surprise. The staff were amazing and made us feel so welcome and relaxed. Thank you all at the holiday inn. And thank you Maddie for the past 2years of planning xx More...
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Steph Gray
So I got married here 26th May and honestly could not fault a thing! I would recommend it to everyone. From planning all the way through until we left we had so much help and support, they sorted everything! ! Our day was so special and laid back, food was incredible and the staff were always there helping and making sure everything ran smoothly! Thank you from the bottom of our hearts for everything!! Mr & Mrs Gray!! ��� More...
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Kieran O'Loan
Booked for my wedding over the weekend and it was amazing! The food was spot on, the staff were nice, the castle suite was immaculate and all our guests really enjoyed themselves! Thanks to Maddie for organising and thanks also to Nia for running the day and keeping me and my new wife’s stress levels down! Haaa More...
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Charlie Squirrell
Came for a christening party- had stupidly worn a dress which was not suitable to feed my baby in. Lovely lady at the reception desk gave me a bedroom to use without any hesitation and said it was available whenever needed.
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Lloyd Francis
All the staff was friendly and helpful. Room was spacious and clean. Overall a pleasant stay.
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Martin Burke
great stay. Could do breakfast early for people going to work. Staff very friendly. Room clean.
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Paul Martin
Very enjoyable evening out at the Xmas dinner dance in the Vivaldi Suite last Friday. Food was very good and service excellent.
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Hannah R-x
Always a fab night! Our 2nd xmas party here. Well done Holiday Inn x
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Cheerylass King
We had a lovely visit executive room was lovely and the staff was very pleasant nothing was to much for them. We ate in the restaurant and the food was lovely too with lovely staff in there helping too! Thankyou very much. ..... the only bad side there was getting back onto the A5 but we would stay again thankyou More...
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Lesley Ivinson
I didnt spend alot of time at the hotel, basically a place to sleep for me on this occasion but found all the staff friendly and helpul
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Carl Smethurst
Had a great stay, all the staff were very friendly and helpful. Rooms were clean and had plenty off space the 2nd double bed was great for the our Son. Aawe Enjoyed both breakfast and had a really nice dinner, food was well cooked, looked great and served hot, what more could you ask for. Many thanks will certainly come back when we are in the area More...
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Lesley Griffiths
Big thank you to Pat and the Team at the Holiday Inn Northop Hall. Pat (Restaurant manager) was wonderful and went extra mile to ensure that Grandad's 90th Birthday was a day to remember, nothing was too much trouble, even taking time to chat to Grandad and complimenting him on his singing performance, adding to his pleasure! Food and service was first class and would highly recommend this venue for your special occasions. More...
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Leanne Harris
Paul & I got Married here in July We could t have planned a better day, the staff were amazing! They set the room out how I imagined, Thank you so much for your hospitality, we didn't want for anything, I would highly recommend you to anybody planning their wedding or any other occasion ��
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Emma Colecliffe
We had our wedding yesterday here and all the staff were amazing the whole day was perfect they done the room and it looked out of this world
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Tamara Lavinia Dykes
Haven't even had our wedding reception yet! Allready so excited and the lady maddie who sorted everything out for us couldn't be more helpful � I am definitely sure the night will be just as good as the services they have provided allready! Thank you so much, for making our wedding reception a smooth process � �� More...
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Denise Pope
Thank you so much my son and his wife held there do at holiday inn could not fault it room looked amazing food was hot and really enjoyable staff were great nothing was too much trouble for them rooms were clean
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Lisa Bainbridge
Had our wedding here on 8th July 2017. The day was amazing and far exceeded my expectations. The staff,especially Maddie and Pat were better than brilliant. They both went the mile and can't thank them enough. The room looked amazing, so impressed, the food was lovely. Everybody was well looked after and made comment how lovely everything was. We had breakfast the following morning and again the staff were good and looked after us. More...
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Andre Niebieski
Absolutely loved it here room was fantastic the service and breakfast is also amazing too we will be using these hotels a lot in the future
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Linda Hirst
Leaving today always enjoy our stay here despite the traffic noise.
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Sylvia Skinner
Very welcoming staff nothing a problem very warm weather and the bedroom Air Conditioning had been on so very cool on arrival
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Llew Goch
Very enjoyable stay ! Front Desk Manager was fantastic, fully explained all about the hotel and pointed out all the hotels facilities. Room was very clean and very comfortable. Evening meal was delicious. And I slept like a log ! I will return ! More...
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Ann Lloyd
The staff are very friendly and accommodating and will go the extra mile. The accommodation was extremely bright, clean modern and comfortable. We had lunch which was excellent and a reasonable price. The function room was perfect for a dual birthday celebration and the full English breakfast the next morning was extensive and delicious. Thank you Holiday inn for a great experience and will defiantly be staying in one of your hotels again the the future. More...
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