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Heritage Construction & Roofing

Casselberry, Florida

(67)
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Reviews (67)

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5/5

67 customer reviews

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29 June 2019

The lady on the phone was Very good quick on the ball. Sarah .. account manager was Darryl was amazing efficient and super friendly answered all questions kept us informed dealt with insurance and HOA to get approval! Made it easy ...Ryan foreman was there the day of install told us what was happening very friendly also. Both Darryl and Ryan came day later to check on the install took away any unused material .. Ryan walked the roof to inspect! The whole experience was great!!!! A+ More...

Reviewed on Google Maps

8 April 2019

Excellent company to work with including fighting insurance company and helping me find a claims adjuster who got me the new roof. B. M***** and Lisa helped me through the whole process. Good communication from permitting, getting started, dumpster arrival, finishing the roof, solar being reinstalled,etc. They never promised anything they couldn't make happen. Good supervision of the job and clean up afterward. Rapid return of phone calls. More...

Reviewed on Better Business Bureau

18 March 2019

I was very happy with Heritage ! They were always professional. Brent M**** was the Lead Manager; Professional and dedicated to his job. Thanks again for everything Heritage! More...

Reviewed on Better Business Bureau

13 February 2019

This is a great company to work with. They are honest and upfront about every aspect of the restoration. Brent is very knowledgeable which made my decision to work with Heritage very easy.

Reviewed on Better Business Bureau

4 February 2019

Anyone who has ever really seen the professionalism of the Heritage Crews and Team know that - After 20 plus years - And A+ Rating on the BBB - That they know what they are doing and have always been forthright with the General Public. Hundreds of clients served just in the last two Quarters (2018-2019) and vast majority very pleased. I’ve always been impressed. More...

Reviewed on Google Maps

17 December 2018

I would highly recommend this comany. They replaced my roof and fixed the damage to the ceiling inside the house. They covered all the furniture with plastic to minimize the dirt and dust from the repairs. They cleaned everything up when they were finished. They came when they said the would and finished in the time promised aswell. They have excellent rating in my book and i would highly recommend them to everyone. More...

Reviewed on Better Business Bureau

4 November 2018

The Heritage team did a great job from start to finish. I got my roof replaced and some interior work done. The staff were friendly and all contractors were professional, and quick to address any of my concerns. It was my first time dealing with an insurance claim and the Heritage team made it a seamless process. Thank you! More...

Reviewed on Google Maps

4 November 2018

Very happy with work preformed on both roofs, had issues, brad one of there supervisors came out and got all issues fixed, great company, will refer to other friends for more business, very customer service oriented. A+++

Reviewed on Google Maps

24 October 2018

The experience was great Brent M**** was incredible he took time to explain to me how they would do the job and they did everything fast, organize and clean. I recommend these company.

Reviewed on Better Business Bureau

18 October 2018

Very happy with work preformed on both roofs, had issues, brad one of there supervisors came out and got all issues fixed, great company, will refer to other friends for more business, very customer service oriented. A+++

Reviewed on Better Business Bureau

4 October 2018

Amazing customer service from Todd, Joe and Brad. They communicated with me from the start of my project to the end. Brad is very responsive and genuinely cares. I highly recommend Heritage.

Reviewed on Google Maps

5 September 2018

Great company with exceptional customer service. They are easy to work with and communicate with you every step of the way. I highly recommend Heritage Construction. Todd, Joe and Brad are always there to help and answer any questions throughout the process. More...

Reviewed on Better Business Bureau

5 August 2018

This company is excellent. The rep Brent M***** provided exceptional service Fm start he helped with insurance claim & while work was in progress checked to. see if it was going well. After job was done he followed up. The roofing crew was professional and ensured the job was done right and did a walk thru upon completion. Overall a great company More...

Reviewed on Better Business Bureau

26 July 2018

Heritage construction and roofing did an awesome job on my roof!! Very satisfied with the work done on my house and the Lead Salesman Brent M**** was there to help every step of the way!! Would highly recommend them

Reviewed on Better Business Bureau

4 June 2018

We needed our leaky roof repaired and the inside ceilings repaired and painted..Heritage construction came in, gave us a good price for all the work. .finished the work quickly and did such a good job..sadly, we incurred a leak in one of the original areas and when we called Heritage, they came out the next day, inspected the problem, apologized profusely and repaired the area again. We've had several days of rain since the repairs and no leaks.. we were very pleased with with the company and the staff..I would definitely recommend this company to anyone needing roofing work. More...

Reviewed on Google Maps

4 June 2018

Great company we realy like are new roof too bad we have couple of people copy are color but is ok thank you danny we are very happy

Reviewed on Google Maps

4 June 2018

We had our roof done by Heritage roofing last August because of some wind damage to our roof and boy am I glad we did! With the hurricane that just came thru our roof had no damage and still looks great! ! Our representative was very honest and upfront with the whole process of what needed to be done. He contacted the insurance company for us and was there when the adjuster came out and made sure everything was handled professionally. The roofing crew also did an excellent job and were very proficient. Not only did they have a variety of colors of shingles but I was also very impressed with the quality of them as well. I can't say enough about Heritage and would highly recommend them to anyone who is in search for a roofing company! More...

Reviewed on Google Maps

4 June 2018

Very professional company and crew. We needed a roof and interior work due to hurricane Irma. The work was done in a timely manner and am very happy with the results. The crews were punctual and friendly. More...

Reviewed on Google Maps

4 June 2018

Thank you very much Heritage Construction & Roofing for a job well done! Our home looks 100% better with our new roof!! We highly recommend your company to our friends & family. Thank you Jeremy and crew for completing the job in a timely manner and cleaning up each day after the day was complete! More...

Reviewed on Google Maps

4 June 2018

They did a great job! I recommend them My friend is still waiting to get her roof done but she didn't go to heritage but she will now My new roof looks great

Reviewed on Google Maps

4 June 2018

I am very happy with everyone who worked on my roof. The work was excellent. The workers were polite and respectful. Every one who I had contact with were very helpful. I would recommend them to anyone

Reviewed on Google Maps

4 June 2018

Very professional and reliable company. I am very pleased with my new roof.

Reviewed on Google Maps

4 June 2018

Crew was efficient. Mgt was very responsive. And they did outstanding job of cleaning up when finished. Highly recommend!

Reviewed on Google Maps

4 June 2018

Great company to work with. Walked me through the claim process and helped pick a color for the new roof. Very easy to schedule with and they worked around my schedule. I would highly recommend for a friend. More...

Reviewed on Google Maps

29 May 2018

Our roof was one of many damaged by Hurricane Irma. After calling 12 roofing companies, Daniel C*****, representing Heritage Construction and Roofing was the only one to answer/return my call and come assess our situation. At the time, I had not heard of Heritage but found them in a computer search. Daniel climbed right up and confirmed the missing shingles and damage I found and assured me it was likely but not guaranteed the roof would be covered for replacement. As we waited for an insurance adjuster to get around to us, Daniel made sure the damage was protected and was here to meet the adjuster at a scheduled appointment. In the meantime, I did my own digging on the company. BBB has them rated as A+ with many glowing reviews and only three minor complaints in the three year history that BBB displays. That is impressive in itself. People usually can't wait to complain but, few take the time to give a clear and positive review. Although there were some hiccups in communication since then because Daniel is no longer with the company, I was able to get in touch with others in the office to assist and guide me in the process leading up to the install. Julie S**** was just a phone call or email away to answer any concerns. I have to give her a LOT of credit as I know she has a great deal on her plate. When our project was within a week of commencing, Brent M***** listed as Vice President of Sales, was put in touch with me. Since I hadn't spoken with him before this, he made it a point to call me and take the time to explain the process and answer any questions I had. He oversaw the roof replacement from start to finish. The team that performed the replacement was very professional and respectful. They took care to protect things and do the job right. Most nails and all debris were removed each of the two days it took for the job. I fully realize that we are but one of numerous roofing repair and replacement customers as a result of Irma. I have to say that I feel they did their best to meet our need as soon as humanly possible. I would certainly recommend their services. More...

Reviewed on Better Business Bureau

10 May 2018

Thank you Heritage for the job on our roof. Brent M**** is very knowledgeable & has been very helpful & professional during the process. The work crew as well. A 5 Star Job More...

Reviewed on Better Business Bureau

19 April 2018

Heritage went above and beyond our expectations getting our roof replaced. Brent Maloy handled everything from calling the insurance company to the completion of our roof. He answered every question I had immediately. I would highly recommend Heritage and asking for Brent. More...

Reviewed on Better Business Bureau

16 April 2018

I must say that heritage roofing is outstanding and excellent customer service... big thanks to Brent m****

Reviewed on Better Business Bureau

4 April 2018

Heritage made my entire experience of storm damage and a reroof, pleasurable. They literally handled everything from dealing with my insurance company and adjuster to actually replacing the roof. I didn't have to do a thing. Shout out to account manager Brent M**** - great customer service and he got the job done! My new roof looks great! More...

Reviewed on Better Business Bureau

7 March 2018

Heritage Construction and roofing just completed putting on our roof and they did an awesome job. Thanks Jeromy for being there through the whole process. We would reccomend Heritage over any other company. Our roof is awesome! More...

Reviewed on Google Maps

6 March 2018

Heritage Construction and Roofing did a phenomial job on our roof, they were very courteous and friendly and had our roof done in 2 days. Our account manager Jeromy was very informative and good at getting back to us any time we called. I highly reccomend this company. More...

Reviewed on Better Business Bureau

27 February 2018

Brent from Heritage Showed impeckable attention to detail. The Crew that Performed the work were timely and very professional. They installed the roof in 1 1/2 days and left my yard clean and free of any debris. I wound highly recommend them! More...

Reviewed on Better Business Bureau

26 February 2018

They were quick to get work done and looks beautiful. Brent M**** came and took pics. Very nice and courteous. Very friendly.

Reviewed on Better Business Bureau

21 February 2018

Heritage C&R did a great job on my roof (beautiful prestige black atlas shingles). Completed Job in a few days and was great work done. Brent M***** (Lead Acxount Manager) did his job in managing entire install. Would recommended highly! More...

Reviewed on Better Business Bureau

9 February 2018

I had a very good experience with Heritage Construccion & Roofing. From the beginning they took care of every detail that needed to be handled. I filed the insurance claim and once it was approved Heritage took care of all the rest, handled all paperwork and Permits required to perform the replacement of my roof. The whole process was a very smooth process . They addressed any concernes I had and every time I had questions and they were very helpful and polite. Brent M**** the sales representative visit the house on the installation day and made sure everything was getting done right and even made a a follow up call to make sure there weren't any concerns. The installation took only a day, and they made sure the surroundings were clean of any nails and any debris from the old roof. I love my new roof. I am very please with the whole process and service since every expectation that was set was met. More...

Reviewed on Better Business Bureau

30 January 2018

Very reliable and professional company. I'm very pleased with my new roof. Everyone that helped me with this process was very pleasant. I would recommend this company to family and friends. More...

Reviewed on Better Business Bureau

19 January 2018

I am very happy with my new roof and the crew That worked it Larry Thank You . Brent M**** Thank You for the great closing of this roof process. 100 percent recommended.

Reviewed on Better Business Bureau

4 January 2018

We were very satisfied with their work. They went above and beyond our expectations. We were very happy with their representative Jeromy. He helped with the process from beginning to end. We highly recommend Heritage Roofing and we would recommend them to family and friends. More...

Reviewed on Better Business Bureau

3 January 2018

What can I say about Heritage... these guys took extraordinary care in the replacement of my roof. From my first meeting with Jeremy, my project manager, to the help picking out a tile color with Todd, to the assistance, in the office, with both Lisa and Jeremy, as they worked with my insurance company (I didn't have to do a thing, as they handled it all. How awesome is that!). And let's not forget the professional and seriously detail oriented crew that did the awesome work. They are quick and really do an incredible job, in a phased approach, with inspections between each phase, which was cool, and reassuring. It really was a great experience all around. My home looks amazing, now dry inside, important, and with the upscale materials they use, will look great and protect my home, and family, for decades to come... which, by the way, bonus, may also help with your appraised value, for those looking to sell or refi. Thank you so very much Heritage. More...

Reviewed on Google Maps

29 December 2017

The service was excellent. The workers were polite and respectful. My roof looks very nice. I'm very happy with everyone and everything

Reviewed on Better Business Bureau

21 December 2017

What can I say about Heritage... these guys took extraordinary care in the replacement of my roof. From my first meeting with Jeremy, my project manager, to the help picking out a tile color with Todd, to the assistance, in the office, with both Lisa and Jeremy, as they worked with my insurance company (I didn't have to do a thing, as they handled it all. How awesome is that!). And let's not forget the professional and seriously detail oriented crew that did the awesome work. They are quick and really do an incredible job, in a phased approach, with inspections between each phase, which was cool, and reassuring. It really was a great experience all around. My home looks amazing, now dry inside, important, and with the upscale materials they use, will look great and protect my home, and family, for decades to come... which, by the way, bonus, may also help with your appraised value, for those looking to sell or refi. Thank you so very much Heritage. If anyone is reading this, I highly recommend this company and hope you have as great an experience with them as I did. More...

Reviewed on Better Business Bureau

15 December 2017

Very pleased Jermey was very helpful always let know what was going on just waiting on gutters now beautiful work very pleased

Reviewed on Better Business Bureau

7 December 2017

We had Heritage Construction & Roofing replace our old roof on our home! They did a super job from start to finish! Jeremy was our point of contact and was very professional and kept us informed of the progress! We would highly recommend Heritage Construction & Roofing for any and all of your Roofing needs!! Mark & Rita H******. Casselberry, Fl More...

Reviewed on Better Business Bureau

7 December 2017

We just had Heritage Construction and Roofing fix our house from damage due to hurricane Irma. We needed a whole roof and repaired sheet rock, ceiling, and lots of paint. They did an amazing job, were friendly, professional and punctual. Highly recommend this company! More...

Reviewed on Better Business Bureau

16 November 2017

5 star company. Great communication and excellent work. Whenever there was a question it was handled immediately and clean professional work. The roof looks great.

Reviewed on Better Business Bureau

4 October 2017

My neighbor recommended we contact Heritage Construction & Roofing after a wind storm. They promptly returned my call, came out and accessed my roof, and worked with my insurance company. The claim was approved quickly thanks to their assistance, and a date was set to install a new roof. After our recent hurricane, they bumped up our installation time since our old roof had lost several shingles. They promptly showed up when they were supposed to, efficiently did the work, and at the end of each day, expertly and thoroughly cleaned up any debris and nails left behind. Marcus is wonderful to work with and instills a sense of credibility and confidence. Getting a new roof was much easier than I anticipated and working with Heritage made all the difference. More...

Reviewed on Better Business Bureau

26 September 2017

Heritage Construction & Roofing, Inc. inspected my roof after a wind storm in early 2017. After confirming with my insurance company they put on a new roof. They showed up on time and completed the project in one and one-half days. They did a professional job and there was no problem with paperwork, etc. I am totally satisfied with the job and the contacts with the company. More...

Reviewed on Better Business Bureau

31 August 2017

Jeremy came by my house a few month ago and asked to check out my roof. He said he could get my roof replaced under insurance coverage. I was skeptical but I looked up the company online while he was calling my insurance company for me. I decided to give it a try since the company is BBB rated. After a few weeks, I got a new roof and everything went smoothly. Roof was covered by the insurance and was upgraded from three tab shingle to architectural. They were also very accommodating on the schedule since I work at night and have to sleep during the day. I'm very grateful to Jeremy (HCR) and my insurance company. I would recommend Heritage Construction & Roofing if anyone needs a new roof. More...

Reviewed on Better Business Bureau

30 August 2017

I recently had my 19 year old roof replaced by Heritage and they did an amazing job! Danny was very helpful and took the time to walk my wife and I through the entire process. I would definitely recommend using this company for your roofing needs. More...

Reviewed on Better Business Bureau

18 August 2017

My name is Bobby G. and I just got my roof done by Heritage Roofing . They did a very good job and I am well pleased with their work.

Reviewed on Better Business Bureau