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Reviews (18)

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Joshua Parkinson

9 May 2018

Lovely hotel. Got a really good price too, considering we only booked the night before. It's located right outside Carlisle train station so location couldn't possibly be any better. Didn't hear a single train from inside our room so being so close to the train station wasn't a problem. Friendly staff. Would definitely stay here again More...

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Lord Lazerath

5 May 2018

Like any Hallmark Hotel, the highest standards are expected. Here at Carlisle they deliver that and some. The staff are polite and courteous at all times and help is but a question away. The rooms are high quality and luxurious, the location perfect for travel. The best part is the food, the chefs here do a wonderful job. More...

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Frank Heavey

4 April 2018

Clean and neat hotel handy for sightseeing in and around Carlisle. Situated next to railway station with good transport links. Food and service was very good. Would stay here in the future. More...

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Hamish Drummond

2 March 2018

Not one for those who like everything very shiny and new, but a cosy traditional hotel in a handy location with incredibly friendly, helpful staff even during a very busy time with major travel disruption.

If you are on your own, it is worth noting that the bed in a single room is much wider than a standard single, so if you normally get a double on your own for the extra space, you could well be very happy with the slightly cheaper option.

The buffet breakfast was fine, although there are a couple of pub alternatives round the corner for those on a budget or prefer breakfast cooked to order - The restaurant food smelled great, but was a bit pricy for me to try, so I can only review the delicious aroma!

Definitely worth a visit, and there are good deals on the hallmark website / intermittent mailing list to make it even more affordable too.
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Jason Timms

1 March 2018

Located right by the train station its very easy to find and in a great location to base yourself.
Now I didn't stay over here and I can't comment on what it's like to spend a night but our works party was really good. The staff are bang on in every way and I can't fault the service at all. More...

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David Hall

17 February 2018

Nice staff and very helpful. Only downfall was the lack of food on the menu. Simple easy food is nice to see on a menu aswell.

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David Bryant

12 February 2018

Convenient (very) if you arrive by train which I was. Good rooms and friendly staff. Breakfast good but not anything to shout about. Usual buffet but okay

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Martin Holt

7 February 2018

This is a older style hotel but with a fresh face. The staff are excellent. Extremely accommodating. Very good food menu if a little light in choice. But the choices are very tasty. All in all 5 star service very good rooms. Easy access to the rail links and good parking. More...

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CATHERINE MCNAIR

21 January 2018

Fabulous location. Staff extremely helpful. Stunning view too.

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Ian Urquhart

18 January 2018

Old but not bad. Next door to railway station. Rooms could do with a bit of a refurb. Nice staff.

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Anne ward

12 December 2017

Works xmas party there. Was a great night. Very well organised. Great value for money and the food was lovely

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Angie Glass

14 November 2017

Best shower of my life. Very helpful staff. Very clean rooms and public areas. I would come back tomorrow if only I didn't have to go home.

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Nathan Calderbank

8 November 2017

Used the conference room for a business meeting today. Friendly staff and what I saw of the hotel seemed nice. In very close proximity to the train station as well.

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Miss Hart

3 November 2017

A good, comfy, convenient place to stay in Carlisle with friendly staff! Our room was kept very clean and tidy by staff. An overall good place to stay

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Harvey McCarthey

25 August 2017

Initially we were a little disappointed with our room, the bathroom was particularly dated with rather grubby silicone and grout. We mentioned this to staff however, and they moved us to a much nicer room. The following morning, staff were again very friendly during breakfast and happy to accommodate our dog. Lovely staff and service but needs a little work to update the rooms. More...

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Dean Sawyer

20 August 2017

Nice friendly staff, lovely rooms. Next to the train station so perfect for getting about from.

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Cheryl Blaylock

12 July 2017

Its a nice friendly hotel , staff are polite
Very clean .. l had my daughter's wedding here , the staff couldn't do enough for everyone.. made you feel right at home.
Hotel room was very clean n overlooked the front of hotel with a clear view of the town .
Very nice meals .. drinks from bar are very expensive.
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Stephen Morris

15 May 2017

If you want something close to the station, look no further. This is on the door step. Literally. Room and (especially) bathroom quite dated. But it was comfy and convenient. Had a really good night's sleep. A bit of a refresh and this could be quite a nice hotel. More...

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