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Fresh Space Cleaning Limited

Eastbourne, East Sussex

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About

Fresh Space Cleaning are a cleaning company with a difference—we put our customers first, every time. When you’re satisfied, we’re satisfied but not before.

We provide quality staff and, unlike some cleaning companies, we employ them directly so you don't risk a call from HM Revenue & Customs about PAYE and NI contributions.

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Q&As

Fresh Space Cleaning Ltd was formed in 2011 with our head office based in Eastbourne, East Sussex.

There are a lot of cleaning companies but we wanted to be different. We wanted to be the company that makes our customers smile. Our secret is to make customers happy with a thorough cleaning job at a good price and to employ nice people. We realised we can train nice people to clean but we can’t train nasty people to be nice!

When we take so much trouble to employ the right people and train them to our standards, we want to keep them. And we have. We still have cleaners that were with us from our first year of operation.

We started out doing regular domestic cleaning in East Sussex but soon expanded into spring cleans and end-of-tenancy cleans for estate agents.

In 2012 we were accredited by East Sussex County Council for Support-with-Confidence schemes - This is a Trading Standards scheme that offer the public a selection of services from businesses that have been vetted by the Council.

Businesses accredited by the scheme must have properly trained and police-checked staff with good customer care and a responsive complaints system. The Council checks references and has to be satisfied with the quality and safety of our working practices.

After accreditation, we began offering deep cleans for long-neglected or badly soiled properties and decluttering services for people who have accumulated so many possessions that their health and safety is at risk. We give our staff special training for this sensitive work.

Now, after five years, we count ourselves as experts in this area which has grown to be a significant part of our business. Much of this work is commissioned by local authorities but we provide these services for private clients as well and we cover most of East and West Sussex.

We provide all our own cleaning materials and equipment however, some clients like us to there cleaning material and equipment.

Providing a quality service to clients, most rewarding is seeing the look on a clients face when they have let things get on top of them with our staff providing a nice clean home to live in again.

Fresh Space Cleaning Ltd was born out of requests to CarePlus 24 by elderly clients that did not require a care service but needed help cleaning due to hard to reach places such a skirting boards, bathrooms and kitchens.

We have been accredited by East Sussex County Council Support with Confidence Scheme audited by Trading Standards since 2012 .
A number of staff have been with us since the beginning that we like to think shows we care as much for our staff as well as clients.
We also offer value for money at competitive rates.
Staff are always willing to go the extra mile should it be doing some shopping, collecting prescriptions etc.
They are also flexible where possible to change cleaning days and times.