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Envisage Sales and Lettings Ltd logo logo
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Envisage Sales and Lettings Ltd

Coventry

(143)
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‘21 Certificate of Excellence, 2021

About

Envisage Sales and Lettings is an independent Estate Agent established in 2007. We specialise in the residential sector of the property market covering Coventry and Warwickshire.

We offer expertise and a high level of customer services for all our landlords and tenants who are looking for that friendly touch.

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Reviews (143)

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5/5

143 customer reviews

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14 April 2021

horrible customer service honestly...... You should not use this company

Envisage Sales and Lettings Ltd
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Reply from Envisage Sales and Lettings Ltd

Hi John Please call the office and speak to Ken or Steve to discuss the customer service experience so we can fix it for you.

23 February 2021

I was quite happy with the house, it was a blessing to work with Alk. He was of great help through out the process, took initiative in handling all the matters and provided necessary advice. Must say great costumer service!

15 September 2019

So far so good. Steve and his team have been extremely helpful liaised with landlord to resolve a few teething issues. I hope that the same level of service will continue going forward. Thank you of your help.

Reviewed on Google Maps

30 June 2019

really appreciate Rita's help for buying the property. excellent service!

Reviewed on Google Maps

30 June 2019

Pleasure dealing with Rita throughout the processProfessional and knowledgeable at all timesThanks again for all of the hard work

Reviewed on Google Maps

30 May 2019

We just sold a house in Canley, Coventry, with Envisage. Service and support was very good throughout the process, from the initial contact through to valuation, marketing and completion. Sale was completed in just over six weeks with no complications or delays. Excellent service from Pete and Rita, and from our experience we would highly recommend Envisage. More...

Reviewed on Google Maps

30 April 2019

Excellent service from Manny, he arranged multiple viewings for us and was very co-operative in doing so. Manny was very patient as it took a long time for us to find a house and was always quick to responded to any questions or queries we had. He was very helpful and professional throughout our experience at Envisage whilst always trying to find the best house and the best deal for us. More...

Reviewed on Google Maps

30 April 2019

Manny has been really helpful and very accommodating to any requests, making it an enjoyable and stress free experience.

Reviewed on Google Maps

30 April 2019

Manpreet answered all of our queries extremely quickly and had been really helpful through the process

Reviewed on Google Maps

30 April 2019

Julie was incredibly polite and helpful. She always responded promptly and nothing was ever too much trouble, we could contact her with any problems and they was always resolved. She explained everything clearly and answered any questions we didn’t understand. Manny was nice when he showed us round a couple of properties. Helping answering questions on individual properties and contacted the landlords with our requests. He has a unique sense of humour at times, some not to everyone’s taste but other than that he’s lovely :) More...

Reviewed on Google Maps

30 April 2019

Manny and the team were proactive and professional with our viewing and the initial paperwork

Reviewed on Google Maps

30 April 2019

Signature Student Living is definitely your best choice if you want to live around the University of Warwick. It is just within walking distance to the campus. And there are three bus stops around, from where you can take the bus to the city centre of Coventry or places nearby. There are also Tesco, Aldi and a gym next to it. It is extremely convenient for both study and life.It is an excellent accommodation of which I've rent from Envisage. It has 24 hours CCTV in the main entrance, and it makes me feel safe. Moreover, there is also a reception where the managers will work there and respond to any enquiries. They are very nice. I really enjoy the service and the environment that Envisage provide. More...

Reviewed on Google Maps

30 April 2019

Kacey was very helpful and prepared everything we need for us, she also put a lot of efforts on arrange us the rooms, many thanks to her.

Reviewed on Google Maps

30 April 2019

The service we received from Manny was amazing! He dealt with everything professionally and went above and beyond in helping us. He recommended aside from the one we had initially chose and helped us along the way. He was very knowledgeable and answered every question we had. More...

Reviewed on Google Maps

30 April 2019

The house I rent from enviage is good except there is no extractor hood for Chinese style cooking, and the sound-proof of the rooms is not good. Besides, the landlord is nice and friendly, she is always helpful when there are emergency conditions. More...

Reviewed on Google Maps

30 April 2019

I've been having a really good experience with Envisage in terms of student housing. Kacey and Leon in particular are very helpful!

Reviewed on Google Maps

30 March 2019

I’m currently a student on placemnt and Envisage have been super friendly and helpful throughout the proses of signing up with then ans eventually finding a suitable house, even though I am not in cov. We’ve been dealing with Manpreet, who’s always replies to any questions or needs that we may have had in a timely and professional manner. I would definitely would recommend envisage Lettings to any students looking for a house. More...

Reviewed on Google Maps

30 March 2019

Great service. Kacey is very helpful throughout my application process.

Reviewed on Google Maps

30 March 2019

While I did not eventually place the marketing of my property with Envisage, the valuation conducted by Peter, was very professional. He listened to my background of the property, and following a comprehensive inspection, provided me with his valuation. This was then followed up with a confirmation email.I would have no hesitation in recommending Envisage on the experience I had, and the only reason I did not proceed was that they didn’t have an office in the town More...

Reviewed on Google Maps

30 March 2019

Best agency in Coventry. Have tried many and my experience from envisage is brilliant. They look after my property that I let with no problems at all. Have been a customer for many years and can't fault. A huge thankyou to Rita who has sold my property now, she is very professional, has been constantly on the ball throughout the sale, she has been fast responsive to any problems that iv had and supportive so cant thank her enough. I have dealt with all the staff and manager over the years there and would highly recommend every single one of them. Thankyou to you all More...

Reviewed on Google Maps

30 March 2019

I recently bought a property and there's was few delays but Rita's been very helpful in making things simple and quick for us. I'm super chuffed everything went well.Thanks Rita A ++ from me More...

Reviewed on Google Maps

28 February 2019

Rita and the Envisage team have been fantastic throughout the whole purchase process, thank-you for a nice smooth transaction, and hopefully many more to come.

Reviewed on Google Maps

28 February 2019

Rita and Pete have been fantastic throughout the whole purchase process. Thank you.

Reviewed on Google Maps

28 February 2019

The people at Envisage have been very helpful and quick to respond all throughout our application process.

Reviewed on Google Maps

28 February 2019

Been really helpful at each stage of booking the house

Reviewed on Google Maps

30 January 2019

I have been a residential client for 5 years with envisage and they have been fabulous. On finding out i have to move they went out of there way to find me and my children another property. Louise and Manny are fantastic they could not do enough to help me find another property with my children. I would recommend this company to anyone. More...

Reviewed on Google Maps

30 January 2019

Would like to thank the envisage team they have been great with letting my properties for the last 5 years From the front desk to the people upstairs everyone has been so helpful. ... If ever there is a problem they are on the phone as soon as possible Thanks all More...

Reviewed on Google Maps

30 January 2019

Great service. Rita is a pleasure to deal with. Made a difficult and enlingated purchase much easier. Would thoroughly recommend and will come to envisage when its time to sell.

Reviewed on Google Maps

30 January 2019

I have found Envisage (specifically Louise Findlay) really helpful, cheerful and trustworthy to deal with - I would have no hesitation in using them again.

Reviewed on Google Maps

30 December 2018

Just got the key from envisage,this is our first time buying a house, and we success, thanks Rita and Pete, they very kind, Good service and very helpful, will recommend.

Reviewed on Google Maps

30 December 2018

The Senior Lettings Administrator Louise was very prompt in her email replies and sought to answer my enquiries to the best of her abilities.

Reviewed on Google Maps

30 December 2018

I will definitely give them a 5 star, Julie and Louise have been of great help so far and they are so nice and always ready to help, I logged some complains after I moved into my accommodation and the manager promised to have it fixed the next day and kept to her word, they were here so early in the morning to fix the problem and kept calling back to know if I was satisfied. They are really good at what they do and I will definitely recommend them to anyone looking for an agent that will treat you like family. More...

Reviewed on Google Maps

30 December 2018

Lived in a property rented by envisage for 2+ years. No serious problems - only complaint is that they will put the property on the market 6 months or so before the new term, so you have to have a full house available in advance - but after contacting Louise Finlay (who I'd highly recommend) a compromise was made whereby we could reserve the 4 bedroom property with only 3 tenants until an additional one was found. Otherwise for former tenants full deposits have been returned, and the agency charges no fees beyond the renewal cost + the original administration fee. More...

Reviewed on Google Maps

30 December 2018

When you are buying or selling a property it can be an uncertain process. Having a competent agent is essential. Envisage offer such a service. Rita Toora is the ultimate professional, alway efficient, friendly and willing to go the extra mile to ensure a sale is brought to a successful conclusion. Pete Huxley offers an accurate valuation and a friendly viewing experience. I can confidently recommend Envisage.if you are buying or selling a property. More...

Reviewed on Google Maps

30 December 2018

PhD Student. Property in CoventryI have been with Envisage for close to two years now and have nothing but good things to say about them. As a house we have always had clear and prompt communication from them as part of any ongoing maintenance work or contractual updates required.The maintenance team at Envisage are one of the best I have had the pleasure of calling out. The "fixme" email system allows you to rattle off a quick email when you have time and know that it will be followed up promptly. Though I don't know many of the members of the team I would like to thank Ken for always putting up with my phone calls at all hours. We have had water leaks at 2 am and boiler issues that kept the whole house at a toasty 30 °C, yet within a few hours of a call or email being placed we have always had a reply (for less serious issues) or an engineer on site (for the more important fixes).Having transitioned between both a professional and student tax code over the past two years my council tax returns have gotten a bit jumbled and I would like to thank Julie for handling my almost bi-annual phone calls about the issue.Last, but by no means least, I would also like to personally thank Louise for being not only a fantastically professional and swift administrator but a fantastic person to talk to. Having signed contracts with envisage twice I can honestly say that without Louise's tireless efforts to both chase down our lazy student backsides and make the process incredibly simple and fast, we would have probably missed some vital step somewhere and been in a whole world of issues. Always willing to have a pleasant chat around the nitty gritty work bits, she is a genuine delight to call and is sincere in her desire to see everyone under her auspices is happy and comfortable in their properties. Overall a great letting agent, with good systems in place and friendly, honest staff that aren't pushy, allowing you to live your life yet always being there should you need them. More...

Reviewed on Google Maps

30 November 2018

Rita went above and beyond to help me and my clients progress and finalise on the sale of their home recently. My clients were constantly kept updated and Rita was always available to discuss the file. Regards Pardeep

Reviewed on Google Maps

30 November 2018

Excellent Service from the sales team very efficient and honest, keep up the good work Rita..

Reviewed on Google Maps

30 November 2018

I work as a housing officer and I need to secure suitable accommodation for families. Some families have disabilities and we require adaptations to properties. I have been working with Envisage for some time now and they have been very helpful and accomdating. Louise has gone out of her way to help and support our families. Steve has helped get landlords on board and carry out adaptations that we require. Manny has always been on hand to show us new and suitable properties. We will continue to use Envisage, one of the best letting agencies in Coventry. Great work guys, keep it up!!! Azma. More...

Reviewed on Google Maps

30 November 2018

I have always experienced a great service from the team at Envisage. I work with Citizens Advice housing vulnerable families and if it wasn't for Envisage we would still have families waiting to be housed. They are always helpful and friendly, big thank you to Louise, Steve and Manny especially, and also the rest of the team. We look forward to continuing to work with you all. More...

Reviewed on Google Maps

30 November 2018

Very helpful agent Pete and Rita, great customer services.

Reviewed on Google Maps

30 November 2018

I'm a student and Envisage have been very prompt and friendly in their service from house viewings to final paperwork. Thanks to Louise Findlay especially in my correspondence, who replied quickly and helped put my mind at ease and to get things sorted efficiently when I encountered issues.

Reviewed on Google Maps

30 November 2018

I found staff at Envisage helpful, nice, and hard working. I can see some of them working at office early mornings and late evenings, They helped me and my family when I asked them for help.

Reviewed on Google Maps

30 November 2018

Nice company, I want to thank Louis FIndlay and Stefan McCarroll. Louis is very kind. Stefan is very conscientious. Just one thing needs to improve, is about the viewing. Because I have waited about 30 mins until I met the viewer during the viewing day. More...

Reviewed on Google Maps

30 November 2018

Experience with Envisage was struggle-free and very pleasant overall. It was very easy to arrange a meeting who I did with Harbinher Shergill. We discussed all matters quickly and went straight to their office to sign an an agreement which was also a very quick and simple process. Company is also very responsive in regards of any issues or questions that occur. Overall had a very great experience so far. More...

Reviewed on Google Maps

30 November 2018

Bought a house with the help of Envisage, and I mean yhey really helped us, Rita went above and beyond to complete the purchase.Thank you for all your help

Reviewed on Google Maps

30 November 2018

Rita and Pete have been absolutely fantastic in selling our home. I would definitely recommend using them and will do so again in the future. Many thanks

Reviewed on Google Maps

30 November 2018

Kacey is very patient and friendly throughout the process and I really appreciate it

Reviewed on Google Maps

30 November 2018

A Big thank you to the sales manager Rita Tooks who managed the sale of our house.My husband and i were extremely happy with Rita,Her people skills and communication with us were impeccable. We would recommend anyone selling their property to certainly consider using Rita at envisage estate agents More...

Reviewed on Google Maps

30 October 2018

Good agent and services.

Reviewed on Google Maps

30 October 2018

Great to deal with Envisage, Harbinder has always been superb in finding the right tenant for me. Always a Professional prompt service with these guys.

Reviewed on Google Maps

Services

We offer the following services to all our customers.
Free Valuations
Free Advice
Lettings Management
Sales Department
Land Department
Commercial Department
Auctions