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Elegantini Ltd logo logo
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Elegantini Ltd

Multiple locations

(20)
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‘20 Certificate of Excellence, 2020

About

Elegantini Ltd is a bespoke housekeeping company working in Kent. Our services include traditional housekeeping, pet care, mothers help and elderly companion service. All clients receive a free, no obligation quotation and we create a bespoke housekeeping plan that suit you and your home.

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Verified business
7 hires on Bark
2 min response time

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Reviews (20)

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4.5/5

20 customer reviews

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9 March 2022

House Cleaning

Samantha was very professional and came to our house to meet us, go over our needs and then organised Kelly our cleaner to come the following week and accompanied her around the house showing her what we’d discussed. It was a great service, and I would recommend Elegantini Ltd to anyone who is looking for a cleaning service. Samantha is very friendly and helpful and had some great suggestions and was easy to discuss our requirements with, this was exactly what we were looking for. More...

23 March 2021

Could not recommend the service enough! Sam and her staff do an amazing job and are always on the ball with everything!!

Reviewed on Facebook

verified
22 March 2020

House Cleaning

Samantha has a wonderful approach. She is attuned to what you want almost before you have told her. She is meticulous and has high standards in every way. The cleaner (housekeeper in her terminology) she has provided for us excellent. After 3 sessions, our house has never been so clean. It is a pleasure to have Claire with us each week, as it was a pleasure to meet Samantha. All I can say is thank you. More...

28 January 2020

Sam is cheerful always does whatever I ask her to have been realy unwell a few months ago so really appreciate her hard workk

Reviewed on Facebook

12 August 2019

The Elegantini housekeepers have been keeping the Garcia household spick and span for about 2 years. Sam's team of housekeepers are totally reliable, and really listen to our needs. Would recommend 100% and have referred Sam's services to a number of my friends already. Thanks and keep up the great work. More...

Reviewed on Facebook

9 August 2019

We’ve used Lesley for a few months now through Elegantini. Very impressed by the service we get and she is a lovely lady, very trust worthy and does a wonderful job. Highly recommended!

Reviewed on Facebook

23 May 2019

Great reliable cleaning service with a lovely team

Reviewed on Facebook

25 April 2019

When I first contacted Elegantini just before last Christmas,I was desperate for help to get the house ready for visitors, at short notice. Sam understood my dilemma, came to see me to discuss what I needed and very quickly found the right person to help me.Everything was done in a friendly, personal, and efficient manner. Kim has been helping me in the house ever since, she is great, just perfect for me. I am often unwell and in bed when she comes, but I do not need to tell her what to do, unless I want something very specific done. She is observant, has quickly learned what to do and where things go, Kim is friendly, very polite, enthusiastic,she definitely is a treasure. So thank you Sam (Elegantini) I am one happy customer. Pam Morris St Margaret’s-at -Cliffe More...

Reviewed on Facebook

12 December 2018

I've had 2 great housekeepers from Elegantini, Bekka and Vicki - both are excellent. If only Sam understood what customer service actually means I wouldn't be looking elsewhere now. She is rude, inflexible, never thinks to pick up a phone and isn't interested in delivering what people actually want. All I wanted was to change the day for my cleaning - I asked several times and was patient for a whole year. She made no effort to accommodate me and cancelled my contract without notice because I finally complained. More...

Reviewed on Facebook

11 December 2018

I've had 2 good cleaners through Sam at Elegantini, both of whom have been great. What a pity Sam's idea of customer service is not up to their standards. She is inflexible and unwilling to make changes that don't suit her. I tried to get my cleaning day moved for a whole year but she just couldn't be bothered to even try to accommodate my needs - she has a take it or leave it attitude and I've left it. More...

Elegantini Ltd
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Reply from Elegantini Ltd

Dear Val, we are really pleased that you you have had a positive experience with our housekeepers, however we are saddened to hear that you are disappointed with our customer service. We completely understand your frustrations and can only apologise for the inconvenience. As you can appreciate Friday's are our busiest day and the most popular slots. We pride ourselves in our flexibility and did try our best to accommodate your requirements with offering a Thursday as an interim measure. We attempt to make every effort to accommodate our clients request, however when we have no available housekeepers on your requested day, it is important to us to offer an alternative which we did. We wish you every success in searching for a new housekeeper and once again we apologise for your experience.

12 October 2018

Couldn’t function without the wonderful Bekka! Thank you Elegantini and Sam! Such a fantastic service.

Reviewed on Facebook

23 July 2018

Our cleaner, Wendy, is just fantastic, she's always cheerful and has been a real life saver for us!

Reviewed on Facebook

23 July 2018

The cleaning service from Elegantini is first class and I would be happy to recommend them to anyone.

Reviewed on Facebook

23 July 2018

We have a Wendy cleaning for us (my Mum) too, she has been excellent as have Sam and all of the Elagantini Team.

Reviewed on Facebook

8 February 2018

I simply don't know how we would manage without the support of Elegantini. My elderly mother is delighted with her housekeeper as am I. But it's more than just housekeeping. Coffee and a natter before work begins, chatting with mum as the work is done. Showing interest, listening, caring, going shopping together. Being there twice a week giving mum what she needs and giving me peace of mind. Samantha communicates regularly and clearly. I cannot thank her enough. I'm so happy to have found this company and recommend their services without reserve. More...

Reviewed on Yell

20 December 2017

Reviewed on Facebook

20 December 2017

We have a Wendy cleaning for us (my Mum) too, she has been excellent as have Sam and all of the Elagantini Team.

Reviewed on Facebook

26 May 2017

Excellent Service and very professional housekeeper

Reviewed on Google Maps

29 April 2017

Our cleaner, Wendy, is just fantastic, she's always cheerful and has been a real life saver for us!

Reviewed on Facebook

29 March 2017

Reviewed on Facebook

21 September 2016

The cleaning service from Elegantini is first class and I would be happy to recommend them to anyone.

Reviewed on Facebook

Q&As

Elegantini Ltd was founded in January 2016. We have grown as a company to offer our housekeeping services throughout Kent

We use the clients equipment and supplies, this is due to our clients preferring to use their own products. Many clients have allergies or prefer to use their own products on their delicate furniture. It is also important not to cross contaminate from home to home.

We at Elegantini enjoy helping our clients to get their time back. We all have busy lives and Elegantini can help you with the housework, so you can spend your evenings and weekends doing things you love, not the housework.

I was a busy working mum with a long commute to work. I struggled to find a traditional housekeeper to help me and busy family. When I started to research into housekeeping, I realised that the service was not available in Kent. I set up Elegantini Ltd in January 2016 to offer clients a bespoke, traditional housekeeping service. We pride ourselves on a high customer service and professional housekeepers.

Elegantini are a highly professional housekeeping agency. We offer a bespoke, traditional housekeeping service at an hourly rate.

Services

Traditional Housekeeping Services

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