E-Gistics Ltd

E-Gistics Ltd

E-Gistics Ltd locationWest Road, Harlow

(15 Reviews)
  • Telephone: 07809 175993
E-Gistics Ltd Reviews

E-Gistics Ltd Reviews


Review of E-Gistics Ltd by Leona Greig
1 29/06/2018 Leona Greig

Avoid at all costs! Paid for same day collection and labels were sent through to me FOUR hours later. I proceeded to cancel as soon as i could (you cant speak to an actual person and they only reply via email) and was told id recieve a full refund. The driver showed up regardless three DAYS after i had booked the service- there is such a lack of communication! I had to chase up the refund which was never actually issued and recieved a partial refund (half of what i paid) of £23 (15days after the transaction) and have only now been issued a full refund as i opened a case via paypal. avoid this courier at all costs, if they couldnt manage a simple refund when the service wasnt delivered then i certainly wouldnt trust them with a parcel....can only be thankful that the service (or lack of) wasnt delivered in the first place

Review of E-Gistics Ltd by Dave Gartland
1 17/06/2018 Dave Gartland

Dreadful company. Quoted me for a Parcelforce delivery, took the parcel to my local PO as requested, PO reweighed and measured the parcel and confirmed all was in order. 10 days later I received a further invoice for £54 for excess "oversized" package. Telephoned P4D. When they eventually answered I was told they don't discuss business on the phone. No reply to any e-mails I sent. £54 seems to be a standard scam with these operators. BE WARNED. DO NOT USE. Go to Parcelforce direct who will charge you the same without then claiming an excess. Reported to Trading Standards.

Review of E-Gistics Ltd by Olympus Fitness
1 06/06/2018 Olympus Fitness

AVOID AVOID AVOID Definitely do NOT use this company - they're the most disorganised courier company I have ever had the displeasure of working with. The have zero customer service, they try and hold your goods and demand more money before delivery.

Review of E-Gistics Ltd by Lee Powell
1 19/05/2018 Lee Powell

Terrible company, really dishonest, I sent a pallet with p4d and they damaged the pallet and wont reply to my emails or offer any reasonable compensation. I will never use or recommend this company to anybody not Evan my worst enemy.

Review of E-Gistics Ltd by Tom Lewis
1 01/05/2018 Tom Lewis

Terrible Delivery Service!

Was Sub-Let to Pallet ways.

After 5 days of watching the tracking we contacted P4D As No Sign Of Item Tracking Saying 'No Errors On Time for ETA' ... Of Which Was 3 Days Late.
Waited a Few more Days for Reply.
There Reply was basically the Delivery Labels Had Fallen From Are Pallet but they Found it with out a hitch?
Few more days Went by Still no Sign of Pallet

Contacted Pallet ways Direct No Issue's Directed Straight to the depot holding it Which they Told me it had been Sat outside There Yard For The past few Days.

Collected the Pallet in Person ... Kind of defeats the whole point in delivery really?

So now trying to seek a refund for the whole headache to start plus the item on pallet was damaged apon collection

After Reading a Few Reviews on here it seems there not very good!

Review of E-Gistics Ltd by Mark Butterfield
1 13/04/2018 Mark Butterfield

Arranged a collection for yesterday and they failed to collect. I re-arranged it for today and they failed again. So I have cancelled the job and and requested a refund and now they say they did attempt collections after normal business hours but no-one was there so they are going to charge another 2 fees of £28.80 each for doing nothing. Not recommended, in fact I recommend you avoid like the plague.

Review of E-Gistics Ltd by Alice D
3 10/04/2018 Alice D

I have been using this compay for about 8 years sending hundreds of parcels around the world and, on the whole, they are OK. However, if there is an urgent problem and you need to conatct them - forget it!
In desperation I once found a phone number for them via google search. I rang it and the person on the other end was a guy on a motorbike driving through the Spanish mountains! He said that he used to work for P4D years ago and that they have never changed the phone number from his personal mobile. Hilarious! He even said that he gets so many phone calls from people trying to contact P4D that he has changed his answerphone message accordingly.
Take heed P4D. Listen to these critisms. If you offered better - 7-days-a-week customer service you'd probably get 5 stars.

Review of E-Gistics Ltd by Edward Diffey
5 19/03/2018 Edward Diffey

Contrary to most of the other reviews we have just used P4D. Booked collection for a 5 meter length parcel on Thursday, it was collected on Friday and delivered on Monday. Really impressed with the service and the price.

Review of E-Gistics Ltd by MOTOR SALVAGE
5 05/03/2018 MOTOR SALVAGE

excellent CHEAP pallet delivery service, 70pound cheaper to send a pallet to denmark on there economy service which only took 4 days via palletways, this economy service was the same as the premium service from other sellers,!!!! haulage company called prior to collection and delivered without no issues, defo worth the phoneless customer support as you can save 000's if sendin several pallets over a year, well over 30-40% cheaper than anyone else. tracking details were precise and very informative. Ideal if you sell items on ebay and need to add trackin details. would use again,

Review of E-Gistics Ltd by kathryn brousson
1 31/01/2018 kathryn brousson

Horrendous !! Parcel took 8 days to arrive at LHR only a few miles away. Still hasnt arrived in Australia. No phone numbers answered. Online form won't accept my reference number, the drop off post code, or my email address. The cost was double the postal rate with royal mail. I thought i was getting a proper courier service. Avoid this service.

Review of E-Gistics Ltd by Carl Forsyth
1 15/01/2018 Carl Forsyth

I ordered a pallet to be collected on Monday, but I waited all day and at 3:30pm I phoned the courier company (Not P4D) and they said P4D hand't even booked the collection with them and had no record of it. I tried to phone P4D but their only phone number has a recorded message asking me to email for a reply the next day. Awful service and I will definitely avoid P4D in future.

Review of E-Gistics Ltd by Boris Kam
1 05/01/2018 Boris Kam

Absolute joke of a company. Are they even legit? Honestly don't ever use them, they don't provide you with the proper print off to attach to your package. Once the courier arrives to collect it, they will tell you this. I paid an extra £9 for re-collection even though it was their fault and still no way someone would take it. 100% will NEVER use this company again.

Review of E-Gistics Ltd by Kate Hart
1 15/12/2017 Kate Hart

I'm beginning to wonder if this company actually exists or if it's just a website that takes people's payments without rendering the corresponding service. I have been trying for over a week to get a response from this company. Not one email has been answered and not once has anyone tried to call me to resolve my issue. There has literally been zero communication.I would NOT recommend booking through this site- rather go direct to the courier company. I noticed that some of the rates were better going direct than what they offered on their comparison site.

Review of E-Gistics Ltd by Jo Hawker
1 15/12/2017 Jo Hawker

Shockingly awful company!! Courier wouldn't take parcel as P4D had put the delivery address as the P4D depot in Banbury! NOT the Cyprus address. Therefore..over £110 lost and 2 children with no Xmas presents. No telephone number to call (recorded message to email), no live chat available and NO RESPONSE to any emails. No refund forthcoming either. A faceless sham company that are quick to take your money but ZERO service or customer service. Truly appalling - don't touch with a barge pole! BE WARNED!

Review of E-Gistics Ltd by Nick
1 12/12/2017 Nick

DO NOT USE P4D – THEY ARE HAPPY TO TAKE YOUR PAYMENT BUT LACK ANY CUSTOMER SERVICE.
I shipped a pallet to Holland on the basis of a 3 day delivery promise. When it didn’t arrive I chased P4D and was told that due to failed delivery 2 days prior I had to pay a £24 penalty before delivery could be re-scheduled. My client confirmed there was never any attempt made to deliver on the date claimed by P4D which is reinforced by the fact that no supporting evidence was ever presented despite written pledges to do so. P4D has also failed to reply to my formal complaint and frankly their customer service is non-existent (they also do not answer their phones). My shipment was effectively held to ransom pending payment of a spurious penalty and in summary it was clearly a ruse to extort money. My shipment eventually arrived a week late!
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  • Telephone: 07809 175993

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