York, City of York
377 customer reviews
Erica Thorpe
Rated highly for: Responsiveness, QualityNo one ever wants to need the services of a locksmith, but when you do I guarantee you won’t find a better one! Absolute life saver and absolutely lovely t’boot Thank you so much, you’re a star ⭐️ More...
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Paul O'Malley
Rated highly for: Quality, Value, Responsiveness, PunctualitySpeedy response, quality work, would highly recommended
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Joni Southall
I can’t recommend Mel enough. Brilliant, speedy and professional service and fixed our lock/door at short notice. Would highly recommend.
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Danielle Ward
Rated highly for: Responsiveness, Punctuality, Value, QualityBrilliant job and very helpful would recommend to anyone
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Joni Southall
I would highly recommend Mel of Dr Locks. A very speedy and professional service and she was able to fix our door/lock at short notice. I can’t thank her enough.
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Moira Boast
Rated highly for: Punctuality, Responsiveness, Quality, ValueMel provided a friendly first class service She fixed our problem efficiently and to a high standard at a very reasonable priceWe would highly recommend herMark and Moira Boast
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Lisa Pammen
Rated highly for: PunctualityMel came straight back to me and came within same day even though it was in evening, she is wonderful, can’t recommend enough
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Emily Mountain
Rated highly for: Value, Quality, Punctuality, ResponsivenessFast and friendly service. I was really grateful to have someone come and sort out the lock so quickly. Mel arrived about twenty minutes after our phonecall! I was given options for different solutions which were explained clearly and I would highly recommend Dr Locks! More...
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kristian psaila
Rated highly for: Quality, Value, Responsiveness, PunctualityReally helped me when I was stuck , happy to give advice over the phone and effective service. Will definitely contact again if any issues arise. More...
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Madaleine Rowlinson
Rated highly for: Value, Quality, Punctuality, ResponsivenessFabulous service! I would highly recommend them. 5* service in every respect.
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Bob Tattershall
Rated highly for: Value, Quality, Punctuality, ResponsivenessMel did an exellent job, came bang on when arranged, opened our locked and jammed shut door, fitted a new lock mechanism and gave me advise on how to maintain our locks better so hopefully we won't need her services again for a long time. The price was a lot cheaper than the big nationwide companies too. More...
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Alyson Harris
Rated highly for: ResponsivenessExcellent and professional service. Mel was v responsive and sorted out our locks quickly and efficiently.
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Dorothy Nott
Rated highly for: Responsiveness, Punctuality, Value, Quality
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Michael Cansfield
Very good service and knowledge of various types of lock options. Including smart locks..Would recommend, friendly local service for York area.
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lorna
Rated highly for: Value, QualityMel was absolutely brilliant, she took her time to ensure that she did a perfect, neat and tidy job which was much appreciated. I would highly recommend Mel and the quality of her work. Thank you! More...
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Dean Franks
Rated highly for: Punctuality, Responsiveness, Quality, ValueOutstanding service and value would highly recommend went out of her way to help 5 star service
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Emma
Rated highly for: Quality, Value, ResponsivenessMel provided an amazing service for us when our door lock broke recently. Even though it was a tricky job and she had to return a couple of times, she was helpful and professional and persevered until we were sorted and back to being safe and secure. Thanks very much Mel!
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mark richards
Really quick response! Phoned in the afternoon and Mel came to sort my lock out within a couple of hours. Friendly and efficient service - highly recommend Dr Locks for any one in York!
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Kate Tattershall
Rated highly for: Quality, Punctuality, Responsiveness
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Dean Franks
Absolutely great service would highly recommend very professional and great price went out of her way to help 5star service
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Selma Douglas
Rated highly for: Value, Quality, Punctuality, ResponsivenessExtremely happy with the prompt and professional service provided by Dr. Locks Ltd. Friendly and efficient, the lock was changed quicker than I imagined. Definitely recommend this York based locksmith. More...
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Anthony Haigh
Rated highly for: Quality, Value, Responsiveness, Punctuality
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Dianne Gorringe
Dr Locks was prompt efficient didn't over charge excellent service couldn't ask for better would definitely use again
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Rebecca Houghton-Prinn
Rated highly for: Quality, Value, ResponsivenessReally fast, job was done nice and quickly and very friendly. Couldn’t find fault if I had too!
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Ellen Bradley
Quick arrival, lock fixed in less than 5 minutes, very friendly. Thank you!
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Cori Lowe
Excellent advice and friendly service at a good price. Local business so the person you speak to on the phone is the person who carries out the work. Would definitely recommend.
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Donna Butterfield
Rated highly for: Punctuality, Responsiveness, Quality, ValueVery punctual... turned up within an hour of calling... great value for money. .. would definitely recommend Dr Locks... More...
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Ralph Wardle
Rated highly for: Responsiveness, Punctuality, Value, QualityFantastic service highly recommended. Turned up on time and did a great job, a lovely lady, if you need any locksmith work doing feel confident in booking Dr locks, thanks again.
Reviewed on Google Maps
Jason Chinnian - There Was A Time
Rated highly for: Responsiveness, Punctuality, Value, QualityMel is very professional yet friendly. Also her advice and work are of the highest order. She gave me several solutions for my doors and locks and implemented my decisions accordingly. Highly recommended for great value and peace of mind. More...
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Liz casling
Really friendly, great service, good to employ someone local
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Sue Robson
Rated highly for: Responsiveness, Punctuality, Value, QualityMel was absolutely brilliant. She responded immediately to my call and was with me within just a couple of hours. She fixed everything perfectly, not wanting to do a quick job. She was very reasonably priced and efficient. Highly recommend. More...
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Stephen Gagg
Rated highly for: Responsiveness, PunctualityDr Locks came round to assess a lock on an outside door, really refreshing to have an honest assessment with no hard sell. In the end deciding I didn’t need a new one and so no charge. Definitely will remember for next time! More...
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Eloise Harrison
Rated highly for: Responsiveness, Punctuality, QualityThey came within the hour that I called. Super speedy service and the locksmith (Mel) she was delightful, so chatty and friendly.
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Andrew Harrison
Mel came to assess requirements promptly and offered an excellent service there and then. WE have used Dr Locks a few times now and have been really impressed with their level of service - thanks Mel
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Anita Ho
Help to unlock the patio door! Thank you!
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Becky Quartermaine
Had an issue with a front door lock at a Holiday Let I own - Dr Locks was on it straight away! She liaised with the agent, changed the entire lock, left new keys for everyone and had it all in hand. Brilliant. Honestly wouldn't think about calling anyone else - cannot recommend her enough. Thank you! More...
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Ian Jones
Quick and efficient.Excellent service.
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Robin Ellis
I highly recommend Mel. She met me quickly after my call and got on with it straight away. One of the jobs involved finding a new latch for the side gate, but it was not a standard part. Mel took the old part away, sourced a new one and fitted without any fuss. I like dealing with Mel - friendly, hard working and uses initiative. I will certainly use her again More...
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Victoria Batty
Great professional and friendly service. Really pleased with our new lock which was done with real care and pride in the job.
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Chris Hamilton
Great service and speedy response. Took great care in the job. Would highly recommend.
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Rich Newcombe
Rated highly for: Punctuality, Responsiveness, Quality, ValueLightning quick response! Phoned early evening and here within just quarter of an hour. Very quick, lock fixed and works like new. Friendly and efficient service - highly recommend Dr Locks for any one in York! More...
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Joel Sirr
Dr Locks..... marvellous. Mel came when she said she would and remedied the problem straight away what more do you want?Thanks Mel
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Tom Miskell
Fast, reliable and friendly.
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Claire Bennett
It's 11 months since Mel fitted our new lock but when we were having problems with the lock she came back without any hesitation or charge to make sure everything was working as it should be. Great, reliable service.
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John Bolton
Fast, prompt, very efficient and freindly service after a break in, and we needed locks changing asap. Thanks Mel.
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Richard Newcombe
Lightning quick response! Friendly and efficient service - highly recommended!
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Lisa Wardell
Excellent service from start to finish - Mel went above and beyond for us and I can’t thank her enough! Would definitely recommend.
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Jonathan Gill
100% happy with the fast professional help.Couldn't rate Mel high enough.
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Emma Bradshaw
This is a great locksmith service! Mel offered to come out straight away, she was professional, knowledgable and did a great job. Mel was also very understanding about why I needed to change the locks. I highly recommend Dr Locks and will not hesitate to recommend to family and friends! More...
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Amanda Brooks
Very Efficient quick and helpful lady
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