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Cera

Farringdon, Greater London, Greater London

(129)
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‘21 Certificate of Excellence, 2021

About

*Cera serves all boroughs of London and nationwide for live-in Car*

Cera was founded with the aim of providing high-quality care for people of all ages in the comfort of their own homes. To achieve this ambition, we take a holistic approach to home care and form close partnerships with our clients, our staff, their families, and other specialist healthcare providers.

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Reviews (129)

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5/5

129 customer reviews

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8 August 2023

Nice working atmosphere, gaining lots of experience!

Reviewed on Facebook

26 July 2023

I am still waiting for answers regarding my guaranteed top-up hours and double-time payments. It's really quite frustrating to continue waiting for answers which were raised a long time ago (since MAY). Margaret Paton said that they would contact Payroll to resolve the issues still outstanding with my payslips and nothing has been sorted out so far. I was advised that my expenses would be paid and all the other issues would be resolved. Actually, I continue to have issues with my wages which is NOT acceptable! I do not know how many times I will have to complain about this. More...

Reviewed on Facebook

4 May 2023

Cera Care is a great company to work with as it gives equal opportunity to everyone irrespective of experience. The management team is very responsive.

Reviewed on Facebook

3 May 2023

Great place to work. Nice colleagues.

Reviewed on Facebook

9 March 2023

Love my role, so many new and exciting opportunities

Reviewed on Facebook

7 March 2023

I like working for Cera care. The changes they have made with the tech in social care are amazing.

Reviewed on Facebook

7 March 2023

Very supportive people to work with.

Reviewed on Facebook

7 March 2023

Cera is a very forward-looking company, very tech-enabled but still with a focus on making a difference to our customers' every day lives. Cera is always bringing us new innovations and developments More...

Reviewed on Facebook

7 March 2023

I enjoy working for cera,all staff are really supportive and we all work together as team to provide the best care possible

Reviewed on Facebook

7 March 2023

I have been working for cera for 10 years now I would never work for another company, all the staff are wonderful,

Reviewed on Facebook

7 March 2023

Great company to work for, a very supportive team! Make great use of modern technology making it easier than ever for families and service users to be even more involved with the care provided.

Reviewed on Facebook

7 March 2023

Great place to work. Flexibility and support is second to none. Clients and colleagues fantastic

Reviewed on Facebook

6 February 2023

Great place to work in the Kent branch, we have a new manager, who brings fresh ideas and plans going forward, to grow and support our branch. we have a great team, all singing from the same song sheet. onward and upward! More...

Reviewed on Facebook

2 February 2023

Started with Cera in Oct 2022, feel very supported in my role and learning every day.

Reviewed on Facebook

31 January 2023

Cera is a good company to work for. The office staff are very supportive. The carers are very professional and friendly! I’m very proud working for Cera!!

Reviewed on Facebook

30 January 2023

Been working with company nearly 15 years got great team I work with in Colchester.

Reviewed on Facebook

30 January 2023

Started work for Cera in October great company and office staff have been amazing 👏

Reviewed on Facebook

27 January 2023

Proud to be a part of an amazing team who all go above and beyond to help people to stay safe whilst remaining in their own homes. 15+ years service and I couldn’t be happier yes care is in crisis but I wouldn’t want to do anything else. Working for a company who care about the staff on the ground really matters. If you have never done care before I strongly recommend giving it a try it’s unbelievably heart warming and gives you total job satisfaction and a real sense of I made a difference today. 🥰but please don’t take my word for it try it yourself we give you all the support and training you require to make a difference to your life and theirs ❤️ More...

Reviewed on Facebook

4 January 2021

handful of carers are fantastic others should not be in that line of work at all. certain members of office staff are completely useless and don't relay crucial information to the carer's. Best thing i did was stop using this company they were an accident waiting to happen More...

Reviewed on Facebook

29 November 2020

cera home care health services

Reviewed on Facebook

21 November 2020

only had them 3 month bad time keeping was coming all times. sometimes I had to do the care myself for hubby. you call the office to complain they can be rude and quite abrupt with you. they are all for their own staff and don't care about there customers or their families absolutely disgusting. 100% would nit recommend them. More...

Reviewed on Facebook

25 September 2019

Cera is truly working on using technology to enable people, which is an amazing mission to work for. The office has an great culture, the teams make you feel welcomed and appreciated. I really valued how engaging and interesting the job was as working for Cera allows you to get involved with different departments so you can learn and grow. More...

Reviewed on Facebook

1 August 2019

For me is the best company I've ever worked for. First company, who supports clients and carers as well. Highly recommend.

Reviewed on Facebook

15 June 2019

Do not rely on this quiz for diagnosis!! It is misleading and quite frankly dangerous!

Reviewed on Facebook

28 April 2019

Cera provided two excellent carers for my mother, Hanna for overnight care and then Mehmuda for live-in, both very experienced, caring and professional. Mum initially resisted the idea of having carers but became very fond of them both. Good support from the office team. More...

Reviewed on TrustPilot

12 March 2019

We were so fortunate to get a 24/7 Carer for my Mum. The Carer was kind, caring and genuinely affectionate to Mum’s needs. In addition Cera enabled us to get a Carer that was a good cultural fit for Mum which enabled integration into family life right from the start. Thank you! More...

Reviewed on TrustPilot

4 February 2019

Cera care helped us in a very difficult situation, the contact we had we Romany from head office was always great and I felt she went the extra mile to help sort any issues that we did have.

Reviewed on TrustPilot

4 February 2019

Professional and recommended. Great service and very helpful

Reviewed on TrustPilot

4 February 2019

Excellent service. thoroughly professional. Will use again, if needed.

Reviewed on TrustPilot

28 January 2019

Excellent care and Service provided by Jessie who lived in with our aunt while we had a break. She truly made her feel like a friend and helped out whilst helping her retain her independence. Will definitely use this team again. More...

Reviewed on TrustPilot

22 September 2018

Dealing with them from start to finish was a pleasure. Very polite and helpful. The care I received after surgery was brilliant too. I would highly recommend.

Reviewed on TrustPilot

23 July 2018

The Golden Era sounds like
An incredible company to work
With. I hope that I will receive the opportunity

Reviewed on Facebook

23 July 2018

Excellent customer service. Thank you RevereCare Team for helping me to find professional help for my parents.

Reviewed on Facebook

23 July 2018

Social care needs to be rethought and redelivered. Cera does that! I'm so impressed by the mission, the product and the possibilities.

Reviewed on Facebook

23 July 2018

What an amazing company! Love what they are doing, innovation in care is so important today and can really help people!

Reviewed on Facebook

29 June 2018

Cera really helped me with finding care immediately when I needed it. The carers were reliable and I cannot thank them enough for helping me in an urgent situation.

Reviewed on TrustPilot

28 June 2018

Excellent service from the carer and also from the manager who came home over the weekend on such short notice. This was hugely appreciated given I had a surgery and needed urgent care.Thank you once again.

Reviewed on TrustPilot

20 June 2018

Carer was fantastic! 4 stars only because billing and loading of the care plan onto the online platform was not perfect. However, still happy to recommend the company. More...

Reviewed on TrustPilot

24 May 2018

My daughter had arranged with Cera to have a carer come to assist her father with showering, dressing whilst I was away in India. The carer is courteous and very efficient and shows respect to the client. We have continued to use the services of James from Cera and hope to continue for a long time. More...

Reviewed on TrustPilot

23 May 2018

Excellent. Administration and carer were top class. Really pleased and will definitely use again. Thank you.

Reviewed on TrustPilot

23 May 2018

Very happy with the service they provide for my father

Reviewed on TrustPilot

23 May 2018

Good Carers.Advice to carers from health professionals. My mother and carer were invited out to lunch to meet team members and had a lovely time .

Reviewed on TrustPilot

17 April 2018

Called them and got immediate response from someone who understood my needs.

Reviewed on TrustPilot

23 March 2018

Reviewed on Facebook

23 March 2018

What an amazing company! Love what they are doing, innovation in care is so important today and can really help people!

Reviewed on Facebook

22 March 2018

My mother has terminal cancer and was originally given 1-3 days then 4-5 but a week later is still going strong I am convinced that the carers and support being supplied by Cera is playing a major role in this

Reviewed on TrustPilot

20 March 2018

excellent quality carers! Of the 3 carers we’ve had, all have been extremely helpful and kind

Reviewed on TrustPilot

20 March 2018

fabulous company - always attentive to any changes, and available on evenings and weekends.

Reviewed on TrustPilot

19 March 2018

Great care providers, went thru a tough time but great to know I could rely on them. Thank you!

Reviewed on TrustPilot

19 March 2018

With Cera, we were able to get my father discharged from hospital and home quickly without having to worry. We really can't thank them enough!!

Reviewed on TrustPilot

Services

Companionship supports your emotional well-being. We aim to provide Professional Carers with whom you
can build trusting relationships based on mutual interests.

Household Help is here to assist with the demands of running a home.

Personal Assistance covers a variety of care services including teaching a skill, organising and participating in social activities, walking the dog, helping with transport, accompanying you on travel, or running errands.

Specialist Visits by medical professionals such as general practitioners, physiotherapists, and counsellors allow you to stay in the comfort of your own home when in need of
a specialist service.

Medication Prompting assists you in staying on track with your medication. Our Professional Carers and Nurses offer simple reminders of when to take medication and may also provide advice on eating healthily, assistance with exercise, and encouragement to drink water regularly.

Personal Care and Hygiene provides you with essential support for washing, dressing, going to the bathroom, and managing incontinence, as well as helping you with grooming tasks such as applying make-up and styling your hair.

Dementia Care provides the essential support to people living with dementia. We work closely with family members and friends to learn about your interests, in order to provide highly personalised care that best supports your needs.

Care for Older Adults supports you to stay in the place you love for longer. Our team of Professional Carers provide a range of services tailored to those needs.

Post-discharge Care helps you recover after you have been discharged from hospital.

Respite Care can temporarily take over from family members providing care, so that you can take a break and recharge your batteries.

Palliative Care supports you or your loved one in the last stage of life. Our Professional Carers and Nurses are respectful, digni ed, and of the best quality, offering a high level of emotional support. They are trained to address the demands required of pain management.

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