Farringdon, Greater London, Greater London
*Cera serves all boroughs of London and nationwide for live-in Car*
Cera was founded with the aim of providing high-quality care for people of all ages in the comfort of their own homes. To achieve this ambition, we take a holistic approach to home care and form close partnerships with our clients, our staff, their families, and other specialist healthcare providers.
Show more
129 customer reviews
Serena Brahmbhatt
Nice working atmosphere, gaining lots of experience!
Reviewed on Facebook
Iv Bush
I am still waiting for answers regarding my guaranteed top-up hours and double-time payments. It's really quite frustrating to continue waiting for answers which were raised a long time ago (since MAY). Margaret Paton said that they would contact Payroll to resolve the issues still outstanding with my payslips and nothing has been sorted out so far. I was advised that my expenses would be paid and all the other issues would be resolved. Actually, I continue to have issues with my wages which is NOT acceptable! I do not know how many times I will have to complain about this. More...
Reviewed on Facebook
Julie Otinu Akpa-Carew
Cera Care is a great company to work with as it gives equal opportunity to everyone irrespective of experience. The management team is very responsive.
Reviewed on Facebook
Akinwale Oluwatosyn
Great place to work. Nice colleagues.
Reviewed on Facebook
Amy Dormer
Love my role, so many new and exciting opportunities
Reviewed on Facebook
Gemma Izod
I like working for Cera care. The changes they have made with the tech in social care are amazing.
Reviewed on Facebook
Beth Vollbrecht
Very supportive people to work with.
Reviewed on Facebook
Sam Hill
Cera is a very forward-looking company, very tech-enabled but still with a focus on making a difference to our customers' every day lives. Cera is always bringing us new innovations and developments More...
Reviewed on Facebook
Charmaine Hendry
I enjoy working for cera,all staff are really supportive and we all work together as team to provide the best care possible
Reviewed on Facebook
Kay Secker
I have been working for cera for 10 years now I would never work for another company, all the staff are wonderful,
Reviewed on Facebook
Dan Fairs
Great company to work for, a very supportive team! Make great use of modern technology making it easier than ever for families and service users to be even more involved with the care provided.
Reviewed on Facebook
Kim Hatton-Pocklington
Great place to work. Flexibility and support is second to none. Clients and colleagues fantastic
Reviewed on Facebook
Minty Schulz
Great place to work in the Kent branch, we have a new manager, who brings fresh ideas and plans going forward, to grow and support our branch. we have a great team, all singing from the same song sheet. onward and upward! More...
Reviewed on Facebook
Kayla Roxy Rutherford
Started with Cera in Oct 2022, feel very supported in my role and learning every day.
Reviewed on Facebook
Sharon Ellis
Cera is a good company to work for. The office staff are very supportive. The carers are very professional and friendly! I’m very proud working for Cera!!
Reviewed on Facebook
Mary Prior
Been working with company nearly 15 years got great team I work with in Colchester.
Reviewed on Facebook
Tina Moss
Started work for Cera in October great company and office staff have been amazing 👏
Reviewed on Facebook
Lucy Louise Kruyer
Proud to be a part of an amazing team who all go above and beyond to help people to stay safe whilst remaining in their own homes. 15+ years service and I couldn’t be happier yes care is in crisis but I wouldn’t want to do anything else. Working for a company who care about the staff on the ground really matters. If you have never done care before I strongly recommend giving it a try it’s unbelievably heart warming and gives you total job satisfaction and a real sense of I made a difference today. 🥰but please don’t take my word for it try it yourself we give you all the support and training you require to make a difference to your life and theirs ❤️ More...
Reviewed on Facebook
Kylie Guttridge
handful of carers are fantastic others should not be in that line of work at all. certain members of office staff are completely useless and don't relay crucial information to the carer's. Best thing i did was stop using this company they were an accident waiting to happen More...
Reviewed on Facebook
James Smith
cera home care health services
Reviewed on Facebook
Andrea Bell
only had them 3 month bad time keeping was coming all times. sometimes I had to do the care myself for hubby. you call the office to complain they can be rude and quite abrupt with you. they are all for their own staff and don't care about there customers or their families absolutely disgusting. 100% would nit recommend them. More...
Reviewed on Facebook
Paulina Cecuła
Cera is truly working on using technology to enable people, which is an amazing mission to work for. The office has an great culture, the teams make you feel welcomed and appreciated. I really valued how engaging and interesting the job was as working for Cera allows you to get involved with different departments so you can learn and grow. More...
Reviewed on Facebook
Veronika Brunnerova
For me is the best company I've ever worked for. First company, who supports clients and carers as well. Highly recommend.
Reviewed on Facebook
Lynn Parry More
Do not rely on this quiz for diagnosis!! It is misleading and quite frankly dangerous!
Reviewed on Facebook
Olwen
Cera provided two excellent carers for my mother, Hanna for overnight care and then Mehmuda for live-in, both very experienced, caring and professional. Mum initially resisted the idea of having carers but became very fond of them both. Good support from the office team. More...
Reviewed on TrustPilot
KP
We were so fortunate to get a 24/7 Carer for my Mum. The Carer was kind, caring and genuinely affectionate to Mum’s needs. In addition Cera enabled us to get a Carer that was a good cultural fit for Mum which enabled integration into family life right from the start. Thank you! More...
Reviewed on TrustPilot
Lisa
Cera care helped us in a very difficult situation, the contact we had we Romany from head office was always great and I felt she went the extra mile to help sort any issues that we did have.
Reviewed on TrustPilot
adam forster
Professional and recommended. Great service and very helpful
Reviewed on TrustPilot
Sudip Roy
Excellent service. thoroughly professional. Will use again, if needed.
Reviewed on TrustPilot
Mr Costello
Excellent care and Service provided by Jessie who lived in with our aunt while we had a break. She truly made her feel like a friend and helped out whilst helping her retain her independence. Will definitely use this team again. More...
Reviewed on TrustPilot
John
Dealing with them from start to finish was a pleasure. Very polite and helpful. The care I received after surgery was brilliant too. I would highly recommend.
Reviewed on TrustPilot
Margaret Halpin
The Golden Era sounds like
An incredible company to work
With. I hope that I will receive the opportunity
Reviewed on Facebook
Philip Pasler
Excellent customer service. Thank you RevereCare Team for helping me to find professional help for my parents.
Reviewed on Facebook
Alexander de Carvalho
Social care needs to be rethought and redelivered. Cera does that! I'm so impressed by the mission, the product and the possibilities.
Reviewed on Facebook
Sue Johnson
What an amazing company! Love what they are doing, innovation in care is so important today and can really help people!
Reviewed on Facebook
sally ward
Cera really helped me with finding care immediately when I needed it. The carers were reliable and I cannot thank them enough for helping me in an urgent situation.
Reviewed on TrustPilot
RL
Excellent service from the carer and also from the manager who came home over the weekend on such short notice. This was hugely appreciated given I had a surgery and needed urgent care.Thank you once again.
Reviewed on TrustPilot
raymond love
Carer was fantastic! 4 stars only because billing and loading of the care plan onto the online platform was not perfect. However, still happy to recommend the company. More...
Reviewed on TrustPilot
Hamida Karim
My daughter had arranged with Cera to have a carer come to assist her father with showering, dressing whilst I was away in India. The carer is courteous and very efficient and shows respect to the client. We have continued to use the services of James from Cera and hope to continue for a long time. More...
Reviewed on TrustPilot
Customer
Excellent. Administration and carer were top class. Really pleased and will definitely use again. Thank you.
Reviewed on TrustPilot
Ayesha Mustafa
Very happy with the service they provide for my father
Reviewed on TrustPilot
Susan Carr
Good Carers.Advice to carers from health professionals. My mother and carer were invited out to lunch to meet team members and had a lovely time .
Reviewed on TrustPilot
Nick Soph
Called them and got immediate response from someone who understood my needs.
Reviewed on TrustPilot
Naiomi Blanco
Reviewed on Facebook
Sue Linda
What an amazing company! Love what they are doing, innovation in care is so important today and can really help people!
Reviewed on Facebook
Customer mark
My mother has terminal cancer and was originally given 1-3 days then 4-5 but a week later is still going strong I am convinced that the carers and support being supplied by Cera is playing a major role in this
Reviewed on TrustPilot
Kaitlin M
excellent quality carers! Of the 3 carers we’ve had, all have been extremely helpful and kind
Reviewed on TrustPilot
Kyle C
fabulous company - always attentive to any changes, and available on evenings and weekends.
Reviewed on TrustPilot
John
Great care providers, went thru a tough time but great to know I could rely on them. Thank you!
Reviewed on TrustPilot
Mitch V
With Cera, we were able to get my father discharged from hospital and home quickly without having to worry. We really can't thank them enough!!
Reviewed on TrustPilot
Companionship
Companionship supports your emotional well-being. We aim to provide Professional Carers with whom you
can build trusting relationships based on mutual interests.
Household Help
Household Help is here to assist with the demands of running a home.
Personal Assistance
Personal Assistance covers a variety of care services including teaching a skill, organising and participating in social activities, walking the dog, helping with transport, accompanying you on travel, or running errands.
Specialist Visits
Specialist Visits by medical professionals such as general practitioners, physiotherapists, and counsellors allow you to stay in the comfort of your own home when in need of
a specialist service.
Medication Prompting
Medication Prompting assists you in staying on track with your medication. Our Professional Carers and Nurses offer simple reminders of when to take medication and may also provide advice on eating healthily, assistance with exercise, and encouragement to drink water regularly.
Personal Care and Hygiene
Personal Care and Hygiene provides you with essential support for washing, dressing, going to the bathroom, and managing incontinence, as well as helping you with grooming tasks such as applying make-up and styling your hair.
Dementia Care
Dementia Care provides the essential support to people living with dementia. We work closely with family members and friends to learn about your interests, in order to provide highly personalised care that best supports your needs.
Care for Older Adults
Care for Older Adults supports you to stay in the place you love for longer. Our team of Professional Carers provide a range of services tailored to those needs.
Post-discharge Care
Post-discharge Care helps you recover after you have been discharged from hospital.
Respite Care
Respite Care can temporarily take over from family members providing care, so that you can take a break and recharge your batteries.
Palliative Care
Palliative Care supports you or your loved one in the last stage of life. Our Professional Carers and Nurses are respectful, digni ed, and of the best quality, offering a high level of emotional support. They are trained to address the demands required of pain management.