Penicuik, Midlothian
5 customer reviews
Duncan
I’ve no problem with the quality of the work they do. My issue is with their fee system which is not good and a the worst a blatant rip off. Our story. We had our boiler serviced which went well £75.00, not cheap, but fine, were in Edinburgh and it is a professional service. We needed a TRV fitted on a return visit. The engineer estimated £15 - £20 which changed over the weekend to £35.00. Then on asking what the fitting of the valve and the service to our gas fire would cost I was told £75.00 for the valve and £75.00 for the service of the fire because we charge an hourly flat rate for each job. I then asked how long to fit the valve and the business owner says about 20mins. And how long to service the fire? About 30 mins. That makes a total of 50 mins on site. To my mind thats £75 based on there hourly flat rate. However the business owner then says no we charge £75 for each job because of extra paperwork. Really! I am raging. More...
SarahM-1414
Paul was friendly, flexible and professional and did an excellent job of fitting my new boiler.
Reviewed on Yell
Fern Oxtoby
Paul carried out a service on our boiler and fitted us with a hive box/hub at the same time. Extremely friendly and reliable service. Will use again in the future.
Reviewed on Facebook
ErikaG-12
Very reliable and importantly thrust worthy engineer! Paul has fixed my boiler due of water leakage outside the house pipe. He’s very knowledgable and he finished the work properly without any mess. I highly recommend Boilertech for very professional work!! Thanks again Paul! More...
Reviewed on Yell
LaurenQ-2
Paul was excellent. Clear and transparent explaining what he was doing taking time to explain the detail of his assessment of our fires and boiler. Friendly guy too and keen to answer when i was bothering him with questions. Will definitely use him again. More...
Reviewed on Yell