Binley Wood, Warwickshire
124 customer reviews
Jacqueline
Called booked MOT, car collected @12:15, advised them that I had a red light on the dashboard which will need looking at. 15:15 I call for an update only to get reception who say your car is on the ramp I will get a technician to call you back . Get a call back to be told the vehicle has failed the MOT but that they still do not know what the red light is. I get a breakdown of what needs doing to the vehicle, nearly £400. Advised that I will get another call in about 30 mins. Further call from them to advise it is something to do with the DPF but that they will need to put up on the ramp to investigate further. And here's the good bit "maybe tomorrow maybe sometime Monday before they get a chance to look, and once we do find out what is wrong could be a few days before we get the part and then await for us to get a spare ramp". They then proceed to explain its not their fault as they do not have enough ramps as they are having major work done at the service center and that there's 3 ramps out of action because of this. I call back and ask to speak to someone in charge but the owner does not take calls along with nobody in charge. Request my vehicle returned as their whole system of works is appalling. And the best thing about this apart from wasting my time I get to pay them for it. One of the worst garage experiences I have ever had. More...
Ash Dames-Hall
Very responsive and would highly recommended, lovely receptionist and great merchants
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Phil Dodd
Just had some tyres replaced on my mums car, friendly staff and a quick turn around.I was happy to find the wheel nuts were correctly torqued up and tyre pressures correctly set, some places miss this kind of detail which is important! Happy to give a 5 star rating and would reccomend! More...
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Jeanette Schostak
Amazing absolutely spot on!!! i was let down & messed around by another company so was late getting my MOT & Service. i phoned Bingley Woods Service centre and my car was collected within the hour. lovely friendly set up - all kosher upfront transparent. i will Definitely use again next year!! Service with a smile what more could you ask? More...
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Hanusia Schostak
I had a great experience with Binley Woods service centre. They collected my car as promised, MOT’d & serviced it and bought it back. Doesn’t get any better than that!!!! More...
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Carol Brown
Very polite and service would recommend
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Sijeavo
Excellent customer service - booked my car in same day kept informed and very pleased with the service & cost.
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Danielle Wheatley
Had a dreaded DPF problem was sorted very quickly and cost a fraction of a new DPF
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Shaun Phillips
Excellent service very happy will definitely use again
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James Trotman
Excellent service today - new pads front and rear and new front disca for less than I thought it would cost. Friendly staff happy to answer all my questions. Would recommend
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Mark Corbett
Great communication, they picked up car on time, work was done in the day and returned in the evening, will definetely use again
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David Gardner
prompt & friendly service. recommended
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Carrie
Normally when I get my car MOTed I spend the day waiting for a call, wondering if it's passed, getting to about 3pm and then having to call and ask. ....but not at Binley Woods! I was called within a couple of hours, ok so they did fail my car but I guess I can't blame them for that :-P They did the repair quickly and I was able to pick the car up by lunchtime! I'd normally still be waiting for an update at that point in the day. Also, they called me the day before and offered to come and collect the car, very good. More...
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Virginia McGlinchey
Once again Binley Woods Service Centre has given me excellent service, picked my car up, towed it to the garage, diagnosed the problem (which was a minor issue) and dropped my car back home - all within a couple hours! Cannot fault them!
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Ryan Beazley
Smooth quick service. Very accommodating with times, helpful and friendly.
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Tolu Olu
Fast, friendly & knowledgable.Great that collection & drop off us free. Highly recommend.
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Esther Owusu
My break lights were not working. I called them and received a beautiful service.
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James Kaylow
Great service and communication throughout, adequately prices too, will keep going back
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David Jenkins
Excellent service and courtesy. Would definitely recommend.
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Gary Ball
Super friendly & helpful. Very easy booking a service & MOT online, car collected & dropped back, which is a very useful option. Excellent communication, kept me informed at every stage. Would definitely recommend. More...
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Gaynor O'Donnell
Excellent and friendly service, would definitely recommend
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sam dale
Managed to get me in on a Saturday at short notice. Fantastic price and didn't try and trick me with any add ons. Ended up taking two add ons which with the full service was much less than any other quote. 1st time customer but will definately be returning. More...
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Andrew Payne
I've been coming to this service station for a few years now and I will keep coming back excellent service, the staff are very friendly and very good prices, the receptionist is lovely
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Ben D
Warm and friendly welcome with polite and knowledgeable staff. Can’t recommend highly enough, I’ll definitely be back in future.
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Kieron Conniff
Great experience, honest friendly staff and a rapid service.
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Lara *
Always great and friendly service to get anything small or big sorted. Good to have a trustworthy service!
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Katie Stoehr
Great service, fitted in with short notice. Will be back next year and would recommend. Easy peasy!
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Jonathan Plummer
Great service, very quick and reasonably priced.
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Paul Simpson
Thanks for a great service staff very helpful and pleasant on arrival, As a RAC approved garage the job done to a high standard would recommend this garage as am up here working if I have any problems in the future will definitely use them thanks for the job well done
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Ricky Baldwin
Great service and car repairs, all the staff are very knowledgeable and always very friendly
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Abbey Lapworth
Great garage, always manage to fit me in last minute and really friendly service!
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ann sheasby
Had MOT done ..Very good service
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Gerald Mack
Been taking my motorbikes there for a couple of year now. MOT carried out by Brian, a very knowledgeable and friendly chap. Always had excellent service from this garage More...
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Charlie Wilson
Was a great service will defo be using them again
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Caroline Jones
Fab lady on reception, had a great service would recommend this local garage
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Colin Taylor
I had the brakes on my Toyota overhauled. Great value and lovely people. All as per quote and perfectly on time. Highly recommended.
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Ha C
Good fast service
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paulette hamilton
Three new tyres in minutes. Friendly team. Il use them again
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Sridhar Eswaran
Given the vehicle for servicing in the morning and got it back it by evening. Great customer service and excellent vehicle service offered by Mr. Ryan and his team!!! Strongly recommend!! More...
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Julian Crosby
Efficient and great detail in the MOT and will be back again if there are any issues with my car
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Vijay Donavalli
Nice place and friendly staff. Recommended.
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Jay Sim
Great service will use them again when ever I’m in the area broke down and they had me up and running. Chan on the service desk was very polite and helpful thank you
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Joan Wheeler
Very friendly staff. Fast service. Will come again .
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Joe Thompson
Really friendly and helpful staff who explained exactly what work needed to be done to my car. The work was completed early and to a great standard, overall an excellent service.
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Sue Roberts
Great service!
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Max Wilson
Very helpful, kept me updated all the way, staff very helpful.
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james chapman
Excellent
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Andrew Timms
Very professional, and accommodating with car pick up and drop off
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Richard Browning
First time at this garage and I really like the service especially the show you a video of what's wrong or just to keep you informed would recommend these highly
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Dan White
My car was in for a injector seal which was replaced very quickly, would highly recommend this garage.
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