I had cancelled my room for Wednesday night as I was expecting to be able to leave Bracknell at 5.30 and head home. As it turn out the meeting I was in went on until 8. I went back to the hotel and they were able to help me at the corporate rate still! Despite being very busy. Only negative, avoid room 422. It's next to the boiler so very hot and very noisy!! More...
We just had a nights stay through Secret Escapes. We had an Executive room which was lovely, very clean. Evening meal was a set 3 course meal with 3 choices on each course, food was delicious. Very good breakfast with plenty of choices. Would recommend and definitely stay again. More...
Stayed here for the first time and had a wonderful experience, staff we're lovely, breakfast was great and will 100% be going back!
Stayed for 2 nights b&b. Table service Saturday morning and buffet breakfast on the Sunday, food piping hot and no complaints. Rooms clean and staff very helpful. Only thing is the mattress could of done with replacing, bit of a roll into the middle, would stay again if in the area More...
Couldn't fault the hotel or service we received. Executive room with full English breakfast and 2 X £25 vouchers for evening meal taken in restaurant, bar or next door pub. We decided to eat in the restaurant and the meals were superb. Breakfast was very good too. Really pleased with stay and price we paid, £114 with Secret Escapes. More...
Very Good, the shuttle Services to the train Station was excelentes with the driver Toro!
Bedroom good size. Bed too hard. Pillows too hard. Food ok although not quick enough to replenish cooked breakfast option when items ran out. Staff very pleasant. Lovely surrounding fairly quiet location. Pub should offer more specials to vary the main menu when you are staying for a week. Inclusive menu for corporate clients is a bit mean as other hotels offer a drink as part of your meal rate- worse when there was an advertised meal deal for less than my company paid and it included a drink More...
Thank you all the staff at this lovely hotel, we held our daughter and son in laws wedding reception here and they truly went out of their way to make it a very memorable occasion. Thank you to the chef's the food was superb hot and delicious, staff where so kind and worked really hard especially the bar staff, our room was lovely clean and comfortable, I would highly recommend this hotel if anyone is planning a wedding or any other occasion. Thank you once again. More...
Stayed one Saturday night. Breakfast area somewhat busy as the normal dining room was not available but overall experience very good and quiet hotel. Checkout time by 11am so no rush in the morning. More...
A beautifully decorated hotel with excellent facilities, extremely hospitable staff and at a good value for money.
We stayed at the best western plus moat house hotel. The whole experience was seamless. a very nice hotel, we will definitely stay here again in the near future when we visit family in the local area. Breakfast was lovely with lots of choice. The hotel is immaculately clean and staff very attentive. More...
Very smart. I had a problem with water leaking through the light in my bathroom and the manager was called. 3 mins later I was in a bigger room no fuss or messing good food in the bar too
Stayed many times here and the staff and accommodation are always of a high standard. Breakfast has very good choices as ever with BW
Rooms are very nice, clean and what you would expect from a good hotel. The rest of the hotel is what makes it special - fabulous staff, at reception and in the restaurant who are friendly and happy to help with whatever needs you have, nice pool and small but well-stocked gym and an independent beautician service on site that is open til late in the evening.
Nice hotel. Great breakfast but too expensive, but our deal gave us a free breakfast! Clean room but small bed and the TV would not work. Old second phone in room should be removed.
Dinner was unavailable due to a private function but we had a good discount for our stay. Shower in the room good but the bath only ran lukewarm. Overall good but room for improvement. Will probably stay again if the price is right. More...
We stay at the Moat House every Christmas whilst visiting family and always have excellent service and an enjoyable time. We have two small dogs and they are made very welcome. The Poachers pub adjoining the hotel is also very pleasant stocking a number of ales. More...
We had an overnight stay to coincide with my son's wedding on the premises. The overall experience was very good.
My only real criticism was some of the bar prices - I found £1.85 for a 2/3 full small glass of Coca Cola to be extremely excessive More...
Great place to stay, I would have given a five but as a hotel it was not right that you could not have a evening meal because there was a party on. Coming from Devon we had no idea where to eat so we went without. More...
Nice clean and really friendly staff. Breakfast was top notch .
Hotel is nice and the rooms are clean. Not the hotel's fault but whoever was sleeping in the room next to me found it acceptable to play a video on repeat for over and hour at 2am. So not the best nights sleep. The hotel is build on stilts as it sits on marsh land which is cool and has had famous guests such as guns n roses, or so my taxi driver said More...
Very nice hotel for what we paid. Lacking atmosphere in dining room and breakfast wasn't worth the money. Rooms comfortable but hotel could do with a refresh x
Plenty of parking. The meeting room was comfortable. Had a coffee machine available, and confectionary.
It's a nice Bar in a nice spot. Not you expensive good pub food too.
The food was good and the pub area was cosy. The staff were very friendly and helpful :)
Started for work so not sure if the pricing. The hotel bar is a little expensive but there is a pub attached which is a little cheaper. Very satisfied with the overall experience. More...
Good location, average room quality with a great breakfast service. Only downside was a couple arguing with the front desk when we returned at midnight. But still a got experience.
The hotel is well positioned with good food on site and number of alternatives in the area. The rooms are clean and well presented although starting to show there age. Staff are pleasant and helpful
The hotel is in a great location and easily accessible. We stayed 2 nights as a family of 3 with a 3 year old in a family room. This comprised a double and single bed, ensuite, seating area and desj/dressing table. The room was very spacious and both beds were comfortable, the single was a proper bed not a sofa bed which was great. The rooms were really quiet and it was like being the only people in the hotel. The shower looked like it needed modernising but it was very very powerful and hot when on which was great. The rooms have a bath which is ideal for children. We had the breakfast included and it was delicious and constantly restocked and monitored. All the staff were friendly and great with my daughter. I would definitely stay again and would recommend it to anyone looking to stay in the area. More...
25th Anniversary Party held in Poachers. Fantastic, informal night. Friendly, helpful staff. Excellent food. Thank you!!
Nice quiet location with an added bonus of a pub at the rear of the hotel that let's you charge food and drinks to your room...very nice touch.
Helpful and welcoming staff, good facilities (attending a day meeting here) Clean and comfortable. Lunch tasty- cheesecake excellent!
Absolutely wonderful service and everywhere was clean and tidy. Super comfy beds, nice quiet room. The staff were flat out at breakfast but still managed to smile and go out of their way to be helpful. Some veggie sausages would be a good addition to the menu. More...
Lovely room on 4th floor for me and my family. Pull out sofa bed for kids. Bathroom nice bur extractor not working meaning bathroom was foggy for sometime after. Not enough towels for 4 people. Breakfast very good. Wide range of cooked and continental breakfast. Unfortunately the coffee machine was our of order and orange juice ran out. Staff didn't pick up on it and had to be asked by other guests. Would revisit as got room for a really good rate. More...