Best Western Chilworth Manor

Had a lovely weekend. A Peaceful location. A good choice at breakfast; flexible evening menu, but could do with a little more choice. Staff friendly and efficient. Rooms nice (I would have liked brighter lighting). We Needed a new light bulb it was replaced inside half an hour. Would definitely come again More...

Reviewed on Facebook

Glad I booked his hotel before reading negative reviews so I wasn’t put off. ||Beautifully decorated for Christmas and all staff in the Christmas spirit. Rooms clean and comfortable. Thoroughly enjoyed use of spa which was only a couple of minutes walk away. Ate dinner and breakfast at the hotel which we enjoyed.||Favourite moment: enjoying a glass of red wine but the open fire in the communal lounge. More...

Reviewed on Google Maps

Had a two night break here via Travelzoo. All excellent. Clean, friendly and good food. Beautiful gardens even on a wet day! Sat nav did not take us directly there so ended up in a country lane - but once we found it, it was very spectacular! More...

Reviewed on Google Maps

David is a perfect example of what customer service should be

Reviewed on Google Maps

Peaceful walks. Nice swimming pool and spa.Busy on Saturday Eve and Sunday breakfast but staff worked well. Could do with more waiting staff on Sunday supper.Thanks

Reviewed on Google Maps

Very british. Ein Hotel mit Flair.

Reviewed on Google Maps

Amazing Christmas Party last night, loved the decorations in the room, food hit the spot and DJ was great. Really got our a Christmas started. Will definitely be back next year.

Reviewed on Google Maps

Everything about our stay was first class. From check-in where the staff were super friendly, our room was spotlessly clean, great size, the bed was firm etc. Beautiful hotel with wonderful service. ||||Breakfast was lovely. ||||Defiantly a place we will eat and stay again More...

Reviewed on Google Maps

Five stars for an excellent 2 night stay. The breakfast and evening meal was first class and the staff very attentive.We enjoyed a lovely spacious room and plan to go back again in the Summer.

Reviewed on Google Maps

I am a Senior Lecturer and run a monthly two-day training course at Chilworth Manor Hotel. Special recognition to the Events Team; Hannah Ramplee and Jo Bennett for their professionalism, attentiveness and for always making sure everything I require, and more, is catered for. To Will, Matt, Dan and Dylan for their attention to detail to make everything perfect in the training rooms; I literally walk in to everything exactly as asked for in set up. The Event’s team are there at hand to help throughout.|Nuri, the catering manager, and his catering team provide a superb service to me and my students. Special recognition to Nuri, George, Marie, Christina and the great team of bar and restaurant staff that even in their busiest times during weddings, events, parties etc, will be courteous, helpful and professional and always happy to go the extra mile.|Guest accommodation is extremely comfortable and clean with an excellent housekeeping service.|I have a need to use room service regularly and enjoy a quick and efficient service delivered by extremely friendly and courteous staff – special thanks to Holly and Michael during my last visits. |And last but very much not least is Reception. Special thanks to Reception – Viv, Dave, Adam, Bob, Sheila who are the smiling and greeting faces you see the moment you arrive at this beautiful hotel. They are always willing to help with most everything, even down to helping pack up my car, and always with a smile and time to talk. ||| More...

Reviewed on Google Maps

We stayed here for a spa package which included one night at the hotel. The main building is beautiful so is the garden area around it. Our room was clean and tidy but very average, nothing special. The view from our room was not pleasant, we were staring at the bins. Unfortunately the Friday night we stayed there, there was also a wedding reception which sort of ruined our relaxing spa stay. We were hoping to have an early night but unfortunately due to the noise this wasn't easy. Luckily we had some ear plugs with us! Our room was on the same level with the wedding reception and even though there were heavy fire doors that kept the noise to an acceptable level but unfortunately the wedding guests kept opening these doors and walking down our corridor part our room to get to a fire exit to smoke cigarettes. Some of them also used our corridor as a socialising place I guess to have a "quiet chat". Well it was nice to learn all these things about their lives lol. If it hadn't been this house factor I would have rated this hotel as 5 stars but unfortunately it lost a star because of this. ||But I have to make a special mention about the restaurant. The food over there was absolutely gorgeous! We had the set meal included in our package deal which was 3 course meal and it was amazing, the presentation of the meal, the taste, the amount was all perfect. The waiting times for each course of the meal also was just right and the restaurant service was excellent. Our waitor (who I found out later was restaurant duty manager George P.) was such a polite nice young man. He really went an extra mile to look after us :). I have a mild but allergy and he made sure there was no nuts in anything that went on my plate and he was very thorough to inform me if any of my meal was prepared in the vicinity of nuts. Luckily my allergy is not that severe but I found him very professional regarding this. ||||Also lastly if like to mention another polite young man who was at the reception on 22/11 and 23/11 who was also very polite and helpful. The staff made us feel very welcome there :) More...

Reviewed on Google Maps

Six of us met here to surprise and celebrate a family birthday. From the minute we arrived we were treated exceptionally well- we explained it was a surprise at reception and the really lovely lady said she would keep up the pretence. She and Dave -a delightful young manager-explained about there being several Xmas events on over the weekend and notices were put up at reception to warn us about the noise and possible inconvenience. Considering the number of parties, gatherings etc the hotel coped incredibly well and we were not inconvenienced at all. We were on a dinner, B&B offer and the waiter explained clearly what the offer included and what our allowance against the a la carte menu was. Not all hotels bother to do this and you are left in the slightly embarrassing situation of not knowing what you can order. We must have met 6/7 waiters and waitresses and all were charming even in a very busy breakfast on Sunday when. a second dining room was opened to cope with the numbers. Food was excellent and served very hot. Our rooms were in what I imagine is a recently refurbished area-all new carpets and beautiful bathrooms.All spotlessly clean. I asked at reception about walks in the grounds and was given a map and information sheet to follow. The whole experience gave the feeling of an efficiently run hotel with a team working well together in what could be stressful situations. We will be back-our offer was booked through Telegraph travel and was extremely good value for money. Many thanks to all staff More...

Reviewed on Google Maps

Good old fashioned hotel. Very comfortable

Reviewed on Google Maps

We were 3 couples who booked a Saturday night dinner/bed & breakfast package. We were a bit worried with the recent reviews, but we all had a great stay. ||||Our rooms were good, clean and well decorated - tv, hairdryer, iron, kettle, USB power points, comfortable bed, alarm clock, good shower. We had room 223, which was a little bit bigger than the other two rooms and had two windows. It was at the end of a corridor, so was quiet too.||||Dinner was excellent. No wait to be seated at 7.15pm. Food and drinks orders were taken quickly and arrived soon after. The waiting staff were attentive and helpful. The package allowed us a main meal and either a starter or a dessert. You could add a third course if you paid for it. We had a mixture of soup, salmon and bread/olive starters. For mains we had a selection of chicken, fish (hake) and chicken satay curry. And for desserts, two chose the brownie and fruit sundae. The food was delivered quickly, was hot and tasted great. ||||Sunday breakfast at 9.15am involved a short wait of about 10 minutes to be seated, but was worth the wait. Very good. ||||We checked out quickly, with no queue. The whole experience was very good overall and was excellent value for money. We didn't use the pool as time was limited and it was a pity that rain restricted our use of the grounds, which look very nice. More...

Reviewed on Google Maps

What a fabulous hotel. Rooms large and spotlessly clean. Bed comfortable. Ample tea and coffee with extras available at reception. Food both evening meal and breakfast were good served timely and hot. But what really stands out are the staff. Friendly and helpful...all work exceptionally hard. Very impressed with everything. Public rooms all good and whole hotel lovely and warm. Grounds beautiful. Totally recommend. I work in a four star hotel myself so am quite objective! More...

Reviewed on Google Maps

My husband and I stayed overnight on 14th November as a nice start to our cruise . We stayed for the dinner, bed and breakfast in an executive room. We have stayed a few times before and it really is a relaxing start to our holiday . The hotel itself had beautiful grounds and especially in the Autumn the colour changes of the leaves on all the different trwws are just stunning. Reception staff very welcoming with friendly smiles . Check in was quick and efficency . We were asked what time we would like dinner that evening . The bar is very nice and relaxed with a cosy feel about it. Lovely when the fire is on. Bar staff were efficency and drinks were served in a timely manner. Yes there was a few people waiting but not for long at all. Dinner that evening was the same as always tasty , served hot and beautifully presented . The chocolate orange brownie is my all time favourite pudding . Drinks were offered within 10 minutes of being seated . The restaurant appeared well organised . |The room was clean , nicely decorated with very comfortable beds . We both slept well . Breakfast was buffet style but you could order other items on the menu such as kippers , salmon with scrambled egg etc. We had the full English Breakfast which was delicious with quality sausages and bacon. No issues with staff . I did witness a guest being extremely rude to the waitress though which was really awful . However the waitress dealt with it perfectly in a polite and helpful way despite how rude the guest had been . All staff seemed friendly and helpful .|We also used the spa and had an hours massage each which really was great . I do recommend a visit to the spa for a massage . |I look forward to our next visit in February. More...

Reviewed on Google Maps

Had a really lovely spa day here. The venue was quiet with a lovely pool and spa and good facilities; it's tucked out the way which made it easy to switch off! Towel and a huge fluffy robe were provided; worth remembering slippers or pool shoes though. Lunch was a bento box which was nice enough but nothing special. The treatments (facial and massage) were excellent, however I would have appreciated it if the therapist had spent a couple of minutes speaking with me first... I climbed on the couch and the treatment started with barely a word. Overall a wonderful treat and excellent value for money, I'll certainly be back in the future. More...

Reviewed on Google Maps

Staff are amazing and very helpful. Def recommend

Reviewed on Facebook

great atmosphere in stunning grounds staff very polite

Reviewed on Facebook

A nice regency style hotel with comfortable rooms and a small spa. The food in the restaurant was good with relaxed service.

Reviewed on Google Maps

Great value

Reviewed on Google Maps

Amazing looking lobby bar area, looks especially stunning when done out for Christmas, log fire in winter, service sometimes slow, drinks reasonably priced for hotel bar. Food pricey and not always up to standard. Rooms are lovely. Great patio area for summer drinks. Also have use of the pool etc. Nice location for a chill out or for getting aboard cruise ship. More...

Reviewed on Google Maps

Nice place for an overnight stay. Room fairly basic but clean. Changing rooms for the pool and gym are awful and tiny for the amount of people!

Reviewed on Google Maps

This hotel is just lovely, food, staff , room, and general areas are spotless, so relaxing by their open fire in the ballroom , comfortable chairs, great bar service for drinks and snacks , quiet at night , beds cosy and warm , a wonderful view from our window, gardens are well kept and car park is close to the front door, recommended 100%

Reviewed on Google Maps

Amazing and peaceful

Reviewed on Google Maps

Lovely stay before our cruise fifteen minutes to the cruise terminal breakfast was good plenty of choice there evening meal was superb

Reviewed on Google Maps

I'm a regular here and the staff are great. Some of the rooms do need modernisation.

Reviewed on Google Maps

Great location between Southampton and the New Forest. Easy access to motorway. Beautiful hotel and grounds. Have stayed here many times and always found the service a little hit and miss but complaints are always swiftly rectified. Quality of food very good.

Reviewed on Google Maps

Great staying at Chilworth Manor for us.||Although the weather was not great we didn’t need nothing else.||Perfect location situated in a amazing park, clean and comfortable rooms, great hall were to have a drink and spend the evening in front of the fireplace and Spa , all included in the price . ||I was very please to see that they have vegan choices for breakfast and dinner, and not far from Southampton and Winchester, ||I’ll be back! More...

Reviewed on Google Maps

We enjoyed our 3 night stay to celebrate our 11th anniversary.It was our 1st time over here.We were very satisfied with the range and quality of food. Breakfast was also various and fulfilling.It is a romantic place in every season of the year!They have lovely gardens and leisure facilities.The location is ideal, very close to Southampton and Portsmouth.The value of our stay was reasonable and worth it.We struggled with the service of the staff members in a restaurant and a lounge.We expected more to be delivered from such a vintage hotel.The whole situation was sorted out by a duty manager Dave who is very helpful, kind and humourous.A huge thank you to him!Hope to visit you someday again. More...

Reviewed on Google Maps

I took my best friend to this hotel for a mini getaway prior to her wedding. I booked a fizz, dinner, bed and breakfast package online, and asked for a few things in the requirements box. Sheila from the front desk called me and helped me with all the additional things I requested. On check in Bob and Dave couldn't have been more helpful if they tried! ||||The hotel is beautiful outside and in, the rings are spacious and tastefully decorated. ||||We stayed in room 5 which was a twin room, the beds were incredibly comfortable! ||||Dinner and breakfast were both delicious and again the staff were very helpful and welcoming. (Our thanks to Zoe for looking after us)||||It was a lovely experience staying here and very reasonable with the package deal. My friend was so impressed she's gone back with her new husband for a mini moon! More...

Reviewed on Google Maps

Stayed for 2 nights on a voucher deal.Excellent hotel situated in lovely grounds.Used the swimming pool and the sauna and steam room which were very good. |Evening meal was very good with great quality and good service.|Breakfast was excellent all of the food was piping hot and tasty.|All the serving personell were a credit to the hotel.|My only complaint was regarding the quality and poor choice of beer/lager behind the bar.|Would recommend this hotel to anyone visiting the area. More...

Reviewed on Google Maps

Comfortable room. Pool and sauna good. Lovely setting

Reviewed on Google Maps

Lovely hotel stay with the added benefit of a gym. The food was also very good. This was my first stay with this chain and would definitely stay here again.

Reviewed on Google Maps

A beautiful period house set in lovely grounds, good breakfast and comfy accommodation.if i had to be picky, the breakfast room was very warm and very busy. Parking was also very busy and although extra parking was available, it was quite a walk from reception for my elderly mother and as it is a one way system, then once you realise you cant park in the front car park, then you have no choice but to use the car parks further away. More...

Reviewed on Google Maps

My first impressions of the hotel were very good. Dave on reception was very welcoming and offered his assistance throughout my stay. His customer service was exemplary. Breakfast was the best I have eaten anywhere. I used the pool and facilities whilst my partner attended a business meeting and I shall look forward to visiting the hotel and spa again. More...

Reviewed on Google Maps

Had a wonderfully relaxing stay in a lovely hotel. From the moment we arrived, it was fantastic. The staff on reception were welcoming & very helpful. This was carried on throughout the hotel. The food was superb, both breakfast & dinner. Topped it off with a visit to the spa for a treatment. Definitely want to return. More...

Reviewed on Google Maps

I have just returned from a lovely 3 night break at Chilworth Manor and can certainly recommend it! The staff are proactive and friendly - some going the extra mile to please! The restaurant needs someone to 'manage', but this could be easily sorted! The food was very tasty, although portion sizes a little over-whelming! The room was of good size and had all that was needed - maybe a notice about recycling towels, but that is only a suggestion for those that would wish to support the environmental knock on! All in all, a lovely stay - I will definitely return & can highly recommend to others as there are so many things, close by and easily accessed whether shopping or walking, sight seeing etc. More...

Reviewed on Google Maps

Stayed for 2 nights on a bed and 1 dinner offer.||Very friendly quick check in, lovely manor house with newer addition where our room was located. Unfortunately it rained the whole weekend so we could not explore the grounds.||Room was spacious and of a standard design and furniture. Bed was very comfortable. Nice powerful shower. ||Dinner was very good, delicious, plentiful alongside great service. Breakfast was good but got very busy.||We used the leisure facilities which were very good and relaxing, only downfall being the jacuzzi out of action.||Easy access to Southampton and M27. The is also a nice pub Chilworth Arms 5 mins walk away|||||| More...

Reviewed on Google Maps

Stayed for 2 nights and this is a 1st class hotel and excellent customer service, a gorgeous setting and gorgeous welcoming building that was spotlessly clean. ||||My only niggle was that the vegetarian options on the menu were very limited and that the pool and spa were a short walk away from the hotel, but as I said its only a niggle.||||Apart from that it's pretty perfect and I would definitely return More...

Reviewed on Google Maps

Das Chilworth Manor liegt am Rande von Southampton und ist umgeben von einem Park. Es erinnert an ein altes englisches Schloss. Die Zimmer sind klein, aber sauber und die Bäder renoviert (neu gefliest). Es gibt eine große Lobby mit Theke und Kamin. Das brennende Feuer verleiht dem Ganzen Gemütlichkeit. Das Personal ist freundlich. |Wir hatten das Glück und bekamen Room Nr. 1 (Suite auf 2 Etagen) mit tollem Blick in den Park. |Eine Empfehlung sind die pochierten Eier beim Frühstück. Ansonsten leider Einiges In Plastik Verpacktes was nicht zu dem Ambiente des Frühstücksraumes (Altes Kaffeehaus) passt. Auch wenn einige Dinge schon alt sind, versprüht das Hotel einen besonderen Charme. |Wir kommen gerne wieder! More...

Reviewed on Google Maps

Just returned from a few days staying at Chilworth Manor, and I disagree with some of the comments regarding the staff and dining experience. |From when we arrived to when we checked out, we found the staff to be attentive, friendly and very helpful. The restaurant was busy, but there was always enough staff to cover the tables without any problem, and nothing seemed too much trouble for them. The food was good, freshly cooked and very generous portions.|The only issue I had was, a major part of the reason for booking this hotel was because it has spa facilities, however they only had 2 available appointments for a massage during our 3 day stay, and although I booked an appointment and arrived 10 minutes early, my husband was going to use the pool while I was in the treatment room, however there was a water aerobics class, so the pool was out of use for general swimming. After waiting in the reception area for approx 10 minutes I was then told the therapist had just emailed to say she was not going to be in work that day. This was very disappointing to say the least especially considering the very limited available appointments that were offered, I think it would be a good idea if there was a sign to say when the pool cannot be used due to exercise classes etc, and also if there could be more appointment times available as although the selection of treatments is very good, it is impossible to book in for any of them!||| More...

Reviewed on Google Maps

The room was good value given the setting and baronial lounge. Restaurant food was quite good if on the expensive side. Bar service slow.

Reviewed on Google Maps

Absolutely an amazing place staff, food, service was amazing.. Rooms very nice as well as the ground. Would definitely recommend Chilworth Manor and we will definitely be back.. Its just an amazing place..

Reviewed on Google Maps

A fantastic weekend stay at this impressive hotel. On arrival the staff were friendly and helpful. Breakfasts were excellent and the evening meal too. The swimming pool in the Club complex was a great bonus. A walk around the grounds before we left was amazing. We will visit again. More...

Reviewed on Google Maps