Berkshire Cleaning Services Ltd
Arborfield, West Berkshire
(15)
Arborfield, West Berkshire
(15)
15 customer reviews
Nick Sorros
I tried to find a professional cleaner for my property and I chose this one because they were fast in responses and they had good prices. Unfortunately there was a reason behind these prices. I regretted 1000% for multiple reasons and I literally throw away money I could have used in a real and responsible professional. They fouled me when I explained my situation and they kept trying to avoid the responsibility saying that we will do whatever we can. I had a small 1 bedroom house with no furniture and in a pretty good condition (only one carpet which is going to be replaced, so no much work had to be done). They reassured me that they will bring A class professional and that they are very experienced. I am very sorry to say that after the service, even though I specifically had pointed out the things I wanted to be cleaned only a part of it was done. The agency which was responsible for the property was surprised with the misses of the 'professional' and they asked me to bring them back. I called the company and they started saying to me the same things 20 times like they were a broken record regardless my completely logical questions. The most remarkable of all is that when I even said, ok I will pay more, they said that they still cannot guarantee that everything can be done properly!!! And then the woman named Christine, started acting like she was being attacked from someone ( I really hope that this call was recorded) just because she didn t want to take the responsibility of getting the job done! Even when I was eager to give them more money than I should! Horrendous customer service and a person in the customer service with really poor acting skills. I have already contacted citizensadvice.uk and they will guide me for the process I have to follow. Overall extremely unprofessional behaviour and truly unbelievable answers and excuses. Never seen anything like that in my life. I don 't know about the rest customer service team of this company but Christine is just a joke to be told. More...
Bernard Garratt
First class cleaners. You will not find a better service. Office cleaning very reliable. Customer service excellent. Also have periodic deep clean. Reasonable price. Don't look any further, you will not be disappointed, they are fantastic! More...
Reviewed on Google Maps
Ned Maher
Fantastic work, they offer their services at great prices and they came about 10 minutes after my first call
Reviewed on Google Maps
Ramesh Gopinathan
Tom was very polite and did an amazing job. Very pleased with the service and would definitely use again.
Reviewed on Google Maps
Paul
Berkshire cleaning services carried out an end of tenancy for me and the job was 1st class,i would definitely be using them again.
Reviewed on Google Maps
tony roberts
Excellent service provided by the staff employed by Berkshire Cleaning Services.
Give them a go I'm sure you'll be impressed.
Reviewed on Google Maps
Emm Wallace
Have had a few cleans with Berkshire Cleaning services now and i can honestly say each one was done very well, smelt lovely and a high cleaning standard.
Reviewed on Google Maps
Roopali Shashank Parab
The service was excellent.
Reviewed on Google Maps
uuuz6 .
Hardwork and efficient
Not only did the house sparkle but it smelled so good!!
Very willing couple
Thank you
Reviewed on Google Maps
Sandra Hanna
I was very happy with the work which Berkshire Cleaning Services did.
Christine is very approachable and friendly and the person who did the cleaning was professional, hard-working and polite.
I would definitely use Berkshire Cleaning Services again.
More...
Reviewed on Google Maps
anonymous
The company has very good customer service, I would like to try them again.
Reviewed on Google Maps
scott unwin
Brilliant service, was affordable, reliable & we would use them again
Reviewed on Google Maps
ZaraC-5
I can highly recommend this company for your office cleaning. The cleaners are reliable and do a very good job. Customer service is first class. We have had a lot of cleaning companies over the years, this is definitely the best! More...
Reviewed on Yell
AniaA-2
The thoroughness of the cleaning was wonderful, I'm not used to having a cleaner, so was unsure how much she'd complete in 2 hours. I look forward to doing some sorting out of cupboards and getting to know this friendly efficient lady. More...
Reviewed on Yell
JasonS-127
The work was carried out in a very professional manner - cleaners arrived on time, were thorough and checked for any missed areas. Estimate was fair and accurate and handover was completed on time. Were able to remove several stubborn stains on lounge carpet and stayed until handover complete. Setting up and booking the job was very easy and my enquiry was handled very efficiently and they checked all my requirements were properly captured and documented. Overall, a very good experience. More...
Reviewed on Yell
