Ben Smith Domestic Appliance Specialist Ltd
Hollington, East Sussex
(172)
Hollington, East Sussex
(172)
172 customer reviews
Jason Smith
First class service all the way.... from the moment I made that initial contact with a fault to my fridge freezer. Great communications and journey progress updates. Super swift diagnosis and, so far so good, it's repaired and working well. I thought that the fee was very reasonable and I simply can't fault the excellent service that I received. Thank you Ben and Jo. More...
Reviewed on Facebook
Nyree Thomson
This was an excellent service, efficient, quick and friendly. Parts on the van and able to resolve my oven problems easily. I would 100% recommend this company, so pleased I found them and they will be my first port of call next time. More...
Reviewed on Facebook
Colin Goldsack
Knowledgeable, quick and in a very pleasant, cheerful manner.
Reviewed on Facebook
Adrian Standivan
We recently had an issue with our washing machine, I found Ben to be helpful, punctual and totally honest about the work that needed to be carried out. Highly recommended (a 5-Star rating) More...
Reviewed on Facebook
Marion Roberts
Punctual,reliable,gets the job done No job too small!!.Highly recommended
Reviewed on Facebook
Justin Bone
I called Ben yesterday to fix a broken fridge freezer. he fitted me in last minute. was punctual with updates when he would arrive. he was quick to diagnose the issue and repaired the fault within an hour. total cost £65. which was brilliant this side of xmas. highly recommended to anyone. More...
Reviewed on Facebook
Julia Jongeleen
Friendly staff and very efficient. Very pleased with my fixed oven. Well done and thank you!
Reviewed on Google Maps
tony nock
Verry friendly reliable service
Reviewed on Google Maps
Helen Perks
I would happily recommend Ben to anyone who has an appliance that needs mending. He is reliable, polite and helpful. 5 star service.
Reviewed on Facebook
Lisa Harmer-pope
Ben is very personable and does a great job. Clear advice and options given. Reliable and knowledgeable. Great job thanks Ben.
Reviewed on Facebook
Jim Beadle
Very professional service,highly recommended.
Reviewed on Facebook
Marion Roberts
Came to investigate Really Annoying noise with freezer. Didn't completely identify it but gave freezer the once over and noise gone so happy customer.
Reviewed on Google Maps
Ian Elliot
Thanks again for opening just for me hope to see you again.
Reviewed on Facebook
Zoe Leigh
Really professional company and lovely to deal with. I was happy with the quick service and very confident that Ben is not only friendly but also an expert and trustworthy.
Reviewed on Facebook
Lisa Cahalane
Reliable, reasonable call out charges and specialist knowledgeable.
Reviewed on Facebook
Matt cc
Had a query and rang, but through to answerphone and decided not to leave a message, but to text to the mobile on the website. Ben texted back immediately, even though he didn't have the part, with the name and phone number of the company who might help. Very impressed and even more so when 10mins later, I received a call from the very nice lady at his office, following up on my original phone call. This is top drawer customer service and I won't forget it soon. More...
Reviewed on Google Maps
Jeremy Flenley
Cannot fault the company. Went with them based on reviews, whole set up has been flawless. Ben himself turned up when agreed, job done and fridge fixed as agreed. Cannot reccomend highly enough.Will be using again. More...
Reviewed on Google Maps
Christopher Beeson
I ordered the incorrect belt for my white knight dryer so I popped up to see Ben and he ordered the correct one for me which arrived in a couple of days for a extremely fair price, I the realise it is not the belt but the starter solenoid that is broken I pop up there to see him again and he helps me out, top service top guy
Reviewed on Google Maps
garyyz .
Great team, really helpfull, came and installed washing machine on my first floor flat, checked everything was working well, nice polite delivery guys, they checked for leaks and even though I forgot to have the cash ready on delivery they were very plesant about it and came back later to collect the cash at my convenience. Came with a 6 month warrenty too, cant ask for a better service :-) More...
Reviewed on Google Maps
janet fuller
Thank you Ben and staff supplied a lovely gas cooker installed and took old one, very professional and pleasant very rare to find such good service
Reviewed on Google Maps
Ann Scott
Ben supplied us with a great electric cooker. Excellent service.
Reviewed on Google Maps
Shane Dove
Know his stuff, got a built in oven and induction hob 2 years ago and both are still going strong. 2017 update, used Ben again and he's still the best! ☺
Reviewed on Google Maps
Amanda Eveleigh
A great place! Went to buy a new fridge, shown great selection at very good prices, came away with the perfect one which works a treat. Really great company, thanks.
Reviewed on Facebook
Rhi Little
Always a top service. Wouldn't use anyone else. Highly recommended Ben Smith to everyone. ��
Reviewed on Facebook
Richard Hope
Ben came by free of charge to size up for getting an american Fridge freezer into my house. It wouldn't fit, but he had a fantastic fridge freezer in his van which I took instead, saving me the bother of even having to go looking for a new product.
Reviewed on Facebook
Lisa Goodwin
Highly recommend Ben, so helpful when we phoned with a problem with our washing machine, now working like a dream without even having to come out! So helpful thanks Ben �
Reviewed on Facebook
Lyndsey Daniels
Great service. Good prices. Quick and efficient.
Reviewed on Facebook
Tasha Perry
I brought a Fridge Freezer the other day and it was delivered the next day to me brought in by 2 men and put in place fantastic job would deffo buy something from there again so Thankyou
Reviewed on Facebook
Sarah Sills
Best service I have ever had from a supplier, happy friendly and quick. Would highly recommend. Oh and prices are brilliant
Reviewed on Facebook
Georgie Thompson
Friendly and efficient service..went in store chose fridge freezer and was delivered to my house within an hour..would definitely recommend
Reviewed on Facebook
Gary Nash
Great team, really helpfull, came and installed washing machine on my first floor flat, checked everything was working well, nice polite delivery guys, they checked for leaks and even though I forgot to have the cash ready on delivery they were very plesant about it and came back later to collect the cash at my convenience. Came with 6 warrenty too, cant ask for a better service :-) More...
Reviewed on Facebook
Marreesa Meachen
Fantastic job really helpful and very efficient would 100% recommend and will definitely use this service again
Reviewed on Facebook
Dean Ford
Ben was incredibly helpful in fixing my washing machine. No fuss or messing about - he got right to the issue and fixed it in 5 minutes. Thank you Ben
Reviewed on Facebook
Francesca Garnett
They were amazing, incredibly helpful and delivered the cooker! They carried upstairs for me too! Will definitely recommend them to anyone else looking for domestic appliances �
Reviewed on Facebook
Helen Fryer
Ben was great at keeping in touch by text. He diagnosed my washing machine problem quickly and when the part came I was delighted that he was able to come and fit it as early as I asked and finished before I had to leave for work. He was neat and tidy with reasonable rates and I will definitely call on him next time, thanks Ben More...
Reviewed on Facebook
Jim Cornwall
I bought a fridge freezer and washing machine which was an excellent price! Cate was lovely, The fridge freezer and washing machine was delivered really quickly, the guys were quick, very polite and extremely helpful, there was a bit of a problem with the pipes but they were changed, all fitted straightaway. They didn't leave til they were satisfied it was all running as it should.I can really recommend this company. Very pleased, thankyou More...
Reviewed on Facebook
Dodie Smith
I bought a dishwasher which was an excellent price! Cate was lovely, took time to talk to us and helped with the selection. The dishwasher was delivered really quickly, the guys were quick, very polite and extremely helpful, there was a bit of a problem with the pipes but they were changed, all fitted straightaway. They didn't leave til they were satisfied it was all running as it should. I've had far worse service for twice the price, so, I can really recommend this company. Very pleased, thankyou More...
Reviewed on Facebook
Lorraine Maloney
Just bought a range cooker from Ben. Excellent value. It was delivered and fitted at a time to suit me (which isn't easy!! ). Very friendly and helpful. Fully recommended. Couldn't fault the cooker or service More...
Reviewed on Facebook
Linzi Speer
After much searching and realising that most other companies don't even return an email enquiry, I emailed Ben, not long after an appointment had been made for the following week. Ben arrived as arranged and fixed our tumbledryer without any problem. Will be recommending to others in the future without a doubt!! More...
Reviewed on Facebook
Shelley Eastman
Our fridge freezer decided to have a bit of a leak, so Ben came out to fix it & was very helpful & polite with some great advice.
Reviewed on Facebook
Helen Dorling
Great professional service ! Highly recommended !
Reviewed on Facebook
Clemmie Yarde
I can't recommend Ben enough. Can always fix a problem at a reasonable cost, great communication, super friendly and trustworthy. He also has an endless supply of appliances in this warehouse. Book him! More...
Reviewed on Facebook
Shane Dove
Top man! He knows his stuff and is very friendly and reliable, if you've got a broken appliance, look no further! 2017 update, used Ben again and once again excellent service, excellent price, why go anywhere else! Another update, a fantastic washing machine this time! Brilliant! � More...
Reviewed on Facebook
Erika Holland
Ben is a brilliant, timely, reliable, affordable engineer who supplies and installs high quality appliances. I highly recommend him!
Reviewed on Facebook
Ronelle Mortimer
The product I bought was clean, well kept and delivered by friendly people. They also took away my old machine which was very helpful & the product is definitely worth the price!
Reviewed on Facebook
Loulou Cousin
I bought an excellent duel fuel Smeg oven and hob. Very clean and fitted quickly. I'm so happy with it. I'd recommend Ben Smith to anyone.
Reviewed on Facebook
Ry Ry
Excellent service. Excellent condition of items. I bought a cooker, a fridge freezer and a washing machine. All immaculate and work brilliantly. Highly recommended
Reviewed on Facebook
Doug Keen
Got a great fridge at a good price and delivered same day. Sorted. Thanks Ben and staff!
Reviewed on Facebook
Hannah Auer
Ben came out to us yesterday afternoon as both our washing machine & tumble dryer had stopped working within a few weeks of each other. He had a look at both & diagnosed the problems straight away. Instead of charging us a fortune for repairs, he advised us that they really weren't worth the cost because these faults are common & would likely reoccur. Knowing this left us high & dry (pardon the pun) he then sourced, delivered & fitted two new appliances for us within 24 hours at a fraction of the cost had we gone elsewhere, saving us roughly £500!!! On top of this, we found the service friendly, prompt & professional & absolutely would not hesitate to recommend Ben to friends & family in the future. Really glad Ben was recommended to us in the first place More...
Reviewed on Facebook
Karen Crouch
Thank you so much Ben for fixing our oven 2 days before Christmas! Fast, friendly and fabulous service � We will not hesitate to use you again and recommend you to family and friends.
Reviewed on Facebook
