Backwell House

4.5 out 5. I wrote a review back in April and I wasn’t very complimentary. I feel the need to explain how different our experience was this time around. Really tasty, well prepared dishes. Had the 3 course dinner and it was a delight, only criticism was there wasn’t enough potatoes/veg with the main courses but aside form that it was really impressive. Great to spend the rest of the evening in the lounge/bar it’s a great venue for a special occasion. More...

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Visited with my wife the other night. Staff and service was excellent. Food was very good and also great value.|I was surprised however when a very scruffy individual came into the restaurant not wearing any shoes! |I am all for being casual but this a a arrogant young man did not help what was a very upmarket establishment | More...

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Fantastic Christmas meal with all of Our Team here at CAB IT Services. Food was fantastic and the services even better. Highly recommended whatever the occasion.

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Great place, very well done boutique hotel, lots of good touches, great service. ||Food very good, set in beautiful county setting. ||We stayed in the Toogood room which was one of their best, £150 a night. More...

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We had a lovely meal last night at Backwell House! We are from both the Festive Menu and the A La Carte. All food was delicious. The service was fantastic and it kicked out Christmas off brilliantly! Thank you.||Posy More...

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Took my mum with my Brother and Two sisters to celebrate mum's 86th Birthday Great service ,lovely food and lovely Atmosphere, highly Recommend.

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Lovely place

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26 of my friends (aged 30 to 70) and I just had the most amazing Christmas lunch. The venue is beautiful, grand yet warm and cozy. The food was amazing and the service was incredible. We’ll definitely be back! More...

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I attended Backwell House for a festive afternoon tea with some friends and family this week. Firstly I must say a massive thank you to all the team at Backwell house, you are all so accommodating and friendly. The festive afternoon tea consisted of lovely fresh sandwiches, brilliant savoury items which were a little cheese and onion tart, sausage roll and a risotto ball, and a selection of cakes including chocolate mousse, cheese cake, macaroons, gingerbread, Victoria sponge and a little mince pie! The scones were incredible, still warm from the oven with lovely fresh clotted cream and jam. A very well done to the chefs and the waiters and waitresses especially our server Niko who was very attentive and a very interesting character!|| More...

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What can I say! Backwell House has it all - from start to finish, this once spectacular country home is the perfect venue for any celebration, big or small. The organisation and correspondence was impeccably managed and coordinated from start to finish. Clear, precise, accommodating and so friendly. The venue is just fabulous - altho a county estate venue with spectacular grounds and views, it is cosy, beautifully decorated, has a sense of ‘warmth’ and intimacy whilst still retaining a real sense of grandeur and character of its age. The fabulous staff encourage each party to put their own stamp on their special occasion and cannot do enough to help. To top it all, the food was past excellent for a very reasonable price. Service was laid back but exceedingly professional. We were not rushed or waiting for any service and had first class communication at every stage. All in all, a ‘MUST’ visit, even for afternoon tea and cakes! Will definitely be booking it again and highly recommend anyone to visit this wonderful venue and it’s committed staff. Well done to all the staff for making our day perfect - thank you from our whole family - just wish we could have stayed in what I’m sure are the exquisite bedroom accommodations overnight! Thank you again. More...

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Had a lovely meal.staff very friendly even met the owner. Lovely relaxing time. We will differently be going back to visit

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Will definitely stay again

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Took our Guernsey cousins here for dinner. Beautiful venue albeit sparsely staffed. One chap was doorman, barman, cloakroom attendant, waiter, etc. . and did it very well. Food was good and well served. The steak was possibly more cooked than expected. Chicken dish was delicious. Starters all good. Good for a special dinner. More...

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So... wedding was at Paintworks in Bristol. I had changed our booking from the Avon Gorge to Backwell house shortly before the wedding after hearing about the gorges reputation as a knocking shop of Cliftons. Backwell house what an awesome surprise. We arrived late to be welcomed by Jay ( if I remember right). Jay was house porter and carried Little responsibility. Or so we thought. This guys made our wedding! We arrived at 1:30am. No food available. We had broken one of our many wedding presents which I was still carrying. It was a terrarium. So small glass garden. On arrival I asked Jay for food and to throw away the broken present. He said the kitchens were closed I’ll see what I can do and ‘no I won’t throw the terrarium away’|Next thing he arrives at our bedroom door with a beautiful spread of sandwiches and he has replanted the terrarium and labelled our terrarium 2. I only noticed this the next morning. Sorry yes taken so long! But Jay the discrete night porter is destined for great things. What he probably thought as a little gesture completely made our wedding day. His gesture is one of the things we talk about most. Thank Jay. Again sorry for the delay. Beautiful hotel, but most importantly beautiful people. Thank you. So glad I made that choice. More...

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Me and my wife recently got married at Backwell House in North Somerset and could not have been happier! We got engaged and married only within 4 months so everything was somewhat last minute. After a couple months of looking we found Backwell House! It looked perfect however we needed to see it in person, which only made it better. The whole house is kept very clean as well as the beautiful grounds, the design is very nice and we loved the style. It is conveniently located within an easy 20 min drive from the city of Bristol and is close to 2 other Inn/ Pub establishments. The 9 rooms were all unique and fun with amazing views and cozy beds. One of the first and biggest highlights we noticed as soon as we visited was the kindness and helpfulness of the staff. Backwell has a lovely small, tight nit team of staff at the ready to help you with whatever you need. Sam, the manager, always had a huge smile on his face and, like everyone on the team, did several jobs and always went above and beyond. Emily & Emily were who we worked with most in planning the wedding, both have an obvious love for their jobs and are very good at them. Always making sure we had what we needed as well as making sure we gave them what they needed. Two very attentive, talented people, who always made sure everything was how WE wanted and that we were comfortable and happy on the day of the wedding. Niccos was another “Jack of all trades”. He “runs” about the house doing this that and everything. He seemed to work nonstop and always have energy. The whole staff are very professional and polite to everyone who walks through the door. Another massive benefit and outstanding quality of Backwell House is the food. It always comes out in a beautiful presentation and is beyond delicious. There was not one complaint amongst our 50 guests. We have eaten there multiple times for multiple different meals and have never been disappointed.||||All in all, my wife and I could not have picked a better venue and STRONGLY recommend Backwell house to ANYONE getting married, throwing an event, or just looking for a lovely holiday in the North Somerset country side, or even just a lovely meal. Backwell is the place!||||A tremendous thank you to the incredible team at Backwell House. You WILL see us again and we look forward to seeing you aswell.||||-Mr & Mrs Janssen More...

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Visited Backwell for a birthday meal. Service was excellent, the wine very drinkable and the house felt intimate and welcoming. Ingredients were obviously quality and the cooking good. The fig, lemon curd and pear Eton mess wasn’t an Eton mess but was fabulous and we’ll definitely be back! More...

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Previously disappointed here, but better this time. Quite expensive as vegetable charged extra, but this time food was hot, as had been cold at last visit

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Great Lunch, really helpful and professional staff. Super views in a charming mansion. What's not to like?

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Great cuisine and service! Nikolas was very welcoming and friendly serving our needs!

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Great staff comfy bed bathroom not so good

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Absolutely fantastic,delicious food and service was impeccable.

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We had a very enjoyable meal at Backwell House last night. The food was excellent, as was the service from Nicos. We liked having the drinks in the lounge first and then moving through to the restaurant. Many thanks.

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Stayed here for just one night (wished it was longer), having booked two rooms via their website which advertises an upgrade if it's available. We were really happy to check in and discover that one of the rooms had indeed been upgraded so it was larger than we were expecting, and really nice.||||Furnishings were lovely, the bed linen, duvet and pillows were very comfortable, and the towels were very plush. There was a nice view of the rear garden from both rooms, and there was a good TV, good wifi and even bathrobes available too if needed. Tea, coffee, biscuits and even two bottles of water were provided.||||The bathroom had nice toiletries and had a really good, powerful rain shower, but we found the water didn't really contain itself to the area it should have and much of the floor ended up soaking wet - there was underfloor heating however, but it was a bit too warm to switch it on!||||We had a drink in the bar, and later ate dinner in the restaurant (having made reservations in advance). We chose from the a la carte menu, and I had the confit pork, my husband had the steak, and my parents both chose the lamb. We were all happy with our meals (the steak didn't look as good as it could have if I'm honest but was fine, though my pork was excellent and the lamb looked delicious), and whilst the set menu offers good value if you do want three courses, we don't usually eat that many courses so the a la carte menu was perfect for us - though my husband and I did order the sticky toffee pudding for dessert which was also good. The only thing we didn't enjoy so much were the side dishes of vegetables as there was a large amount of samphire (which was a bit woody). I'd definitely eat here again. Breakfast the next morning was delicious too.||||The main thing that came across for me was that the staff here were so friendly and helpful. The lady who checked us in, the ladies who served/helped us in the bar, the gentleman who served us in the restaurant, the gentleman who took our breakfast order and also dealt with our check-out, and the gentleman who was in the reception area as we were leaving and was carrying ladders though I'm not sure of his role (or if he was even staff here!)... all were just so genuinely lovely and seemed to be happy working here. Thank you all so much for a wonderful stay! More...

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We stayed at the Backwell House last week in the beginning of our trip to England. To say we enjoyed our time there would be an understatement. I was traveling with my parents (both over 60) and had to initially convince them to stay 20mins outside of Bristol - and it was SO worth it! ||||Backwell is a home over 200 years old and is updated to the comfort and style of the 20th century. The rooms are spacious, clean, cozy and welcoming. The staff was amazing! Everyone was so helpful, friendly and went above and beyond to make our stay perfect. Also worth noting, we did not have a car and there is a bus stop conveniently a few steps down the road from the hotel, making it very easy to get to and from Bristol. ||||The only negative - not staying longer! More...

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Great staff comfy bed bathroom not so good

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Well what can I say we had my auntie's wake at this beautiful house the staff could not be more helpful we didn't won't for anything the staff were extremely smartly dressed very warm welcome food was great grounds we're beautiful just like to say a big thank you.you did my aunty and family proud

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Loved this place, food was amazing, staff were so lovely and friendly, thoroughly enjoyed our 3 course lunch. Will certainly be back.

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We dined here last night and had a great time. We went for the early evening fixed price menu and got excellent value for money. If I’d been paying a la carte prices I might have mumbled that the chicken main was dryer than I’d liked and the black pudding in the terrine was almost impossible to detect but balanced against those minor observations I have to say that the setting is superb with lovely views, the decor was fine with comfy chairs and nice table-wear and the service was spot on. Nikos in particular made sure we felt well looked after.|So why no fifth star? The wine. As it was my birthday I thought I’d push the boat out and so chose a Cabernet Sauvignon from the ordinary list and a Pinot Noir from the premium list. Though we felt the Pinot was slightly better, there was no way it was worth more than double the price and when I checked on-line, it appeared the mark up on shop price was much greater than for the Cab Sauv. If that is correct then they should reconsider either their pricing policy or their selection of premium wines. Had it been £10 or £15 less they’d have still made a good profit and gained an extra star, which Nikos and his team well deserved More...

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Location was good for visiting family. All members of staff were very friendly & helpful.||The room was marketed as 'small' which was fine. However, the room would have been better if there had been no cushions on the bed as these had to go on the floor at night which left no room to walk around the bed!||Food & wine were good.||Nice gardens to walk around although these are still being 'renovated'. Great views! More...

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Back in August, we were invited to a 50th birthday party at Backwell House. It was a lovely evening and we sat outside, the food was delicious and when it got darker, we went inside. ||As a wheelchair user, I called in advance to see about access and manage to get in through the back of the house without any trouble – I had someone with me to help. However, the issue came when I decided to use the loo, which is plenty big enough for a wheelchair to get in, BUT there were no grab rails or anything to help me transfer from a chair and it was very tricky and I nearly slipped!||The next day, I emailed Backwell House, and mentioned it and I kindly received a reply to say the management would look into it. Two days ago I received an email with the attached photo saying a grab rail had been installed! I AM SO IMPRESSED!||I will be going over very shortly for an afternoon tea and Sunday lunch. Thank you, Backwell House team!! More...

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Stop over night. Had a small double room which it was. But we only required to sleep so no issues. Should have asked about bar prices had a small shock when checking out. Area lovely and views breathtaking. Gardens well looked after. Nice pub less than a mile away called Jubilee Inn which served nice food. More...

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We had a wonderful experience at Backwell House this weekend. We were having a family celebration for a special birthday which included two surprise guests coming in from the USA; the staff handled it all with professionalism but also with genuine support and enthusiasm , managing to keep it all under wraps, until their entrance to the private dining room. Staff were just marvellous during the stay, nothing was too much trouble; it also helped that the hotel is set in a lovely park with great views west , across to the hills. The Georgian manor house , which is now the hotel, has retained many of the original features with its high ceilings, a grand entrance hall and staircase. However the bedrooms are modern and comfortable and with a pleasing, quirky, feel to them. The menu was simple and the food was both elegantly served , and delicious. Our thanks go to Sam, Emily, Nikos and Emma - plus the rest of the team. More...

Reviewed on Google Maps

We stayed here for dinner, bed and breakfast and really enjoyed it. The accommodation is very comfortable and spotlessly clean. The dinner menu had plenty of choice, was tasty and beautifully presented, being accompanied by a good wine list. Breakfast was hearty, with plenty of choice. This is our third visit and what stands out is the consistently really good standard of service - from welcoming Reception staff to a Barman that knows his gins - all genuinely attentive. We’ll be coming back for a fourth visit. More...

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This place is stunning. A real country gem, just minutes from Bristol. I live in Bristol but when you’re here, you feel like you could be anywhere - great for a local escape after a stressful week! The staff were wonderful, particularly reception and the Manager Sam - a natural host and obviously great to work for, given how genuinely happy the staff were. The grounds are lovely to walk around, helped myself to a couple of cherry tomatoes in the greenhouse - delicious! The bar is amazing. Didn’t eat here - ate at The George down the road - but oh God I wish we hadn’t, don’t risk it - book dinner here when you book to stay. They do an early bird special until 7 - I really wish we had. Lesson learned! PS. This place sooooooo needs a resident dog!||Will DEFINITELY be back AND soooon! More...

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Was a last minute booking and was blessed with some late summer sun. Arrived quite early and was greeted by a lovely member of staff on reception who allowed us to check in early. Throughout our short stay every member of staff was polite and more importantly seemed genuinely happy in their jobs which rubs off on to you as a guest. The lounge was lovely for drinks and the whole place is just very peaceful which is what I wanted. Our room was “Burnett” and was very lovely. It was a tad warm in the room even with the window open as there was no air conditioning but nothing a fan wouldn’t fix. My one criticism of the room would be the shower room. It was neither a wet room nor a shower with a door so the entire floor just becomes flooded after one shower. Something that can be easily resolved and certainly not enough to make me not want to stay again. In fact we talked about returning again maybe in the late Autumn. A very pleasant surprise find More...

Reviewed on Google Maps

Stop over night. Had a small double room which it was. But we only required to sleep so no issues. Should have asked about bar prices had a small shock when checking out. Area lovely and views breathtaking. Gardens well looked after. Nice pub less than a mile away called Jubilee Inn which served nice food. More...

Reviewed on Google Maps

Fantastic staff and great food. Lovely gardens and fantastic bathroom.

Reviewed on Google Maps

We had a wonderful experience at Backwell House this weekend. We were having a family celebration for a special birthday which included two surprise guests coming in from the USA; the staff handled it all with professionalism but also with …MoreWe had a wonderful experience at Backwell House this weekend. We were having a family celebration for a special birthday which included two surprise guests coming in from the USA; the staff handled it all with professionalism but also with genuine support and enthusiasm , managing to keep it all under wraps, until their entrance to the private dining room. Staff were just marvellous during the stay, nothing was too much trouble; it also helped that the hotel is set in a lovely park with great views west , across to the hills. The Georgian manor house , which is now the hotel, has retained many of the original features with its high ceilings, a grand entrance hall and staircase. However the bedrooms are modern and comfortable and with a pleasing, quirky, feel to them. The menu was simple and the food was both elegantly served , and delicious. Our thanks go to Sam, Emily, Nikos and Emma - plus the rest of the team. More...

Reviewed on Google Maps

We stayed here for dinner, bed and breakfast and really enjoyed it. The accommodation is very comfortable and spotlessly clean. The dinner menu had plenty of choice, was tasty and beautifully presented, being accompanied by a good wine …Read more on TripAdvisor More...

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We stayed here for my partners 50th birthday, what a find!! Beautiful house, room and grounds, the food was excellent and the service was exemplary, Especially Emma, who helped with my plans, the whole team that we met couldn't do enough for us, we'll definitely go back.

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This place is stunning. A real country gem, just minutes from Bristol. I live in Bristol but when you’re here, you feel like you could be anywhere - great for a local escape after a stressful week! The staff were wonderful, particularly …Read more on TripAdvisor More...

Reviewed on Google Maps

Was a last minute booking and was blessed with some late summer sun. Arrived quite early and was greeted by a lovely member of staff on reception who allowed us to check in early. Throughout our short stay every member of staff was polite …Read more on TripAdvisor More...

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This is a beautiful place to stay, really lovely well presented rooms with the most amazing shower! Beautiful grounds, and super easy to get to, would highly recommend!

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Location, food and bedroom excellent, Staff first class..

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The room was quite cosy, comfortable & clean. Bed/pillows/linens were really nice. The shower is compact, but the rain head is really good and the shampoo & body wash are really nice. The property is out of the dwtn and is easy to find (better if you have a car). Some sounds from the restaurant can be heard during the evening, but they don’t close late, which is good. Nice tray of coffee/tea/cookies for the evening/morning. More...

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