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1st Call Sales & Lettings logo
1

1st Call Sales & Lettings

Southchurch Village, Southend-on-Sea

(67)
1st Call Sales & Lettings logo
1

1st Call Sales & Lettings

Southchurch Village, Southend-on-Sea

(67)

Reviews (67)

Leave a review
M
24 October 2019

Its Great

S
25 September 2019

As a long term tenant I cannot speak highly enough about the service I recieved from 1st call, especially when I decided to move homes. The staff were professional supportive and sensitive to my situation which made leaving the home I have had for many years less difficult. I would like to thank Liz,Benjamin and Ben for their help and support.... Thank you More...

B
28 July 2019

Lovely People who care about their customers and clients.

K
6 February 2019

My boyfriend and I moved into our new flat a week ago, which we are renting through 1st Call. We cannot express how grateful and happy we are with the company - especially to Max, who talked us through everything and helped us understand everything we need to know. As recent students we have dealt with shady landlords in the past, so it was extremely heartening to have all the necessary information relayed to us to make sure everything is fair and well. We really feel like we can trust 1st Call in keeping everything above board which is much appreciated! Additionally, on our moving in day, we had the nightmare situation as new tenants in which our keys didn't work in the locks! They were cut slightly wrong - not the fault of us or 1st Call - which was obviously hugely frustrating. Max went out of his way to drive out to help us and lent us more keys to get replicas of, which we are very grateful for. We're extremely happy with our experience and are already having a great time in our new home :) More...

F
21 January 2019

Both Lorraine and Rob were amazing during our process of buying our first property. Lorraine kept us updated all the way through and we were so grateful with her help in chasing our extremely slow solicitors. They are a great team, who were always willing to help. I would highly recommend 1st Call Sales and Lettings, all down to their customer service and would like to thank them again! More...

Y
10 December 2018

Extremely pleased with the service I received from Woodgrange Drive. Professional, polite and friendly. A big thank you to Ben who certainly went that extra mile for me.

Y
2 December 2018

Extremely pleased with the service I received from Woodgrange Drive. Professional, polite and friendly. A big thank you to Ben Buchholz who certainly went that extra mile for me.

M
18 November 2018

We have had multiple viewings with Max and he is the most helpful lettings negotiator I have dealt with. Going above and beyond to make sure we knew every little detail going forward, put himself out and is genuinely a really nice guy. I hope we can deal with Max in the upcoming years because he is a credit to 1st call lettings!! More...

M
4 November 2018

I viewed some flats for rental on behalf of a friend, and was so impressed with 1st Call from start to finish. I dealt with Ben, and from my first phone call I was impressed with his efficiency and excellent communication with me. Ben arranged several flat viewings in a very short space of time for my friend, who only had a limited time to view, as he’s not from the area. Nothing was too much trouble for Ben, and we felt like we were getting a really personal and first class service. We liked the fact we only ever dealt with Ben, and he always got back to us very promptly. We found a flat both my friend and I were happy with, and everything was tied up within a week, references and everything. My friend will now be moving out of London, and starting a new life in Southend with his young family thanks to Ben and 1st Call. Can’t rate them enough! More...

G
12 August 2018

Had a great experience dealing with 1st CALL.
Great communication, always keeping me well informed with the current situation at hand and has been a smooth process throughout. Have had direct contact with Rob Crowe and has been a pleasure. Good work More...

G
13 June 2018

Excellent!

A
8 June 2018

Greatest

C
2 May 2018

I had the classic new tenant nightmare ... locked myself out, in the evening so the office was closed, before having the chance to get a spare key cut! - I managed to get hold of Max (the agent I have been dealing with) and he went well out of his way get me back into my flat! Can't thank him enough! terrific service! and First call have been faultless to deal with through out the whole process of securing the tenancy! More...

S
18 April 2018

I found 1st call very cooperative and professional in handling clients. Specially Ben Buchholz is very helpful, approachable, cooperative and well mannered. Our sincere thanks to Ben, Max and entire 1st call team to help us moving to our new property. More...

N
6 April 2018

Have recently let a property with 1st Call. I was extremely impressed with the level of communication and the professionalism of both Ben and Max throughout the process. I would certainly recommend them.

A
21 December 2017

Efficient service and friendly helpful staff.

D
20 December 2017

Dealt with Ben. First class service from start to finish. Would highly recommend!

S
19 December 2017

Massive shout out to first call estate agents for helping me find a home for me and my family!! The customer service was great, I was helped by a lovely young man called Ben. He was extra helpful and went above and beyond to find me the perfect home. They were incredibly fast in answering my questions and queries. I highly recommend this brilliant estate agents!!! Thankyou very much Ben and the team � More...

J
18 December 2017

Great company, very helpful, easy to contact and a pleasure to deal with!

S
18 April 2017

Highly recommend. The staff are very efficient, polite and helpful. Would definitely use them again if I ever choose to sell or rent my property out. Thanks again guys and Ladies for providing me an outstanding service. � More...

S
13 February 2017

Fantastic service - Highly recommended

S
13 February 2017

Even though I own and run a rival letting agent I have to say I always find 1st Call very professional when we interact with them.

P
8 June 2016

Stewart Boggis, many thanks for your help and advice regarding the purchase of our property it all seamed to go so smoothly with your help.
We would not hesitate to recommend 1stCall and yourself to anybody
Many Thanks Peter & Nicki
More...

B
8 June 2016

Really helpful and friendly , Stuart is a credit to first call . Thank you so much for making everything go as smooth as possible.

B
8 June 2016

I have been a tenant with 1st Call for 3 months now. Dealing Ben and Richard was really easy, they always kept me up to date and informed. Would highly recommend.

M
8 June 2016

I had an excellent experience selling my property through 1st call. The sale went through so quickly without any problems, and in particular Mr Stewart Boggis was very helpful and professional throughout the whole process. Would highly recommend these agents, especially Stewart as a point of contact. More...

C
8 June 2016

Had a really good experience with 1st Call Lettings. They really eased the stressful process of finding us the perfect property to rent. Ben Buchholz was highly professional and very helpful and friendly. He was easy to contact and got back to us very quickly with any queries, would definitely recommend! More...

S
8 June 2016

A pleasure to deal with throughout the process of selling our property. Stewart was tasked with managing our sale and was super efficient, communicative and professional. Highly recommended!

C
8 June 2016

I have recently had dealings with 1st Call, when searching for a flat to rent.The usually stressful experience was made easy by Ben, who was extremely helpful, polite and really quick to respond to any queries; a breath of fresh air compared to some agents in the area that I have dealt with in the past!I would highly recommend 1st Call, and especially Ben Buchholz. More...

S
8 June 2016

I recently brought my first flat through 1st Call. I can honestly say that the agent Stewart went above and beyond making quite a tricky sale happen. He kept me informed of every development and step of the purchase to make sure i understood what was happening and what would happen next. 100% recommend and if i ever decide to sell in the future they will be my first call! More...

L
8 June 2016

I had a fantastic experience with Stewart from 1st call. I bought my first home through this estate agents and they could not have been more helpful. I had many questions, all of which were always answered promptly and I really felt guided through the whole process.I would highly recommend this company and feel that this is the standard that all estate agents to strive to. More...

S
4 June 2016

I've been renting with 1st call and will be moving out soon. I've had one or two queries and repair issues whilst I was there and although I felt a pain Michelle in particular was great, easy to contact, quick to act and a pleasure to deal with.

C
4 June 2016

We bought a flat through 1st Call who were excellent throughout the process, especially Stewart was both business-like and considerate - thank you!

A
4 June 2016

Can't recommend Carole Millbank highly enough! Always a prompt and professional response to our many enquiries. Happy, helpful person made the whole experience as easy as possible.

C
4 June 2016

We are tenants with 1st call. From the initial sign up to ongoing maintenance, service has been excellent. Vicky looks after us and is always very prompt and efficient with excellent customer service which results in us feeling valued and cared about as tenants.

B
4 June 2016

I only dealt with Ben but out of the 12 estate agents I dealt with he was by far the most helpful. He was very friendly and extremely proactive, always notifying me as soon as a property became available. During such a stressfull time all estate agents could take a few tips from this young man.Thanks Ben :) More...

M
4 June 2016

Stewart at First Call was so helpful with our move from Oxford to Southend. He made a very stressful move that little less so. Would definitely use First Call if and when we next move. More...

S
9 June 2015

Put simply, the service provided by 1st Call was nothing short of fantastic. Both the individuals within the company and the company as a team were always on hand to answer any questions and queries we had throughout the process of selling our property (no matter how small or insignificant the queries may have been). We would have no hesitation in recommending the outstanding services of this company.Quick, efficient, and friendly. We couldn't have asked for more.Thank you guys. More...

S
9 June 2015

My husband and I are very happy with the service we have received from 1st Call and Stewart in particular during the purchase of our new property. Stewart and the team have always acted with the utmost professionalism and kept us informed every step of the way and have always been willing to answer any questions we've had during the process. We would have no hesitation in recommending 1st Calls services as they've helped to ensure the process has progressed very smoothly from beginning to end. More...

D
9 June 2015

Both myself and my partner were more than happy with the service provided by 1st Call. This was our first time buying a property and Rob was fantastic. Always available to speak to, either by telephone or email and if we had any questions he was more than happy to advise us. Great customer service. Highly recommend this company to anyone looking to buy or sell. Thanks guys. We will definitely be recommending you to our friends and family. More...

A
9 June 2015

Both myself and my wife were more than happy with the service provided by 1st Call. This was our first time buying a property. Stewart and Rob were fantastic. Always available to speak to, either by telephone or email and if we had any questions they were more than happy to advise us. Great customer service. Highly recommend this company to anyone looking to buy or sell. Thanks guys. We will definitely be recommending you to our friends and family. More...

M
9 June 2015

I bought my property from1st Call and they have been managing it for the past 5 years the whole team have been brilliant. Always very quick to get new tenants . I highly recommend anyone to buy or let out properties with 1st Call. More...

A
4 June 2015

Thanks for very quick sale...really helpful and friendly team. Thanks Stewart :)

S
4 June 2015

Ben at 1st call was responsible for handling my tenancy application and i must say I have been impressed with his performance throughout the process. I had many questions to ask and Ben was able to provide comprehensives responses almost straight away on each occasion. Overall i'm extremely pleased with their service and most importantly the property they have helped me secure is perfect. Top marks. More...

E
4 June 2015

What I have experinced during our application for a rentable house, was continuous communication and coverage. I have found 1stCall really helpful and friendly. Our letting negotiator Ben considered our personal situation and we have been treated like we are really important clients. Everytime we came on a snag regarding our references he offered other options, considering the actual situation. I would highly recommend 1st Call Property to anyone. More...

S
4 June 2015

Great service, really helpful and friendly. I would highly recommend 1st Call Property to anyone.

X
4 June 2015

We have been dealing with Michelle Amato, the Property Management Manager, recently. She has been a great help. A very pleasant lady, always polite and professional.

C
4 June 2015

Richard & the team at 1st call have managed one of my properties now for three years. Processional freindly service and i will handing the second property to them in due course. Highly recommend.

B
4 June 2015

First call manage a couple of properties for me, they have always looked after me as a landlord and have today completed on a sale of a property for me, from start to finish they have been a pleasure to deal with. The team care immensely and this comes through in everything that they doThank you all once again, top team! More...

K
4 June 2015

We have used 1st call for the past number of years as letting agents and then to sell our property. They have been very professional in all aspects of their services provided. We have no hesitation in recommending the 1st call team (sales and lettings) to undertake the needs of your property. More...

S
4 June 2015

1st Call Sales & Lettings have been very helpful throughout; they have an excellent and very friendly service, they have been very flexible by always fitting appointments and visits around the times I asked for, very hospitable, and have I believe gone out of their way to make the experience as pleasant as possible, all in all the service I received from them was excellent and I would recommend them to anyone. They definitely have the right stuff to be the market leader in my opinion. More...

M
4 June 2015

Michelle, the Property Management Manager at 1st Call has been great since she arrived. As a landlord, Michelle has given me confidence that my property has been managed and looked after even though I haven't been able to be there myself to oversee things. She has good judgement and an ability to get things done quickly. Many thanks Michelle. More...

C
4 June 2015

I live in South Africa and had a short time in the UK to purchase a property to let. After being frustrated by several other agents I contacted Rob Crowe at 1st Call and he understood immediately what I needed. He found me two properties which I purchased and then gave me excellent advice and assistance during the process with which I was completely unfamiliar. If I contacted him 5 times in a day for help it was never too much. Once I had the flats, Richard Granville of the 1st Call letting division took over. I was back in S A and he found tenants, cleared them, gave me advice about my tax and insurance. I am kept in the know by Richard and his team at all times. They have sorted out maintenance and repairs. I receive statements monthly. They have been absolutely wonderful and professional. More...

L
4 June 2015

Excellent level of customer service and care. I have moved several times over the past few years and 1st Call were, by far, the best estate agents I have encountered. Rob and the 1st Call team were always extremely helpful, friendly and reassuring.Highly recommended.Lin J More...

L
4 June 2015

1st Call Sales&Lettings have been very helpful throughout. My husband and I are very happy with the service we have received. We were first time buyers and Stewart and Rob were very helpful and professional. Many thanks from both of us. More...

M
4 June 2015

I cant recommend 1st call enough. An excellent team professionally led by Rob Crowe. In my opinion the best estate agent in town.

J
4 June 2015

Excellent service. This is the second time we have dealt with Ist Call, previously when buying our property a little while ago and now when selling it. Excellent service was provided both time. I would highly recomend Rob and Stewart who we have dealt with for the sale. They were always very happy to answer questions we had and helpful when it came to dealing with the buyers. Communiation was always very quick and I understand from my solicitor they have been very active in moving the sale along.
I wouldn't hesitate to insturct them again in the future. Keep up the good work.
More...

T
4 June 2015

Both myself and my partner cannot sing the praises of 1st Call's sales team enough; Rob and the team go above and beyond throughout the process of selling and are more than happy to offer help and advice when it's needed. Friendly, communicative and always on the ball, it's been a great experience knowing we've had such superb agents at the helm.Having dealt with quite a few agents throughout the process, I can say with all honesty that 1st Call have been and are by far the best agents we've had the pleasure of dealing with. More...

C
4 June 2015

We recently moved out of a rental property that was managed by '1st Call'. We were tenants for almost 3 years so have had a long standing relationship with this lettings company, and know most of the agents quite well. They are hard working, trustworthy people, who genuinly care for both the landlord and the tenant. Michelle has become an important part of their lettings department since taking over as lettings manager, and she brings alot of experience to the team. We were not just a name on abit of paper to her, and she always treated us with respect.Thank you 1st Call & Michelle in particular.RgdsC&C More...

J
19 November 2014

First Call, First Class from start to finish...

E
18 November 2014

I've used first call for over 5 years to manage my rental property. They take care of everything for me so that I don't have to much - exactly what I need. Our tenant was a great find, and we are very happy with how things are working More...

K
1 February 2014

Great estate agency, my flat didn't even make to rightmove because they managed to find a buyer in 2 days, which they already had on there books! ! As quick as the for sale sign went up, the sold sign quickly followed. Would highly recommend xx More...

J
9 June 2013

In my dealings with 1st call, I have found them to be friendly, extremely helpful and polite. Unlike other estate agents, they actually listened to my requirements & I felt like they genuinely wanted to find my perfect property (rather than just seeing me as a giant '£' & throwing me at the first property to hand) - It's quite a refreshing experience to be treated as a human while hunting for a new home. I found their honesty & professionalism exemplary. All in all I have been extremely satisfied with the service provided, and thoroughly recommend them. More...

K
4 June 2013

Hi Guys. I am a Landlord in the Southend Area and am very familiar with the services of First Call having dealt with them before. Quite recently I instructed Richard Glanville the Manager at the Southend Branch to organise the letting of one of my properties that had recently been extensively refurbished. My criteria was extremely strict and rather pedantic at times BUT my intructions were adhered to and the property was let within two working weeks! Too many times the word " professional " is used without meaning but please let me say they were professional by listening and acting in a swift and meticulous manner. As a landlord time is money and these guys step up to the plate and I compliment the whole team on their services and especially their MD Daniel Chambers who I have known since he started the company and continues to maintain the very high standards which forms the basis of his company today....THANK YOU! More...

M
4 June 2013

1st Call are a pleasure to deal with. Polite, professional and always go beyond what is expected of them. I would highly recommend to anyone.

C
4 June 2013

I have just sold our house through 1st call, and I can honestly say the service was brilliant. Nothing was too much trouble and they were constantly drumming more viewers to sell our home. In fact they actually sold it twice, for personal reasons we had to pull out first time around and when we put it on the market again they soon got back on the case. Rob became my source of advise on many occasions regarding the sale and our purchase (which wasn't through them), and his response always turned out to be invaluable. So thank you first call, especially Rob and Tom, a very dedicated team and I couldn't recommend them more highly. More...

R
4 June 2013

Thank you to Rob and his team for all your efforts in securing the sale of my property. I have worked with several estate agents over the years and can honestly say 1st Call are the best agent I have ever worked with. Wishing you all well for the future. More...

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