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19:20 Business Solutions logo
1

19:20 Business Solutions

Vancouver

19:20 Business Solutions logo
1

19:20 Business Solutions

Vancouver

About

We have been a Virtual Assistant Service Provider since 2008 and have served multiple clients from the US, Canada, Germany, and Australia. There may be a lot of reasons why you need a Virtual Assistant but the most important reason why you need one is TIME.

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Q&A

What I love most in what we do is helping start up businessmen and companies. Our main objective is to add value to our existing clients and their businesses. We don’t work as a contractor; rather, we work as a partner. We don’t work for you but we work with you. We do our best to add LEVERAGE to your business and help you bring it to the next level.

I am an entrepreneur myself and I know how much time is important. I started this business because I believe that everyone should have the opportunity to succeed without spending so much.

Why hire through us?

As a company who has been in the industry since 2008, we can say that we have been through a lot of trials, errors, and learning. We can say that our forte is in finding the right person that is best fit for you and your business.

Our number one formula is in qualifying both our client and staff.

Qualifying our client means that we make sure that the client is ‘Virtual-Assistant-ready’. We check on our client’s personality and make sure that we give them a VA whose personality will also fit them. We have realized over the years that sometimes the reason why a VA-Client relationship doesn’t work is simply because their personality does not match.

Our second vital formula is our HR Management process.

We make sure that we check on each of the VA’s during their work time. Although it is the client’s responsibility to manage their own VA’s, we take care of all the HR issues of the business. If there is any concern, we want to know about it immediately and we take care of it as quickly as possible.

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Services

Letters and text documents in MS Word Spreadsheets/matrices/MS Excel Presentations/MS PowerPoint Encoding/data entry Forms/reports Basic Blog/Website updates Transcription Etc.

Inbound Sales Outbound Sales Customer Service Etc.

Calendar Maintenance Appointment Setting and reminders Email account management Customer/client Liaison by phone or email Conference calls Personal assistance Newsletters & Posters Voice memo dictation Etc.

Researching and creating itineraries Assist in bookings and ticket purchases Hotel Reservations Travel information Locating restaurants & arranging reservations Travel support, directions, outbound calling Roadside assistance support Etc.