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ShinePro profile image
S

ShinePro

MapleClean, a leading cleaning company, I am proud to highlight our core values and advantages over the competition. Fundamental values: Excellence in quality. At MapleClean, we are committed to offering high-quality cleaning services. Our dedicated teams are highly trained and use the latest equipment and techniques to ensure exceptional results for our clients. Customer-Centric Approach: We prioritize the needs and satisfaction of our customers. Environmental Responsibility: We are environmentally conscious and use eco-friendly cleaning products and practices to minimize our carbon footprint. We believe in a sustainable approach to cleaning that benefits both our customers and the planet. Professional Integrity: MapleClean maintains the highest standards of professionalism and integrity. Our staff is trustworthy, reliable, Advantages over the competition. Custom Cleaning Solutions: MapleClean excels at providing custom cleaning solutions tailored to each client's unique needs. We take the time to understand your requirements and create a plan that delivers the best results, differentiating us from one-size-fits-all competitors. Comprehensive Services: Our cutting-edge technology, MapleClean stays up to date with the latest technologies and cleaning products. Transparent Pricing: We provide clear and transparent pricing with no hidden charges. Customers appreciate our simple approach to pricing, which sets us apart. We at MapleClean offer any emergency call, In short, MapleClean's dedication to quality, customer-centric approach, environmental responsibility, professionalism and the advantages of hiring quality services.

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How long have you been in business?

"At MapleClean, we're proud of our experience and expertise in the cleaning industry. We've been serving our community for several years, providing top-notch cleaning services to homes and businesses. Our team is dedicated to delivering exceptional results and exceeding our clients' expectations. We're committed to building long-term relationships with our clients and helping them achieve their cleaning goals. Call us today to learn more about our services and schedule your appointment!"

Puedes personalizar la respuesta según tus necesidades y experiencia específica.

"MapleClean has been serving the community for several years, providing reliable and efficient cleaning services. We're dedicated to delivering exceptional results and building long-term relationships with our clients. Call us today to schedule your appointment!"

Phone: (613) 581-1708

Do you bring your own equipment and supplies?

MapleClean, oversee the procurement and management of equipment and spare parts for our operations. We have established protocols and suppliers to ensure that we have the necessary equipment and spare parts readily available when needed.

What do you love most about your job?

MapleClean find most rewarding about OUR role is the opportunity to lead and inspire a team towards achieving our collective goals. Being able to innovate, strategize, and witness the growth and success of the company brings US immense satisfaction and drives OUR passion for the work WE do every day.

What inspired you to start your own business?

At MapleClean, a cleaning company with a proud 12-year history, what inspired me to start my own business was a combination of factors. Firstly, I have always been passionate about providing high-quality cleaning services to individuals and businesses. I saw a need in the market for reliable, efficient and professional cleaning services, and I wanted to fill that gap.

Additionally, I wanted the freedom and autonomy that comes with owning and running my own business. The opportunity to build something from the ground up, create a company culture that values excellence and customer satisfaction, and make a positive impact on the community were all driving forces behind my decision to start ShinePro.

Overall, the inspiration to start my own business came from a combination of passion for the industry, the desire to fill a market need, and the search for personal and professional fulfillment.

Why should our clients choose you?

At MapleClean, we are a trusted cleaning company with over a decade of experience. There are several reasons why our clients should choose us:

1. **Quality Service**: We pride ourselves on providing exceptional cleaning services that meet and exceed our clients' expectations. With 12 years of experience, we have perfected our techniques and processes to ensure the highest quality results.

2. **Reliability**: Our track record speaks for itself. Over the past 12 years, we have earned a reputation for reliability and consistency. Clients can trust us to arrive on time and complete the job thoroughly and efficiently.

3. **Professionalism**: Our team is made up of trained and experienced professionals who are dedicated to providing courteous and professional service at all times. From our customer service representatives to our cleaning technicians, professionalism is at the forefront of everything we do.

4. **Customized Solutions**: We understand that every client has unique needs and preferences. That's why we offer customized cleaning solutions tailored to each client's specific requirements. Whether it's a one-time deep cleaning or ongoing maintenance services, we can accommodate any request.

5. **Commitment to Customer Satisfaction**: Our ultimate goal is customer satisfaction. We do everything possible to ensure our customers are satisfied with the results of our services. From the moment you contact us until the completion of the cleaning job, we prioritize open communication and responsiveness to ensure a positive experience for our customers.

In short, customers should choose MapleClean for our commitment to quality, reliability, professionalism, customized solutions, and dedication to customer satisfaction. With 12 years of experience under our belt, we have the expertise and resources to provide exceptional cleaning services for any need.

Can you provide your services online or remotely? If so, please add details.

As a cleaning company, our services are primarily performed at our clients' premises. However, we offer certain online or remote services to enhance the overall customer experience:

1. **Online Bookings and Consultations**: Clients can easily book our services or make inquiries through our website or online booking platform. They can specify their cleaning needs, schedules, and any special instructions, allowing for a seamless booking process without the need for in-person interaction.

2. **Virtual Consultations**: For clients who prefer a more personalized approach, we offer virtual consultations where they can discuss their cleaning requirements with our team via video conferencing platforms. During these consultations, we can assess the scope of the project, provide recommendations, and answer any questions the client may have.

3. **Customer Support**: Our customer support team is available to assist clients remotely via phone, email, or live chat. Whether scheduling changes, inquiring about services, or addressing any concerns, clients can contact us online and receive immediate assistance from our dedicated team.

4. **Remote Monitoring and Management**: For clients with ongoing cleaning contracts, we can offer remote monitoring and management services to ensure their cleaning needs are met efficiently and effectively. Through online platforms and software, we can track cleaning schedules, monitor performance metrics, and provide real-time updates to clients.

While the core of our cleaning services requires an on-site presence, these online and remote offerings aim to optimize the customer experience, improve communication, and provide greater convenience to our customers.

What changes have you made to keep your customers safe from Covid-19?

To ensure the safety of our customers during the COVID-19 pandemic, MapleClean has implemented several changes and safety measures:

1. Enhanced Cleaning Protocols: We have updated our cleaning protocols to align with health authority guidelines, including the use of EPA-approved disinfectants and increased frequency of cleaning and disinfecting high-touch surfaces.

2. Personal Protective Equipment (PPE): Our cleaning technicians are equipped with appropriate PPE, including masks, gloves, and, in some cases, protective suits, to minimize the risk of virus transmission during cleaning operations.

3. Employee Training and Education: We have provided comprehensive training to our staff on COVID-19 prevention measures, including proper hand hygiene, respiratory etiquette, and the importance of social distancing at work.

4. Customer Communication: We have openly communicated with our customers about the steps we are taking to prioritize their safety and that of our staff. This includes providing information about our updated cleaning protocols and any changes to our service offerings.

5. Flexible Scheduling and Cancellation Policies: We understand that the pandemic has brought uncertainty to our clients' schedules. Therefore, we have implemented flexible scheduling and cancellation policies to accommodate changes in our clients' needs and preferences.

6. Health Screenings: We conduct regular health screenings for our staff, including temperature checks and symptom monitoring, to ensure they are healthy and fit to work.

7. Contactless Service Options: Whenever possible, we offer contactless service options to minimize physical contact between our staff and clients. This includes electronic payment methods and virtual consultations.

By implementing these measures, ShinePro aims to provide a safe and healthy environment for our clients while continuing to provide high-quality cleaning services during these challenging times.

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Reviews

4.78/5.00

based on 116 reviews

The average rating for Bark Housekeepers in Gatineau is 4.78, based on 116 reviews.

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