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K

Kayla Wilson

What separates the quality of cleaners? Generally, experience. Everyone knows how to clean a microwave, but after doing it 10000 times, you pick up tricks that only time could tell. This is why I am very lucky to have learned the trade from my grandmother, who has been cleaning since she was 18 and is still cleaning into her 70's. Having that kind of knowledge passed down to you definitely gives you a head start in the industry. My grandma taught me to be not only efficient, but to be effective. I was trained cleaning houses for a "base pay" meaning the quicker you worked, the more you made per hour. Over the past 7 years many things have changed, one being the shift to hourly rates in the house cleaning industry. Though the times and normality have changed, I still clean with the speed and the precision taught to me by my grandma.

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How long have you been in business?

I have been cleaning houses since April 2014. For years I cleaned part time while working a full time job, and in 2018 I made the jump and went full time.

Do you bring your own equipment and supplies?

I can bring my own cleaning supplies including cleaning products, dusters, cloths and brushes. Client must provide vacuum, mop and bucket (or other floor cleaning system) and toilet brush. This is to avoid cross contamination from one clients house to the next- fleas and lice can live inside a vacuum cleaner.

What do you love most about your job?

I love getting to meet new people and be in a different environment every day, but most of all, I love helping people. Cleaning seems like an easy task, but is taken for granted.

What inspired you to start your own business?

I started cleaning with my grandmother who has cleaned houses for 50 years. This inspired me to take control of my own schedule and follow her lead into a life of self employment.

What changes have you made to keep your customers safe from Covid-19?

PPE: Wearing gloves, booties and a mask and changing them throughout the appointment to ensure effectiveness.
Equipment:
Although I do request clients provide their own cloths, in the event that I provide cloths I keep dirty cloths separated from clean equipment. All cloths and tools are sanitized between each use including any brushes.
Using disinfectant spray on my apron after every client and washing to sanitize daily.
Using disinfectant to clean my equipment before putting it away at the end of every appointment (including any spray bottles, swiffer duster handle etc).
Service:
Paying extra attention to high touch areas by cleaning and disinfecting areas including but not limited to: around doors and knobs, light switches, railings, window hardware etc).
Canceled all AirBnB cleaning contracts.
Opening windows in the house when possible.
Asking that clients try to plan to be out of the house during their appointment. If this is not possible or comfortable for the client, I would ask that they please maintain social distancing and wear a mask while in the same room as me.

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Reviews

4.67/5.00

based on 171 reviews

The average rating for Bark Housekeepers in Nepean is 4.67, based on 171 reviews.

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