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A day in the life of a retail Security Guard

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Mika, Staff Writer

Thursday, 3 June 2021

Retail security is no joke. After all, no one wants to see their profits stolen. Every store wants to keep both its customers and employees safe, whilst deterring potential shoplifters, and that’s where security guard services come in.

Before you look for a security guard to hire, here are some of the key roles that a security guard takes on in their day-to-day job role.

Ensure the safety of customers and staff

The main role of a security guard is to ensure the safety of both customers and employees. They’re constantly on the lookout for potential dangers, both inside and around the store. If they notice a potential threat, they’ll work to mitigate it, keeping everyone inside the store safe.

Deter and apprehend shoplifters

Many would-be shoplifters will be deterred by the presence of a security guard. After all, if you’re going to choose a store to steal from, it isn’t going to be the store where a security guard is patrolling!

Security guards are trained to keep a close eye on both stock and customers. If your store is targeted by shoplifters, your security guard will work to quickly apprehend the perpetrator, detaining them until the police arrive to assist.

Provide ad-hoc customer service

Although customer service isn’t usually part of a security guard’s job description, they inevitably get roped into the occasional bit of customer service. For example, security guards often get asked for directions around the store by confused customers and are often more than happy to assist where possible.

Handle emergency situations

When an emergency situation occurs, it’s often the store’s security guard who will take charge. Whether it’s a shoplifter, a bomb threat or an evacuation, security guards are trained to remain calm and in control in even the most challenging of situations. When a crisis occurs, you want a security guard on your side to take control of the situation and keep everybody calm.

Ensure safety procedures are followed

Security guards are highly trained to keep everyone safe. Even when an emergency situation occurs, they’ll work to keep everyone calm and make sure that everyone gets out of the building quickly and safely. They’ll make sure that your safety procedures are followed by everyone on site, helping to avoid the risk of accident or injury.

Writing notes

You might not think that there’s a great deal of paperwork involved with being a security guard, but you’d be surprised. After an incident such as a theft or damage to property, a security guard will make detailed notes about the incident which may be used by the police or courts at a later date. This can aid prosecutions, ensuring that criminals are caught and dealt with appropriately.

Hire Security Guard services on Bark

If you’re looking for Security Guard hire to provide protection for your store, look no further. When you search for a Security Guard on Bark, you can read reviews from genuine former clients before requesting a quote from your favourites. Why not give us a try today? 

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