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Plug Services profile image
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Plug Services

Our company uses eco-friendly products. By choosing us you choose less hazardous products that have positive environmental attributes, like low toxicity, low volatile organic compound content, low life cycle use, and are biodegradable. All our cleaners are experienced professionals that we hand pick and train to maintain the highest standards. We strive to establish and maintain long-lasting relationships with our clients by providing services that go above and beyond expectations. We strive to build strong communication and interaction with our clients for the end results of mutual satisfaction.

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a professional

How long have you been in business?

We understand the importance of our clients' satisfaction, and for the past 9 years, we have dedicated ourselves to delivering nothing less.

Do you bring your own equipment and supplies?

Yes. However, we understand the importance of maintaining high hygiene standards for domestic cleaning, which is why we don't provide a mop as a material. This ensures that we can confidently uphold cleanliness without any compromise that may arise from using different types of mops.

What do you love most about your job?

Ensuring utmost satisfaction for our valued customers.

Why should our clients choose you?

1. We guarantee your bond back. It will be released for a maximum period of five days.
2. If the property doesn´t have the following services; water or power, the guarantee won’t be valid.
3. If you have a recall from the property manager, real estate agent, or house owner, our team will
return within 48 hrs., please allow the time mentioned. Exit reports or emails with proof must be
sent to us before attending. (bookings@plugservices.com.au) If you decide to proceed to REDO the cleaning by yourself or hire other cleaners, our guarantee won't be valid, and no reimbursement will be done.
4. The following items are NOT Included if not specified in the booking:
*Mould in walls / Ceilings, furniture cleaning, exterior windows, high pressure, rubbish removal,
blinds, garage, and balcony. ALL CAN BE DONE UPON REQUEST.
If you decide to not book the items mentioned above and the real estate requested to clean, we
are able to assist you but with an extra fee plus the price of the item.
5. Extra rooms: is considered an extra room if you have more than one living room or dining room.
6. Carpets and blinds; will be asses and notified prior to starting the job if the conditions are not
normal and can’t bring back to their original stage.
7. Cancelations must be notified 24hr prior date and time booked, a cancelation fee of $50 dollars
if not.

Can you provide your services online or remotely? If so, please add details.

We can send an estimated quotation. We can provide this by either researching the property online or utilizing various online platforms to gather the necessary details and promptly deliver them to the clients.

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