Plug Services

Yes. However, we understand the importance of maintaining high hygiene standards for domestic cleaning, which is why we don't provide a mop as a material. This ensures that we can confidently uphold cleanliness without any compromise that may arise from using different types of mops.

Ensuring utmost satisfaction for our valued customers.

1. We guarantee your bond back. It will be released for a maximum period of five days.
2. If the property doesn´t have the following services; water or power, the guarantee won’t be valid.
3. If you have a recall from the property manager, real estate agent, or house owner, our team will
return within 48 hrs., please allow the time mentioned. Exit reports or emails with proof must be
sent to us before attending. (bookings@plugservices.com.au) If you decide to proceed to REDO the cleaning by yourself or hire other cleaners, our guarantee won't be valid, and no reimbursement will be done.
4. The following items are NOT Included if not specified in the booking:
*Mould in walls / Ceilings, furniture cleaning, exterior windows, high pressure, rubbish removal,
blinds, garage, and balcony. ALL CAN BE DONE UPON REQUEST.
If you decide to not book the items mentioned above and the real estate requested to clean, we
are able to assist you but with an extra fee plus the price of the item.
5. Extra rooms: is considered an extra room if you have more than one living room or dining room.
6. Carpets and blinds; will be asses and notified prior to starting the job if the conditions are not
normal and can’t bring back to their original stage.
7. Cancelations must be notified 24hr prior date and time booked, a cancelation fee of $50 dollars
if not.

We can send an estimated quotation. We can provide this by either researching the property online or utilizing various online platforms to gather the necessary details and promptly deliver them to the clients.