Zen Technology Solutions
Englewood, CO, Denver
Englewood, CO, Denver
We are a small group of IT problem solvers who love nothing more than helping businesses secure and optimize their computers and networks. Let's talk about how we can help your team!
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Remote IT Support
Online help with common computer, user, and application problems. Our remote help desk technicians are US based, experienced, highly certified, security conscious and super easy to work with! This service is for issues affecting a single computer or user. For issues that affect an entire organization, see our "Network Support" service which includes servers, firewalls, domains, shared files, etc.
Network Support
Technical help for networks, servers, firewalls, domains, clouds, shared files, etc., from our top level network engineers and systems administrators. All US based, highly certified, security conscious, and super easy to work with! *this service is for issues affecting your entire network or groups of users; for help with single user or computer problems, see our "Remote IT Support" service.
Managed Anti-Malware for Business
We start by providing you with our favorite business-grade anti-malware service from our partner, Webroot. Each installation is centrally managed and accessible by you as well as our team of US-based cyber-security experts who monitor for threats 24/7. Includes DNS filtering for the whole office, as well as, optionally, DNS filtering agents for remote or travelling users.
Firewall as a Service
One of the common missing or misconfigured elements for any office network, an enterprise-grade, application layer firewall with Intrusion Detection and Prevention Service IDS/IPS which can detect and block network transmissions to or from malicious servers out on the web.
We combine the appropriate hardware with 24/7 monitoring and support from US-based, cyber-security specialists, and also includes ongoing update management and regular configuration backups.
Advanced Email Filtering
Statistics show that email is the most prevalent cyber-threat vector affecting businesses today. We combine our partnership with one of the nation's leading email protection services, Proofpoint, with professional set up, 24/7 monitoring, and ongoing support by our certified cyber-security experts. Includes advanced spam, scam, and phishing protection, and optionally, a 10 year email backup/archive, plus message encryption and data loss prevention (DLP).
System Backups with Offsite Disaster Recovery
A favorite for good reason - we can backup file shares, as well as entire server or workstation disks, to our recommended provider's cloud (varies by requirement), and, in the event of a disaster, restore and run a backup of your system(s) in our virtual environment to reduce downtime due to system failures from days to minutes.
Systems Management Service
Combining our favorite Remote Monitoring and Management (RMM) partner, with certified computer and server experts. Includes system patch management with 3rd party updates, 24/7 monitoring of security settings and event logs, predictive failure analysis and alerts, and remote management capabilities for quick access to our technical support team when needed.
