You First Tech

Steve was able to fix the problem I had with my email server.  He continued working until it was resolved.  I happy with that.

Reviewed on Yelp

WHY is it "such a breath of fresh air" to find someone who does exactly what is promised, quickly and charges a reasonable price? Steve resolved my issues with my Mac Mini in a few hours, returned it to me at home and re-connected it to be sure it was completely "healthy" again. Steve is personable, has a wealth of knowledge and a great sense of humor. More...

Reviewed on Google Maps

I have continued to call Steve whenever I have any type of technical problem and he never lets me down. He is always so helpful and patient with my complete lack of technical knowledge! I Feel so fortunate to know that he can help whenever I need it.   Thanks Steve More...

Reviewed on Yelp

Steve was amazing.  He was one of the first to reply to my request and came the very next day.  He arrived on-time and did a very thorough check of my computer and created a work around for my scanner problem. Additionally, his knowledge of wi-fi, routers and systems is incredible.  I would highly recommend him. More...

Reviewed on Yelp

Steve got all the virus removed from my laptop that some fake dude representing to be from Microsoft tech had hacked into my computer. He knows his stuff highly recommended for any computer problems More...

Reviewed on Google Maps

Fixed my Mac in about 2 hours

Reviewed on Google Maps

Called up Steve when I had an issue. Very helpful explained what it could be as well as an estimate for price and time. Very accurate in both would recommend anyone looking to fix their computer issue to contact him and get his help. The location is an apartment as well next to the electronic store so call him if you have trouble finding it. Had an issue with my Apple desktop hard drive and he took care of it very quickly and thankfully the same day. Very appreciative of his efforts and communication. More...

Reviewed on Yelp

Here I am ... 5+ yrs. later since my previous review ... "Dr." Steve continues to be a fantastic guru ... seems to know EVERYTHING . .. + patient, common sense, doesn't use "computer speak" ... [which often is not understood by his "patients"]When Steve says he "will be there" he IS ... on time ... doesn't waste time and his charges are reasonable ... it feels good to know there's a "Doc." Steve out there.My computer is soooo happy after he's here ... More...

Reviewed on Yelp

Steve fixed my macbook pro for an unbeatable price. I recently took my imac in and he took a look at it for me and immediately found the problem. Look No further, quick and easy process with Steve More...

Reviewed on Yelp

Look no further. Steve gets it done.

Reviewed on Google Maps

Steve, the computer expert is very knowledgeable about computers. He quickly repairs any problems I have with my computers. He is so trustworthy that I allow him to remotely repair my computers. I would not go anywhere else with my computers. More...

Reviewed on Google Maps

We used You- First -Tech, Steve Baylie, a number of times before. He was patient and answered all our questions. This time he was here again, as promised. My wife had her problems and I did mine. Amazing how much he knows!! He even emailed an IRS form which Lilly was looking for. Thank you, Steve. See you next time... More...

Reviewed on Google Maps

Knowledgeable, friendly, "ungeekish" and great for computer help. Steve is wonderful for this job. I highly recommend him.

Reviewed on Google Maps

I had a problem with my computer and it was fixed quickly.

Reviewed on Google Maps

Every critical life lesson I have learned has been spoon-fed to me through the wonder of the Hollywood screen. Want to win the big game? You better find yourself a ragtag bunch of underdogs. Want to get the girl? Creepy stalker moves like showing up uninvited and making huge, awkward professions of infatuation work every time. Need a good computer super genius? They better be a lone wolf that works their magic in a solitary lab you will never see. A real guru doesn't show you the goods. Sorry, but that's just science. Your digital Sherpa also better not have a corporate clock to punch. Yoda didn't have a polo shirt with a multi-national insignia on it for good reason; he wasn't "The Man's" lap dog.

Now, initially I was dubious. From the aforementioned movietime wisdom, I know that any great computer wiz is also a hygienically-challenged, misanthropic recluse who can't get through a conversation without condescension. Steve runs wholly counter to that. He was very nice while taking the time needed to explain (and, if I'm honest, re-explain) all the answers to our questions. He also gave us extremely reasonable rates despite the fact that he obviously knew we were in a serious bind.

After an intense 24 hours and, I assume, an 80's style movie hero montage, we had our laptop back and good as new. He didn't treat our bank account like Sasha Grey in a locker room. He didn't talk to me like I have the IQ of a not particularly bright goat (You know the goat I'm talking about. Always eating clothes or getting its head stuck in the fence. I hate that goat). He didn't even leave Cheetos crumbs in the nooks and crannies of my keyboard. He just fixed everything quickly for a good price while being a really nice guy.

Forget the people on the "Squad". Steve is your guy. More...

Reviewed on Google Maps

I had a failed hard drive and needed to recover files. I had several quotes from other techs, but Steve was the only one who thought outside the box and gave me a simple and affordable option of only trying to retrieve my data before more involved/expensive methods for my 3 year old laptop.  He responded quicly, was straight foward, and easy to work with. I will go to him for any future needs. More...

Reviewed on Yelp

My Dell laptop crashed after only 1 year of having it , 10 days over the 1 year warranty from one of the big chain electronic stores where I bought it , their answer sorry its over warranty nothing we can do ! , but they want to push more sales and warranties on you and your left with a laptop that's only 1 year old that's useless ! what the heck. I go on trusted Yelp and look for computer repairs in the Torrance area where I reside, that's when I come up with Steve the owner of first tech and explain what had happened , I drop it off to Steve and he explains about the process & also breaks down in every day words about the basics off a hard drive and how they can fail and the next day he calls and lets me know he had looked and confirmed hard drive was shot !, he educated me on solid state laptops versus hard drive ones and in my line of business I move around a lot and my laptop comes with me hence why 3 laptops all hard drives have collapsed in the period off 5 years !  so now being well informed by Steve I will look around for a solid state laptop and will not have all those issues when travelling around , he even told me to look around on black Friday and I could pick up a sale rather than repair a laptop that would give me the same issues down the line from moving it around a lot ! all in all a great tech who is after the customers interest not just making the sale and not caring what happens unlike many others and large companies. you wont go wrong with Steve  he is from what I observed trust worthy , affordable, professional , and most of all Honest guy. More...

Reviewed on Yelp

I started having a problem with my desktop when attempting to open Outlook.  The system error message said that I had a corrupted file.  I had used You First Tech before for my dad's computer as well as for a previous employer.  I already knew Steve was great but had been neglectful in writing an earlier review.He came out on the promised day and time.  Took a look at my computer and fixed it in less than an hour.  He even gave me helpful advice on purchasing a new computer and backing up my current system while the repair program was running.  Definitely gave me ideas to help make my search process much easier.Steve is very personable, detail-oriented, pleasant and a great listener.  The price was also fair. All the things I appreciate.  Who could ask for more?  I will definitely be calling him for all of my family's computer needs. I would recommend him without any hesitation. More...

Reviewed on Yelp

Needed a few things done to my computer and called on Steve.  He was professional, clean, personable, knowledgeable,helpful, prompt and congenial.  I highly recommend him (and I am choosey). More...

Reviewed on Yelp

Steve has been my company's 'IT' person for several years and it is really great to have someone like Steve to call upon. He is responsive and works diligently to get the job done . Also enjoy the computer tips and shortcuts I learn. Most definitely would recommend Steve to any business or individual More...

Reviewed on Yelp

My laptop stopped working, I was in a panic. So I called Steve @ You First Tech.The best! Steve, got it back working, thank you! He was reasonable and helped me a lot!Best thing I can say is: "My laptop is working, Thank you Steve! You are highly recommended!" More...

Reviewed on Yelp

I am very pleased with Steve and the work he did on my husband's laptop. He is very personable and easy to talk to and does take the time to answer any questions you may have. The work was excellent and his pricing and speed of getting the job can't be beat! Would definitely recommend him. More...

Reviewed on Yelp

Called Steve and dropped off my desktop tower today, Saturday 5pm, some kind of internet connectivity issue.  He called me back 2 hours later that it was fixed and ready for pick up!  He even came out of his shop, met me at the car and picked up the tower and then carried it back out to me upon pick up.  What convenience!  The best service and just the right price.  I asked him for advice and guidance on computers...he gave it to me on the spot.  It's so impressive.  Gave me great advice in layman's language.  He gave me the price quotes up front and asked questions based on what I was describing to him.  He's an honest person who knows his stuff and if you're not using him...you're wasting money and losing out!  Thanks Steve! More...

Reviewed on Yelp

This is the fourth time Steve has helped with my computer issues. He is very professional and always get the jobs done. He even responds to my emails. I try to remember as much as I can while he Is fixing my computer issues but sometimes things will come up and when I email him, sure enough, he gets right back to me to give me a hand. I highly recommend him! More...

Reviewed on Yelp

I was having serious issues with my internet and wifi. I called Steve and he was able to understand my issues.  Needed someone to come by my house asap and trouble shoot. Steve was available to come the next day. He showed up on time as promised and called me 30 minutes before to let me know he was on his way. Steve asked me to show him my equipment and what passwords I wanted and how I wanted my network set up.  After an hour of trouble shooting Steve had the network and my wifi up and running.  We did a little trouble shooting together to get the wifi signal strength really strong on the other side of my house. And Steve took the time to explain what he settings to get my network up and running. Thanks Steve. My network works. More...

Reviewed on Yelp

Once again Steve to the rescue.  I am not tech savvy at all and any time I need someone to help I know I can call Steve and he does an amazing job.  He arrived as usual on time and hooked up my new printer and back up drive as well as helping me set up my work laptop.  Just a great guy!!  A+++++++ More...

Reviewed on Yelp

My computer crashed so I had purchased a new one at Best Buy.  I needed my data transferred to my new pc and Best Buy gave me a quote for $160. I knew that was a rip off so I checked Yelp reviews and found Steve. He was able to assist me right away and it only cost $50.  He was professional and very personable. I would highly recommend his service if you have any pc issues. More...

Reviewed on Yelp

Steve is a lifesaver -- extremely patient and personable.  He responded quickly, solving my networked printer issue with professionalism and offering suggestions to maintain my smooth office work flow.  He's a keeper...

Reviewed on Yelp

These guys have always been able to fix anything I needed to have fixed, and their advice has consistently proved true. My only complaint is that they don't offer pickup and delivery, which would make a HUGE difference for busy professionals who otherwise have to take time off work just to bring the computer in.

Reviewed on Google Maps

If you're looking for quick and efficient service, Steve is the person to call. Not only was my laptop issue resolved within 24 hours, but Steve took the time to provide me with some tech knowledge that will help guide me in choosing my next laptop. Stellar customer service and completely budget friendly--I highly recommend him! More...

Reviewed on Yelp

Love Steve's work. He's not expensive at all (reading the one negative review), totally cost effective if you drop off to his place. I'm in Michigan now and planning on a trip to LA soon, and I still contacted Steve about my PC! I trust him that much. I had my laptop destroyed here in MI by someone and I regretted not waiting to see Steve. He's worked on my laptops many times and I'm always happy. I totally trust him with fixing my pc's. When I move back, I'll definitely resume my service relationship with Steve. Love his work. More...

Reviewed on Yelp

Our office computers took a crash and the tech support we were getting at the time was terrible. Finally we found Steve through yelp and asked him to come over and take a look. He was very knowledgeable and had a great personality. Scroll forward.... we have 6 new computers and are all cleaned up and running fantastically. Thanks Steve More...

Reviewed on Yelp

Wow!  Thank you Steve.  Amazing.  Some nasty arabic yahoo virus on my MAC has taken me DAYS to try to fix, he fixed overnight. I am MOST impressed.  Also afraid he will get too busy as I have many friends with technical problems.Steve, remember me when..... More...

Reviewed on Yelp

Based on these reviews, I asked Steve to help me transition from PC to Mac. He transferred my files, installed programs, and gave me all kinds of advice and tips (not sure I'll remember them all! ) Steve seemed to know everything about both systems. I recommend him highly. More...

Reviewed on Yelp

After checking out all the 5-star Yelp reviews, I decided to see if Steve could resuscitate my dead p.c. so that I could deactivate & uninstall some graphics programs and salvage the last 6-months' worth of data files. No dice; he was unable to access the hard drive. He advised just replacing the hard drive rather than buying a new p.c. with Windows 10 since he feels it will take a while for MS to work out all the bugs in the new version. He installed a new hard drive and answered all questions very clearly and gave good advice. His prices are reasonable and he has flexible hours -- including Saturdays. I highly recommend him. More...

Reviewed on Yelp

I found Steve here on Yelp. He is knowledgeable and full of good advice. He is also personable, fast and affordable. What more could you possibly want? If you have a computer problem, don't delay and give him a call. He also does Apple. More...

Reviewed on Yelp

Steve was AWESOME!  I took my computer to another repair shop in Torrance and they told my all my files were lost after receiving a error of "hard drvie failure".  Upon receiving my computer back I did a search and was able to see files that were still on the harddrive.  I called Steve and schedule a time for him to come by.  Steve was able to find all my files and transfer them to a backup drive.  THANK YOU STEVE!!!  Never take for granted what one company tells you. Will be calling Steve to come back to set up a few more things for my home and business. Thanks again Steve! Sherry L. More...

Reviewed on Yelp

Steve was prompt,very reasonable with fees,great communication easy to understand.Did fantastic job of with removing my computer of viruses. Very nice and polite guy.Thanks so much More...

Reviewed on Yelp

Every critical life lesson I have learned has been spoon-fed to me through the wonder of the Hollywood screen. Want to win the big game?  You better find yourself a ragtag bunch of underdogs. Want to get the girl? Creepy stalker moves like showing up uninvited and making huge, awkward professions of infatuation work every time. Need a good computer super genius? They better be a lone wolf that works their magic in a solitary lab you will never see.  A real guru doesn't show you the goods. Sorry, but that's just science.  Your digital Sherpa also better not have a corporate clock to punch.  Yoda didn't have a polo shirt with a multi-national insignia on it for good reason; he wasn't "The Man's" lap dog. Now, initially I was dubious. From the aforementioned movietime wisdom, I know that any great computer wiz is also a hygienically-challenged, misanthropic recluse who can't get through a conversation without condescension. Steve runs wholly counter to that. He was very nice while taking the time needed to explain (and, if I'm honest, re-explain) all the answers to our questions. He also gave us extremely reasonable rates despite the fact that he obviously knew we were in a serious bind. After an intense 24 hours and, I assume, an 80's style movie hero montage, we had our laptop back and good as new. He didn't treat our bank account like Sasha Grey in a locker room. He didn't talk to me like I have the IQ of a not particularly bright goat (You know the goat I'm talking about. Always eating clothes or getting its head stuck in the fence. I hate that goat).  He didn't even leave Cheetos crumbs in the nooks and crannies of my keyboard. He just fixed everything quickly for a good price while being a really nice guy. Forget the people on the "Squad". Steve is your guy. More...

Reviewed on Yelp

My computer wouldn't boot, just beeped. A little research indicated it was a bad video card. I did a little troubleshooting, but didn't want to spend any more time on it. Even though I have CS&E degree, I don't have much patience to mess with hardware anymore. I contacted Steve and dropped off the computer. He got back to me promptly with a very reasonable quote and I authorized the work. Once the card came in, he installed and tested it. Steve is very professional and he made it very easy. I'd definitely recommend him to friends. More...

Reviewed on Yelp

I must admit I am ambivalent about writing this review. Not for any reasons that have to do with Steve, but simply out of greedy self-interest. You see, if it gets sufficiently publicized how outstanding Steve's knowledge and service are, he will probably get busier and more expensive. I have used Yelp heavily for the last several years and only rarely have been pushed out of my inherent laziness to write reviews, but (damn it!), it's the right thing to do. I've been around the block (I learned BASIC using punch cards, if that paints a picture), and have used tech people for a long time. No one has remotely approached Steve's knowledge, efficiency, professionalism, dependability and approachability. He's also (ouch!) under-priced, and even cheaper if you can drop the problem off at his place. I have never been able to faze him and if he can't fix it, it's a hardware issue, end of story. Plus he does hardware masterfully, and also just happens to be a very likable guy. Call him (while he is still affordable and available)! More...

Reviewed on Yelp

Steve B. is EVERYTHING GOOD everyone else said about him in Yelp reviews.You want HELP? You First Tech on YELP is the answer. Read on...ESPECIALLY FOR SENIORS:Steve is sharp, knowledgeable and NOT arrogant or impatient; he does NOT take over the computer and do things while leaving you in the dark!  He explains what he's doing clearly and in "lay" terms. He is patient -- he doesn't sigh in exasperation with my "Huh?" questions!  He goes out of his way to be helpful. He's fair and reasonable in his pricing. He is on time and I live a long way away. If traffic delays are encountered, he will call. AND, most importantly, he keeps his client files so organized that I can call him two years after his last visit and he can tell me all the passwords I forgot I ever used! More...

Reviewed on Yelp

My mac laptop was infected with a virus.  I dropped it off to Steve and the virus was taken care of within a couple of hours.  Steve explained what I needed to do to prevent it from happening again.  Price was very reasonable.  Very satisfied customer and will recommend to friends and family. More...

Reviewed on Yelp

i good guy , when i said and make it appointment with him, and he is on time. its possible , what ever is hard a time for me my computer old.  he fix it easy at short a period of time. More...

Reviewed on Yelp

Wifi in the house went down and we set an appointment for the Geek Squad to come out for $200.  The Geek Squad then pushed our appointment another week, so we sought other help.  Glad we did! I found "You First Tech" on Yelp and we left a message for Steve.  He called back in 5 minutes, came out that day at his $70 an hour rate.  It turned out our Aiport Express Base Station needed to be completely re-setup, so he ended up fixing the Wifi in the first hour.  We ended up keeping him for 3 hours total and having him fix every little issue we had on the computer, printer, etc.  Each time we were about to go into another hour, he let us know and made sure it was ok.  He was extremely nice, very user friendly, and even left us a document on the computer on how to fix the wifi in case anything like this happened again.  Overall a great experience, much cheaper and easier to reach than the Geed Squad.  Nothing felt better than canceling that appointment and telling them to hit road.  We are using "You First Tech" from now on and recommending them to all other neighbors. More...

Reviewed on Yelp