Fairfax, California
25 customer reviews
Juliette Isles
We Highly Recommend WMPH
They are very cordial, receptive and attentive.
We found them during COVID lockdown when our Vet was extremely overwhelmed with patients and they warmly accepted us most graciously.
The care given by every team member is outstanding, tender and sweet.
They have helped us through routine care, euthanasia of our 17 yr old feline and an emergency of our beloved 5 yr old little pup.
We always felt welcomed, well cared for and a genuine heartfelt loving connection to the animals they attend to.
We are so happy and appreciative to have their services in our town.
❣️
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K Gerber
Dr Redfield is great. I live in Mill Valley but drive all the way to Fairfax for any dental work and surgery because I trust her surgical skills and judgements.
Julie A.
Let me start this review by saying that I live in Mill Valley and I happily drive to Fairfax to see Dr. Redfield, Rachel the vet tech and Denise the front office person. When it comes to veterinary practices, I believe it's very important that the animals will be taken care of beautifully as well as people that care for the animals. They are one of the rare practices where both are true. I have dogs and guinea pigs and have gone through lots of emotional experiences with both groups of my animals. They not only provide exceptional medical care, but exceptional emotional care too. Dr. Redfield, while being an expert and very knowledgeable across many animal groups, is also one of those doctors that is able to say what she doesn't know well and is willing to learn and improve her care. No arrogance or ego! Don't hesitate to bring any of your animals to this one of a kind practice! More...
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Suzanne Whelan
Dr. Redfield, Rachel, Bill & Denise have created a 'dream team' for pet care. They are a small and independent pet hospital that takestime and such wonderful care of our dog. Shay Redfield is a gem of a vet and we are extremely lucky to have her in this community. Thanks to her thorough exam and treatment, our dog is now feeling much improved. From the first moment we entered the West Marin Pet Hospital, our dog received excellent care and attention. We feel so happy to have found Shay Redfield! More...
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A M.
I can't say enough wonderful things about this place. The entire staff is amazing and all truly care about your pet. They go above and beyond for both animals and their owners. If you want only the best for your pet, this is the place to go. We are so grateful to have found them and look forward to working with them for many years ahead. More...
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Dawn Y.
Amazing! Dr. Shay Redfield is the most thorough, honest and down-to-earth vet I've ever met. She is a good investigator and was able to quickly get to the root cause of what was going on with our beloved cat. We came from a vet we liked but the business was bought by a chaotic hospital that was overly expensive and didn't arrive at a diagnosis. Our experience at West Marin Pet Hospital in Fairfax was exceptional. They love animals and it shows. From Denise at the front desk, to Rachel, the animal tech, everyone is warm, friendly and welcoming. I think their prices are reasonable and most importantly, you feel that they care about your pets. We found our forever vet. More...
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Kyle D.
We LOVE Dr. Redfield! I work in the animal welfare industry and am very particular about veterinarians and the care of my animals. She is incredibly welcoming, compassionate, and sensitive to the needs of my cats. She is reasonable, thorough, and is always willing to work with what is best for your family. Her RVT, Rachel, and receptionist, Denise, are also great. The hospital is always clean and the space for each species is setup to best suit them. I couldn't recommend this veterinary hospital more! More...
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liza k.
I went to see Dr Redfield for the 1st time today. I came with my very frightened cat who has had previous problems with urinary stones. Everyone at this office is so warm and welcoming ...starting with Denise and then Rachel, all making my cat and myself feel at ease.Dr Redfield is gentle and smart. I am so happy to have found her!Everyone there could not have been kinder or better to my cat who was incredibly relaxed considering his fears.I was a pet sitter for 20 years and have met many vets...I am so impressed with this whole office and Dr Redfield!! More...
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Stephen A.
We followed Dr. Redfield from Tamalpais Pet Hospital and are glad we did. She is incredibly empathetic and clearly loves animals. Not to mention, the front desk person (Denise?) does not get the billing wrong like the previous vet we used. Unfortunately, we had to put our last dog down. Everyone was very kind. We will continue to bring our animals to Dr. Redfield. More...
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Jessica D.
We've been to other vets who have "discriminated" against our German Rottweiler because of his breed and has insisted on putting a muzzle on him which only stresses him out and gives him anxiety. Not Dr. Redfield. She saw him for the teddy bear that he is and put him at ease immediately. She treated him for a broken claw and skin allergies and he is doing great. We're so happy to have found her and trust her implicitly with the care of our pets. More...
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Chandra R.
I can not recommend these guys highly enough. Our rescue chihuahua needed surgery for a hernia. Our regular vet quoted us 3k plus for surgery after the 350 they had already charged for xrays and blood work. I thought that sounded excessive so I called around and the new West Marin Per Hospital quoted us 1/2 the price. We brought our little dog in and had her home the same day. She has recovered really well and we felt she was in great hands the whole time. I highly recommend West Marin for their price and their top notch care. More...
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Julie A.
Let me start this review by saying that I live in Mill Valley and I happily drive to Fairfax to see Dr. Redfield, Rachel the vet tech and Denise the front office person. When it comes to veterinary practices, I believe it's very important that the animals will be taken care of beautifully as well as people that care for the animals. They are one of the rare practices where both are true. I have dogs and guinea pigs and have gone through lots of emotional experiences with both groups of my animals. They not only provide exceptional medical care, but exceptional emotional care too. Dr. Redfield, while being an expert and very knowledgeable across many animal groups, is also one of those doctors that is able to say what she doesn't know well and is willing to learn and improve her care. No arrogance or ego! Don't hesitate to bring any of your animals to this wonderful practice! More...
Reviewed on Yelp
Alexis Rockwell
The staff was so warm and friendly and the vet was very knowledgeable and compassionate. We had a great experience and we’ll be coming back.
Reviewed on Google Maps
Lee Kuhn
Dr. Redfield and her staff are wonderful. We are so grateful to them for their excellent veterinary care of the dogs we’ve brought in. I would highly recommend them— 5 stars. More...
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Bianca Asaro
This is the only vet I have been to where my dog actually pulls me towards the door when we walk by on the street! From the day that they first opened, the technician Rachel has given my dog (who is very skiddish and does not usually like people) treats and made him feel comfortable and even excited to go in! Rachel and Dr. Redfield definitely have a way with animals and know how to approach a dog that feels threatened by most people. Luckily, we have only had minor health issues so far, but each one has gone very smoothly, and my dog leaves with his tail wagging each time. Since it is on the main street, we often stop by just for a treat, which is very encouraged by Rachel, and makes a HUGE difference when we actually have to go in for a real visit. More...
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Ronald M.
Dr. Redfield and her staff are the best! Dr. Redfield is so compassionate toward my dogs and my family. She's open to discussing all options when it comes to the care of our pets, which is very important to us. I drive from Sausalito to see her. She's that good. More...
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Ilyse Reutlinger
What a great find! They are small and very caring from the moment you walk in. They go over costs with you and work hard to help you cut costs. They truly care about your pets visit and want them to be stress free. They did the best lion cut on my long haired cat who was matted. I have taken her to cat groomers when she gets matted and this was by far the best cut and stress free. I am so happy and relieved to find a wonderful local vet. More...
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Ilyse R.
I'd like to let fellow lovers of our furry friends know about a great local vet. Today I went to Dr.Shay Redfield with my long haired Siberian cat. What a great experience from the front desk to Rachel the technician and the vet. Their prices are reasonable and they go over costs prior to administering tests. My cat has been having some health issues and I was concerned about costs. They took the time to help me cut costs. My cat is home and very happy. They even did an amazing lion cut on her as she was matted. Siberian's have tons of hair and need to be shaved 2 x a year when their 3rd coat gets too heavy. I've taken her to many groomers and west Marin did the best job. They are small and you feel they really know your pet. My dog came with me to pick her up and was her usual vet nervous. The vet asked me to stop by for fabulous dried duck treats whenever I can so that she is comfortable there before they see her. They truly care about hour pet and their emotions. I am thrilled I found them More...
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Keith Offord
Great first visit. Doctor Redfield and her team quickly diagnosed and explained the conditions our cat was suffering from, and outlined affordable options for action. I feel very good about bringing my pets here for their care. More...
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Marsha Collins
This office is great! From Denise, to Rachel to Dr Redfield. My kitty is pretty sick and the care that Rachel and Dr Redfield took with her was great! If you are looking for a knowledgable, caring vet, come here!! More...
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Jeff D.
We are SO lucky to have Dr Redfield here in Fairfax, Ca. She took care of our dog the same day we called and treated her immediately. I've had dogs for many years and Dr. Redfield is very knowledgable and educated in her profession; she was direct and didn't suggest 'extra' treatment. The staff made our dog feel relaxed and they are very gentle. We highly recommend West Marin Pet Hospital. More...
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Michele W.
Dr Redfield saved my dog's life! I will be indebted to her for the rest of my life. My senior golden retriever decided to eat a tennis ball last summer. Genius. The fabric became lodged in his intestine and stomach. Dr Redfield performed 2 surgeries on him that literally saved his life. She stayed in contact with us every step of the way and was incredibly professional and warm and caring the entire time. I can attest firsthand that Dr Redfield is an excellent veterinarian... one of the best. I have 3 dogs and 3 cats .... so I certainly have experience with vets. Dr Redfield truly cares about the animals she works with -it's very obvious. She is also wonderful with my son, who is an aspiring vet. And, she is wonderful with the owners too. I wish I could give her more than 5 stars! More...
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Kathleen Kiefer
The best veterinarian in Marin, Dr. Redfield, has used her vast experience to create her own pet hospital in a convenient location in Fairfax. The environment is carefully thought out to ensure that pets, and their owners, feel welcome and as stress-free as possible. Dr. Redfield probably saved our cat's life with her accurate diagnosis of diabetes. Any animal would be lucky to be cared for by Dr. Redfield and her competent staff. If your animal companion deserves the best, visit West Marin Pet Hospital. More...
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D M.
I personally have been a huge fan of Dr. Redfield for over eight years. She is incredibly dedicated to her fur clients like they are her own. The staff is outstanding and very experienced. I couldn't be happier and I swear I noticed my Labrador was smiling... More...
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Jane C.
Dr Redfield has been my favourite vet for many years. She saw me through some tough times with our dog and was always informative and so empathetic. She understood our dog and always put his needs first and going above and beyond in explaining things to us. Our cats and other dog love her too. Now she has a new state of the art practice with super easy parking. What's not to love? More...
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