Veterinary Specialty Center of Delaware

We had an emergency with one of our cats over the weekend and we were hoping that things would either get better or be able to wait until Monday so we could call our normal vet for an appointment. On Sunday morning we knew our cat needed help and needed to be seen that day. The staff at the Veterinary Specialty Center of Delaware were terrific – from our first panicked phone call until we checked out, we were treated wonderfully and with patience and respect. When we arrived, we were seen by a triage nurse who took vitals and got the history of our cat. She explained everything she was doing and was very caring and kind towards our furball. She explained that the doctor would be in afterwards and within 15 minutes the doctor arrived. She reviewed the situation and history of our cat’s health and then based on what she had observed told us what she thought the issue might be. She explained that she needed to take our cat back to the exam room and told us everything that she was going to do. When she returned, she reviewed everything with us, and her diagnosis was spot on. She told us she had some samples that she wanted to send out to a lab and gave us the choice of whether to do it. She explained the medication our cat would need for the next week including the dosage, instructions for administering it and answered all our questions. She explained that it would be awhile while she got the medication ordered and got us ready for checkout and told us in the meantime, we could let our cat out of the carrier to explore the room and relax. The longest part of the visit was waiting for the medication and checkout, but our cat was so exhausted that she stayed in her carrier and slept so it didn’t really matter. Checkout went smoothly and we felt the cost was much less than we were expecting it to be. I don’t think that the prices here are outrageous – this is a full-service hospital with staff on hand to perform lab work, procedures and basically handle any emergency and they were open 24 hours over the weekend. I think the price was very reasonable and I was happy that we took our cat there and trusted them with her care. I would recommend this center to anyone needing emergency care for their pet – they were wonderful to deal with. I can’t thank them enough. More...

Reviewed on Google Maps

Great vets, especially Dr. Goldkamp. Dr. Murphy was also good when she found a heart condition in our dog. At our pet's end, the tending emergency vet was very understanding and supportive. Due to demand, front desk sometimes gets overwhelmed. Signage about priorities such as emergency call-ins, and little more attention to people waiting would benefit this overall great operation. More...

Reviewed on Google Maps

I just want to say thank you to the doctors and staff at VSCD! I had got my german shepherd puppy Mufasa a week ago and noticed he was not doing well. I took him to get checked at VCA and there Dr. Jennifer suggested he'd be taken in to start treatment for parvo. That was one of my worst nightmares and I kept praying it wasn't that.However, it was showing faint and we were told VSCD staff already knew we were coming and a round about cost for him to stay and start treatment. I was so scared and nervous, but upon arrival the staff was friendly, sympathetic and knowledgeable about what they could do to help Mufasa. He stayed overnight and they went to work with getting him better! Even though I could barely sleep because I was thinking about him all night I knew he was in good hands. When I called to check up on him I was happy to know he was doing well. So far since he's been home and we're following the instructions of giving him his medication and staying quarantined for a week he's shown signs of improvement and even has his ears standing up along with some weight! Thank you guys so much for the love and care you have shown to Mufasa! P.S. Sorry if he whined your ears off, he's spoiled already. Lol More...

Reviewed on Google Maps

Dr Walsh and his team (James and Karen) are amazing. Going above and beyond for my 15 yr old doxy. Dr Walsh has given him 5+ yrs of life when other vets gave up on him. Everyone is caring and kind. HIGHLY RECOMMEND!! More...

Reviewed on Google Maps

A lot of the people who have reviewed don't seem to understand this is a 24 hour veterinary hospital. Triage means they take the most critical (about the die) patients first. If there is a critical patient in the facility you may wait a while. Wouldn't you want upfront care if your pet was in critical condition or would you want "Sorry, Sally has been waiting 45 minutes so your dying pet has to wait". No. With that being said, VSC was amazing. We checked in easily, were taken back in 10 minutes and triaged. We waited about 30 minutes to 1 hour once we were taken back but they communicated that they had a critical patient. We eventually got seen by a doctor in a reasonable time frame and they recommended hospitalization. They gave us an estimate upfront which they ended up being under their low estimate which was appreciated. He was only hospitalized for 1 day instead of the 2-3. They did a lot of tests and we're still waiting for results. The staff called us three times in the 24 hours he was there to give an update on Ardyn, go over fees and let us know what they were doing and how he was doing. When discharged we waited a while but we had such phenomenal service and attention and didn't feel rushed at all with our questions once they finally came out to talk to us. We were also told about turn around times for tests, follow ups and told to call with ANY questions. They made us feel very welcome to call. The biggest gripe I see people have is not understanding that this is a specialty center, one of the best places in Delaware to take your pet. You pay for that price. You pay for those specialists and that level of care. I didn't like the 2,400 dollar price tag for all the tests but he was my baby and I'm VERY satisfied with the care and love VSC gave Ardyn. I hope we never have to come again for a sick visit but I know if he does need to come he'll be in great hands. Thank you VSC. :) More...

Reviewed on Google Maps

The vets are so honest with you and don’t sugar coat it. My dog Max has been horrible but these vets have made me feel like he will get the help he needs. I appreciate how hard they have been helping me. I wouldn’t go anywhere else but here because their the hero’s our little families want. ❤️ More...

Reviewed on Google Maps

Can thank enough the staff of VSC for helping Mimi. She was in a lot of pain and they help us greatly. Thanks again we will be forever grateful.

Reviewed on Google Maps

I wish this hospital was a primary vet as well instead of just emergency. I’d drive an hour or so just to go here over other places. They are kind, compassionate, and made one of the worst days of my life easier for me. I will always be grateful to the emergency vet that took the time to speak to me about my options and what I should do with my dog that we all knew was going to die soon despite all of the treatments and thousands of dollars I had spent trying to save her. Forever grateful to these amazing doctors More...

Reviewed on Google Maps

My dog ate feminine products. It got caught in his intestines. They treated him with care. Got it out with surgery and offered financing to help us save him. Friendly staff!

Reviewed on Google Maps

My service animal Ava Reece needed a orthopedic specialist for her leg, and the Dr cared so much that I was a disabled veteran he offered me our appointment for free. thanks a million times over disabled veterans don't make much money and he showed me that this hospital really cares about our service animals' health. More...

Reviewed on Google Maps

Very nice and very caring staff.

Reviewed on Google Maps

Excellent care and the staff is very caring and very compassionate.

Reviewed on Google Maps

Had an emergency on a Saturday afternoon. All other clincs and vets were close or had long waits. I did have to say goodbye to my sweet cat. Thank you for seeing me right away and helping me deal with the loss of my dear companion. More...

Reviewed on Google Maps

They took wonderful care of my Nickie. I've taken my other pets to them and trusted them completely.

Reviewed on Google Maps

Always a great team at veterinary specialty center of Delaware. Super professional. You can get human quality health care for your pets here. Absolutely no other veterinary service in the area I would consider. More...

Reviewed on Google Maps

Every staff member I've interacted with has been incredibly warm and compassionate, as well as upfront by explaining exactly what is going on and what procedures are good options for your pet. The wait may be a little longer than most places but it is an emergency facility and the care absolutely outweighs the wait. More...

Reviewed on Google Maps

Very pleased with my dog's care over the weekend. The triage nurse, nurse that took her for blood work & Dr. Sorenson were pleasant, helpful, friendly & compassionate. I would not hesitate to take my pet here again should an emergency situation arise. More...

Reviewed on Google Maps

Last month I had to bring my Dog in for an emergency. Unfortunately I had to put her down after 2 days of treatment. I just want to sincerely thank the members of that Vet on how they handle the whole situation. They were compassionate and professional on how they treated my dog and me during her last moments. Also I was really grateful on how they provide by dog back with dignity. They were very accommodating during the whole trial. Thanks again for your help and expertise. More...

Reviewed on Google Maps