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The Computer Guys

Park Royale, California

(37)

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Reviews (37)

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5/5

37 customer reviews

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2 January 2020

This place really helped me out. The guys were very honest and competent. The mark up on parts to upgrade my computer was high (more than 100%) considering it was in addition to their usual  labor rate to install it. But considering they warrantee the work and they communicate well, I would still recommend them. More...

Reviewed on Yelp

7 December 2019

They are awesome, arrived in time and very helpful.

Reviewed on Google Maps

20 November 2019

Buen trabajo

Reviewed on Google Maps

13 November 2019

Ed went above and beyond to diagnose my printer issue. Great service

Reviewed on Google Maps

15 August 2019

Super friendly service, they have fixed my computer twice now. Once, the keyboard had some issues, and the second time they saved it from water damage. I am in awe, 10/10 would recommend. More...

Reviewed on Google Maps

15 August 2019

Very friendly and knowledgeable. Great customer service!

Reviewed on Google Maps

1 August 2019

Great place to get "things" fixed on your desktop, laptop computer, or tablets. These guys know how to diagnose and repair computers! Friendly, smart, and quick! Their prices are reasonable too! More...

Reviewed on Google Maps

30 June 2019

My experience here with Noel was wonderful! He was extremely kind and was able to recover the data from my completely destroyed iPhone. He was also willing to stay after to closing to put the back up data on my new phone, as I only had access to public transportation and had trouble making it to him before he closed at 4. I will definitely be coming back to him for my technology repair needs! More...

Reviewed on Google Maps

19 June 2019

I got the black screen of death after I messed up my computer trying to be Mr. Techie. I threw a fit and my wife shut me up by suggesting Todd and The Computer Guys. I'm glad she did. Although I think my problem was minor they handled it professionally, quickly, efficiently, but more important, they handled it friendly. Sometimes you got to bigger box stores for repairs and get "that attitude." None of that at The Computer Guys, just great service with a smile. More than capable of larger computer issues than what mine presented, with a sweet "mom n pop" vibe, and priced fairly! The Computer Guys is my new home for computer repair.THANKS TODD!!!! MY PC IS RUNNING GREAT!!! More...

Reviewed on Yelp

16 May 2019

Little shop with big knowledge of PC's. Dell is their speciality and I ended up buying a lower-end NEW Dell machine with SSD 1 TB when my HP Elite started to glitch on me. I do miss my old PC for its speed and RAM to get video projects done speedily, but my new Dell is small and quiet! Love that small-footprint.  I hope to upgrade sooner than later via The Computer Guys!! Plentiful parking in back, quick service! More...

Reviewed on Yelp

30 March 2019

Rich was a pleasure to work with. Mine was a minor transaction but it was handled well, and I will be keeping him in mind if I need more complex assistance.

Reviewed on Google Maps

1 March 2019

These guys are the best! My gaming laptop was a lost cause, but they went the extra mile to try to discover a solution. Amazing dedication in diagnosing problems and doing everything to help their customers. I'm so happy that they are right here in Orange. I will definitely be back with, hopefully, an easier assignment. Highly recommend. More...

Reviewed on Yelp

12 February 2019

I have been going to The Computer Guys forever. They are honest, friendly, and work quickly. I purchase all of the laptops for my family through The Computer Guys. They are custom made for me and I trust the guys will steer me to the right product. I should have written this review years ago. By the way, I will be in to purchase another laptop next month. More...

Reviewed on Yelp

28 December 2018

Awesome shop! The left hinge of my laptop was falling apart, and I went to GeekSquad to fix it, but they said I'd be better off buying a new computer. But my computer was still a super-fast operating laptop, just needing a skeleton repair. So after some research (and Yelp reviews!), I landed on The Computer Guys. I came in on a Tuesday and Todd (super friendly, very patient, incredibly helpful) told me I would need new covers (top and bottom) and gave me an estimate. Later as we talked, he found cheaper options for the same parts, and actually saved me money! Since he had to buy the parts, I would have to come in later when the parts arrived (two days later). But before I left, Todd let me decide how to do the payments, so I decided to pay for the parts right then, and then pay for the labor when the job was done.On Thursday, I called the morning of to confirm they got the parts, which they did and told me to come in anytime. I dropped off the laptop later, and within four hours, the laptop was ready. The installed parts were great, and the computer still operates well. Price of the parts wasn't really their call, but labor was more than fair for how fast they were. I'm not a price expert on these type of things, but as a graduate student, the price seemed fair to me. Great service, fast work, and friendly people. Highly recommend this place. Ask for Todd if you can. More...

Reviewed on Yelp

31 October 2018

Super service, very friendly guys give your apple and dont think its safe yes.

Please G+ dont push me for write long its not true its okey now bla bla bla bla.

Reviewed on Google Maps

1 September 2018

They did a wonderful and quick job of cleaning up my laptop

Reviewed on Google Maps

2 August 2018

Shout out to Todd! He was so kind and immediately helped me figure out what was wrong with my computer. Truly, the best experience I have ever had at a computer repair store.

Reviewed on Google Maps

9 June 2018

When my laptop wouldn't get past the initial splash screen,  I was pretty bummed. I use my laptop for work every day. I looked up computer repair shops that were close by,  had good reviews and was open. I found this place and headed over. The bookkeeper got me all checked in. She was friendly. She said if I hadn't heard anything by the next morning to call. So in the morning I called and left a message,  just checking in. Todd called me back within an hour and said hed be looking at my laptop and hed get back to me soon.  By mid-day my laptop was fixed, back to normal and I was back in business.  The repair fee was reasonable.I will definitely use this place again if I need any laptop repairs. I recommend them!!! More...

Reviewed on Yelp

29 May 2018

I have been doing busiess with Todd Rosen for about 20 years. Great guy, great service, and always fair.

Reviewed on Google Maps

29 May 2018

I cannot recommend this place enough, those guys are the best. Knowledgleable, honest, thoughtful and very helpful. 10/10 would bring brick PC again to get it back working at 100% capacity. Plus they give you tips too on how to improve your PCs performance! More...

Reviewed on Google Maps

28 March 2018

Just picked up my laptop and it works like new. I thought I broke my screen and requested a lcd replacement. A couple hours after I dropped my laptop off, they called me and informed me that the screen was not the problem and the fix was hundreds of dollars less. They are honest people and get the job done.Their price to replace a Mac Pro screen was lower than other places I had checked in Orange County. I will be going to them for any problems with my laptop from now on. More...

Reviewed on Yelp

25 January 2018

My 4 yr old laptop was not turning on and when it did I had difficulty accessing my documents. I thought I needed a new computer. Todd was able to clean it up and make everything work so well. We have been going to Computer guys for maybe 10 yrs and have purchased 3 laptops from them. I drive from Huntington Beach to Orange to use them because they are knowledgeable, trustworthy and so helpful. I would not think of going anywhere else. More...

Reviewed on Yelp

12 December 2017

Todd and Ed, are so solid!   I've used The Computer Guys for over 12 years!   Excellent customer service!   I drive over 35 miles one way for them to service my PC.   Trust me you will not be disappointed!** I was wrong , with how long I've been going to them.. since 2003! More...

Reviewed on Yelp

8 September 2017

I just got my mac book pro fixed up by the computer guys. I had damage to my screen so the entire screen and cover had to be replaced and not only did they do an amazing job, they did it so fast! The guys were so knowledgable and accommodating. As a student, it is hard to be without my laptop for an extended period of time, but I dropped my laptop off at 4pm and it was ready by 9am the next day good as new. The screen itself was expensive, but I couldn't find it anywhere myself for cheaper than what they got it for and the service fee was around $70. I am more than happy and will be using their services again, and you should too! More...

Reviewed on Yelp

29 May 2017

ED and the guys are most helpful.
not overpriced and very skilled
been helping my business for over 10 years

Reviewed on Google Maps

11 January 2017

Look no further folks, this is the place you want to go for all your computer needs.  Todd, Ed and Sue are knowledgeable, professional, trustworthy, and their pricing is much more competitive and fair than the competition.  Bottom line, they will take good care of you and your computer. I have gone to them for years, and they always have time for my questions and give me great advice.  Your computer is good to you, be good to it and go see The Computer Guys!  You won't be sorry. More...

Reviewed on Yelp

6 January 2017

Such great guys.  They came to our office and networked our computers at a very reasonable price last summer.  Very knowledgeable and professional.  When we had trouble a few months ago (user error) they patiently walked us through the fix (in layman terms) More...

Reviewed on Yelp

5 November 2016

I've been coming here for almost 10 years now. Todd has always been my go to guy for my gaming computer needs.

Reviewed on Yelp

21 August 2016

These guys are the best.  I've used them twice already.  Both times they were able ft solve my computer problems and get me up and running quickly.   They are very knowledgeable and provide excellent customer service.  Very friendly, honest and easy to work with. Bum a customer for life More...

Reviewed on Yelp

29 May 2016

I have used this company for several years and they have ALWAYS been awesome about getting our computer problems fixed. Our business has over 20 aging PC's and they have been our savior on many occasions! They are highly recommended by me.

Reviewed on Google Maps

18 December 2015

Ed Smith and the entire team at The Computer Guys are terrific.  Not only did Ed set me up with a great new Dell desktop about this time last year, but today (12/18/2015) when I had a major problem with Microsoft's Windows 10 and had spent over an hour and a half with the Microsoft help team in three different countries, none of whom were able to fix the problem, one call with Ed and I am back up and running - HOORAY.  I highly recommend themColleen L

Reviewed on Yelp

25 September 2015

The Computer Guys are still the only place I go for all my computer needs. I recently took my tablet in for a screen repair. This tablet was originally purchased for me from the Computer Guys as a gift. The Computer Guys quoted me that same day after I dropped it off on my way to work. As soon as I ok'd the repair, it was ready for pick-up within a few days. Additionally, anytime I have any small problem with either of the laptops I bought from them in 2011/2012. they have fixed quickly and for little/no cost depending on parts and the amount of labor needed for the fixes. I have never had ANY problems with any of the people who work here. They have all treated me with the utmost respect, have been helpful, kind and courteous while also explaining any items I have concerns about. I have recommended them time and again and have always had people tell me how great they were. Contrary to other (poorly written) reviews these men are honest and hardworking. They are not clowns and do excellent work while maintaining professionalism and service. More...

Reviewed on Yelp

24 September 2015

I love The Computer Guys Ed and Todd. The service  is exceptional and prices are great. I have been using them for over 5 years and I look forward to our continued business.   I feel they are very fair and honest they dont try to rip you off and have your best interests. More...

Reviewed on Yelp

10 September 2014

Just got my computer back from these guys after the screen got broken. They had to order another screen, which they told me would take roughly a week to get (not their fault, obviously - that's what happens when you have to order a part) and they said it would be anywhere from $80 to $150 for the screen, plus $60 for the repair. The screen ended up being $79.99, and it doesn't seem like they charged me much, if anything, over what they paid for it, because I sure couldn't find a screen myself for cheaper than that. It ended up being $150 total, and took exactly a week. Everyone in there is SUPER friendly and funny. I will definitely be back for any other computer needs! More...

Reviewed on Yelp

26 June 2014

This place is great to buy a computer for a decent price. They also repair just about any computer issue. Service is great, reliable and you will always get a call returned from them. The only downside is that the place reeks of urine. Made my eyes burn it was so bad. Not sure if someone Ned's to change their depends more often or what but it was overpowering! ! More...

Reviewed on Yelp

17 August 2012

With 3 days before the start of law school, my USB port decided to break. I needed to get this fixed ASAP and at a reasonable price. The Computer Guys replaced my broken USB in only 4 hours (same day service) and charged $139 (I received other quotes around $250). A real life saver! More...

Reviewed on Yelp

26 December 2011

Definitely a good group of guys that work here. Been coming to them for over 10 years for desktops & laptops. Don't buy something from a big box store that's preloaded with so much extra junk, use that money to customize & upgrade a built from the PC/laptop here & they will clean it out & leave only what you need.

Reviewed on Yelp