Waldorf, MD, Charles
To provide globally competitive information technology services and related solutions that are innovative, scalable, proven, secure and easy to use, thereby giving our clients the best value on their investment.
1 customer review
Joel Hill
Tech guru and professional!
Reviewed on Facebook
What makes a great website?
Great websites contain good information. Also, it's constantly evolving so adding fresh content is always good. With a great website comes great marketing which will keep the content fresh.
What questions might you ask a client when starting a new project?
Are you working with a budget?
What's your timeline for delivery?
Are you able to contribute your own content?
What do you love most about your job?
Overall, learning is a fundamental aspect with any job. I am always learning in the IT field even though I have been working within it for 30+ years. I have fun with the different client requests and their solutions. I have a great team working with me as well so it makes life real easy.
What inspired you to start your own business?
Being in this business for over 30 years you see a lot including how business decisions affect direction of how the company addresses it's customers. I have made some decisions within my career that have led to where I am right now with my own business. My inspiration is always to see customer successes. Especially smaller businesses, the owners normally get wrapped up into all of it with the exception of IT. So, IT is normally set to the back of the line when it has become a necessary evil. Getting businesses back on target by planning, securing, deploying, training, operating, and management is our methodology.
Why should our clients choose you?
We have a genuine interest to see your business succeed. We want to be a partner in your success.
Network Support
All network support issues including troubleshooting, maintenance, and installation.
Network Security
All network security issues or concerns including troubleshooting, maintenance, and management. We also provide certification and accreditation solutions. We offer both policy and engineering solutions to address any of the security control frameworks including NIST, DOD, HIPAA, and IRS.
Service Desk (Remote and Local)
Remote support services to assist with computer performance issues. If you're local to the area we offer this onsite as well.
Managed Network and Security Services
We manage both endpoints and network devices using a proactive approach to help prevent unscheduled downtime and address poop performance issues with both hardware and software.