Pet's Best Friend
Forest Oaks, North Carolina
(17)
Forest Oaks, North Carolina
(17)
17 customer reviews
Kelsey Burgess
I took my goldendoodle here for the first time. He looked great. The staff were super friendly. I will definitely be coming back.
Reviewed on Facebook
Megan Webb
Cannot recommend them enough! Took care of my baby on her first day there and gave her the best haircut!!
Reviewed on Facebook
Vickie Carroll Morris
they do such a good job with my Persian cat KK. They treat her like family. I feel very comfortable leaving her with them.
Reviewed on Facebook
Heather Witherell Ray
My girls LOVE Pets Best Friend. They go crazy when I ask if they want to go to daycare
Reviewed on Facebook
Michelle Taylor Chewning
Sam is crazy about PBF. He goes crazy when I pull his leash out on the days with take him to doggie daycare. Everyone is wonderful there.
Reviewed on Facebook
Heather Ann
Could not ask for more of a pet loving, friendly staff- my Bentley knew that "ya wanna go play with your friends?!" meant it was time to spend the day at PBF doggie daycare while we were at work :) Susan is one of a kind. ..cared for Bentley 2 years at doggie daycare and cared for my family during his passing. Thank you all at Pets Best Friend! More...
Reviewed on Facebook
Shirley Clark
I’ve only experienced the grooming. Susan is the most exceptional groomer I’ve ever met. When I drive in from Sanford, Little Guy knows exactly where he is. He can hardly wait to visit some of his doggie pals. He gets to play a while before Susan calls times up. When we leave for home, I have a beautifully groomed and tired Maltese. He sleeps the whole way home. Thanks Susan for your expertise and patience. More...
Reviewed on Facebook
Dail W Davis
Love Beth as the way Mia is groomed. Everyone there is so nice and Mia loves them
Reviewed on Facebook
Dawn Weaver Moss
Beth is an awesome groomer and you can tell she really cares for these babies! My teddy never gets upset when we drop him off, once a month. Beth does a great job and Teddy’s haircut always looks great! More...
Reviewed on Facebook
Pam Wilkes-Pitt
Today my baby Codi had her first cut! The before and after pictures are amazing! Great staff, great facilities and Codi and I had a wonderful experience! We’ll be back!
Reviewed on Facebook
Lisa Robbins Bauer
Bentley ♥️'s to go there!
Reviewed on Facebook
Carrie Lynn
Mya had a great day at daycare! She’s so tired from playing all day
Reviewed on Facebook
Cathy Gilbert
I've been looking for a place to take my dog to a nice very friendly staff who loves animals. Just looking at this page has let me know the right place for Sammy. Pet's Best Friend is the place!!!!
Reviewed on Facebook
Amanda Rousculp
First time taking my baby here and they did a great job! Her haircut looked fantastic and she was a happy girl when I came to pick her up :) The staff is incredibly kind and the shop is CLEAN! Great place and great job! Thank you again from the bottom of my heart for taking care of my Annie :) More...
Reviewed on Facebook
Amanda R.
Took my pup in for the first time today! She just needed a trim, but she came out looking GREAT! She smelled great and had a clean and precise haircut The staff was super friendly and they answered all my questions and then some! They were professional and caring and best of all sweet to my baby!! They do keep the pups for a long part of the day, which I'm not accustomed to. I'm used to making an appointment and having the dog done in about an hour, but I will just get used to that! Thank you again!! More...
Reviewed on Yelp
Dee Rufino Zastenchik
Bella and Gemma love to go to PBF, they love Ellen!!!
Reviewed on Facebook
Tricia D.
I had a mostly positive experience with this company for our first pet-sitting, but here at our second experience, I am profoundly disappointed. I called ahead specifically to find out the vaccines that Pet's Best Friend required in order to pet-sit, and one of the owners told me that bordatella wasn't required. We made a vet visit specifically to update vaccines for our completely housebound dog accordingly. Now, today, the same owner is telling me it is required. He did acknowledge the error ("If I said that, I was wrong...") but was completely unwilling to work with me to alleviate the scheduling stress (that he caused) of taking my older dog back into the vet for yet another visit. Both my husband and I work full-time, and we have small children, so our weekend time is at a premium, plus our vacation is within a week, so we are literally running out of time to schedule alternate care. My dog is too important to me, and I'll do what I have to do to ensure she is cared for. For the record, I don't mind getting the bordatella vaccine, even though the dog is literally never outside of the house (except for our large fenced-in backyard and for normal vet visits). But I was told specifically that this would not be needed, and so I planned accordingly. I'm on a tight schedule as the vacation is so soon, and I counted on Pet's Best Friend to stand by their word and work with me (again, the dog is never outside of our home), but, other than cursory apologies ("I'm sorry, but that's our policy."), the owner showed extraordinary lack of concern at putting us in this bind; he even said, "Maybe we're not the pet-sitting service for you." Even though the mistake was 100% his fault. I'm so upset at the lack of integrity and customer service from a business we had come to trust.UPDATE: I did want to edit this review after the other owner Susan contacted me in response to an email I sent about our situation. Susan was kind and understanding, apologizing for what happened and taking responsibility to fix it. She assured me that what I experienced was not their service level expectation. She was willing to work with us around the vaccine requirement and even offered us a discount on our pet-sitting for the inconvenience. We feel that she has turned a big negative into a positive and are very appreciative. More...
Reviewed on Yellow Pages
