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Paw Tales Lodge & Spa

Viewmont, North Carolina

(62)
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Reviews (62)

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5/5

62 customer reviews

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28 September 2022

Horrible experience with boarding. Didn't read feeding instructions and dog ended up very sick.

29 December 2019

Great staff and owners, very clean and sanitary, reasonable prices, my actually don't mind going for nail trim, which always thought of as torture

Reviewed on Google Maps

21 November 2019

Best ever

Reviewed on Google Maps

28 October 2019

Trusted them to care for my fur family while we visited our daughter. I was upset that the webcams didn't work. Picked up our fur babies and they were fine.

Reviewed on Google Maps

28 October 2019

The staff at Paw Tales are wonderful. We took our dog in for a trial. The staff worked with him because he was nervous around other dogs. He was gradually introduced into the group and became comfortable. The facility is extremely well designed for dogs. We have definitely found the place for our beloved fur kid to spend time making friends. More...

Reviewed on Google Maps

28 September 2019

If only my puppy could be writing this review! She gets so excited just when I turn into the parking lot of this place! Bambi can’t wait to go play and be with her friends. The staff is readily available and friendly. They have great deals and packaging, and most important, clean and safe facilities. This place is a life savor for me on busy weekends! I highly recommend. More...

Reviewed on Google Maps

28 September 2019

Paw Tales was fantastic!! Cassandra, the owner, took time to ask exactly what I wanted for my fur kids and she delivered. My fur babies looked absolutely fantastic when I picked them up!!

Reviewed on Google Maps

24 September 2019

Left my 2 kitties with them for 4 days..very clean and caring staff

Reviewed on Google Maps

15 September 2019

Angela and the team are awesome!! From grooming to day care, I highly recommend them! They are always so kind and love my pup so well.

Reviewed on Google Maps

26 July 2019

A great place to take your cat to for grooming, boarding and daycare. They really give your pet the 5 star treatment.

Reviewed on Google Maps

16 July 2019

We have come to paw tails on a few occasions. My mom brings her dog about once a month. It’s very clean and kept up and the staff is great! My only drawback is the price. The spa is not something we do often because it’s a little out of our budget. But outside of that, they do an awesome job and they so all sorts of dogs in every shape and size and everyone comes out happy and pampered. More...

Reviewed on Google Maps

30 June 2019

Atiende muy bien a mis mascotas

Reviewed on Google Maps

11 May 2019

My puppy loves this place!

Reviewed on Google Maps

8 May 2019

Great place! The Manager, Angela, is very sweet, friendly & helpful. Our first grooming experience was not so great here and our huskys were left looking pretty rough, but they quickly took responsibility for it & Grant redid them (not sure which groomer did them the first time) and they turned out great. He is awesome! I let him groom my Chihuahua today (I’ve never trusted anyone to groom him before in 4 years that I’ve had him), but Grant also did a great job with him & was very patient, nurturing and allowed me (the overprotective Mom) to watch so my baby felt more comfortable. I know they stay really busy and have a ton of dogs in and out every day and maybe they were overwhelmed during my first experience because my huskies are huge & a lot of work, but they handled rectifying the situation very politely & professionally. I wish I would’ve found them sooner. I’ll definitely never go anywhere else. More...

Reviewed on Google Maps

8 May 2019

They do a great job of grooming. The people are real good with pets.

Reviewed on Google Maps

8 May 2019

Got an appointment very quickly, they took great care of my 3 dogs

Reviewed on Google Maps

8 April 2019

They are so great with my dog, and he just loves it there. From grooming to boarding, Paw Tales is the best and only option for us!

Reviewed on Google Maps

8 April 2019

They take such good care of our pups! From the groomers to the daycare workers to the boarding care... we love Paw Tales!

Reviewed on Google Maps

8 March 2019

This is a good place for your animal s

Reviewed on Google Maps

8 February 2019

Beautiful building and amenities. Grooming and Boarding highly recommended. Customer service 5 stars.

Reviewed on Google Maps

8 January 2019

Great staff who truly care about and love animals.

Reviewed on Google Maps

24 December 2018

Exceptional staff and one of the nicest facilities in the state of NC! If you are anywhere near Hickory you should check them out. Don't your furbabies deserve the best? More...

Reviewed on Facebook

24 December 2018

Love Paw Tales. The facilities are so nice and the staff takes great care of our dog while we're away.

Reviewed on Facebook

24 December 2018

Moose loves Paw Tales misses the outdoor fenced area . Really hope it comes back soon!

Reviewed on Facebook

24 December 2018

Check-in was smooth and our dog, Traveler, seemed to have a great time. My FH got a little worried on our trip and called only to be reassured right away that all was well. Wonderful experience. We'll see you again! More...

Reviewed on Facebook

24 December 2018

Took Sarge, our 6 month old German Shepherd for his first nail trim and also had them bathe him while he was there. Sarge is a very energetic young guy to say the least, but I was very pleased with how they handled him and the services were great.

Reviewed on Facebook

24 December 2018

I couldn't be more thankful for pawtales! My dog is a challenge and they handle him beautifully. I'm so grateful for this place. It's clean and everyone there knows what they're doing and how to handle dogs. Thank you, thank you! � More...

Reviewed on Facebook

24 December 2018

My Lucy loves day camp!! She gets so excited when I say "let's go play"! She knows exactly where she is going! She is worn out when she gets home. They know her by name and her tail never stops wagging when she waits to be taken back to the play area! More...

Reviewed on Facebook

24 December 2018

So extremely thankful I left my child (morkie) with paw tales! I left him for an entire week while I was away for vacation. While I was gone the Web cam for my puppys suit went out. Once I told them about my worries of not seeing my cooper, without hesitation they sent pictures and videos. I was so thankful that they cared about their customers enough to take time to help me. I will definitely go back! More...

Reviewed on Facebook

24 December 2018

My shy Bernese puppy spent her first day at doggie day camp. She was so happy and tired when she came home. Everybody was so nice and friendly. Can’t wait to go back!!!

Reviewed on Facebook

24 December 2018

Paw Tales has been a lifesaver for me. The staff and owners as caring of all their clients pets as if they are their own. I know when I leave my furface baby with them he is going to be spoiled, loved and fed like he is at home . I have never seen a better run organization, staff included. I am greatful that the Starnes family decided to open Paw Tales. More...

Reviewed on Facebook

24 December 2018

I have never had to board my 3 girls before, I was really scared and uneasy about boarding my girls, however, the staff at Paw Tales made me feel better, everyday I called twice a day and they always answered my questions and gave me a full report about Laci, Jacky and Daisy. Thank you for taking care and loving my girls! We will see you again! More...

Reviewed on Facebook

24 December 2018

I love taking my pup to Paw Tales knowing he is going to be treated and adored like one of their own pets! I never worry when he is there and I love all of the funny pictures and updates they send me! They are also wonderful for grooming and anything you could want for your best pal! More...

Reviewed on Facebook

24 December 2018

Bubba's favorite place in the world!! My black lab has been going to Paw Tales ever since he was a puppy. I drive almost two hours now to make sure that he still gets to see all his daycare "friends" and the Paw Tales family. I wouldn't take him anywhere else!

Reviewed on Facebook

24 December 2018

Excellent people from the top to the bottom. Cassandra, the owner, is not just a friend but family. She cares about every animal and owner that comes through their door. We’ve been going to Paw Tales since they opened, all of our babies have been treated exceptional there while being groomed or for daycare. When we lost Lizzie and Sandy, we were also comforted by Cassandra and her staff as they lost part of their family too. More...

Reviewed on Facebook

24 December 2018

They did an excellent job of taking care of my dog the first time he ever boarded anywhere. It was nice knowing our dog would be taken care of while we took a vacation!

Reviewed on Facebook

24 December 2018

We love Paw Tales! Great customer service and a great place to take your dog to socialize! ❤️

Reviewed on Facebook

24 December 2018

I had to leave my mastiff for the first time since adopting him ..... he is not the most friendly and can be aggressive. .. I was worried for the staff and for him and his comfort... but watching on the cameras after a while I started to see he would relax they were able to remove his muzzle and later set with him in his room and walk him on long walks and play with him .... he became more relaxed as the weekend went by and although it was for a weekend only it was the best experience I have had I do not leave him often but sometimes it is necessary and knowing I have a place that I can trust 200% with my fur-family is worth everything to me... they take care of my fur-family like their own! I would continue to recommend and will use them again if the need arises... Thank you for being so patient and understanding with my monster man .... it was comforting for me knowing you all understood my anxiety and his as well !!!! you are an pawsome place!!!! More...

Reviewed on Facebook

24 December 2018

My pup has been going to daycare since he was 4 months! He sits at the door every morning waiting to go see his friends. He also stays when we go out of town. The staff are great and always love on him! More...

Reviewed on Facebook

8 December 2018

So grateful for the high level of pet care offered here! So do our dogs!

Reviewed on Google Maps

8 December 2018

nice people

Reviewed on Google Maps

8 November 2018

Good job

Reviewed on Google Maps

8 October 2018

I used Paw Tales for twelve days while evacuating from the coast because of Hurricane Florence. Normally my dog is anxious and nervous when being boarded, but during my periodic checks, he was happy and eating well! This is a first for him while being boarded. The facilities are new and nice. The staff is kind and loves animals. The management treated me very well and was extraordinarily understanding about the hardships we were facing as evacuees. This business operates to "do the right thing" and "do the nice thing" as its primary principles. I really appreciate these folks. Thank you. More...

Reviewed on Google Maps

8 September 2018

Always do a fabulous job and are very kind and gentle with their 4 legged "clients".

Reviewed on Google Maps

8 August 2018

Love this place

Reviewed on Google Maps

8 July 2018

Great place. My dogs are treated with love..

Reviewed on Google Maps

8 June 2018

It was a good experience. I have two Australian Shepherds who I took to day care once and they were tired and seemed to have loved it. I called in the middle of the day to check on them and the day care people didn't seem to mind and new which dogs I was talking about. They were very friendly and personable, I wish I could have seen where they were kept. I also have some qualms about the price, they don't do any sort of 2-for-1 pricing, so it was $20/dog/day! I asked the receptionist if a tip was customary and how much, she didn't hesitate to say yes, typically $5, so it was a very expensive day - $45 total! My other complaint is the bigger dogs stay outside for a good portion of the day so my girls came back with wicked diarrhea. I guess they're not used to spending all day outside? Either way, it was a good experience that I would probably utilize a lot more if I only had one dog or the prices were more reasonable/accommodating for multiple dog owners. More...

Reviewed on Google Maps

8 June 2018

We take our Sebastian when ever we go out of town. He loves it there, as we do as well. It's a great place with a great staff.

Reviewed on Google Maps

8 June 2018

Always nice

Reviewed on Google Maps

8 June 2018

The staff is great with my dog whether she goes for grooming or daycare, she is in good hands.

Reviewed on Google Maps