Opus 1 Systems, Inc
1.Thirty-Plus Years Experience in Unix/Linux & Microsoft Systems Integration!
2. Access to an Available and Responsive Team 24/7 – Our Phones are answered by a real live person who’ll quickly get you in touch with a technician during business hours.
After hours there is an emergency response number that puts you in contact with a technician.
3. In It For The Long Haul – Our goal is a long term partnership with you. As part of your team we advise you on the IT you need to achieve your strategic goals. When you succeed, we succeed. We conduct Annual Business Reviews with all of our clients. In addition to:
4. Regular Tech Reviews - scheduled face time with a dedicated and knowledgeable technician to review your IT, ensuring it’s working for you and proactively addressing any concerns.
7. Plain Language and Supportive Communication – Our staff talk in a user-friendly way that is supportive and helpful. We know you’re smart and we won’t bog you down with technobabble.
8. No Long Term Contracts --- We’ll arrange a billing method that suits your needs. If you ever decide (and we think you won’t) your needs are better served by another IT service provider, we’ll turn everything over to the next guys in professional manner, wish everyone the best, and walk out of your life forever.
9. A True 60 day/ 100% Satisfaction Guarantee. Our team will go the extra mile to ensure you’re always completely satisfied with our service and support. If in 60 days, you’re not completely satisfied, the last month is on us.
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