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Neuhoff Custom Builders, Inc.

West Raleigh

(36)
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5/5

36 customer reviews

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17 August 2019

Ken and his team - in particular his project manager Garfield - are outstanding to work with. The quality of the work reflects the careful selection of sub-contractors and relationships that Neuhoff has nurtured. These types of projects, by their nature, have hundreds of little decisions, dozens of unexpected challenges and many people involved (subs, inspectors, deliveries, etc.). Making that work smoothly is a real art form and this team nails it. We had a pretty ambitious project with several truly custom elements in the finish work, the design and other aspects. The project went smoothly, the economics were fair (extremely high quality and easy to work with and delivered for a fair price, with honesty and expertise) and every issue we encountered was handled with professionalism and solutions. We would jump at the opportunity to work with them again. More...

Reviewed on Houzz

29 July 2018

We are thrilled with our beautiful, new kitchen and experience with Neuhoff Custom Builders. The entire remodeling process was made easy with their guidance, attention to detail, project management and creativity. We would highly recommend Ken Neuhoff and his team for your remodeling needs, and we plan to use them in the future with other projects. More...

Reviewed on Houzz

21 February 2018

Renovating a home can be daunting! Ken Neuhoff and his project manager, Ryan Beverly, went out of their way to ensure that we had a positive experience, and we did. Ken uses excellent sub-contractors. He was always available to address our questions and concerns and approached every challenge with a positive, can-do attitude. More...

Reviewed on Houzz

9 December 2017

Ken and his team did an amazing job finishing our basement and remodeling our bonus room. When we were looking for contractors, we considered four factors: quality of work, communication and project management, how we believed they would handle scope changes and unexpected bumps, and of course price. We identified Neuhoff Custom Builders early in the process, checked references, and ultimately felt very comfortable with Ken and his team.

Our project had some complex remodel work and some unique finish work, and Ken and his team did not disappoint. First class work throughout the entire process. Great communication, great attention to detail, fair and transparent handling of scope changes. We've received many compliments on Ken's work, and we've recommended him to many friends. It's incredibly rare in this day and age to find his combination of quality, professionalism and price. We recommend him without hesitation!
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Reviewed on Houzz

18 September 2017

Top quality! Ken was professional and incredibly pleasant to work with. His guidance on our sun room and office addition was spot on. His subcontractors were also professional and thoughtful during the 6 month project. Highly recommend! More...

Reviewed on Houzz

27 August 2017

Ken Neuhoff completely gutted our kitchen and remodeled it as well as our patio following B. A. Farrell's design. Ken did an excellent job--most importantly to me, he was very accessible and wanted to please and we are very pleased with our completed project. B. A. did a great design job following it through to completion and Ken did a great job building it. I would highly recommend both of these men and will definitely use them again for any other building projects. More...

Reviewed on Houzz

22 August 2017

We have worked with Neuhoff Custom Builders on large projects and small, and in every instance have found the company in general and Ken in particular to be tops! The quality of work is first rate, his folks are genuinely enjoyable to have in your home, and prices are competitive. If you're looking for a solid contractor you'll be happy to work with Ken. The "project date" below is just our first experience; Neuhoff has done multiple jobs for us since then, as recently as 2017. More...

Reviewed on Houzz

22 August 2017

Always satisfied, have used Ken Neuhoff on multiple occasions over the past 10 + years. he has been ,most helpful in advising and aligning contractors for us with excellent follow up. As noted we cannot put in all the dates we have used him as your format does not allow nor does it allow the total amount of cost of multiple jobs he has done for us. We are very satisfied returning customers.. More...

Reviewed on Houzz

21 August 2017

Home renovation. Gutted kitchen and baths. Some complex issues. New stairs and trim. Roofing and painting. Lots of subs. ..all excellent. Timely. On budget. Beyond knowledgeable. Highly skilled. Courteous. Friendly. Flexible. Patient. Even our dog loved them. Highly recommend. More...

Reviewed on Houzz

21 August 2017

Ken and his team are top-notch! Ken's organization, professionalism and easy-going nature helped make our renovation and addition the best it could be. In fact we are now working with him on some additional projects. I can't recommend Neuhoff Custom Builders enough! More...

Reviewed on Houzz

5 April 2017

Ken did an outstanding job and I have and will continue to recommend him to anyone for large renovation projects. Ken's crews completely gutted and renovated our 1920's bungalow in a matter of 5 months staying within budget and on schedule. The crews were all very respectful of our home even when it was down to just a shell, making sure to sweep up each night. They were also patient with my questions and frequent drop-ins to check-in on the progress, always eager to share what they were working on or offer a helpful suggestion. Ken was always quick to respond to any questions or concerns I had and went to bat for us several times during the process to make sure all tasks were completed with the highest quality. Ken's attention to detail and customer service never waned from our first scoping meeting to getting the final items knocked out on our punch list. More...

Reviewed on Houzz

1 November 2016

We hired Neuhoff Custom Builders for an extensive renovation project in our home, which included two custom/design bathrooms, adding a full laundry room, master closet, hardwood floors throughout, and installing lighting. We could not have been happier with our experience with them:
1) very TIMELY (which was important bc we had a baby on the way). They told us that they would be done before the baby arrived and they WERE.
2) No "surprises". Ken and Garfield (our project manager) did a GREAT job of working within our budget, and coordinating the logistics of the various projects in the house with us so that we always knew when and what was going on everyday. That was important to us.
3) Pro-Active. We had been in our house for less than a year before they started the renovations, and they were very helpful in answering our various questions and pointing out and discussing various things/issues that were outside the scope of our renovation project and we found that helpful and useful.
4). Follow up/Follow Through. There were only a couple "hiccups" (which is to be expected in any renovation project), and we were very impressed with how Ken followed through and fixed everything until we were completely satisfied with the outcome.

We give Neuhoff Custom Builders our highest recommendation and they were an overall pleasure to work with from beginning to end.
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Reviewed on Houzz

22 September 2016

We used Neuhoff Custom Builders to renovate our tiny, very dated kitchen in our 1920's bungalow. From the start, we felt comfortable with Ken as he had been recommended by several of our neighbors. It's always nerve wracking trying to make visions into reality and I think Ken and his team did a great job! Everyone was very responsive to changes that needed to be made and we feel like we're living in a completely new house. The former owner of our house who had lived there for over 70 years was blown away as well! We are so happy to have a much more functional kitchen and that Ken and his team took the time to ensure that had the character of the rest of our 1920's home. More...

Reviewed on Houzz

27 June 2016

We have hired Ken Neuhoff for two major remodel projects, in 2011 a new kitchen, dining room, and mudroom including bumping out a wall to take over space from an unused porch, and most recently a 600 square foot addition with a bonus room, replacing two cramped, dated bathrooms with new ones, walk in master closet, office nook, utility closet with water filtration, and new roof and HVAC for the whole house. This latest project came in slightly under budget even with change orders, and despite numerous unavoidable delays, only a week off the schedule he gave us at the beginning. The previous project went similarly well - on schedule and on budget. Ken is very up front, honest, and transparent about everything, and goes out of his way to take care of any issues or problems. The work is quality and blends very well with the existing architecture of the house - many people have commented that the addition looks like it was always there. No hesitation to recommend Neuhoff Custom Builders. More...

Reviewed on Houzz

26 February 2016

Ken and his crew are skilled and seasoned professionals who understand and care about every aspect of your project. Recently, we worked together on a four bathroom home. Once the homeowners made their plumbing selections, Ken reviewed everything to make sure it would work in each bathroom as planned. Friendly, responsive and receptive, it's easy to see why his clients have the utmost confidence in him and love their results. More...

Reviewed on Houzz

11 February 2016

Neuhoff Custom Builders completed our master suite and did a fantastic job. We are very pleased with the final product quality and craftsmanship. His estimation was realistic and all the work was done in a timely manner. Ken met our needs and helped us design some unique architectural details such as exposed duct work, exposed beams from vintage salvaged wood, ship lap walls,etc. More...

Reviewed on Houzz

3 February 2016

Ken and his crew did a wonderful job on our detached garage project. The team was very professional with attention to quality and project schedule. I would highly recommend Neuhoff Custom Builders and use for any future projects myself. More...

Reviewed on Houzz

3 February 2016

Ken Neuhoff provided an accurate assessment of the work that was required and helpful suggestions to improve our home. The work was done on time at a reasonable price by skilled subcontractors who took pride in their work. We are very pleased by the quality of the work and reliability of the workers. Neuhoff Custom Builders is highly recommended.
Steve and Janet Chiavetta
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Reviewed on Houzz

3 February 2016

Neuhoff Custom Builders transformed our screened porch into a beautiful sunroom. Ken and his team were part of the original group when we had our home built 10 years ago. Many of the same guys still work for him, 10 years later! He has a creative crew with great workmanship and an eye for quality.
Even when there are little things that come up to delay the project (and ALL projects have their different issues), Ken is available to talk you through any concerns and he will explain each step of the process.
We couldn't be happier with the results and this is now our favorite room in the house!
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Reviewed on Houzz

2 February 2016

Ken Neuhoff performed a major kitchen and bath renovation/addition in our 1926 craftsman bungalow in 2009. The work performed was high quality and in keeping with the character of the house. Ken and his sub-contractors also worked around that fact that my family continued to live in the house during the entire five month project. The project was completed on time and on budget. I have called Ken for a smaller project since and do not hesitate to recommend him. More...

Reviewed on Houzz

2 February 2016

Neuhoff Custom Builders is a very reputable, experienced and professional company. The owner, Ken Neuhoff, is personally involved with the day to day operations of the company which makes you more at eased that your project is given the attention it deserves. Ken is very easy to work with, has a positive attitude and is mindful of deadline and budget concerns. Rest assured that if Ken Neuhoff is your contractor the job will be done right. More...

Reviewed on Houzz

2 February 2016

Ken and his team provided the following services for me: 1) replaced old siding 2) painted interior walls and 3) replaced and painted kitchen cabinets. The overall work performed was high quality and Ken was always attentive to any issues that surfaced. I really enjoyed working with Ken and would highly recommend him and his team for any renovation work. More...

Reviewed on Houzz

2 February 2016

We absolutely love working with Ken Neuhoff. I highly recommend using Neuhoff Custom Builders for any remodeling projects as well as custom home building. Excellent craftsmanship, superb work and great communication is so key and Ken displays all these qualities!! More...

Reviewed on Houzz

28 January 2016

I have had the opportunity to work with Ken on many projects over the past 12+ years and he is a top notch builder with an attention to detail that is easy to see in his many projects throughout Raleigh. As a contractor, I appreciate that Ken is easily accessible during the project and uses only the highest quality materials on his jobs. If you are looking for a true professional with exceptional talent to remodel your home, you should call Neuhoff Custom Builders. More...

Reviewed on Houzz

13 October 2015

From the beginning until the end, the service provided was excellent. Everyone showed up on time and did great work. Very polite, clean and wasted no time getting the job done.

Reviewed on Houzz

2 August 2015

Over several years Neuhoff Custom Builders has done three bathroom renovations for us plus additional small unrelated "fix ups" while they were here. We have been very pleased with the quality of the work, the competent and very personable workers, the timeliness and the quality of the subcontractors. Every case was done as cost-plus, and we definitely feel we got great value for our money.

We were also very comfortable with having much of the work done while we not even in town.

I would highly recommend Neuhoff to anyone considering a renovation/addition project, no matter how large or small.
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Reviewed on Houzz

8 March 2015

Ken and his associates have completed two major home improvement projects for us and we have been thrilled with the results of both. One was a master bedroom/bath and screened porch extension off the back of our 1922 bungalow and the other was a kitchen renovation. Both projects were done with great quality and attention to detail and Ken really delivers on what he promises with no hassles encountered. We would (and have countless times) recommend working with Neuhoff Custom Builders without a single reservation. More...

Reviewed on Houzz

26 February 2015

Neuhoff Custom Builders did a 1000+ square foot addition on our house in 2012/2013. We were very satisfied with their professionalism, workmanship, consultation and attention to detail. We would certainly recommend Ken and his crew for a project of any size. More...

Reviewed on Houzz

25 February 2015

Neuhoff Custom Builders brought our 1937 home into the 21st century, and we could not be more pleased. From the very first meeting with Ken, we felt that he was trustworthy, talented and a good communicator. Our instincts were correct: he is all that and more. His subs were excellent and eager to please-- he obviously has wonderful relationships with them. He worked extremely well with our designer and always listened to our ideas and concerns. He was unfailingly calm, respectful and easily available by phone, email or text. He works on a cost/plus basis, and kept amazing records of our budget and costs from day one. We renovated most of our downstairs space, completely gutting the kitchen and adding about 400 square feet of new space. We added a powder room and remodeled our existing family room and mudroom with new hardwoods and custom cabinets. We added a new side entrance porch and widened doorways throughout the first floor. The work is exceptional and it has revolutionized this old house. We highly recommend Neuhoff Custom Builders. More...

Reviewed on Houzz

24 February 2015

On budget and on time. Does what you want! These guys are professionals and do quality work. This is the second time we hired them to renovate a house (different address).

Reviewed on Houzz

20 February 2015

Ken Neuhoff was excellent to work with from start to finish. Not only did he translate our house plans seamlessly but he was easy to work with. Our home renovation was extensive-- full inside and outside transformation of a 1960's ranch, including completely new roof line. The finished product is exactly what we'd hoped for. He worked with us along the way to trim costs if need be and was open to continuing the bidding process with subs that weren't his when we weren't completely satisfied with the cost. Incidentally, we ended up with his sub after all. Our neighbors commented at the end of the project that the subcontractors were respectful of the neighborhood and left the work site in good shape each day. Finally, and most importantly to us, Ken was great to work with. He is responsive and open to comments as well as critiques. If some of our choices were going to change the budget, he would let us know in advance so that we could make adjustments as necessary. Given the extensive scope of the project, the timeline and budget were not far off and we were pleased. It was evident that his primary concern was to provide us with a quality result. We would confidently recommend Ken Neuhoff for a renovation or remodel of any kind. More...

Reviewed on Houzz

18 February 2015

Ken recently completed an entire renovation of our kitchen - even added square feet by extending an exterior wall four feet. My wife and I are extremely pleased with the results. From start to finish - job well done. This is not the first time we have used Ken's expertise - about ten years ago he built a garage for us that was well done. More...

Reviewed on Houzz

10 February 2015

For private residential work, my husband & I have worked with Ken for several projects over several years. We would highly recommend Neuhoff Custom Builders for renovations & improvements, small & large. We trust his pricing, his quality, his subs....we trust him. Ken was recommended to us by friends who worked with him for their complete kitchen renovation & garage addition that gave them a light filled family hub. Our home is circa 1954 & takes some TLC for improvement projects. Ken has completed work including a custom Ipe fence & gates, custom outdoor benches, guest room built-in's, new windows that greatly improved conditioned spaces, new Artisan exterior siding, bathroom tile & water-proofing, and several other projects. He treats each project with respect, no matter the size. He sees the project through from initial consultation to final satisfaction. My husband works from home & appreciates that Ken is very considerate of his time, scheduling, & minimal disturbances. I tend to be a perfectionist and very particular about details. Ken's work has always exceeded my expectations, and I am quick to recommend him to others. Integrity, steadfastness, sound pricing, & high quality describe Neuhoff Custom Builders & our experiences with Ken. (Even our 16 yr old dog, who is hesitant at best around most everybody, was quick to like Ken....even she trusts him.) More...

Reviewed on Houzz

8 February 2015

Ken Neuhoff and his crew did a 1600 sf. basement build out for me in the lower level of my house. This was for all practical purposes like new construction as it included framing, plumbing, electrical, insulation, sheetrock, trim work, flooring, painting etc. His crew was efficient, respectful and tidy. Ken was diligent in overseeing all aspects of the job and was great at maintaining communication with me throughout the process. The job was finished on time and on budget. More...

Reviewed on Houzz

8 February 2015

Ken recently completed a project for us that consisted of adding a covered back porch, a mudroom/laundry room, complete kitchen update and reconfiguring some current living space. We have been beyond pleased with Ken's work, and have fallen back in love with our home! From your first meeting with Ken, you can recognize he will be a fair and honest partner with the work ahead. He helped us prioritize our needs, as our plan was very fluid to start, and his subs were completely professional and courteous throughout the project. Ken was available when we needed him, responsive and a delight to work with. He stayed on budget and on time, We have recommended him to every one we know who is looking to renovate or add-on to their home. I wish you could hear the comments from friends and family who visit and see the work from Ken and his team - that would be the ultimate testimonial! More...

Reviewed on Houzz

8 February 2015

After my husband had an accident and was partially handicapped, Ken did an addition on our house that included an elevator and half bath. He also changed two steps to 3 steps and I had no idea that was even possible. And he turned a bathtub into a shower. Ken is wonderful to work with and his subs are equally nice. They were very neat which meant a lot to me. He has good ideas and suggestions and can help hold costs down when appropriate. He can explain how things need to be done.
At another time Ken had all the duct-work in our crawl space and attic replaced and it was quick and neat.
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