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M

MPT Plumbing Inc

Lake in the Hills

(22)
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Reviews (22)

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5/5

22 customer reviews

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1 November 2019

Woke up to a completely drained hot water tank.  It had cracked and been leaking.  I called MPT and they were able to come out the same day and get a new one put in.  Great customer service in talking with Heather on the phone.  Mike and another plumber arrived right on time.  They did the work perfectly and left the area clean.  There pricing and rates were reasonable.  I would highly recommend using MPT for your plumbing needs. More...

Reviewed on Yelp

29 June 2019

These guys are the best.  Last year my basement flooded and they came to the rescue with about an hours notice on a weeknight.  They replaced the sump pump, drained and cleaned up the water and even resolved another surprise issue with the well and gravel that kept jamming up the pump.  The new sump pump works great. Today they fixed some problems with my water heater.  I assumed the water heater needed to be replaced, but they came out and pointed out it was a problem with some corroded leaking pipes leading to the water heater.  They showed up early and got everything fixed and cleaned up. Both times they were affordable, helpful and thorough, making sure everything was resolved before they left. More...

Reviewed on Yelp

1 February 2019

These guys are excellent I walked down to my basement today and realized that a pipe burst and we had flooding everywhere they were here within an hour and fixed the problem immediately would recommend them to anyone Who needs a bad problem fixed quickly!

Reviewed on Yelp

27 December 2018

Christmas Day party uncovered a leak underneath my mom's kitchen sink.  We called around the next day and no other plumbing service picked up their phone.  We tried MPT and, luckily, they had someone working the phones.  By 10 AM the next morning, we had friendly Michael and Brad at our door.  They were professional and courteous, and quick.  On top of that - helpful with a few other pesky leaks and issues.  Great service, great advice, reasonable rate, and even a solid referral for an issue with the stove.  Highly recommend Michael and team.  Thanks for all the help! More...

Reviewed on Yelp

2 October 2018

Called MPT for a plumbing leak, and was able to accommodate same day service. Michael showed up on-time as promised. Found the leak and walked me through the repair process. Repair was done quickly and took care of the leak. Very happy with their service! Pricing was reasonable as well. More...

Reviewed on Yelp

11 August 2018

I reached out to Michael on a Friday afternoon about a leaky outdoor faucet. He was here first thing Saturday morning, right on time. Extremely responsive, fantastic communication, very professional and knowledgeable. Couldn't ask for better service! More...

Reviewed on Yelp

5 June 2018

Great experience, glad I called MPT Plumbing! Responded quickly and showed up within an hour of speaking for a minor pipe repair. Very professional and helpful with understanding the problem. The issue was resolved within an hour or so and I'm happy with the results. Would definitely recommend this company. More...

Reviewed on Yelp

5 June 2018

I was selling my house and the inspector found a light mold and leak issue in both bathrooms. Michael and his crew were very efficient, showed up on time and cleaned up completely. I highly recommend his services.

Reviewed on Yelp

25 May 2018

Not only did they come out right away, but they were thorough, thoughtful of my sleeping baby, and very reasonable! Highly recommend Mike and his team!

Reviewed on Better Business Bureau

27 April 2018

I had an emergency and Michael was extremely compassionate and helpful! I'd recommend this company for any plumbing problems!!! Thank you Michael!!

Reviewed on Yelp

3 March 2018

I wish I had more eloquent words as other reviewers do, however they may not even be necessary. I really can't say enough about MPT Plumbing! This is perhaps the happiest I've ever been to leave a review for a business. This whole operation is incredible! From Heather who was courteous, knowledgeable and so helpful on my initial call, to Mike who was nothing short of those attributes as well. I can see absolutely NO reason that you should even consider anyone else for your plumbing needs! Please, do yourself a favor....hire MPT Plumbing and you'll definitely be glad you did!! Thank you for everything Mike and Heather! More...

Reviewed on Yelp

7 February 2018

I can't say enough good things about this company. Michael Tate and Ian are plumbing gurus! The first time we hired them they installed a new tub and new fixtures for our bath. Thorough and done perfectly. It's nice to have two guys who work well together do the job. The second time we hired them was to replace the laundry room washer hookups, install a new utility tub and hook up the new washer. Experts and professional in every way. You will NOT regret hiring these guys. More...

Reviewed on Yelp

22 January 2018

To all of you avid Yelp users.  I always buy products and use services that have the highest reviews in order to minimize my disappointment. I try to always write reviews in hopes to help others.  I've taken the liberty of writing this review because I truly believe in Michael and MPT Plumbing.  Hopefully this review provides enough reassurance that leads you in confidently choosing this company.On Friday, January 19, 2018, our 15 year old hot water heater decided to stop working.  The bottom had cracked and the water had slowly leaked all over the basement floor (not to mention soaking our plush carpeting and the Walmart grade socks I was wearing).  I went on Yelp and called the top five companies in the area that had five star reviews.  Each company seemed very reputable and each company was selling the same Bradford White natural gas water heater.  On my 4th call, I came across MPT Plumbing.  From the very beginning, Michael, the owner, was not only responsive but was also an understanding businessman.  He must have known I was Filipino (most are cheapskates) because after discussing my issue with him, he cut to the chase and gave me a price even my father wouldn't have believed.  This was absolutely mind-blowing to me considering I had just spoken to three other companies before him and their quotes were "unbeatable" (clearly not!!!).  There was no need to haggle pricing with Michael.  I wanted to be respectful knowing he too has to make a living from what he charges his customers.  Equally shocking as his price, he was able to come to the house first thing the following morning rather than on Monday, January 22 (which the other three companies would have to do).  Good to his word, he and his associate, Ian, arrived early Saturday morning looking like they were ready to take on the world.  They promptly started their work approximately 0900 and fully completed the install approximately 1115, due to some unexpected issues (piping and valve issues from our fantastic "cutting corner" home builder).  These guys were like magicians,  troubleshooting the issues and completing their work with minimal interference to our day.  Michael, unnecessarily, apologized for taking longer than usual (apparently these two can possibly finish a job in under 10 minutes).  Both gentlemen were very respectful of my house and did everything they could to keep it clean (hmmm...I wonder if Michael would hire my kids so they too can learn how to keep my darn house clean).  I was truly very impressed with the entire experience.  The communication between Michael, Ian, and myself was exactly what I expect from professionals (the way traditional businesses use to be like).  In fact, Michael even called me early Saturday morning to explain that he would be a little late because the supply warehouse (where he purchased the hot water heater) was taking a bit longer than he anticipated.  That really speaks volumes of his respect for other people's time, his work ethics to try to be on time, and his commitment to communicating effectively with his customers to keep them informed/happy.  At the end of the job and because I was so impressed with their work, I showed Michael another small job that had to do with my sump pump outlet in my backyard.  He gave me ideas on how to fix the problem which could easily result in me not needing his services.  Who does that?  I am very grateful that there are still some businessmen who take pride in their work and offer advice without trying to always make a buck.  I look forward to working with Michael again in the future.  I have already started spreading his name at my work and on social media.  I strongly recommend that you give him a call for all your plumbing needs.  I am confident you'll be as satisfied as I was/am.  Take care and God bless!!!  JC More...

Reviewed on Yelp

11 January 2018

Based on previous Yelp reviews, I emailed MPT after hours on a Wednesday night and received a response within hours. Communication was great throughout the process! Mike was scheduled to come out Thursday morning for a quote for a leak that was occurring in my master bath on the 2nd floor which was leaking into my kitchen ceiling. He diagnosed the problem right away, went out to get parts, and quickly returned. He showed me the issue before the work was complete, told me what he was doing to fix it, and showed me the finished work asking if I had any questions. He and his partner (sorry, forgot his name) were professional and pricing seemed fair although I can't confirm as I  hired him right away without getting the remainder of the quotes I had scheduled. Highly, highly, highly recommend. More...

Reviewed on Yelp

5 January 2018

I am so beyond impressed by MPT Plumbing. I decided to reach out to them because they are highly rated and they're a local, family-owned business. I'm so glad I did. Their level of professionalism far surpassed that of any large plumbing contractor you will find. Michael was super fast, super friendly and the price was right. You can't ask for more. They made the whole experience easy and painless. More...

Reviewed on Yelp

24 August 2017

Our outside spigot broke over last winter.  We didn't know until we had been using the hose all spring and almost into the beginning of summer.  Long story short.....the basement flooded.  We tried every plumber in Huntley and not one would service us.  Half of them didn't even answer the phone.  We called MPT Plumbing and not only did they answer on the weekend, we were promised service first thing on Monday.  The technicians were knowledgeable and so polite it was a pleasure to deal with them! My husband is in the construction business and he was very impressed with their work!  If you need a plumber.....CALL MPT PLUMBING!!! More...

Reviewed on Yelp

23 June 2017

My hot water heater was on its last leg. I called around 10 plumbers and received quotes. MPT had the best price. I called and set up an appointment for 9am. They were here at 9am. They got right to work . Draining the old tank and removing it. The new tank was installed in no time. I would highly recommend MPT Plumbing for your plumbing needs. They did an Outstanding Job!!! Thank you!! More...

Reviewed on Yelp

26 April 2017

My water heater stopped working (my poor son had to take a very cold shower). I called Home Depot, Menards, and plumbers in the area. ..10 in total and got quotes from 8 of them. Michael from MPT Plumbing returned my call quickly, was patient with my many questions, and his quote was competitive and reasonable. So happy that my husband and I chose MPT! Michael and Ian replaced our water heater the same day. They were professional, friendly, and no surprise additional fees. Michael's quote to me was what we paid. It's been a week and our new water heater is working perfectly. Two thumbs up for Michael and MPT Plumbing. Highly recommend! More...

Reviewed on Yelp

24 October 2016

Great communication via phone, text, and messaging, he has all bases covered! Michael was able to take care of a non emergency job for me the next day. Detail orientated and supreme workmanship! Michal and his assistant exceeded my expectations. fair pricing as well. If you are reading this, do yourself a favor and call MPT now. More...

Reviewed on Yelp

11 May 2016

After our basement flooded and our sump pump stopped working, I needed quick help at a fair price.   I sent quote requests through Yelp to the highest rated plumbers in my area.   MPT Plumbing responded immediately.   Their price was GOOD (I had expected this to cost much more) and they could do the work that afternoon.  So I booked MPT to come replace my sump pump.  Mike arrived at the time promised and quickly replaced my pump,  he also explained my issue and clarified some details that I didn't know (Thank you!).  He was in and out, and our new pump is working great.   I would definitely have MPT do any of our plumbing work in the future. More...

Reviewed on Yelp

22 August 2015

It's really really hard to find honest and good companies that do great work for a fair price.  MPT Plumbing has done around 4 jobs for me and each and everytime I have been very happy with the work, the communication and their prices. Great folks and I would not hesitate to use them again!!! More...

Reviewed on Yelp

11 January 2015

Michael was recommended to me by family and friends to finish a major job connecting my house to city water from a well, as the previous plumber on the job kept delaying the project for 6 months.  Michael stepped in with the utmost expertise, even finishing the job a day early!! His work was top notch, as was his respectful manner, and the price was right on.  Michael did not hesitate answering all my questions in a professional manner, from the estimate through to the finished work.  I will definitely use MPT Plumbing for my future needs, renovating other properties I am working on.Thank you Michael and Anthony for a job well done!! More...

Reviewed on Yelp