Lucy Thornton Photography

L ucy was very unprofessional during our communication. It would take several days for her to respond and it seemed as if she wanted me to work my availability around a trip she was taking.
After sending several messages trying to find a compromise, she stopped responding. The next week she contacted me again. I expressed that I wouldn’t feel comfortable with her because of her inability to communicate with me in a timely manner and her communication was lacking in professionalism.

Her response was that I was not her client and therefore she didn’t feel the need to get back to me as quickly. I was very confused by this, as I would never commit to a photo shoot with a photographer who isn’t able to respond to me in a timely manner.

This was family photo shoot that many of us were traveling to the Dallas area for. Our dates weren’t flexible and it was important to me to find someone who could ensure that it would be a smooth process.

All in all I felt Lucy was unable to provide time with the level of service I expect. Furthermore, after ending our conversation, she continued to harass me through text message until I asked her to stop.

If you are planning to book a photographer please look elsewhere! I am not sure if this if her normal work ethic, if I had done something to offend her, or if she was having a bad week. Regardless of the reason, her attitude was very off putting and her professionalism was lacking. More...