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Logo Genies logo logo
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Logo Genies

WALNUT CREEK, CA

(26)

Get a free quote from this professional

Get a free quote from this professional

About

We are innovators and we craft smart digital and design solutions which promises to contribute to our client’s success. We are a team of professional designers and developers, bringing our clients custom branding solution. Logo Genies has successfully accomplished 5000+ projects marked with a 100% success rate.

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Reviews (26)

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4/5

26 customer reviews

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9 August 2022

I was hired by a customer of Logo Genies because she claimed they confused her too much and being a local web developer I knew the standard procedure here. Generally this happens and we can help the customer navigate some of these developers and communicate what it is they want without much issue. But that's if you're dealing with a legitimate company.

These guys started out by trying to steal the customer's GoDaddy account (which I have a recording of) and then turned and try to say I was the one scamming the customer when I advised the customer to not even give ME their godaddy login.

This is a very elaborate scam people need to be aware of. DO NOT GIVE OUT USERNAMES AND PASSWORDS TO ANYONE, not even this company. Also be aware that if they do not complete their promises, you can always go to your bank for a refund and don't have to deal with them if they fail to offer a full refund.

https://goldsborowebdevelopment.com/wp-content/uploads/2022/08/logogeneies-scam.mp3
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20 July 2022

They were a little unprofessional and didn't deliver proofs when they said they would. I expect this from some companies as professionals are harder to find these days unless you go local. You know when you have that gut feeling? You should follow it. They did deliver and revise when I wanted, but they just didn't deliver when they said they were going to. Here's the kicker though. Got the logo done. Cool. Got an email a month after the logo was completed and this is cut and paste from that email.
" I would like to inform you that USPTO has received an application with the same company name to be trademark registered.
Since you are our existing client, we are giving you the option to choose whether you want to keep this name or we should allow the second applicant to get this company name.
Let me know your thoughts so I can assist you accordingly.

Prompt response would be highly appreciated.
Best Regards,
Peter
Legal Advisor – Paralegal Team
(281) 524-9972 – Direct Line
Logo Genies"

They tried to upsell the trademark during logo design and I declined. This is how they responded. I contacted USPTO and there is no one trying to trademark my company name or logo. I will contact the BBB and see what can be done. These are SCAMMERS. DO BUSINESS WITH LOCAL PEOPLE IN YOUR AREA. And oh yeah this is the first time I've ever left a review for anyone.
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9 March 2022

They are your best friend when they want your credit card. They make false promises, and false claims on their refund policy. Horrible company. Steer clear

UPDATED REVIEW: They sent rebuttal documents to my credit card company and FRAUDULENTLY fabricated email responses from me. I am going to the local authorities and FTC to report this.
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16 February 2022

This company created a design for me and then held it hostage with more add-on fees to transfer ownership. They constantly tried to confuse me with terminology and claims of things that legally had to be done. If you search their reviews, many of the most positive ones are from people that don't exist and are used on several other questionable web sites. You get what you pay for. Don't give this company your money. More...

25 January 2022

They are your best friend when they want your credit card. Then they steal your money, create garbage logos, and just want you to complete your project and move on. This is the worst company I have ever dealt with. I asked for a refund, and they made up fake reasons against their policy to not refund. 100% do not recommend. More...

4 January 2022

BEWARE!!! THIS COMPANY IS A SCAM....

I initially contacted this company to get a logo and trademarking done, at first they were quite impressive with their scam and lies that I seriously fell for it.

This company is not legit. They are not in Walnut, CA since I had someone drive out there to verify and this business is non existent! They take your credit card information, charge it and never refunds.

I have screenshots of the conversations I have with the bogus names or people in the company named Ethan Stevenson, Liam Cohen, Ryan Davis.

We trusted this company based on the reviews, unfortunately I got scammed! They also worked with a company in Los Angeles called Creative Company, someone in the name of Robert Jackson who claimed to be a lawyer and cannot verify his information and refused to give out his license for verification. I called USPTO and had him on 3 way and he got busted for scam.

BEWARE OF THIS COMPANY!!!
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18 December 2021

I didn't have such a great experience. I felt misled during the process, everything seemed like an upsell. When I thought I was having a custom logo made, I found the exact photo on iStock photo. Then they wanted extra for the layered files. In the end they prepared the incorrect logo. Chris then stopped answering my emails so I just had another artist fix it later.
I'm sending this to help everyone involved. I don't like giving unfavorable reviews. I hope you have better luck!
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19 October 2021

This is the 3 website and logo I got designed from logo genies. The team of Logo Genies deserves a huge respect and appreciation for their amazing work and support they provide to me.

Thankyou so much for always being supportive and providing the best work on time.
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Reply from Logo Genies

Dear Dennis, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards Team Logo Genies

19 October 2021

Simple and easy process to order a logo. Great design was delivered in a given time by Jay and reasonable price is charged. Thanks.

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Reply from Logo Genies

Dear Benito, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards Team Logo Genies

20 September 2021

Request them for a logo for my new startup and the assigned for this was great. He has designed a great logo totally as per my guidelines (Y)

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Reply from Logo Genies

Dear Erika, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

6 July 2021

Logo Genies is a lucky found for us. I'm glad we got our logo revamped by these guys. Talented bunch of folks who think out of the box.

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Reply from Logo Genies

Dear Phillip, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards Team Logo Genies

22 March 2021

Fast and responsive service. I received more than I was expecting, they have actually put my idea into logo and its like super awesome for my brand.

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Reply from Logo Genies

Dear Victoria, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards Team Logo Genies

25 February 2021

Best logo design firm I ever worked with. They guide you and have complete branding solution and offer the best rates.

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Reply from Logo Genies

Dear Nancy Cassidy, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards Team Logo Genies

8 February 2021

Amazing job done by Logo genies designer team. I want to thank them for their extraordinary creativity. I will recommend the service to everyone who needs a logo

Logo Genies
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Reply from Logo Genies

Dear Eddie Phelps Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards Team Logo Genies

15 December 2020

Very well understood my requirements and the colors I want and the text I need. Frank is very responsive and was there to help whenever needed. I got enough revisions to finalize what I need. Over all very well satisfied with the services of Logo Genies. More...

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Reply from Logo Genies

Dear Eknath, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

7 December 2020

Fast, Friendly, professional. They listened to what I wanted and over-delivered.

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Reply from Logo Genies

Dear Deborah, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

2 December 2020

This was the best experience! I tried and tried to come up with a logo myself. I knew what I had in mind, but Frank Martin was able to take our vision and perfectly design it! Thank you guys so much!! I look forward to the next steps. More...

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Reply from Logo Genies

Dear Kim, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

30 November 2020

I wanted to hire the best and after looking at several other logo and web design companies, I knew Logo Genies was the perfect fit for the job. They are true professionals. I wasn’t sure what I wanted, or what direction I wanted to go for my branding but Edwin (the representative) was extremely patient and listened my ideas and direction that I wanted to go in. I highly recommend Edwin Green and I will definitely be hiring him for future projects. You will not regret investing in Edwin and Logo Genies. More...

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Reply from Logo Genies

Dear Pamela, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

27 November 2020

"I have absolutely loved working with Logo Genies! They made me feel completely at ease with professional, and polite but human manner of communication throughout the project, but more importantly; they were so passionate and motivated that when I was working with them and talking about my business – which is my baby, they increased my excitement and motivation!

They gave me lots of ideas and help with marketing and advertising, and when I had feedback on their first logo draft, we discussed exactly what the idea was together – and they even accepted my terrible drawings of what I had in my head as an idea! They then sent me back the most amazing and perfect logo, incorporating everything we spoke about! I couldn’t have been happier!"
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Reply from Logo Genies

Dear Yazmin, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

26 November 2020

I told them about my requirements for my logo and somehow, Logo Genies magically put it together like they could read my mind. I believe the price to be reasonable with the exceptional work quality. I have been pleased with the comments I've received about my beautiful logo. More...

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Reply from Logo Genies

Dear Coen, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

25 November 2020

My experience with Logo Genies was stellar. I received my magnificent designs over the course of 2 days. The hardest part was deciding which one to choose because they were all so good. I prefer this platform to working with an individual because you get to see several approaches to your project. I was really satisfied with the results. It was easy to input all info and I got the results I wanted. More...

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Reply from Logo Genies

Dear James, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

24 November 2020

Received many logos to choose from. The one we chose could not have been better. The designer took on board each and every one of our requests and made changes as we wanted.

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Reply from Logo Genies

Dear Harry, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

23 November 2020

Out of so many designers out there, Logo Genies stood out and the reasons for this were made clear from the initial contact right down to the completion of project. Their process and procedure for designing our logo was exactly what we had hoped for and we couldn’t be happier with the end result. On top of their clearly creative and talented efforts and the designs that they offered to us, their educated reasoning for each design was immensely welcomed and paramount to the decision-making. Working with Logo Genies was an absolute pleasure, and I can only hope that this is the first of many future projects of which I will have the privilege to take advantage of their services. More...

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Reply from Logo Genies

Dear Corrie, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

20 November 2020

Have used services of Logo Genies for a third time now, two fantastic successes and one so-so, but the company itself has always been responsive to the max and I have no hesitation recommending the platform. I will certainly use them again when my need arises. More...

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Reply from Logo Genies

Dear Christine, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

19 November 2020

I have used Logo Genies to design three business logos. Their work has always been outstanding, so I used them to design my boat logo. They absolutely translated my vision into reality within a few days. I'm continually blown away by their designing skills! The process is very easy and the communication is always prompt! I will never use anyone other than Logo Genies to design any logo work for me! More...

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Reply from Logo Genies

Dear Attu, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies

18 November 2020

Working with Logo Genies, we were able to create an evolved brand identity for our business without losing the elements of the brand that made us successful in the first place. Their efforts on our new logo is the perfect blend of the modern, fun restaurant we want, and the friendly, neighborhood watering hole that we were looking for. Thanks to them, our new logo now stands out, has a classier, more upscale look and, most importantly, conveys that we're a full-service restaurant. It looks great on t-shirts and on our mobile restaurants too! More...

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Reply from Logo Genies

Dear Antonina, Thank you for taking the time to share your positive experience with our business. We really appreciate your views of our work and would love to serve you next time. Regards, Team Logo Genies