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Leap Gateway Inc

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‘21 Certificate of Excellence, 2021

About

Why choose LEAP?
Leap Gateway Inc empowers our client by offering a call center solution with just a couple of clicks.

We offer qualified agents who understand the many different campaigns in the market.
With LEAP, you get access to the Leap CRM where you can monitor calls, access recordings, get notifications of any appointments or sales in real-time and send out any marketing campaign ie email and SMS.

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94 hires on Bark

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Reviews (34)

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5/5

34 customer reviews

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28 March 2022

Abdou and his team were hands on and helpful.

28 March 2022

Great service with great customer service!

verified
24 March 2022

Telemarketing

Abdou Diallo is one of the best account managers that I have had the pleasure to deal with during my long career, doing business in many different settings, sectors, and countries. I was also impressed by the platform, the service transparency and the reasonable cost. More...

8 March 2022

My campaign with Leap Gateway was very effective. I worked with Abdou and Peter and they filled up my calendar the very first week they started! They are also very versatile enough to handle, at the same time, several different campaign objectives I needed. Of all of their competitors, I am so glad I picked them! More...

verified
25 February 2022

Telemarketing

More than I expected! Very pleased with the results! The communication from Abdou has been professional, detailed, and results based. I plan to continue to use this service and I have already referred Abdou to another business owner. More...

21 February 2022

These guys are super solid. I worked with Abdou and Alice and they went above and beyond for my campaign. In just the first week I had plenty of leads to call on. Two things I really enjoy about this group is they are extremely adaptable to what your goals are and Abdou is very responsive. Great group. More...

verified
9 February 2022

Telemarketing

I was very impressed with their transparency, and I’m looking forward to working with them, please ignore previous review it was a typo

verified
31 January 2022

Telemarketing

One of the best decision! They're efficient, helpful, and respectful. They completely understand our company's need. I highly recommend Abdou and Gabriel for exceptional service.

verified
25 January 2022

Telemarketing

It's been great working with Vincent! I am hoping for a very fruitful relationship.

verified
3 January 2022

Telemarketing

Abdou and Annie have taken my business to the next level with this great service! The technology Leap uses gives the user complete control and total transparency of the work being done. Abdou has made this service totally customized to fit my business and all our needs. I would recommend this business to anyone who wants to maximize the effectiveness of their business and profits! More...

verified
28 December 2021

Telemarketing

Gentlemen;
I have had nothing short of a great experience with Leap Gateway to date. My contact with your company is Abdou Diallo, and I do believe that he is the one responsible for generating the positive experience that we had have so far with your organization. He has handled all our interactions with Leap Gateway professionally and with a courteous and positive attitude.

I look forward to working with him and Leap Gateway in the coming year.

Respectfully,

Edward Ondy
Pres, EMACSI
More...

17 December 2021

I appreciate his quick responses and transparency. He made the on-boarding process super easy and smooth. Thanks for all your hard work.

16 December 2021

Abdu is amazing to work with. He is very attentive with immediate responses.

8 December 2021

Very happy with the people, the service, and the system. We have not had any luck with people showing up at events or investing in deals, so we are evaluating closing down the campaign. We assume the problem is with our lead lists. More...

6 December 2021

Abdou is very punctual and receptive to our business model needs. His follow up is first class. Today we were happy to receive our first two big orders as a result of his Team's efforts.

19 November 2021

Abdou and his team are amazing! They have help 10x my business in such a short time. Super responsive to all my requests. Happy to have them aboard.

verified
12 November 2021

Telemarketing

Working with Abdou Diallo and the team has been fantastic. They work with you as if they are part of your company. They truly care in their work to maximize your investment.

verified
14 October 2021

Telemarketing

Abdou represents your company in such a wonderful and professional manner. He is the best contact I have worked with in terms of ease of doing business, his excellent follow through, attentiveness and quick responses to our inquiries. It appears he also works very effectively with the team of callers. More...

7 October 2021

Very friendly and professional service.

6 October 2021

Very professional, greatest experience, will refer to everyone,
You guys just simply get the job done with excellence.

29 September 2021

Communication and follow has been stellar from the start. Abdou and his team have been working very hard to drive in the results we expected.

verified
15 September 2021

Telemarketing

Working with Leap gateway has been a good experience. impressed with Abdou and his prompt professional service. made it a very smooth process .

verified
10 September 2021

Telemarketing

Leap Gateway has been excellent so far. Our campaign starts next week and I look forward to working with them to bring my business to the next level.
Richard

verified
31 August 2021

Telemarketing

Abdou has been a huge help with my marketing! He helped me set up campaigns easily and we have had more success than I expected so far! Easy to work with and always receptive to what our company goals are. Highly recommend Abdou! More...

verified
25 August 2021

Telemarketing

Quality of leads are good and the amount of leads are improving as time passes! constant communication and we work together to improve.

verified
23 August 2021

Telemarketing

Abdou has been responsive to my requests and has been a pleasure to work with! LEAP has also delivered what was promised thus far!

verified
12 August 2021

Telemarketing

Abdou and his staff were very professional. He is extremely easy to work with and has a good understanding of the telemarketing model.

23 July 2021

Leap Gateway was amazing. My point of contact- Abdou was on point with his communication & very straight forward and understood what I wanted to accomplish my campaign. He was available whenever I had questions, and super helpful as well. I would very likely continue my campaigns in the future if Abdou is my point of contact. More...

29 May 2021

We have been working with Leap now for about a month and it has exceeded all of my expectations. Our point of contact, Abdou, has been fantastic. He has produced at every facet of duties we have put on him and has managed the process with very high efficiency More...

verified
25 May 2021

Telemarketing

I started using Leap a few months ago and Abdou's attention to detail, his response and the way he has worked with us is why I continue to work with Leap. The dashboard is invaluable and the telemarketing staff is excellent please do not change a thing More...

25 May 2021

Actually, I'm pretty amazed. Abdou has been a tremendous asset in helping me scale my outbound effort. He is extremely professional, available and helpful. Additionally, Alice has done a tremendous job working on the phone. Patient, attentive and a good listener are her strengths. Highly recommend Leap Gateway - especially if you want a true partner. More...

verified
7 May 2021

Telemarketing

They contacted me right away and sent me a quote. Have been very friendly & helpful so far. We are just getting started so I don't have any results yet

23 November 2020

The system is very flexible and user friendly.
Can be easily navigate and I can say that all-in -one function.

22 November 2020

great service! App helped secure more contracts

Q&As

We love working with new companies and try to grow their client base.

After working in the call center industry for more then 20 years, I always found the transparency between the employee and the client was a serious issue.

We started Leap to make the client feel comfortable and that the agent is an extension of his business and not just another employee like other another agencies.

We will work tirelessly to make sure that the clients campaign achieves its highest potential and fulfill to their expectations. A client for us is a member of our team and we want to make sure the team grows together.

Being a software company we offer many tools and solutions for our client to monitor and have control of our agents where ever they are in the world.

We added a 2 meter distance between agents in the office and we offer the agents a work from home options where we monitor diligently their internet speed and the audio quality of the calls, making sure no outside noises or disruptions occur.

Services


- Customer Service
- Chat Support
- Email Support
- Inbound Support
- Project Management and more

- B2B Appointment Setting
- B2C Appointment Setting
- Lead Generation
- Cold Calling

- B2B Appointment Setting
- B2C Appointment Setting
- Lead Generation
- Cold Calling

Inbound and Outbound VoIP System
Preview Dialing
Call Recordings
Dynamic Calendar
Email/SMS Broadcasting
In-house Chat System
In-house Video and Voice Calling
1-Click Campaign Swapping
Live Queue Viewer
Call Scripting
Campaign Management
Customer De-duping
Real-Time Campaign/Agent Analysis
Live Call Listening
Smart Inbound Call Routing Management
Company Wide Configuration
Data Export

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