Online
Why choose LEAP?
Leap Gateway Inc empowers our client by offering a call center solution with just a couple of clicks.
We offer qualified agents who understand the many different campaigns in the market.
With LEAP, you get access to the Leap CRM where you can monitor calls, access recordings, get notifications of any appointments or sales in real-time and send out any marketing campaign ie email and SMS.
Show more
34 customer reviews
Layla
Abdou and his team were hands on and helpful.
Lynn
Great service with great customer service!
Pete McEvoy
Telemarketing
Abdou Diallo is one of the best account managers that I have had the pleasure to deal with during my long career, doing business in many different settings, sectors, and countries. I was also impressed by the platform, the service transparency and the reasonable cost. More...
Larry J. Davis, EA
My campaign with Leap Gateway was very effective. I worked with Abdou and Peter and they filled up my calendar the very first week they started! They are also very versatile enough to handle, at the same time, several different campaign objectives I needed. Of all of their competitors, I am so glad I picked them! More...
Andre Powell
Telemarketing
More than I expected! Very pleased with the results! The communication from Abdou has been professional, detailed, and results based. I plan to continue to use this service and I have already referred Abdou to another business owner. More...
Kevin
These guys are super solid. I worked with Abdou and Alice and they went above and beyond for my campaign. In just the first week I had plenty of leads to call on. Two things I really enjoy about this group is they are extremely adaptable to what your goals are and Abdou is very responsive. Great group. More...
Renessia
Telemarketing
I was very impressed with their transparency, and I’m looking forward to working with them, please ignore previous review it was a typo
Wanas
Telemarketing
One of the best decision! They're efficient, helpful, and respectful. They completely understand our company's need. I highly recommend Abdou and Gabriel for exceptional service.
Aminah
Telemarketing
It's been great working with Vincent! I am hoping for a very fruitful relationship.
Aiymaris
Telemarketing
Abdou and Annie have taken my business to the next level with this great service! The technology Leap uses gives the user complete control and total transparency of the work being done. Abdou has made this service totally customized to fit my business and all our needs. I would recommend this business to anyone who wants to maximize the effectiveness of their business and profits! More...
Edward Ondy
Telemarketing
Gentlemen;
I have had nothing short of a great experience with Leap Gateway to date. My contact with your company is Abdou Diallo, and I do believe that he is the one responsible for generating the positive experience that we had have so far with your organization.
He has handled all our interactions with Leap Gateway professionally and with a courteous and positive attitude.
I look forward to working with him and Leap Gateway in the coming year.
Respectfully,
Edward Ondy
Pres, EMACSI
More...
Jaycee
I appreciate his quick responses and transparency. He made the on-boarding process super easy and smooth. Thanks for all your hard work.
Jennifer Ames
Abdu is amazing to work with. He is very attentive with immediate responses.
Tom Schmidt
Very happy with the people, the service, and the system. We have not had any luck with people showing up at events or investing in deals, so we are evaluating closing down the campaign. We assume the problem is with our lead lists. More...
Ron
Abdou is very punctual and receptive to our business model needs. His follow up is first class. Today we were happy to receive our first two big orders as a result of his Team's efforts.
Maurice
Abdou and his team are amazing! They have help 10x my business in such a short time. Super responsive to all my requests. Happy to have them aboard.
Michael Nicolais
Telemarketing
Working with Abdou Diallo and the team has been fantastic. They work with you as if they are part of your company. They truly care in their work to maximize your investment.
Sheila Weber
Telemarketing
Abdou represents your company in such a wonderful and professional manner. He is the best contact I have worked with in terms of ease of doing business, his excellent follow through, attentiveness and quick responses to our inquiries. It appears he also works very effectively with the team of callers. More...
Adam Theo
Very friendly and professional service.
Maurice Holmes
Very professional, greatest experience, will refer to everyone,
You guys just simply get the job done with excellence.
Alex Rodriguez
Communication and follow has been stellar from the start. Abdou and his team have been working very hard to drive in the results we expected.
Sarit
Telemarketing
Working with Leap gateway has been a good experience. impressed with Abdou and his prompt professional service. made it a very smooth process .
Richard John
Telemarketing
Leap Gateway has been excellent so far. Our campaign starts next week and I look forward to working with them to bring my business to the next level.
Richard
Julie morgan
Telemarketing
Abdou has been a huge help with my marketing! He helped me set up campaigns easily and we have had more success than I expected so far! Easy to work with and always receptive to what our company goals are. Highly recommend Abdou! More...
Tim Stout
Telemarketing
Quality of leads are good and the amount of leads are improving as time passes! constant communication and we work together to improve.
Rick Hernandez
Telemarketing
Abdou has been responsive to my requests and has been a pleasure to work with! LEAP has also delivered what was promised thus far!
Eric Arredondo
Telemarketing
Abdou and his staff were very professional. He is extremely easy to work with and has a good understanding of the telemarketing model.
Minnie
Leap Gateway was amazing. My point of contact- Abdou was on point with his communication & very straight forward and understood what I wanted to accomplish my campaign. He was available whenever I had questions, and super helpful as well. I would very likely continue my campaigns in the future if Abdou is my point of contact. More...
Paul Granzier
We have been working with Leap now for about a month and it has exceeded all of my expectations. Our point of contact, Abdou, has been fantastic. He has produced at every facet of duties we have put on him and has managed the process with very high efficiency More...
Matt Beggarly
Telemarketing
I started using Leap a few months ago and Abdou's attention to detail, his response and the way he has worked with us is why I continue to work with Leap. The dashboard is invaluable and the telemarketing staff is excellent please do not change a thing More...
Stan S
Actually, I'm pretty amazed. Abdou has been a tremendous asset in helping me scale my outbound effort. He is extremely professional, available and helpful. Additionally, Alice has done a tremendous job working on the phone. Patient, attentive and a good listener are her strengths. Highly recommend Leap Gateway - especially if you want a true partner. More...
Mike Akers
Telemarketing
They contacted me right away and sent me a quote. Have been very friendly & helpful so far. We are just getting started so I don't have any results yet
Rulmel Rull
The system is very flexible and user friendly.
Can be easily navigate and I can say that all-in -one function.
Patrick
great service! App helped secure more contracts
What do you love most about your job?
We love working with new companies and try to grow their client base.
What inspired you to start your own business?
After working in the call center industry for more then 20 years, I always found the transparency between the employee and the client was a serious issue.
We started Leap to make the client feel comfortable and that the agent is an extension of his business and not just another employee like other another agencies.
Why should our clients choose you?
We will work tirelessly to make sure that the clients campaign achieves its highest potential and fulfill to their expectations. A client for us is a member of our team and we want to make sure the team grows together.
Can you provide your services online or remotely? If so, please add details.
Being a software company we offer many tools and solutions for our client to monitor and have control of our agents where ever they are in the world.
What changes have you made to keep your customers safe from Covid-19?
We added a 2 meter distance between agents in the office and we offer the agents a work from home options where we monitor diligently their internet speed and the audio quality of the calls, making sure no outside noises or disruptions occur.
Customer Service
- Customer Service
- Chat Support
- Email Support
- Inbound Support
- Project Management and more
Lead Generation
- B2B Appointment Setting
- B2C Appointment Setting
- Lead Generation
- Cold Calling
Telemarketing
- B2B Appointment Setting
- B2C Appointment Setting
- Lead Generation
- Cold Calling
Cloud Base SAAS - VOIP CRM Software
Inbound and Outbound VoIP System
Preview Dialing
Call Recordings
Dynamic Calendar
Email/SMS Broadcasting
In-house Chat System
In-house Video and Voice Calling
1-Click Campaign Swapping
Live Queue Viewer
Call Scripting
Campaign Management
Customer De-duping
Real-Time Campaign/Agent Analysis
Live Call Listening
Smart Inbound Call Routing Management
Company Wide Configuration
Data Export