Latona, Washington
69 customer reviews
Kathy Shireman-King
We've been boarding pets here for years and they are always friendly and happy to see our furry family members. I am especially happy when I hear how much other places charge (though sometimes other places have perks that I wish Hillrose did, like a pet pool). Nice to be able to get grooming while boarding, too. More...
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Fletcher Helle
This is our go-to spot for pet care when we travel. My wife an I board both of our dogs here when we travel and they've always been accommodating and easy to work with. And our dogs love it! They always come home happy and healthy and well taken care of. I recommend Hillrose to all my friends and family and everyone that's used them has had a similar experience. Very strongly recommended. More...
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Jesus Maldonado
Hillrose Pet Resort did a fantastic job during my recent military PCS travel. American Airlines provides misleading/false information regarding their Live Animal Cargo program so I had to change airlines and travel plans for my pets last minute. Hillrose came highly recommended and with one phone call they accommodated my travel plans last minute. They picked up my two pets from the airport, took them to their facility, let them out of their cages and fed them, and then took them back to their connecting flight. They even texted me to let me know when they picked them up and when they dropped them off. When we return from Hawaii we will definitely use them again if necessary. Fantastic work! More...
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nicolle palffy
I have used Hillrose’s layover service several times while flying dogs across the country. They have always been prompt, courteous, helpful and have kept me in the loop as to the whereabouts of my dogs. I won’t hesitate to use them again! More...
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Laetitia Savelle
Our dog was happy and well cared for.
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Su Ling Heydrich
Hillrose Pet Resort did an outstanding job of my adoption layover from Kaua'i to Phoenix. They worked in close contact with Kaua'i Humane Society to ensure her safety in the transportation of her. My little hound came in late in the evening and was promptly picked up. I received a text message of her arrival to SeaTac and delivery to the resort where she was resting comfortably. The driver also assured me she was happy and wagging. The next morning I was greeted with a text of her drop off back to SeaTac for her continued journey to Phoenix. Amazed at the quality of service!This little Wren made it home to us! No trauma and happy as can be!I am indebted to your service!slheydrich More...
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Nataly Sabalsa
I booked Hillrose to help me board my pup, THor between his flight from Seattle to FL. I was a bit nervous but everything turned out amazing. The driver sent me updates a picture of Thor when he was picked up and informed me when he was dropped off for his next flight and checked in. Definitely gives you piece of mind knowing you’re using a great company! Highly recommended:) More...
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Cassandra Me
Great customer service. They even had the driver text me during pickup and drop off to make sure our pups were safe. Would defiantly use them again in the future!
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Sarah DaSilva
Hillrose was recommended to me directly by Alaskan Airlines for my dogs' flight to NC from HI. I was very pleased by how easy they made the whole process and love that my dogs had a reliable place to go for a night's rest during their layover. They arrived in NC happy and healthy. :) More...
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tom gephardt
The whole process was very easy from start to finish
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Alex
Amazing service !! My wife and I returned from overseas on a military flight. The Hillrose staff knew exactly where to pickup our giant 700 series kennel, and our 4 month old puppy in his small kennel. Took care of them during our 11hr layover then dropped them off straight to Delta cargo for our next flight. If you have a long layover this place is a life saver and the staff is awesome!! Both dogs were happy and relaxed when we got them back, they definitely helped keep the dogs from stressing during this process. More...
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Melissa Bernstein
I contacted them the night my dogs landed in Seattle for their overnight layover to check on them. Hillrose had no information that they were staying there and immediately contacted Alaskan airlines to see what was going on. Alaskan airlines call center didn’t tell me that I had to book their stay myself and after multiple phone calls to both Alaskan and Hillrose my dogs were picked up and enjoyed their overnight stay. Thank you for everything and bringing my stress level down from not knowing where my dogs were. -Melissa, Emma and Bella More...
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Ingrid Oliver
Thank you for your wonderful service, was easy to organize, and getting a notice that my dog had been picked up and delivered was peace of mind.
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Maya S.
I have a 11 month old dog hat ive been having trouble finding a place for daycare becasue she is a pitty. My husband left town for a while and becasue she would be alone all day, I had to find a place that would take care of her, play with her, and fed her. Shes very sweet but very vocal and is stand offish with new people so I was nervous at first to leave her here. The staff that have been caring for her everyday are super nice, don't discriminate becasue shes a pitbull and work really well with her. She loves it there, the customer service is amazing and im so glad I found hillrose! More...
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Norma T.
My pup, Pita, has been a Hillrose regular for many years  they've always taken very good care of my baby. Even though I still cry at drop off (I'm a mess! ) I know he's in good hands. He suffered an injury a couple years ago, and they've been very respectful of my wishes concerning his care. Thank you Hillrose staff! More...
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Tim Kavanaugh
We had a change in flight plans due to the polar vortex when shipping my German Shepherd up to Alaska from Boston. The reroute went through Seattle with a long layover. Alaska Air Cargo recommended Hillrose and now I do too. They helped make a difficult travel schedule easier and I really appreciate that. When my dog was with them I got immediate updates via text. Very nice touch. Their office person who I spoke with to arrange everything was very pleasant and helpful. If I need help like this again at SeaTac, I know who I'm calling. More...
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Judy Termin
They are professional and the prices are reasonable. They offer grooming as well as boarding, so your dog can come home all clean, with her nails trimmed, after her stay at Hillrose.
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Krista Hopper
We boarded our pups here when we went on our honeymoon. Hillrose was great and treated our babies wonderfully. We will use them again.
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Christine Lemly
They did a great job with our jungle katz....easy made reservations, pick-up and drop-off at airport for the jungle katz' flights. Thank you for providing a service to help pet owners get from Alaska to the lower 48! More...
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Heidi R.
Needed last min boarding for our 2 German Shepards. Very nice , accommodating, and professional staff. They even emailed me pictures of them!!!!!
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michael mueller
They take great care of your pet
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Radian Luread
Hill rose was great for us and our two dogs. We were worried because one of our dogs is a picky eater so while we were in Hawaii Hillrose kept track of how much they ate and let us know, they even called to suggest some changes to their feeding
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chris arriaga
Brought in my Siberian husky for daycare and was able to get him in and out without a problem.
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Jayne Kelley
Outstanding service! At the last minute, our two cats could not fly with us to Honolulu due to temp restrictions in Dallas. We scrambled and Got our cats on a flight that stopped in Seattle but it had a layover of 8 hours . Alaska airline referred us to Hill Rose for layover care. The entire staff(receptionist, email customer service and driver) at Hill Rose were great! Prompt responses, friendly service and the driver even gives you updates via text when they were picked up and dropped off. The cats arrived in Hawaii in healthy condition so I know they were well taken care of. Thank you! More...
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Jeff Cruz
I travel frequently and I have been bringing my cat Sophia To Hillrose Pet Resort almost a year. I never have to worry as they give the best care and boarding any parent would need. Sophia love the staff, grooming and play times. I greatly appreciate Hillrose Pet Resort and highly recommend. More...
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Larry Cooper
Very nice facility, walk in and it feels.like you are visiting a hospital, staff in scrubs, etc. Friendly staff
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larry cooper
We left our dog for.two.weeks and they provided excellent.care
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Erin Ford
Full service and friendly
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Nick Franks
Quick and easy, took good care of my four legged family
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Arthur Fritz
Scheduled a pickup for a layover and our pets arrived later than expected. The staff didn’t mind at all. They gave my pupper a bath and even washed the mats inside their cages. They are ready to go for the last leg of the trip. I highly recommend using them if you have a long layover and want to get things done in Seattle. More...
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Bryan Hillerman
Our dog is always treated well here. She is always so excited when we get back!
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Lee B.
Great place to take your dog while you are on vacation! We took our 2 dogs, Lab and Shepherd, to Hillrose in June. They were well taken care of! Our dogs showed no sign of sadness that we were gone for 6 days! They had not been to a Kennel before, but they are going back next month! So nice to know we can get away if needed and not worry about our dogs! Thanks Hillrose! More...
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M B.
My Doberman and German Pinscher were kennels here for a week. Â The check in process was easy, clerk was extremely friendly and sweet to my pups. Â They offer services during the stay which are nice feature, such as bathing and nail trims. I will definitely use these guys in the future More...
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Heather M McDowell
Seriously amazing. They are so warm and welcome and we felt completely like our dogs were taken care of!
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Robin Spencer
They knew our dogs by name on our second visit. The staff were so kind and made us feel good about leaving our fur babies with them. I highly recommend this service
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Rebecca Fry
We use Hillrose OFTEN - they are courteous, kind, supportive, and attentive to our dog's needs. We have left our dog for up to two weeks, traveling outside of the country, and never have concerns when he is at Hillrose. Sarah, one of the wonderful ladies that works at Hillrose, is one of our favorites! Thank you! More...
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david tv
Very nice staff and take great care of your pets
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Steve Johnsen
Close to the airport and a great facility to leave your pets with confidence that they are in good hands.
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Kara T.
My two 60 pound yellow labs came here during their layout in Seattle. I got a text from the driver when they were picked up at the airport and when they had been checked back in the next morning. The driver was also very nice about me asking 900 million questions about their well-being and answered them all with no problems. They arrived in Raleigh NC safe and healthy, overall this was a wonder experience :) More...
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Jenny L.
I first heard about Hillrose from Alaska airlines because I was shipping my 55lbs husky mix from Hawaii to North Dakota and he needed to be boarded for a lay over. The thing is he'd fly out the same day but needed to stay 2 nights at Hillrose since our plane lands in ND but Max was being shipped to Minneapolis. I got the texts when Max got picked up from SeaTac and another text when he was dropped off at the airport for his second flight. The receptionists who answered each time I called were very knowledgeable and helpful since I had a ton of questions. Who wouldn't? Max has anxiety and is afraid of males he's never met before so of course I was a worried mess. I never read the reviews until I dropped off Max and I was so worried about him catching fleas since that's what the main issue was aside from dogs not being taken care of. Luckily, there are no fleas on him and he was his derpy self when I picked him up. I was surprised to see that there was no pee pad in the crate. I read that they would change it out so that's why I put in a pee pad instead of a dog bed or even his blanket. Again luckily Max held everything in so there was no mess for me to clean up. Max was also dehydrated, if he stayed 2 nights I would assume that he's get enough water. As for his weight, he does look pretty skinny but I can't say for sure if he wasn't fed since I didn't weigh him yet. But his poop was a good indication. Everyday Max would poop the same size amount. Today he pooped a tiny little nugget and was very constipated. Overall I'm glad I went with Hillrose, Max arrived safe and sound and he looks just fine. Aside from being a little skinny and dehydrated. It could've just been his flights that caused it. If I ever needed to fly  another pet I would consider Hillrose again. More...
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Theresa H.
We have a crazy little rescued terrier that does not get along with other dogs, so unfortunately our pet care options are pretty limited. Â This place is extremely convenient and our dog seems healthy and happy when I pick her up after a long weekend. Â She hasn't caught fleas or been sick in any way like other folks have experienced. Â We do pay extra so she eats her regular food and I portion it out into little baggies. Â She also takes fish oil for her allergies and they do not charge for giving supplements which is cool. Â She's on Bravecto flea medicine which I highly recommend, so fleas are just a non-issue for us. Â The last time I took her, she was pulling really hard trying to get in which is a good sign to me. Â She sure doesn't do this when we're going to the vet for a nail trim! Â Everyone is super nice to us. Â I've warned them that she can be weird with body handling and they are very gentle and patient. Â It's hard to trust people to take care of your pets cause they can't let you know if anything bad happens. Â My dog seems stoked to go here though and she's happy and healthy when I pick her up. More...
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TNW Dispatch
Great place, we always take our dog here when we go out of town. Prices are good and they offer a lot of services in addition to pet boarding.
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Susan Sheldon Nolen
One of the things I don't like about travelling is having to leave a pet behind. My Ted can't wait to get out of the car and into Hillrose Pet Resort. He loves his extra day walks. I don't trust a lot of people to watch Ted, but I never worry when I leave him with Koko, the owner. Koko is an experienced dog person, a fabulous groomer. We've had nothing but good experiences here. I checked out several places before deciding on this Kennel. The minute you walk into the door, you can see the difference! It's clean, and bright and airy. A lot of kennels can't say that. My only complaint about this kennel? My Ted wants to stay a little longer! Ahem...time to come home little man! Remember me? Thank you Koko for taking such good care of my Ted! More...
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Dorie Lincoln
My pets have stayed there when Im gone for years best place ever!
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Holly Eckstrand
Great people clean place!
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noa hannah
Just picked up my very anxious, older, dog and he is Zen! Love this place!
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Jennifer D.
I love taking both my dogs there. Their always so cheerful and they know out names pretty well and know what kind of hair cuts and bathe my dogs love. Awesome place to go.
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Sheridan P.
We have used Hillrose Pet Resort for several years. We have no complaints. My complaint is with other pet owners. Look in your walet and you will find a photo of the ones you love. A pet doesn't have a walet but he has a nose. WEAR a t-shirt for a few days and leave it with your pet that your boarding, your smell will leave him with a image and he will know you are returning to get him. More...
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D L.
Ive taken both my dogs to Hillrose for years and they are both happy and healthy. Â The girls at the front desk do a wonderful job at check in fast and concise about the rules etc. Â He has a bath and toe nail cut while there and is ready to go the minute he's picked up. Â Compared to other kennels in the area this is a great place. More...
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Michael K.
Only place my dog actually gets excited for me leaving her. I can tell they treat her well because she always runs in and immediately up into the lap of whoever is working at check-in. And she is always shy around strangers. Not to mention staff out walking dogs in the play yard when we leave always yell out a good bye to Agnes as we walk across the parking lot back to the car. Â I can tell that everyone who works here truly loves animals. More...
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