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C

City Line Veterinary Center

Moline, Illinois

(132)
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Reviews (132)

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5/5

132 customer reviews

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25 December 2019

I called the emergency line after I had been referred here by another clinic for X-rays because my cat was in severe distress and had labored breathing. When we arrived they immediately took my cat back and put her on oxygen while someone at the front desk checked me in. They were so quick with her and knew what she needed, the doctor was upfront about the state she was in, but they tried their best and gave her the best care they could. Sadly, she passed away, but the doctor and vet techs were so caring even after having only cared for my cat for a couple of hours. We got a set of paw prints to remember her by, and they personalized each of them so carefully. I appreciate the care and professionalism of everyone working here, and the way they handled the situation and cared for my pet was just the way she needed and deserved to be. More...

Reviewed on Google Maps

23 December 2019

My dog Murphy had to have surgery on his ear and the doctor along with the staff all treat him very well. They explained in detail everything necessary for after care. I will continue to bring my 2 dogs here More...

Reviewed on Google Maps

16 December 2019

Yesterday was the most gut-wrenching day I have ever had, we went in to City- Line to see what was going on with my 9 year old lab she was in bad shape, wasn't eating, when she drank it would come back up, and she had been house trained since about 10 weeks old and we were having issues with her not being able to control it. The same signs my boxer had years and years ago , we found out she was a diabetic and since it wasn't being monitored it got out of hand and had a toll on her young body, my dad and I felt the best thing was to take her out of pain and let her go into her forever peace. The staff helped out a lot and were very sensitive and understanding told us that the room was ours and to take our time with her once they administered the sedative we talked to her and pet her and loved on her the doctor stepped out of the room once again to let us have our time with her before he came in with the final shot they came in and took her pawprint for us and were very respectful I couldn't have asked for a better place. The pain is unbearable losing a family member but they even lit a candle with a sign next to it asking people to keep voices lowered because someone was saying goodbye to their beloved pet. More...

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9 December 2019

Love this Vet. Very nice and friendly staff. Super easy to get things done.

Reviewed on Google Maps

28 October 2019

Took our cat in this morning, he lost his housemate ,two weeks ago today, he was not eating seemed depressed and cried a lot, Dr Hoyt very compassionate and caring and listened to what we told him,explained to us what could be going on and cost of medicine funds were a little low,but gave us options that worked in our budget. .my husband and I very impressed, staff caring also. More...

Reviewed on Google Maps

28 October 2019

Always fast and kind!

Reviewed on Google Maps

28 October 2019

This place is very convenient & very friendly staff ready to help! Highly recommend

Reviewed on Google Maps

28 October 2019

The vet techs and doctors truely care about your pet and treat them as their own. They give excellent care and are always up front with prices, no surprises!

Reviewed on Google Maps

28 October 2019

5 stars for Dr.Trenkamp because she is an entity of knowledge, compassion, and integrity all in one package! I appreciate how she acknowledges my puppy through interaction, and how she comes down at eye-level to me (as the parent) to convey and explain treatment options in a way that makes sense to me so I can make an informed decision. My puppy had diarrhea and a bleeding toenail all in one week, and she recommended a treatment plan that would prevent further infection and help with the symptoms. As a new puppy mom, I am constantly worried and on high alert with my baby (I asked LOTS of questions on my first visit ), but she answered them all patiently and explained them thoroughly! I definitely recommend Dr.T for service, knowledge, and proactive treatment plans for your pet! More...

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28 October 2019

I really like how they answer all my questions about my dog and they help me develop a plan for him. They were very quick to call with lab results and the wait is never that long for a no appointment based facility. I recommend City Line to everyone!

Reviewed on Google Maps

28 October 2019

Got us in right away. Great service and knowledgeable staff. Highly recommended!

Reviewed on Google Maps

28 October 2019

Love coming to this place! We bring our cat here regularly to get her nails trimmed. Service is always quick. Everyone on the staff is always so polite and friendly. It's also awesome they are open 7 days a week which is super convenient. More...

Reviewed on Google Maps

25 September 2019

SERVICES ARE GREAT BUT, IF YOU GET PUT ON HOLD WHEN YOU CALL, UP TO 12 MINUTES TO GET THEM TO ANSWER

Reviewed on Google Maps

22 September 2019

I love the facility and ease of taking my two dogs in. The staff are friendly and the vets are caring people. I love that when my dogs need shots or groomed, i can schedule them to play in doggie daycare too. My dogs love play time.I wish I would have gotten the video by one of the staff for Fritz hanging out in front of the fan chilling while others played. I know one of these times one of my two will be the video or picture of the day on Facebook...love their posts. More...

Reviewed on Google Maps

22 September 2019

Large staff and facilities, so no appointment needed other than for grooming. Clean, modern building. Good prices and knowledgeable staff. ---says Pucky the dog

Reviewed on Google Maps

15 September 2019

City line does and amazing job, you can tell their team loves animals. They are extremely convenient with hours of operation and no appointments are neede .

Reviewed on Google Maps

8 September 2019

They're very calm and nice and they treated our cat very well

Reviewed on Google Maps

8 September 2019

This is the only place i will take my dog sky. Best vet ever!

Reviewed on Google Maps

29 August 2019

Thank you for excellent and speedy service,also walk in service,very kind vetenarian.

Reviewed on Google Maps

27 August 2019

Very knowledgeable staff always considering pets safety and well being

Reviewed on Google Maps

23 August 2019

I came to this clinic randomly for a semi-emergency. The staff here are very professional and compassionate. They love animals and people. Very clean!

Reviewed on Google Maps

16 August 2019

They are awesome! The walk in clinic is amazing and we love that they are open 7 days a week.

Reviewed on Google Maps

9 August 2019

Our new adopted rescue puppy -- Lucky -- got sick three days after we got him. He was running a fever, wanted to sleep all the time and had diarrhea. Fortunately, City Line takes walk-ins. They saw us quickly, the vet was very nice, and she gave Lucky fluids, antibiotics, and tested him for parvo, which was negative. By that evening, he was wagging his tail and wanting to play, and he has been back to his puppy self since that time. We are very happy City Line was open on the weekend. A very good job for our sweet little boy. More...

Reviewed on Google Maps

23 July 2019

Great place. I have never had to wait long. The clinic seems very up to date and knowledgeable, very clean. I really like Dr. Hoyt. He is very personable and caring. More...

Reviewed on Google Maps

16 July 2019

I took my 9 year old Bichon in on July 8th. She had woken up with some discomfort so I waited until afternoon to see if she would feel better. Instead she was not drinking anything and hadn’t gone outside to the bathroom. With her weighing under 10 pounds I knew she was dehydrated along with her pain getting worse. I brought her in and Dr Hoyt was amazing with her. I was impressed with his diagnosis since he had never seen her before. The treatment was good and the price was comparable to other clinics. I will use this facility again. Thank you for the prompt attention More...

Reviewed on Google Maps

9 July 2019

So glad I switched to this veterinary center. Great facility and friendly staff.

Reviewed on Google Maps

2 July 2019

I absolutely love the place! It’s cleaner than a lot of doctors offices and the staff are wonderful! The doctor was A-1! So kind to our 2 dogs as they both were nervous ! I will always take my dogs there for everything, grooming included! More...

Reviewed on Google Maps

30 June 2019

Beautiful vet clinic. Goes over and beyond for the care of your animals. You can certainly tell the main priority here is that your animal is getting the best care possible at home and in office! The only place I trust with my dog! Knowing they’ll give the best care a dogo could possibly receive. More...

Reviewed on Google Maps

30 June 2019

We had to find a place to see our baby boy, Blue. They told us to come right away and the staff was so nice to us when we got here. It definitely helped us feel better and at ease. The staff even brought in a blanket for him to lay on while we waited for the doctor to come in. More...

Reviewed on Google Maps

30 June 2019

Nice comfortable atmosphere, pleasant staff, affordable prices. Will make this our vet for all our furry family members!

Reviewed on Google Maps

30 May 2019

Great vet with fast and friendly service

Reviewed on Google Maps

30 May 2019

This is the best place to bring your fur babies, thank you for taking great care of Kricket.

Reviewed on Google Maps

30 May 2019

City line has been super helpful with all my issues with my dog Gustav. It might be as simple as a nail trim (which for gustav isn’t really simple) or figuring out his stomach issues. They even helped me figure out a way to save a little on his expensive dog food. So all in all, great staff and nice place! More...

Reviewed on Google Maps

19 May 2019

I absolutely love City Line! I take both my miniature poodle and goldendoodle there for day care and vet services. I have had nothing but a great experience with both! My dogs get so excited when I tell them we are going to daycare in the morning. And even when they have to see the vet, they aren't nervous like they both have been in the past at other vets. The staff is super friendly and always willing to answer any questions I have. I look forward to continuing with them! More...

Reviewed on Google Maps

30 April 2019

Great experiences at this facility. Always caring & thoughtful with my little dog.

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30 April 2019

Very friendly staff and doctors! Always have taken great care of my fur baby!

Reviewed on Google Maps

28 April 2019

I was very impressed with Dr Hoyt. I spend two hrs prior to coming to him with another vet that was very unprofessional and didn’t take my concerns about my pregnant Great Dane that is due showing signs of labor with no puppies. Dr hoyt seen my concern shared his thoughts and plan in a professional and compassionate way that was very comforting. Two days later still waiting on puppies very big possibility I will be in tomorrow as soon as possible since still no puppies and past due. I’m so glad I found out about you guys from my grandfather Bob Warner. Thanks again!! More...

Reviewed on Google Maps

27 March 2019

I had a great experience. The staff is super friendly. I was not able to pay for my treatment for my sweetie and they put me on a payment plan with iCare Financial. This was perfect, I wish I knew this was available sooner.. But there was no credit check so it was good for me. More...

Reviewed on Google Maps

28 February 2019

Great services with affordable price! I highly recommend Cityline

Reviewed on Google Maps

25 February 2019

My last visit with my baby Lily was great! I walked in just before 5pm and the place was PACKED. I waited a bit, sure, but the doctor came to get me himself and apologized for the wait which I had no issue with to begin with. Everyone there needed some sort of care and they were no less important than my Lily. The doctor I see, Dr Hoyt, is very professional and tries his best to keep costs low. He called me to check on Lily after her visit, and gave me over the phone recommendations. I’ve never had a vet establish that kind of patient care before. I am very thankful to everyone there, as my initial visit was one of fear thinking I may have to say goodbye to my Lily. But the staff was very supportive and understanding of both mine and Lily’s needs. I will never go anyplace else, and intend to establish care for all of my fur babies. Thank you, Dr Hoyt, and all of the staff there, for everything you do.- Alyse and Lily Devlin More...

Reviewed on Google Maps

26 January 2019

I might not be the biggest fluffy friend fan, but, I am a fan of generosity! I can tell you they've got it here. I came in early this morning to ask a favor. I'm the maintenance suoervisup from across the road and the plows had stuffed the snow too high for my car to get in. I stopped in to ask if I could park while I plowed a spot open in our parking lot and they had no problem at all with that. I also know they do great work as I've heard great things from folks that live here that go here. Just wanted to say thanks, and you're appreciated! More...

Reviewed on Google Maps

26 January 2019

Dr. Hoyt is a phenomenal vet! He presented several options to treat my cat, was patient and listened to me as I asked a million questions, and was very personable! I loved how I was greeted when I first walked in and how quickly they saw me. Within minutes, I was in an exam room and Dr. Hoyt was in before I could even sit down. I was extremely impressed with how CHEAP my bill was too! I was so impressed!! Facility was also spotless. I felt the exam room had been sanitized before we were placed there, the waiting area was clean, and the receptionist was very friendly as well! THANK YOU CITY LINE!! More...

Reviewed on Google Maps

30 November 2018

I would just like to extend a thank you to City Line Veterinary Center! They were so caring and compassionate during our visit this past weekend! They did all they could to help Pongo pull through and when it was decided it was best to let him go they helped make him (and us) as comfortable as possible. I was so upset when we left Sunday I left before they could do his paw print, they called us right away and allowed us to come back after they closed to do the impression. We also received a very touching sympathy card in the mail today from their amazing staff. They really went above and beyond to make a hard experience a little easier! More...

Reviewed on Google Maps

30 November 2018

The people are great! And a great place to take my pet

Reviewed on Google Maps

30 November 2018

Staff is friendly. Facility is always clean. Amazing place!!!

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30 November 2018

Best vet in the QCA hands down

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27 November 2018

City Line Vet Clinic did an AMAZING job taking care of Zeus Nicely! We are not from the area and just moved here from Arizona and our two dogs got into a scuffle and had an abscess. It was swollen so bad his face was swollen. We went in and they gave us medication and then this morning it ruptured. As we got there they drained it, cleaned it, and sedated him. They also took care of us with the cost and worked around our budget! Amanda was amazing giving us the follow up care and she also treated Zeus. We couldn’t thank you all and especially the vet for AMAZING co workers and Amanda!!! for helping us deal with such a hectic situation. They seriously need to have more vets like this. They didn’t look at us like a number! They were understanding, helpful and amazing. We now will be taking our dogs to this clinic! For what this vet is worth they beat a 5 star rating!!!!! We love you guys and thank you! We will be back. ❤️ More...

Reviewed on Google Maps

30 October 2018

THE BEST!

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30 September 2018

Wonderful compassionate people really care about your pets definitely will be back

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30 September 2018

Always kind to my dog

Reviewed on Google Maps