Tucson, AZ
Cherry Tree Technology was founded to alleviate the burden of computer troubleshooting and repair for the everyday person. Technology was meant to make our lives easier, but when it breaks it can complicate our most basic everyday tasks. We not only solve our customer's issues, but also making plans to prevent them from re-occurring.
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1 customer review
Karen S
Sam and Brendan are a delight to work with. Their knowledge of just about with a power button is amazing. I wouldn't hesitate for one second recommending them to anybody. Computing, sound system, alarm system, tv's......and the list goes on. I couldn't be happier with their service! More...
What inspired you to start your own business?
I chose to work in this industry because there was a need for a solution to the declining level of industry support due to outsourcing in tech starting in the early 2000s. We initially started as a home-based business and in 2005, we moved to our first commercial office.
Why should our clients choose you?
We have decided to renew our commitment to the residential market segment with this new subsidiary called Cherry Tree Technology. Simply put, we provide quality technical support to residential clients at a competitive price. Our commitment to the quality of service and values that helped us grow, remain a constant measure of our success.
Can you provide your services online or remotely? If so, please add details.
Yes, many services can be provided remotely BUT many services CANNOT. There is often some confusion about just what can be done over a phone or computer.
CAN:
-You need help navigating something on your computer
-You need us to look at a suspicious message or e-mail you received
-You need us to cleanup your computer and make it perform faster
-You need us to update your computer and make sure all security patches and drivers are installed
-You need us to install new backup or antivirus software
-You need help setting up or migrating your e-mail
-You have general questions or need us to give you training
CANNOT:
If your device does not power on at all, of course we cannot help you remotely. If the screen is broken and you cannot see what it says, we cannot help you remotely. If your computer is randomly shutting off, making specific noises we'd have to be there to hear, or having trouble connecting to the internet/network, we cannot help you remotely.
Computer Repair
We repair PCs and Apple computers, including both desktops and laptops.
Security Consulting
We can help you evaluate what currently protects you and what you might want to have in the future. The news is all the rage about getting 'hacked' even though it's the least of your overall security concerns. Sometimes the simplest things get overlooked and leave you vulnerable to data loss, identity theft, unwanted remote access, and leech-like neighbors that steal your internet. Beating a threat before it's a threat is better than cleaning up after!
Custom Gaming Rig Design
Whatever your poison, we can help you stomp out your virtual enemies with a gaming computer that never gets in your way. Are you lagging too much now? Have to turn your graphics all the way down to keep your games from crashing? Call us!
Network Planning
Having trouble getting wireless to all the nooks and crannies of your house? Whether your house is new or old, big or small, wired and wireless networks need to be properly planned to ensure that you get the connectivity you expect. Let us help you avoid the frustration and money-drain of having an inadequate network!
Virus Removal
Viruses, Ransomware, Malware, Spyware, Adware, malicious popups...they're all potential issues that take very different approaches. Are you protected? We can take a look at what you have now, remove the problem bits before they get out of hand, and leave you better protected than ever.
Data Transfer and Recovery
Drive making noises? Getting errors about 'bad sectors' or 'imminent drive failure'? Was your computer working fine yesterday and now it won't boot to the operating system? Chances are, your hard drive has started to bite the dust--sometimes literally! Let us help you get your sensitive personal data before it goes away forever.