Booher Remodeling Company
Zionsville
(10)
Zionsville
(10)
10 customer reviews
Allison Burke
Booher just completed a basement and bathroom remodel at my home. They were highly professional, flexible, and did an outstanding job. I would strongly recommend them.
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Scott Elliott
Our first caution is that your own estimate of the cost of a bathroom remodel is going to be low. We used prior projects to estimate it and the actual cost was almost twice our estimate. So whatever you are estimating, add more to the cost. We got estimates from three companies and they were all in the same general ballpark.So the tradeoff we faced was whether to spend more on the project to go with a bigger company in Booher or spend less to go with smaller company. From the start we liked the people at Booher better, we liked their drawings better and they just came across as very professional. The cost difference wasn't huge, so we went with Booher. We are very glad we did.I can't say enough about the high level of professionalism. They sent out an estimator who talked through what we wanted and created high-quality drawings that really helped us see what it would look like and understand our various options. Then we went into their showroom to pick some of the materials or they sent us to reliable companies for stuff they didn't carry. It was very seamless. The other showrooms knew we were coming and what we were looking for.The actual project took about a month. The project manager arrived at the outset with a binder that laid out what would happen each day of the project. That was really helpful, since they work with several subcontractors. It allowed us to keep track of who was coming and what they were doing each day. The subcontractors were all great. They were polite, hardworking and conscientious. And they all did excellent work. More than one recommended minor changes that solved problems, such as the most effective wiring plan for lights or how to cover a pipe that could not be moved, that we really appreciated in the end.The project proceeded on schedule with minimal interruption to our routines. The end product is SO great! Really, I can't overstate how much of a daily boost it is to go into our spectacular new bathroom each morning -- with its great lighting, nice flooring, big shower and comfortable tub -- after years of using a shabby, worn out bathroom. We are thankful literally every day for their good work.In nearly every way Booher exceeded our expectations. The only disappointment was that they charge extra if you use a credit card. It wasn't actually a big deal for us as we had money set aside. You pay in installments and just leave a check in the binder when they complete each milestone. We paid four times -- at the start, at the end and twice in between after big portions of the work were complete. But I was hoping to rack up some credit card reward points that I didn't get.I will say they were especially great about change orders. They estimated conservatively so there weren't big surprises. Inevitably, there will be changes you won't expect. They always patiently explained in detail what needed to change and why. In our case, a wiring challenge led to us asking them to just install new kitchen lighting in the room below the bathroom since they had to remove a light fixture anyway to gain access. That was a big change to the project but it went smoothly and driven by our ideas and needs. That big change aside, most of the change orders were just a hundred dollars or so here and there and did not add significantly to the total project cost.Our bottom line was that it was very worth it to us to pay a little more for the high degree of professionalism and work quality we got from Booher. We are planning to explore a kitchen remodel with them in the future. More...
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Sheila Callaghan
I highly recommend Booher Remodeling. I wanted an ADA bathroom and of the half dozen people I had in, they were the ones that seemed to understand what I wanted. They were professional, on time, and wonderful people to work with. They kept me informed at all times as to what was going on and made sure it was acceptable to me. I don't know how they did it but we ended up with a larger shower, larger water closet and larger clothes closet! We are very happy with our new bathroom. More...
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Michael Thompson
Booher Remodeling is an Excellent Company! This is our 2nd Project they have completed. We had our Bathroom and Kitchen flooring removed and replaced with a Beautiful new updated flooring,all new trim and shoe moldings, all new water lines for the sinks,and washer, installed new access panel for shutoff valves in the Laundry area, painting of walls and baseboards. The Employees, Management, Office Personnel and the Owner Represent a #1 Company. Thank you for your Services. Michael Thompson More...
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Elisabeth Fries
Fantastic service and quality on our kitchen and bath. Customer oriented business and they aimed to please. Cost was reasonable compared to other companies. They estimated and planned very well and the level of communication was excellent. We are very happy with the results and would absolutely recommend them. More...
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Jon Watters
Our experience with Booher remodeling for our bathroom remodels was very poor. When Booher came to give us a quote, I told them exactly what I wanted. The exact tile, shower glass, tubs, I even gave them the paint code. We had several other quotes and Booher was the highest. However, we assumed that the renderings and reviews were an indication that Booher was a quality company. We couldn’t be more incorrect.After we signed the contract, we went and selected the exact finishes from Booher’s vendors that they sent us to. Our total project price increased by $6,390.35! I brought my concerns to Kathi (the owner) and Paula (she handles the billing) via email. The response was very rude and not sympathetic. No customer service skills at all.Not a single permit was pulled for our job. They removed a wall, added two walls, added electrical, modified existing electrical, plumbing, etc…all with no permits (all required when done together per Indianapolis code book 536-201 section b, article 11) They tore out our old shower to reveal that there was no insulation behind it on an exterior wall. Not a single person brought this up to me. I had to run out that night and do it myself. Once the work actually started, it was all very poor quality with the exception of the electrician and the drywall finisher. Then, halfway through the first of two bathrooms, no one shows up for a full week. I have three kids and being down a bathroom is difficult. Having no activity at all for an entire week while we are down a bathroom is really frustrating.On the second bathroom, they grout the floor… completely wrong color grout (both bathrooms are supposed to match) and no one at Booher can figure out what color was used on the first bathroom. It took a week and a half for them to figure it out. So once again, over a week with nothing happening and we are still down a bathroom.The final product is fine, not amazing but adequate. Lots of signs of poor quality still like uneven tiles, missing grout spots and poor quality drywall patches. And now, to really end this project on a sour tone, they are spamming my email inbox. They apparently hire a marketing company to send emails every single day asking for reviews on the major review sites. Be careful what you ask for Booher, here’s the review you are demanding. More...
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Kathleen Hanna
We are so very pleased with our newly-remodeled and more accessible bathroom! Booher Remodeling staff have been extremely professional, helpful, and friendly, from our initial meeting to the final sign-off. The demo and drywall crews, tiler, plumbers, electrician, and painters did superb work. Even the suppliers we dealt with had nothing but great things to say about Booher. A special hats-off to our project manager, Daniel Trusty, who went above and beyond. More...
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Kay Morris
Jim and Kay MorrisWe recently had our kitchen totally remodeled by Booher. Everyone was extremely friendly and helpful all throughout the process. We want to thank Jason and all of the different craftsman that made our dream kitchen come true! We would definitely recommend them to anyone who is looking for having remodeling done in their home. More...
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Susie Koriath
We were very happy with our remodeling project done by Booher Remodeling. We had 2 walls removed which made our kitchen larger and opened up the kitchen to the dining room. They were professional, timely, communicative, responsive, conscientious and cleaned up everyday before they left. They were easy to work with and listened to our concerns and ideas. We would recommend Booher and their crew if you are thinking of remodeling. More...
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Stephanie Clarner
Wow. Booher did a great job, I was quoted $8100 on my bathroom, got most of the stuff myself (Miss Frugal) and the bathroom is awesome! For us older folks who are technologically challenged, Gary sent a text to our land-line. But overall, the experience was good. In my opinion, Theresa the paint lady was absolutely wonderful! When they cut out the countertop, there was a gap, and she caulked it so it looked like perfection! I am so happy with my new bathroom and I think they had not put in a corner shower before but it is great! Plus I got a credit of nearly $2000. More...
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