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Better Together Builders

16430 Ventura Blvd unit 304, Encino, CA 91436

(261)
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About

We established Better Together Builders because we wanted to take the knowledge and experience of over a decade in the general construction industry and put it to good use in the community. We want our customers to feel empowered and educated when they hire us take their vision and bring it to life.

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57 min response time

Reviews (261)

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4.5/5

261 customer reviews

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14 April 2024

I really did not want to remodel our kitchen because of contractor horror stories; ours and almost everyone we knew. However our neighbor gave us a tour of her remodeled home and spoke about Build Together Better (BTB) in such glowing terms, my husband and I decided to call them. Aviv arrived at our house on the dot, He was easy-going, respectful and completely professional. He listened carefully to what we wanted, made some recommendations and created a design on his laptop. He explained this was not the final drawing because the Project Manager would have to review and approve it. In the meantime, he would send it to us through email and we could let him know about any changes. He came back a second time because we had changes to the drawing and he brought a contract detailing exactly what BTB would do. He said we would have three days to decide if we wanted to sign it. He never asked us for money or pressured us in any way. Since our kitchen had to be gutted completely, I asked him how long he thought it would take. He said maybe five or six weeks. I laughed but he was serious. He explained we had to do our part; appliances, paint, etc. must be ready and waiting. That made sense and we agreed. After we signed the contract, the General Manager Alon, the Project Manager Moshe and the Foreman Ariel came for the final review. They measured everything and gave us a quote. We had investigated prices and theirs was competitive. We told BTB we did not have unlimited funds and they gave us many excellent suggestions on how to save money with the remodel. In the meantime, Sapphire, the BTB Administrator, created a group text for us in case we had questions and suggested we meet with one of the the cabinetmakers they recommended. Eran, the cabinet maker, was not only a talented designer, but a good listener. He never tried to force his ideas on us but patiently explained the pros and cons of the different designs. He said he liked making sure everything was in writing and we would be satisfied with the result. Eran provided a comprehensive drawing and in the next month, we worked with him to make sure we understood everything he was going to do. When construction began, the workers were on time or early and only left after a full days work. They were courteous and very skilled. More than once, we were amazed at their artistry. They obviously took great pride in their work. They never left a mess if it could be avoided. Unless they were a specialist like a carpenter or electrician, the workers always had a supervisor working with them. Speaking of supervisors, the foreman Ariel was such a delight that we still miss him. BTB also had administrative staff coming by regularly to take pictures, check on the work and ask us if everything was OK. Judging from our friends contractor horror stories, we hit the jackpot in how BTB handled fees. Sapphire sent the invoices through email for us to review and if it was OK, she would have a runner pick up the check. The only time they asked for money was to purchase the materials upfront and after the specific work was done. One time the work was 90% completed and we suggested adding that to our check for materials. BTB refused to accept any money until it was 100% completed and approved. They even credited us for work they did not have to do, even if it was originally in the contract! Everything ran like clockwork with this group; smooth, efficient and on time. If we had any issues, it was resolved promptly. Sapphire was the heart and soul of our project and if she could not answer a question immediately, she would find someone who could. Like any construction, there were a couple of unexpected situations once the walls were open. One had to do with the electrical sub panel. This added several thousand dollars to our project and extended the time maybe a week or so. However, BTB offered us an excellent rate to fix it since this was not in our original contract. In a little less than two months, our kitchen was 100% completed. The cabinets were built like a rock and the quartz countertops were perfect. Our cabinet maker made use of every square inch of space. This may be hard to believe, but we have not yet filled up our shelves. From the drywall to the plumbing to the electrical, everything is 100% perfect and working. When Alon the general manager came to do the final walk-through and pick up the last check, he wanted to make sure that we could call them anytime if anything needed to be fixed. Like everyone else in BTB, he took great pride in their fine work. One of the reasons I am writing such a long review people don't always believe me when I told them what a great experience I had working with BTB. Now they can see precisely what made this "miracle" happen. More...

Reviewed on Yelp

11 April 2024

Better Together Builders present pleasantly and for our large, multi-faceted home project we trusted that they would supervise teams of competent professionals working to industry standards. NOPE! Be informed! BTB are not contractors at all, they are middlemen who contract the work to mostly mediocre (+ a couple of awful) subcontractors, often working beyond their skill level - and the BTB office knows full well who they are sending into your home. The fact that the company tried to persuade us not to leave a negative review should be a red flag to anyone. During our renovations, from the office down, we experienced repeated incompetence, miscommunications, multiple shortcuts, delays, and the use of cheap products. Family and friends watched with us in bewilderment as the project slowly lurched from one fiasco to the next; several subsequent professional contractors have confirmed that the work they are now redoing was substandard. There are too many blunders to list, but for some: The lead electrician often left non-English speaking crew members onsite without supervision - one blew our security system console and another the low voltage panel to the exterior blinds. Several of the new switch plates were not put on straight or were gouged by screwdrivers (photo). The first plumber installed a tankless water heater incorrectly, broke an underground patio drainage pipe, ignored the high water pressure in the house, + left 2 indoor fixtures leaking... this, after he said his work was done (jacuzzi photo)! The second plumber cut a sprinkler line. The demo team that replaced the heater cut a water pipe and left it un-repaired, until we discovered it months later. The drain cleaning team spattered thick mud into the new swimming pool (photo). The HVAC crew wired the house incorrectly (they explained that they had not been informed that they were converting gas units to heat pumps...)! They also squeezed a new heat pump so tightly up against our electric panel that we could no longer access it(photo). The carpet layer turned up 1 hour before our house-movers arrived with our furniture, despite us emphasizing to the project manager weeks before that the carpets needed to be in asap. The carpet layer was as surprised & annoyed as the moving crew & us! We paid hundreds of $ extra to the moving company for their delay that day. A handyman poured leftover cement mix down a patio drain - when I mentioned it, he put the next lot of concrete into 2 flowerbeds where it rests as heavy lumps to this day(photo)! Then we had the locksmith from hell who caused more problems to our front gate than we had before he worked on it(photos) - BTB avoided addressing this gate issue, so we have since had to have the entire gate reworked and broken glass panels replaced again by another company. After just 7 months our brand new '20-year mini-pebble pool lining' was deteriorating: BTB did not want to fix this very costly error, suggesting the cause of the pebble breakdown was 'unknown' and therefore not their responsibility - even though 5 separate contractors have all agreed that it is due to the mini-pebble not being blended sufficiently at installation. Throughout, most finish results are average, but in places some are shameful: our new oven is still anchored by two long, thin screws going into chipboard(photo). Our new shelving is still marked up with pencil and is chipboard quality. Our quality BBQ grill was refurbished by one of BTB's subcontractors, who we recently found out had cut corners - he had mispositioned an inferior quality ignitor mechanism, which completely melted when the grill was next used. Our Project Manager rarely oversaw the work, he appeared at the end of each task to check things over and basically to schedule the ensuing repairs! Most of our communication with him was via WhatsApp texts and photo updates. We started sending him update lists ourselves to try to keep the project on track. They were always playing catch-up (yet sent a runner within 30 minutes when a payment check was due!). We were more than patient, waiting for the project to be finished so we could move on - we felt sorry for the workers who were being sent back again and again and again, unable to do much better than they already had. Let me just say that the painting crew was good - but when we gave BTB this positive feedback, that crew was then used for all sorts of other jobs outside of their professional realm (which they admitted to us) - and those other results were not as good. Our agreed 3-month project dragged on for 16 months but could have been completed a lot more quickly. After voicing strong concerns over the course of a year, the BTB office finally sent in "their best plumber" and "their best electrician", who they "had to pay 10X more".... Even after 16 months the work list was not completed. Everyone remained polite but we were exhausted by their methods and called it a day. Let the photos below speak for themselves. More...

Reviewed on Yelp

11 April 2024

Great people! Great service. It's rare to encounter such genuine hospitality, and it truly made my experience memorable.

Reviewed on Yelp

3 April 2024

A couple of years after our kitchen reno concluded, one of the drawers came off the rail. Naomi sent someone out to get it fixed and stayed on them until it was done. Thank you!

Reviewed on Yelp

1 April 2024

We did a kitchen remodel the summer of 2023. We got 4 estimates and we went with Better Together Builders because I really liked Ava, and felt I could talk with her The one good thing I would say about the company and Ava was that I was able to easily reach her. I spoke with her or saw her everyday of the project. That said, our kitchen remodel was a nightmare. The first problem we had was that the main worker ( our forman) always came late, even though in the contract it stated that the work day was 9-5. Since he came late he often worked late, interfering with our trying to make dinner in our makeshift kitchen. The demo went fine, but we started noticing some problems with the quality of the work, as soon as they started putting in the floor. My husband immediately noticed that the grout was applied inconsistantly, some grout being higher than others. They said they would fix it at the end. ( Later came to find out that this was not possible to do) We also noticed that the hole for the cooktop vent was off center. We pointed this out to them at the time, but it did not get addressed until the end of the project. By that time, there was an electrical plate cover that had been installed and it showed behind the hood. They had to remove the hood and reinstall it so it covered the plate. ( this reflected one example of poor communication between the different workers and should not have happened. ) Our cabinets went in without a problem, but they installed one LARGE drawer instead of 2 small drawers, as was designed and approved in the blueprints. We told them of the mistake and they said they would get me the 2 smaller drawers. What Ava and BTB did NOT tell us was that they had to use another company due to the size of our kitchen and that it was semi custom. It took months for the 2 drawers to come in, and they had multiple excuses as to why they did were not available. When the 2 drawers came in they were unsatisfactory. They did not match the color of the other cabinets, and the design on the fronts was not the same. We have had these drawers remade, repaired and repainted at least 4 times and they still do not match the rest of the kitchen. We were so tired of dealing with this, that we are just accepting it, but it is a contsant reminder of how dissappointed we are with our kitchen. A minor issue with the cabinets is that the bottoms are unnfinished and you can see the screws. This speaks to the quality of their work in general. Things continued to be problematic during the rest of our job. Our forman had his truck and all his tools stolen. I realize this was not his fault, but it delayed our project by over a week. When he returned to work he came later than ever and the quality of his work was poor. He was finally fired. The remainder of the work was done by 2 different workers both who were good, but the quality of the products they used and and their workmanship was only fair. Overall we are very dissappointed with the experience. I could go on and on as there were several other issues, but needless to say, I. would NOT recommend them. We had hoped that this would be our " forever kitchen" since we are seniors, but I doubt it was hold up for the next 15 years!!! More...

Reviewed on Yelp

23 March 2024

Just completed a full bathroom renovation with Better Together Builders. They were communicative throughout the process and did a great job. They finished the project timely, and did a great job. I would not hesitate to use them again for any future projects and to recommend them. More...

Reviewed on Yelp

15 March 2024

I thoroughly enjoyed working with Ziggy . He was direct, communicative, honest, and efficient. Gave me other ideas of how I can make a repair that would not cost too much, gave me options, and even took video! Honest, fair, and hard-working! I really really enjoyed my experience! More...

Reviewed on Yelp

14 March 2024

Naomi and her repair team at Better Together Builders provided top-notch customer service. From the initial contact to the completion of the repair job, their communication was clear and consistent. Naomi's team was prompt, professional, and knowledgeable, ensuring that the repair process was smooth and hassle-free. They went above and beyond to address all of my concerns and left me impressed with their expertise and attention to detail. Thank you guys for the fast response and fix. More...

Reviewed on Yelp

11 March 2024

I highly recommend using Better Together Builders. They are Professional, reliable, Work hired for was fixed and done to my great satisfaction . They make sure before they leave the working area is clean up which was nice to see. Ziggy and his team are awesome. Shirley More...

Reviewed on Yelp

11 March 2024

We just had our master shower remodeled by Better Together Builder. Very happy with the final results. Daniel is a great project manager, she helped us explaining every step of the process and answering any questions.

Reviewed on Yelp

8 March 2024

We hired Better together soon after we purchased our first home that was in dire need of remodels. We literally interviewed with 10'different contractors. Nikki stood out to us the most. She was confident, organized, and has an amazing eye for interior design. The price was high - but I would say it's pretty comparable to everyone else we interviewed - and for the time frame we had - we needed a one stop shop company which will invariably not be cheap. We had 3 months to remodel our kitchen and 2 bathrooms. They had 95% of it done by the time line. Nikki was so easy to work with - super responsive, helped us make design and fixture decisions, and her energy is lovely to be around. We felt like we were in GREAT hands with Nikki, and we are sooo happy with the final product. Anything that was out of our budget, Nikki gave us alternate ideas or helped to find ways to bring the cost down. If you want QUALITY and are on a time crunch - go with BTB. Thank you Nikki More...

Reviewed on Yelp

2 March 2024

We are very happy with our kitchen renovation from Better Together Builders. We worked with Nikki and she was very easy to work with and got the job done. We were also very happy that BTB met the price they quoted. More...

Reviewed on Yelp

26 February 2024

I hired Ziggy and BTB to do another interior remodel and I think it came out great. The project took approx. 5 months total time from hiring, permitting, demolition, construction, walk through, to final touch-up. I have another family member remodeling their house with a different company and they've been stuck for over a year trying to finish up. I'm very impressed with Ziggy's crew management, communication, and care that puts into his jobsites. He really is an asset to the company. More...

Reviewed on Yelp

2 February 2024

This company is very professional and transparent. Ido came to our house twice on his own time to help us assess our different ideas and was honest when certain projects didn't make sense in terms of a return on our investment or the out of pocket expense. We also felt confident that the quoted price for work done would not change like so many other contractors do. We appreciate Ido's transparency, professionalism and kindness, which reflects what Better Together Builders is about. More...

Reviewed on Yelp

24 January 2024

Better Together Builders came to my rescue when my townhome in Pacific Palisades had a flood which took out the whole lower level of two bedrooms and two bathrooms. This was caused by a mainline sewage pipe back up to our row of homes. I had Yanni Brickman's contact information from sometime ago buried in a recommendations file and before he formed this company. BTB gave me a very reasonable and accurate bid for the work. I had several other contractors also give me a bid. We began by their handling the build back of the two bedrooms---the drywall,painting, molding. After that was finished, as I was still trying to live in my townhouse with the whole mess (and two large dogs), they redid the second bathroom. I can't say enough good things about the whole group. Alon was the project manager. Josie, Edgar,et all, including the plumber, the tile installer, Joel, the electrician were all professional, skilled, knowledgeable to my questions, patient, and polite. Everything went off like clockwork. Sapphire from the office notified me regularly of scheduling and who was coming and when, including many city inspectors.The finished project was just what I wanted. They never missed a beat. My kitchen redo is on the horizon and I wouldn't think of any other company. More...

Reviewed on Yelp

20 January 2024

We used them for kitchen remodeling in 2022 and they did a wonderful job. Yoti was in charge of the job and was extremely professional, efficient, and gave us reasonable prices. He and Sapphire were very responsive and made sure the job was done to our liking. Recently, we noticed an electrical issue in the kitchen and reached back out to them. Michelle handled our request and was notably helpful. She was excellent at following up immediately, rapidly scheduling an electrician, communicating the successful fix and following up with a kind holiday gift. We really appreciated her care and support. More...

Reviewed on Yelp

18 January 2024

Lena and her team at Better Together Builders were the best company we could have asked for to help us with the repairs from fire and water damage. Their estimate was reasonable compared to four other companies and they provided the most detailed information. They were thorough and responded quickly and efficiently when something was a little off. Lena kept us informed via text and calls and their office was very helpful with email communication for invoices, estimates and schedule updates. The repair process was stressful but BTB did not add to my stress, which I totally appreciate. We are hoping to work with BTB again and have already referred them to family and friends. We found them from a Facebook recommendation - no one we knew has had a good experience with contractors they have used before. I'm glad to say our experience with BTB was a positive one and our family is back in our home again. More...

Reviewed on Yelp

27 December 2023

BTB is the best! We are very happy with our bathroom. They have gone out of their way to make sure we are 100% satisfied. It took quite a while but it's also because they want to get everything right.

Reviewed on Yelp

26 December 2023

We used BTB recently for a bathroom renovation. From the beginning they were organized and had very clear communication with us throughout the process. I felt they were honest. We had a small issue arise weeks after the project had been completed and signed off on, and Michelle took it very seriously and promptly had someone come back out to fix the issue. Other contractors we used the past ghosted us when we noticed an issue after the fact. We are looking forward to using them again on our next project! More...

Reviewed on Yelp

18 December 2023

"Welcome to the Better Together Builders Family!" You will hear this if you decide to work with this incredible company. Guess what? This isn't something that the company just says, but they actually mean it. Much like a good family, I know I can rely on Better Together. They have been extremely reliable and supportive throughout the process of remodeling our 1950's kitchen. My husband and I had around 5 estimates completed before remodeling our kitchen in the summer of 2023. Not only was Better Together's estimate fair and competitive, but they immediately had a game plan and walked us through the entire process. We primarily worked with Lena. She was so friendly, upbeat, reassuring and helpful! I felt so comfortable with Lena from the get go. I relied on her solid expertise and great taste. She is an asset! Overall, the entire remodeling experience was positive. Our dream kitchen has now become a reality. Fast forward to today (December 2023)...our kitchen remodel has been completed for a few months, yet we are still a part of the Better Together Builders Family. We had a small issue with a flooring plank. Ultimately, it was a manufacturing problem with the plank itself. We contacted Lena who relayed our dilemma the company. We were contacted by Ziggy who was very helpful. We also ended up working with Michelle (who is a client relations specialist) and they resolved the issue. We are so grateful!! Michelle scheduled a time for a repair person to come in and fix the plank. She called the day of to ensure we were informed of the arrival of the repair person and to know if we had any other concerns/needs. She even texted and called to follow up and ensure the job had been done properly. She reminded my husband and I that we have her number should we need anything in the future. Talk about amazing customer service! It gives such peace of mind to know we are part of a company that truly stands by their quality work! More...

Reviewed on Yelp

13 December 2023

Most companies would not come back to fix issues without money on the line, but they did. As the owner promised in the comments they came back and fixed all the things they could. While we had issues, this company has integrity - which is hard to find today. We were not expecting them to come back since we didn't owe money. They came back, they fixed the issues and continued to check in to see if we were happy. I've heard of horror stories where companies drop off after they've received the money - well despite what happened - I would recommend this company for the integrity alone. Thank you, Yanni and Better Together for showing up and doing all you could to fix things. More...

Reviewed on Yelp

9 December 2023

Exceeds Expectations! I recently had Better Together Builders help me with a whole house renovation at my parents' home in Westlake Village. Now this isn't my first rodeo-- I've done medium sized projects around my own home where I hired and managed individual tradesmen myself and I've done big projects where I took a house down to studs with a contractor-- so I went into this project hoping for the best and braced for the worst. This is where the exceeds expectations comes in. Working with Better Together is what you hope renovating your home will be like-- they are organized, communicative, professional, and personable. From the owner to each tradesman, everyone is doing their job the way its supposed to be done. Most of my interaction was with my project manager Yael. If I went into this project bracing for my stress to shoot to a 10, Yael neutralized nearly all of it. She was straightforward, prompt in communicating, super organized, and gave me great design advice. And most importantly, she was an advocate for me-- if I asked for something, no matter how small, she was on it. If there was a problem, she was on it. Working with her was such a pleasure. Better Together was able to finish my project on time and in budget. The work is beautiful and I couldn't be happier. I'd recommend them to anyone looking to renovate. More...

Reviewed on Yelp

9 December 2023

Exceeds Expectations! I recently had Better Together Builders help me with a whole house renovation at my parents’ home in Westlake Village. Now this isn’t my first rodeo— I’ve done medium sized projects around my own home where I hired and managed individual tradesmen myself and I’ve done big projects where I took a house down to studs with a contractor— so I went into this project hoping for the best and braced for the worst. This is where the exceeds expectations comes in. Working with Better Together is what you hope renovating your home will be like— they are organized, communicative, professional, and personable. From the owner to each tradesman, everyone is doing their job the way its supposed to be done. Most of my interaction was with my project manager Yael. If I went into this project bracing for my stress to shoot to a 10, Yael neutralized nearly all of it. She was straightforward, prompt in communicating, super organized, and gave me great design advice. And most importantly, she was an advocate for me— if I asked for something, no matter how small, she was on it. If there was a problem, she was on it. Working with her was such a pleasure. Better Together was able to finish my project on time and in budget. The work is beautiful and I couldn’t be happier. I’d recommend them to anyone looking to renovate. More...

Reviewed on Houzz

9 December 2023

Exceeds Expectations! I recently had Better Together Builders help me with a whole house renovation at my parents’ home in Westlake Village. Now this isn’t my first rodeo— I’ve done medium sized projects around my own home where I hired and managed individual tradesmen myself and I’ve done big projects where I took a house down to studs with a contractor— so I went into this project hoping for the best and braced for the worst. This is where the exceeds expectations comes in. Working with Better Together is what you hope renovating your home will be like— they are organized, communicative, professional, and personable. From the owner to each tradesman, everyone is doing their job the way its supposed to be done. Most of my interaction was with my project manager Yael. If I went into this project bracing for my stress to shoot to a 10, Yael neutralized nearly all of it. She was straightforward, prompt in communicating, super organized, and gave me great design advice. And most importantly, she was an advocate for me— if I asked for something, no matter how small, she was on it. If there was a problem, she was on it. Working with her was such a pleasure. Better Together was able to finish my project on time and in budget. The work is beautiful and I couldn’t be happier. I’d recommend them to anyone looking to renovate. More...

Reviewed on Houzz

28 November 2023

Nikki and her team did fantastic job on our home. The entire team was very detail oriented, organized and clean. Every measurement and every cut regardless if it was a ceramic tile or flooring was done with perfection. I think we really were lucky with Nikki and her team and we are very happy with the final product. The over price was more than reasonable considering the scope of work. More...

Reviewed on Yelp

18 November 2023

Ava was very communicative throughout the process of our projects. We have now done 2 projects with them(1 Cement and 1 roofing) and both were done perfectly and up to standard. They worked with our city to make sure that the permits were set up and helped us get the process done sooner. They are very cost effective while not taking any shortcuts! More...

Reviewed on Yelp

17 November 2023

I could not be happier about deciding to have Better Together Builders replace my roof. I'd interviewed three other companies, and not only did BTB come in at the lowest price, with mostly the same offerings, everyone I came in contact with was kind, patient and knowledgeable. If I had a question, (and I had a lot!), Moshe would get back to me very quickly with an answer, and one I could understand. All the workers were pleasant and hard-working. So far, we've only had one downpour, (nothing leaked), so, of course, I won't know for sure how weather-proof the new roof is until that happens, but everything I saw indicated they did an excellent job. Also, I was given a life-time, (25 years) guarantee on the shingles and 10 years on the labor so I'm sleeping well at night. More...

Reviewed on Yelp

16 November 2023

Sent someone to fix the roof again and after the rain today I was able to put it to the test. It passed and no leaks have been found so thankyou again Ido.

Reviewed on Yelp

12 November 2023

Our contractor, Better Together Builders, did a lot of work (listed below) and they did it on time and within budget. We were new to the world of construction and remodeling so it has definitely been a learning experience for us. In August 2023 during the estimate with our project manager Tal, we asked to move into our house within about six weeks (end of September) and he said they could do it and they really did pull it off, even despite a handful of change orders! We were excited to have a construction team that partnered with us and expected us to purchase and procure any final finish materials so we could make those decisions about style and availability and delivery timeframes, and have control over that part of the project. I worked hard to make sure we had our desired hardwoods and baseboards stacked in the garage to keep the project moving, and this gave us a feeling of empowerment. The subcontractors and workers hired by BTB were professional, courteous, hard working and performed at a high level of quality. Most of the patching and painting was so well done that it is very difficult to remember which walls were patched and what anything looked like before, which is the whole point, and feels like magic when you really think about it. Two months of remodeling with Better Together Builders involved: demolition, canceling some plumbing; moving 15 large shelves; removing thirteen old intercoms / security panels; partially remodeling 4 bathroom ceilings including 3 soffit removals and raising an entire ceiling from 7 to 8 feet, and all the related drywall, patching, texture and painting; refinishing 30 cabinets in 5 rooms; electrical work including: installing 2 new ventilation fans & 5 ceiling fans; adding 21 LED lights to 5 ceilings, fixing various electrical problems; preparing and flooring 1800 square feet with engineered hardwoods, plus a small complex custom hardwood floor design; installing hundreds of feet of baseboards, more painting; putting back 15 shelves; touch ups, etc. Almost every room in our house has been transformed. Tal was responsive and organized and calm and collected and followed up every few days, juggling a tremendous amount of work, and patiently putting up with our stream of questions and even numerous (minor) complaints. As in any large project, some small hiccups did occur, but Tal and the team took responsibility and eventually everything was made right. In an ideal world we wouldn't need to worry about this, but in the real world it is important that BTB showed that they would do right by us, even for small things that needed to be corrected. They gained and retained our trust. If you can hire a contractor as reliable and honest who can deliver exceptional results like Better Together Builders you should count yourself lucky. After completing this phase of construction, every day we look around the house and we are still impressed with what we accomplished together. More...

Reviewed on Yelp

12 November 2023

Our contractor, Better Together Builders, did a lot of work (listed below) and they did it on time and within budget. We were new to the world of construction and remodeling so it has definitely been a learning experience for us. In August 2023 during the estimate with our project manager Tal, we asked to move into our house within about six weeks (end of September) and he said they could do it and they really did pull it off, even despite a handful of change orders! We were excited to have a construction team that partnered with us and expected us to purchase and procure any final finish materials so we could make those decisions about style and availability and delivery timeframes, and have control over that part of the project. I worked hard to make sure we had our desired hardwoods and baseboards stacked in the garage to keep the project moving, and this gave us a feeling of empowerment. The subcontractors and workers hired by BTB were professional, courteous, hard working and performed at a high level of quality. Most of the patching and painting was so well done that it is very difficult to remember which walls were patched and what anything looked like before, which is the whole point, and feels like magic when you really think about it. Two months of remodeling with Better Together Builders involved: demolition, canceling some plumbing; moving 15 large shelves; removing thirteen old intercoms / security panels; partially remodeling 4 bathroom ceilings including 3 soffit removals and raising an entire ceiling from 7 to 8 feet, and all the related drywall, patching, texture and painting; refinishing 30 cabinets in 5 rooms; electrical work including: installing 2 new ventilation fans & 5 ceiling fans; adding 21 LED lights to 5 ceilings, fixing various electrical problems; preparing and flooring 1800 square feet with engineered hardwoods, plus a small complex custom hardwood floor design; installing hundreds of feet of baseboards, more painting; putting back 15 shelves; touch ups, etc. Almost every room in our house has been transformed. Tal was responsive and organized and calm and collected and followed up every few days, juggling a tremendous amount of work, and patiently putting up with our stream of questions and even numerous (minor) complaints. As in any large project, some small hiccups did occur, but Tal and the team took responsibility and eventually everything was made right. In an ideal world we wouldn’t need to worry about this, but in the real world it is important that BTB showed that they would do right by us, even for small things that needed to be corrected. They gained and retained our trust. If you can hire a contractor as reliable and honest who can deliver exceptional results like Better Together Builders you should count yourself lucky. After completing this phase of construction, every day we look around the house and we are still impressed with what we accomplished together. More...

Reviewed on Facebook

1 November 2023

UPDATED REVIEW: see last paragraph because they did fix everything 35k bathroom remodel. About a year later one of 2 vertical vanity mirrors become unfastened on one side, they come out to reattach. Also, toilet paper holder keeps coming loose and is becoming unattached. They repair with some kind of pliable material which begins loosening about a month later. A few months later, the other vanity mirror detaches and is dangerously close to detaching and crashing down on the floor or somebody. I tell them it's dangerous and am assured this will be handled on a priority basis. 3 days go by, and I hear nothing, so call again. The guy never followed up with his dispatcher, but instead tells me he thought they put it on priority. Sorry, will try and have someone contact me. Unacceptable answer. He promises he himself will come Monday and take it off the wall until he can get it reaffixed to the wall. He comes Monday, looks at it, says he has no tools, asks to see my tools. No L wrench is correct size, so goes to Home Depot for same. He says this is not what he does, not a builder. Puts the fallen side back up, tightens it to wear he is 99% sure it will not fall until gets handyman here to repair. Owner calls me . I Explain why my dissatisfaction. Says will have someone here to fix as soon as his (handyman) schedule permits, busy! Really? I have been waiting since my initial call over a week ago. I claim my right to have priority. It is Weds, 2? Weeks after initial call, and now my priority appt is for MONDAY! Not happy with them at all. Owner calls in response to my Yelp review. Says they will be here in the morning to fix everything. They did. Everything was repaired, reinstalled and or refinished to where it should have been in the 1st place. Now, I am satisfied, but 1) don't appreciate the poor workmanship and hassle it caused to begin with 2) leaving review so they will stay on top of things like this, and not put a customer off unleashes you make noise as this mirrors were very unsafe how they were installed initially. More...

Reviewed on Yelp

31 October 2023

Not very reliable. And when they finally come to give you an estimate, they never get back to you. Luckily I found someone that is reliable.

Reviewed on Yelp

30 October 2023

Tomer and his team did a fantastic job with our bathroom renovation, making it sleek and modern for our daughter for years to come. While they weren't the cheapest option, you get what you pay for. Efficient, neat, courteous. More...

Reviewed on Yelp

25 October 2023

We just finished a bathroom renovation with Better Together Builders. Yoti was very helpful in the design and generating the purchase list we needed. He also helped coordinate communication with us and the GC daily. The sub contractors were on time, hardworking, and considerate in trying to minimize the mess of the construction. Yoti and the team addressed all our concerns and was able to accomplished everything we set out to do. We were overall very happy with the renovation experience and Better Together Builders. More...

Reviewed on Yelp

17 October 2023

I had a consultation with Yael. Loved her communication style. I think that is important when choosing a construction company.

Reviewed on Yelp

11 October 2023

fence & synthetic grass. constant communication & done in a timely manner. Not the cheapest but not the most expensive. Good value!

Reviewed on Yelp

29 September 2023

we hired Better Together after they did work for a neighbor. We were very dissatisfied with the quality of their work, considering what they charge! We thought they were professionals!! They don't do free estimates! They charged $40 to come out to see the job and give an estimate! The estimate was very high and they didn't do things they had on the estimate! They would arrive at 4pm, work for 2 hours and leave! We found out later our neighbor was very dissatisfied also! We won't be hiring them or recommend them again!! More...

Reviewed on Yelp

23 September 2023

Hold up,the leak occurred again during the latest rain a few weeks ago so unfortunately this job has not been completed satisfactorily as the problem persists

Reviewed on Yelp

17 September 2023

We hired Better Together for a bathroom remodel back in February. It was completed in June. To be straight to the point: Pros - Upfront planning - Rough schedule of jobs to be performed - Availability for communication Cons - Mostly remote project management. Our project manager showed up at our house 5/6 times at most. Due to this there were egregious errors with a subcontractor when it comes to plumbing which I explain below. - Dismissive and constant push back from the foreman who ended up mainly being the project manager from our vantage point. When their team made blatant mistakes that we had to point out ourselves, the project manager nor the foreman took accountability or advocated for us. Our shower did not turn on when they proclaimed it "done" (without testing it) because the valve was installed too deep and they didn't account for the tile float. The foreman initially said that "it didn't work and didn't look right because of a missing part" (there were NO missing parts. This would be deflection and a lack of accountability for their poor planning) They had to cut a hole in the opposite wall in our child's bedroom to push it out as the tile work was already completed. (Leaving a huge mess in his room along with soldering fumes) After we could actually turn on the shower, we uncovered another issue. The project manager and foreman told us it was "our preference" to have a hand shower turn on first with the handle instead of the shower head. In reality, they never asked for our preference. They deflected here because they incorrectly installed the valve and rough-in by connecting the shower head to the diverter valve. They didn't read the manual. Full stop. So after several rounds of negotiation and push back, they had to cut a larger hole in the wall at the end of the project and completely redo the rough-in by cutting and moving pipes again. You can decide for yourself whether this is normal for a contractor that supposedly has done hundreds of bathroom remodels. We had countless issues in a similar manner as above. This is all you need to know about Better Together and can stop here. --- Additional issues: Since the project manager nor foreman were here often we (my husband and I) were constantly interrupted during the day. Which was especially concerning when a "new" crew was showing up. We had to direct them. Multiple times were told things that weren't true and when I made a comment that trust had been lost the foreman stormed out as I was explaining a concern I had (tub filler was very loose) and said how "it's very rude to tell people you don't trust them" (is it rude that I didn't trust him? Or rude that we caught them lying or misleading multiple times or that he stormed out of my house while I was expressing a concern?) Electrician didn't bring our bathroom up to code (we almost didn't pass inspection but they wrote it off as "preexisting//inherited flaw with house". if you're redoing a room you want it done right and up to code) When we mentioned we would've liked the opportunity to put our bathroom up to code were dismissed again "well it would've taken longer" yes but it would've been worth it and even more, we should've been given the option. He "cleaned" / swept all the dry wall dust into our room because the plastic was not put back up (again no one managing the project to ensure the plastic was put up) Dry Waller & painter was "done" with dents (not sanded wall) sloppy dripping paint marks (we had to ask them to come back and fix this) anyone who takes pride in their job would never have left it looking like that (pictures below) - Drywall pieces and cement was dumped into our lawn (I found nails as well) - Concrete "water" was dumped into our dirt area of our house [Note: Today the shower button is still not properly installed and it is hard to use the hand held shower. Also something is wrong with the plumbing and is constantly leaking. We have to pay to have someone come back out] More...

Reviewed on Yelp

29 August 2023

***UPDATE*** We decided to give them another chance at our Master Bath. Yanni, the owner contacted me directly after my inquiry. He is very prompt, professional and sent Tomer to do the evaluation, measurements and design. Tomer was exceptional! He has great style and wanted to see what style we would like and had great suggestions as well. This experience with BTB was great. They were responsive, professional and I would recommend them highly. They do quality work and price is reasonable. More...

Reviewed on Yelp

25 August 2023

I'm writing a review at roughly the halfway point of the kitchen and bathroom remodel we've got happening in our condo. We're very new to the experience of construction, but our project manager Tomer has been understanding with our many, many questions and specific requests throughout the process. Overall the crew has been very accommodating in helping us find ways to realize the vision we have for our [admittedly limited] space, and the workers have been very polite and courteous throughout. In addition, the weekly updates from the office about what to expect each week are helpful with understanding how the remaining schedule is shaping up. We look forward to seeing the space continue to transform in the back half of the construction process and will update the review accordingly! More...

Reviewed on Yelp