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A V.I.P. Pet Resort

Boulder Junction, Nevada

(108)

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Reviews (108)

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5/5

108 customer reviews

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22 October 2019

Friendly Helpful

Reviewed on Google Maps

14 October 2019

Very nice pet facility.

Reviewed on Google Maps

21 September 2019

Great staff and nice facilities too.

Reviewed on Google Maps

30 June 2019

Been going there for long time.Never had a problem.This time we had a parrot along with our dog. And they boarded her.and they loved her,even though she talked a lot. And it helped us boarding both at one one place.THANK YOU OWNER KURT FOR ALLOWING THIS.. More...

Reviewed on Google Maps

28 May 2019

Had to do a daycare but needed to drop my furkid off at 10 am and pick him up at 9 pm. Not many place in or near Vegas can do this. The management and the owner were cordial and responds promptly. We arrived later but had txt them to let them know that we'd be running late. Thanks for the great service. More...

Reviewed on Yelp

19 April 2019

Been taking our dogs there for 10+ years, it's always a good experience.

Reviewed on Google Maps

19 April 2019

Our dog has been going here for about 7 years. The staff is fantastic and have been there for years. The owner lives on the premises and checks on the dogs before he turns in for the night. Can't say enough about Gary, who loves our girl and takes good care of her. The other employees are wonderful, too. Alex and Keith are great. I highly recommend this place! More...

Reviewed on Google Maps

20 March 2019

We love A V.I.P. pet resort , are chow chow doggie Kobe is Treated as a lion king. I highly recommend A V.I.P pet resort to all my family and friends.

Reviewed on Google Maps

20 March 2019

THE OWNER & FAMILY R SOOO KIND & COMPASSIONATE! I FELT COMPLETELY UNDERSTOOD & COMFORTABLE LEAVING MY "BIG GIRL" THERE? SHE WAS TREATED AS IF SHE WAS A PART OF THEIR FAMILY. WILL DEFINITELY BE A RETURN CUSTOMER! More...

Reviewed on Google Maps

18 February 2019

Pawtastic Friends are the greatest bunch of life forns on two legs. They've changed, possibly the lives of some of my more "spirited" fosters and allowed them to move in to loving forever homes with their positivity based training and clear devotion to the dogs . Thank you Chrissy and everyone else at PAWTASTIC FRIENDS and AVIP PET RESORT for giving these great people the space to train these hopeful dogs. You're the best. .IZZY SAYS SEE YOU NEXT WEEK! More...

Reviewed on Google Maps

19 January 2019

Always use them. Great staff. Never any issues

Reviewed on Google Maps

28 December 2018

Experts at grooming fluffy dogs! A-VIP is a friendly environment and Kurt is really knowledgeable about everything Chow Chows. He always answers all my questions on how to keep our pup happy and healthy and gives great advice! More...

Reviewed on Yelp

20 November 2018

Very nice establishment to board my dog. Was able to get daily updates on his wellbeing which were very helpful. Staff seemed to really enjoy their job and the pets in their care

Reviewed on Google Maps

22 August 2018

We have been customers here for many years and will bring our German Shepard here, as long as Roe is working. Roe is great with dogs, pays attention to details and welcomes our dog like he's part of her family. The rest of the staff is good with him too, but if Roe wasn't their we might consider another location. We never have problems and feel secure that he will be in great hands when we leave. Thank you Roe and the rest of A-VIP staff More...

Reviewed on Google Maps

29 July 2018

I was really nervous leaving our 9 month old GS and 4 yr old Min Poodle for 8 days but the staff here were wonderful in reassuring us that they would be fine and they were right! When I called during the week to check up on how they were doing, Greg had me hold on so he could actually go and check on them and report that they were doing fine. I especially appreciate that they were both bathed prior to picking them up. Will definitely use them again! More...

Reviewed on Yelp

19 July 2018

Great place!  I was scared after readingA few bad reviews but had boarded there before with no problems.   I boarded my 1 1/2 year old German for 14 days.  I didn't have time to pick her up so for $30 I had her bathed and driven to my home.  She actually gAined weight and had energy to go swimming once home. More...

Reviewed on Yelp

3 February 2018

We have boarded our three dogs here many times and have had an excellent experience. My dogs are enthusiastic when I bring them here, and I know if they were mistreated - they wouldn't be excited about going here as they are pampered at home. I find the staff to be extremely friendly and helpful. I read some of the negative reviews on here, and was surprised. If you've ever been in any kennels around the country, you will see that there are dogs who will paw and scratch at the gates of the kennels repeatedly when confined -- maybe that's how someone's dog had an injury on their paw in a previous review? Another review stated their pet was dirty upon pick up. I'm guessing the dogs are rolling around on the concrete in a kennel and they may get a bit dirty. It's not plush carpeting that they're staying in. However, you can request your pet to get a bath prior to pick up.All I can say is that my dogs love it here, and the staff is great. More...

Reviewed on Yelp

18 September 2017

Im from LA and I've had my German Shepard George stay with VIP twice already when I've been in town. Hands down great staff and haven't had any issues during George's visits. We'll be returning customers.

Reviewed on Yelp

4 April 2017

Kieth was great on the phone and in person. Our Bella spent three nights with them while we were in Vegas. (Nothing dog friendly in Vegas! ) they accepted here raw food and even let me store her food in their freezer as our resort room didn't have a freezer. She seemed happy and in good spirits when we picked her up. They were very understanding of my calls to check on her. But shout of thanks to their team. More...

Reviewed on Yelp

14 March 2017

My two dogs stayed here for 9 days while we were on vacation. Drop off and pick up we're simple. My dogs were happy and healthy when we picked them up! To top it off, their prices are unbeatable!! We will definitely be using them again More...

Reviewed on Yelp

23 November 2016

I think my dog loved this place! Check in is quick and easy, so is picking up. My dog is a dirtball when I picked him up, I take it as a sign of good times. They will bath your dog like other places, but you need to call ahead of pick up. I didn't have time so I'm bringing home dirty.Lots of people bring a ton of stuff there when they board the dog; bed, trundle, couch, photos in a frame etc...and the facility accommodates all home brought "reminders". What I liked the most about this place is the kennels are all next to each other, some places have stacked kennels so some dogs are on the top kennel. My dog doesn't like to be in the bottom kennels, but don't have that problem with this place. More...

Reviewed on Yelp

7 September 2016

This is a review of an experience of an employee, not of the resort. Thank you to the guy working at A-VIP Pet Resort Las Vegas. Wearing the "uniform" of his employer he made our day easier and stopped us in a bus stop telling us that we were on the wrong side of the road. We obviously looked like tourists with our suitcase and pale skin  He helped us on our right path and also helped us when we got off the bus so that we could get home to our hotel instead of taking a bus in the wrong direction and on a wrong bus line. We probably saved a whole lot of time.Thank you mister! More...

Reviewed on Yelp

27 April 2016

We take our pointer to A-VIP on roughly a once-a-week basis for daycare, and board him probably a weekend every two to three months, with one or two extended stays of a week per year.  He always gets extremely excited when he recognizes the streets that show he's being driven there, then runs in happy and leaves happy.  The staff are always friendly and always extremely professional.  I do note that some of the negative reviews mention that dogs smelled or seemed dirty when they were picked up.  Those times when we have had our dog washed before picking him up after boarding, he's been immaculate.  When we have not had the extra service done of our dog being washed, he then has the same "dog" smell that he would have after going to a dog run for an hour.  We are very glad to have found this kennel and daycare. More...

Reviewed on Yelp

27 December 2015

I have boarded my dog there the past couple of years over the holidays.  He gets nervous when he's away from me, so I'm not surprised by his weight loss.  He barely eats any time he's boarded anywhere. However, it would be nice if they returned any uneaten food.  I gave them extra food and didn't get any back when I picked him up either time...which I don't think about until I'm home and it's too late.  If he didn't eat AND I gave extra, I would expect the leftover food to be returned to me. Other than that, I assume and hope he's treated well while he's there.  The front office staff is always friendly and the rates are hard to beat. More...

Reviewed on Yelp

12 September 2015

I LOVE this place! The people are amazing! Facilities great! Play time! Awesome kennels! High quality food! Great hours! Best place I've found all around!

Reviewed on Yelp

8 June 2015

Our 2 dogs have stayed here a few times when we leave town. The price is great compared to a lot of other dog boarding places. We've never had problems and feel comfortable with our pups staying here. More...

Reviewed on Yelp

6 June 2015

I'm surprised to read the reviews here, the negative ones. We were really happy with vip. I would put the customer service we received in Las Vegas in two categories. ..the worst or the best. And this place was some of the best. the young man at the front desk was SO NICE to us. We figured our dog might not eat well while he was there; he has big time separation anxiety, but he seemed well cared for and seemed to bond well with the staff. We were very surprised by the affordable rates. We had a great experience here. More...

Reviewed on Yelp

27 May 2015

my dogs are there right now while we're out of the country. i called them today and as usual they were reported as being in good shape and  are in day care outside their own run- every day. i've been boarding with them for 6-8 years. yes, my guys get dirty, they're dogs! they get dirty every day when i take them to the dog park. they dont eat as much as they normally do when they're there but it's insignificant.they're 55 & 70 lbs and they are well. i'm so sure about there well being that i can post this review before i pick them up later this week. ron & anita u. More...

Reviewed on Yelp

2 February 2015

I have used this place two times and absolutely love it they treat your dogs great and they even washed the blankets I gave them when I picked up my pets! I'm not sure if they give obedience classes while the dogs are being boarded there but every time I pick up my pets they are much more well behaved. Also the prices are awesome. :) More...

Reviewed on Yelp

6 January 2015

first i would like to thank all the people who work there for treating my puppy (hes actually 8 years old) like one of their own. we moved all the way from another state and my dog stayed here for almost 8 months they were friendly and understanding of his needs. hes a guard dog and i never have him around other dogs. he is also a picky eater and can sometimes can be a brat. when i brought him in he was very over weight =0) but they helped me get him back to what he is suppose to be . i have an american blue nose pitbull. most places i called would literally hang up once i said what breed of dog i had. but this place didnt. they were very helpful and understood i was moving from another state  and i was in the process of purchasing a new home. whenever i came to visit him he was always happy. even when i took him out for the day, when we would return he was always excited. and for him being a house dog he did very well here. i cant thank you enough. if you love your pets and your going away for while, this is the palce to bring them. bring their favorite toys, blankets,bones or whatever makes your pet comfortable at home. that will make their stay better for them. they will feel like their at home.thanks again to a vip pet resortsomkey's mom More...

Reviewed on Yelp

19 October 2014

I left my dogs there for a week. They had a blast! Staff was awesome! Very friendly and trust worthy. When I picked up my dogs they looked a little skinnier and one had diarrhea for a few days but my vet says that is not unusual due to a new exciting environment and change in eating habits/schedule. She was just fine.I would not hesitate to leave them here again and would recommend for anyone who loves their pups. More...

Reviewed on Yelp

29 May 2014

I wanted to give it 4.5 starts but didn't know how.  I liked this place. They first of all reassured me that they would take care of my dogs which is very comforting to me. So I give them a 7 for customer service.  We especially were happy when we came to visit our dogs the next day and they appeared very happy and didn't seem like they were missing us at all which I think is what most people want from there dogs stay. They also loved Alex one of the staff which was very reassuring for us. As for the kennels I liked them but wished they would of appeared as they did in the pictures with cots and fresh paint on walls. For the kennels themselves I give a 6. More...

Reviewed on Yelp

27 November 2013

I love A-VIP. We're local to Las Vegas and we've boarded our Yorkie here probably 15+ times in the last 2.5 years. We've boarded there for quick overnight trips as well as up to a week at a time. The location is nice since its on the way to the airport. I think the pricing is competitive. We always pay the extra $5/day so my dog can have "play group" and play with other dogs. The staff is always nice and friendly. They called our vet to confirm our updated shot records so we didn't have to bring in the paperwork which I appreciated. I've also used their grooming services a few times. If the dog stays a week, he gets a free bath which is nice. We've also gotten the dog's hair cut there a couple times and it turned out nice. More...

Reviewed on Yelp

8 August 2013

I have boarded my dog here about a half dozen times in the last two years.  The facility is a little off the beaten path and the parking lot has a little "storage" of random items in the corner.  The facility is clean, the staff is nice and yes my dog comes back dirty, but she has from every kennel.  So the folks complaining about their dog was dirty I think are being unrealistic.  I like this place, recommended it to many folks and their prices are very affordable.  I think this is more a facility for dogs than cats as I have never seen cats here.Nice runs, nice people, good prices. More...

Reviewed on Yelp

15 July 2013

Please don't be fooled by all the negative reviews because this place is awesome. My min pin-yorkie loves this place! The staff is nothing short of amazing! Everyone there is always so attentive to my dog Speck, and always find room to accomodate my dog even in last minute booking. Thank you guys for all that you do More...

Reviewed on Yelp

20 May 2013

Kurt and his staff are amazing!! We do a lot of rescue work and have been using them for over 7 years now. I highly recommend them to anyone!!

Reviewed on Yellow Pages

25 March 2013

The staff here is always friendly and accommodating and are willing to help make the experience here a positive one for both owners and pets. When we misplaced our beagle-mix's paperwork from the shelter we adopted her from, the staff placed the call to the shelter to confirm the info they needed and simply took care of it--no hassle, very polite. They are also very accommodating on letting our beagle-mix & golden retriever be boarded together and have play time together as well. Our dogs always come back from a weekend at VIP Pet Resort happy and tired, as though they've been playing the entire weekend. The facility seems to be in good condition and I've recommended VIP Pet Resort to other friends in Vegas who are looking for a safe and reliable place to leave their furry friends. More...

Reviewed on Yelp

20 June 2012

My dog is always so happy to see her groomer and she always looks exactly the way we like.

Reviewed on Yellow Pages

15 June 2012

Our pets live it here. They are always happy to arrive which we take as a good sign. The staff has been great to work with and has been flexible with our requests for our pack.

Reviewed on Yelp

23 May 2012

Nice place! They cared for my dogs while I was in Vegas and neither dog had been boarded before. After looking at the place and talking to the staff I knew I found the right place. My dogs will stay here anytime I come to Las Vegas. More...

Reviewed on Yellow Pages

9 May 2012

We were given a friendly welcome and gladly given a tour of the facility. I brought my dogs food, toys and pillow, which were welcomed by the staff. I have little dogs, which were kept away from the larger dogs at all times (this is their policy). More...

Reviewed on Yellow Pages

3 May 2012

I moved to Las Vegas 6 months ago. I needed a place for my 5 year old rottweiler . He is nevous aggressive pet but, very sweet when you are around him a little. I have had trouble in the past with boarders being young and scared of my dog usually when I board him it is always a nightmare. Not this time!! I went in to look at the facitlities prior to boarding. I like that they have several different types of kennels and one group of them looking away from the play yard,  so that dogs like mine will not try and bark at the other dogs while they are playing. The kennel was large and clean. The ladies their made me feel very confortable and let me explain my puppy and the challenges we have had. They assured me that they arent affaid of dogs like him and he would be in good hands. So,  I decided to keep my boarding appointment. After a long 12 days I picked up my dog. They had him bathed and ready to go with his bed and toys up at the front. They told me that he did really well and no problems!!!  WOW what a load off and now I have a place that will care for him when I am out of town. More...

Reviewed on Yelp

26 April 2012

We're happy and glad that we've foundt his place thanks to other reviewers. Next time in Vegas our dogs will be back. Great customer service and just minuts away from the strip.

Reviewed on Yellow Pages

23 April 2012

Took my yellow lab here this past weekend last minute and they took him in with no problems.  The prices and location are really good compared to other pet hotels so I will be coming back here again when my dog needs a place to crash. Note:  This place is kinda hard to find.  GPS was not even able to find them.  The main crossstreets are Warm Springs and Las Vegas Blvd.  You want to stay on LV Blvd, then go west on Warm Springs until you hit a dead end (pass the Animal Hospital) and make a right til you hit Arby, then make a left.  The pet resort is kinda tucked away in a corner at the end of the street. More...

Reviewed on Yelp

18 April 2012

The minute we parked, this place emitted a warm and welcoming feeling. When we walked in, we were greeted by a nice gentlemen who was at the front counter. He gave us a run down on what the resort had to offer and what to expect. He got acquainted with our dogs while we filled out paperwork. More...

Reviewed on Yellow Pages

2 April 2012

When we picked my dog up, I knew it went well, the woman at the front knew who our dog was, made a bunch of positive comments about her, and they had her stuff ready for us. Lucy did not seemed stressed out at all, was happily following the staff on a leash and did not accost me when she saw me. Thanks A-VIP!! More...

Reviewed on Yellow Pages