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Your New Best Friends

Haywards Heath, West Sussex

20 hires on Bark
‘19 Certificate of Excellence, 2019


Your New Best Friends is an award winning premium pet care company based in Haywards Heath, West Sussex.

We provide a bespoke service, tailoring each package to you and your pet's individual needs. This can involve anything from a one off visit to feed the cat and the fish while you are away on business, to daily visits to your home providing walks for your dog, house visits for your puppy or giving your old lab the medication he requires.


Reviews (15)

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13 September 2020

Really pleased with Louise - immediately gained Bramley's attention and showed us easy to follow behaviours which have helped us immensely.

Thank you Norman for your kind review

11 May 2020

New Best Friends are brilliant! Louise and her team are friendly, trust worthy and excellent at feedback after every single walk! My dogs love spending time on their walks and they go to a variety of different places to keep them occupied! They are flexible to my work shift pattern and able to accommodate at very short notice! They Have also given me advice when I adopted a second dog of a few behaviour issues that needed resolving! More...

Thanks so much for the lovely review!!

28 April 2020

From the first meeting I felt that both Louise and Nicola had a genuine affection for my dogs, one of which is usually wary of strangers but treated Louise like her new best friend.
The dogs go mad when Louise or Nicola arrive to take them out and I feel confident that my dogs will be safe and well cared for while having fun, The photos taken on each walk are a lovely bonus.

Thanks Kym!!

25 November 2019

Nicola has recently starting doing training walks and solo walks with my boisterous labradoodle who is scared of cars and pulls on the lead. We can already see a massive improvement in him. He's now moved on to some group walks, which I wasn't sure he would be able to do, but Nicola is fantastic and manages him really well. He's loving life. More...

15 November 2019

Louise and Lydia offer and give a amazing service the quality of care and communication is second to none for a dog walking service it’s more than 5* they’re 1000% trustworthy and reliable. I love receiving my daily emails and photos of my boy out enjoying his walks. If your looking for a dog walker and a high quality service of people who enjoy and have so much passion for their jobs then I highly recommend your new best friend because they literally will be!! (No pun intended ☺️) More...

11 June 2019

Louise has looked after our labrador pup, Bailey, for a while now and I would highly recommend her services - she is so organised, friendly, helpful and always goes the extra mile to try and help us out in tricky times. Bailey absolutely adores her, and is always happy and well looked after whilst we are away for work. More...

5 June 2019

Fab and reliable...recommend to anyone with Fur babies

9 April 2019

Best dog walker, pet sitter around! Louise is so loving and attentive... with amazing thought to every detail that would make your puppy the happiest in the world. Juno just loves her... the minute she hears Louise’s car she goes crazy! More...

14 November 2018

Louise is brilliant with Harlequin, her training, guidance and general care towards him exceeds our expectations. Also, the added touches such as daily reports and occasional pics/videos of progress makes her service stand out from the rest. We are really happy with Louise and would encourage anyone after a dog sitter to go with Louise! More...

What a lovely review, thank you very much Nia. Glad to know I’m doing a good job!

9 November 2018

Louise has looked after my 2 dogs a few times now and I cannot recommend her highly enough. One of them is very nervous and doesn't like anyone new and within a 10 minutes of meeting they were like old friends. I can go out when required and feel assured that they are well looked after and having fun. More...

7 November 2018

I'm so happy with the service Louise provides, our puppy Albie is absolutely loving his visits and gets so excited, he has even already learnt some basic training. Would highly recommend to anyone who is looking for doggy care. More...

Thanks so much for your lovely review Alex!

5 November 2018

Can’t recommend enough!! Archie loves his day care days (and the occasional overnight stays). He’s always worn out from all the fun. Louise is amazing and I’m so grateful to her. More...

31 October 2018

Louise offered a very professional and great service to look after our cats whilst we were away. She clearly has a passion for animals which is evident in the care and attention she pays when she is with them. Thank you for taking care of our fur family. More...

31 October 2018

Louise has looked after our two dogs on several occasions. She has an unrivalled love and interest in every dog in her care, which makes her -in my eyes - the most superior choice. I feel completely confident and comfortable that our dogs are being loved, exercised and looked after whilst we are away. The fact Louise has experience as a veterinary nurse, means there is an additional facet to her knowledge base. I’d highly recommend Your New Best Friends, you won’t be disappointed. More...

23 October 2018

I’ve been super impressed by the service which Louise provides. She is always punctual and has a genuine love for the dogs she looks after. My dog Archie gets a really good walk and it’s great to see where he’s been with the GPS tracker. Couldn’t recommend more More...

Thank you Martin, always a pleasure!


I love that my job gets me out and about every day. I really enjoy meeting new people and most importantly being able to do a job which involves my passion for animals.

I have so many ideas as to how to create a unique service for clients that I decided the only way to do this justice was to start my own business.

My company specialises in offering bespoke packages to each of my clients and their pets.

Our premium benefits:
- Group walks are limited to 4 dogs per walker
- GPS tracked reports sent straight to your phone via our app
- Access to our online members portal where you can manage bookings, view reports, invoices and upcoming bookings plus many other features.

More about us:
- Fully insured with Pet Plan Sanctuary
- Up to date DBS certificates (criminal record check) for all staff
- Awarded the 'Certificate of Excellence' from bark.com
- Successful completion of Dog Walking & Pet Sitting course including first aid


We offer both group walks which are great for socialisation or private walks should this be something that you would prefer. Our group walks never exceed four dogs per walker so that we are able to give the dogs the best possible care and walk them safely. Our group walks take place on over 100 acres of private land, so your dog will only interact with other dogs on our pack walk who have all passed our social test.

This can involve anything from a one off visit to feed the cat and the fish while you are away on business, to daily visits to your home providing toilet breaks for your puppy, feeding the cat or giving your old lab the medication he requires.