NE6, Newcastle upon Tyne
Wildkat IT Services, based in Newcastle, is a small tech business specialising in web hosting and IT support.
The business originally started off due to friends and family always turning to myself for help and also recommending me to their friends whenever they needed help with their PC’s, mobile phones and websites.
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What do you love most about your job?
A happy customer! There's nothing better than seeing a customer happy that you've managed to fix their PC when they thought it was the end.
What inspired you to start your own business?
I've been the go to person that my family and friends contact when they have tech issues. I also studied IT at college as well as self taught myself on upgrades/repairs as I enjoy working with computers. It just made sense after a while to turn a hobby into a business and so far it's taking off quite well due to great customer feedback and referrals from other customers that have used our services.
Why should our clients choose you?
You're not just a number to me, I treat all clients like a friend however remain professional at all times. I also try my best to make the repair turnaround time as quick as possible without charging too much for the service itself.
Can you provide your services online or remotely? If so, please add details.
Some computer repairs can be done online/remotely and as we also offer software such as Microsoft Office or assistance to install software you've bought youself, this can be done over the internet. We'll talk you through installing our remote control software and then you can also delete it afterwards for your own piece of mind.
What changes have you made to keep your customers safe from Covid-19?
During the Covid pandemic masks were worn and collection/pickup services became a lot more popular so we could keep our distance from customers to prevent any spreading of the infection and followed all government guidance. This is no longer needed however if you'd prefer a mask was worn then just let us know.
Computer Repair
We can repair many different brands of PC's and Laptops. Broken screen, error messages or needing a new hard drive as the PC is just really slow? Please get in touch.
Computer Upgrades
Would you like more storage? Faster processor or more RAM? Bit of a gamer and need the latest graphics card installed? We can help!
Web Hosting
Own a website or starting a new one? We offer website hosting and website transfer services at very affordable rates! Contact us or check out our website for more details.