Liverpool
215 customer reviews
Lyndsay Macaulay
Lovely member of the team, great massage and nails. She was so kind and friendly and did a great job.
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Stephanie Rourke
Relaxed and professional as always! I wouldn’t go anywhere else for my treatments!
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Ibraheem Iqbal
Jess was extremely kind and held was very engaging. She knew what she was talking about which made me feel a much more comfortable and satisfied customer. I would definitely recommend the treatments offered at Urban Calm as well as being treated by Jess. I will definitely be booking again!Massive thank you X More...
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Megan Cottrell
The lady who did my eye brow wax was lovely & made me feel relaxed :) highly recommend!
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Carlo Baleotto
By far the best wax session of my life. Super fast and zero pain.Daniela has been magnificent and very friendly as well. Will HIGHLY recommend.Price reasonable as well. More...
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Amy Owen
Jess and Lyndsey are both extremely good at what they do (I have gel nails) but also such lovely women to chat to which makes all the difference.
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Matilda Bennett
Really lovely and welcoming, was offered a hot drink and biscuit once I arrived for my appointment. My nails have never looked better, totally recommend and most definitely will be returning x
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Karen Mccloskey
Really enjoyed my massage at the spa such lovely staff and a great welcome on arrival thourghly enjoyed myself was so relaxed after as was my friend i will definitely be calling in again on my next trip over to Liverpool so as I have something to look forward to other than my husband trying to drag me to a football match
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Margaret Condron
Reception staff were polite and welcoming and Lyndsey the beautician was so professional. She made me feel so welcome and suggested I have a patch test before I get my eyebrows tinted as I’d never used that particular tint before. I will definitely be a returning client. Thank you. More...
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Nora Alhashash
Daniella was perfect, she really knows her work, and the tired spots ❤️
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Kirsty Robinson
I always go to Urban Calm and use both Aintree & Met Quarter salons and I absolutely love going. All the girls are so lovely & professional and I wouldn’t go anywhere else. They make you feel so welcome all the time ❤️☺️ xxx More...
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Maëlle Patourel
Lovely staff and great atmosphere. The treatment was lovely!!
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Livia V
They provide a very professional service using excellent products. The staff is competent and the shop is clean .Highly recommended.
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Helen Kinsella
Great service, always professional and friendly and my eyebrows are always fab! Highly recommendedToday I had a facial, first time I’ve tried this service at the spa and I definitely be back for more.Thanks ladies
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Grace Keenan
Love my lashes. Very relaxing experience. Thanks Jess!
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Julie Kelly
Have my hair done at the Aintree salon. Lovely friendly staff.
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kyle o'neill
Was great , friendly staff and treatment was done quick and precise. Will be back for sure thanks so much
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Meghann Shaw
The staff are wonderful that I have for my dermalogica treatments, I didn't feel pressured at all to buy the recommended products and was happy to return. The consultation and treatments to my skin had such a major impact on my face. I will definitely be returning soon. More...
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Rachael Binns
Jess is the best. I've been going to her exclusively for over a year now and her massages honestly make a huge difference to my physical well being. Jess takes the time to talk to you before each session to find your problem areas and ensure that the treatment is as successful as possible. I can't wait for my next session with her! More...
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Rach Binns
Jess is the best. I've been going to her exclusively for over a year now and her massages honestly make a huge difference to my physical well being. Jess takes the time to talk to you before each session to find your problem areas and ensure that the treatment is as successful as possible. I can't wait for my next session with her! More...
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James
Was the first facial I've ever had so didn't know what to expect, was slightly nervous as silly as it sounds! Robyn was great, made me feel relaxed and did a great job. My skin looks and feels great!
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julie Nolan
A lovely friendly salon providing top class treatments. Looking forward to my next visit
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Laura Middlehurst
I absolutely love Niamh doing my hair. She always listens to what i want and never disappoints me. Absolutely fabulous service every time I’m in from all of the staff. Would not go anywhere else.
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Rebecca Ashford
Amazing service & friendly staff.
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PortiaTesta .
I had an amazing experience with City Spa! They were able to fit me in last minute and Denise gave me a gorgeous spray time. Spray tans can be intimidating but she made me feel very comfortable and il definitely be booking again! More...
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Luis Fernandes
Excellent massage, I will repeat for sure. Thank you so much I left feeling much better.
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Zoe Wilton
Excellent customer service, my toes look fantastic.
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Victoire de Cibeins
Nice experience ! I went for a full body massage and I really enjoy it, I recommend this place.
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Claire Griffiths
Perfect LVL by Jocelyn, thankyou.
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Miguel Lima
Great staff and great service.. Will use it again.
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Mandy Owen
I've been a customer here for about 15 years. Lovely girls, always easy enough to get an appointment and they very kindly supported a charity event I headed recently. 5*
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Katy Hall
Great treatments and staff, highly recommend
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Vickyti Decib
Really nice experience !
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Natasha Fearon
Jess made me feel so comfortable and I really enjoyed the experience. My lash lift is fantastic, I'm so happy
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msrawan
I really like the massages and lash lifting treatment, I've had a better facials but generally it was very good experience and the staff was so nice and friendly and sure its not my last time
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Giulia Flo
Very good service? My facial was amazing. Very nice staff.
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Megan Kelly
Lovely atmosphere and very professional. Made to feel very comfortable and Claire was superb. Will definitely be coming back for future treatments.
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Alexandra Derby
My therapist was excellent - wonderfully skilled, I felt totally at ease with her and really appreciated her making me feel so comfortable. Great experience!
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irene burns
Really enjoy going here, the treatments are nice and the staff are very friendly
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Jane Wyatt
Lovely people. Made me feel relaxed and welcomeI had a pedicure which was done in a very professional way and my feet and nails look and feel great. Also had a eyebrow wax which was excellentI will definitely be going again and looking forward to trying other treatments More...
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Helen Price
Easy booking online.Lovely experience from the moment I came through the door. Greeted with smiles and felt very welcome.Natasha was so helpful with deciding on a colour and her suggestion of a little glitter accent made a huge difference .Will definitely be re booking, Urban Calm is a relaxed, welcoming and very professional salon. Excellent value and service. More...
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Rhianna Ashcroft
All the girls were lovely and the service was brilliant. Daniela was fantastic and did a fab job! Thank you and see you again soon!
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margaret nortcliffe
It was great to see the girls today. Especially Vicky. See you soon.Natasha is very good. I'm pleased with my appointment and care.
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Janne Scheinpflug
Very nice atmosphere
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Emma Burnell
Lovely lil place of relaxation, staff were very professional and really friendly. Loved my treatments and will most definitely be back for more. Thanks again ♀️ xxx
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Sophie
Wonderful experience, staff very knowledgable
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Lora Altahrawi
I had a pregnancy massage “Mellow mama” and it was nice. Would recommend
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Leah Stanton
Fantastic service as always. Love my LVL and brows. Thanks so much!
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D L
Thanks to my daughter's fortuitous gift I have had a refreshing lava shell massage, perfectly crafted to my requirements by therapist Daniela. It's cool inside on a very hot day but the welcome is warm. More...
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Sharon Riding
A very pleasant experience as always. I had a very relaxing pedicure, and my feet felt lovely afterwards.Lovely friendly staff who managed to squeeze us in at short notice.I will be back very soon.
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