Birmingham, West Midlands
Travel SOS is based in Birmingham and offers minibus hire and coach hire to customers across the West Midlands.
330 customer reviews
Aislinn O' Keeffe
Fantastic service from both Idris and the driver Saqib. Very helpful and went above and beyond to accommodate with my moving house!
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kaia Carberry
Very efficient service the driver ali was lovely
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Alice Broady
I used this company for an airport transfer for a group of 22. Our driver turned up on time and got us all there safe and Idris was so helpful planning everything with me! Fast replies via email and always contactable by phone too, competitively priced. Would recommend! More...
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Maryam Khizar
I came across this company whilst booking a university trip to winter wonderland, I was a bit hesitant at first as it's a new namebut I decided to give them a chance. I was very pleased with the outcome, the coach was spacious, with USB ports, the driver was exceptionally nice, they were on time and very efficient. Our advisor Mr. Idris Kayani, made the whole process of booking a coach and finding the right size very easy for us, he is also a lovely person to talk to. it's a very friendly and affordable company. Will definitely reccomend it. More...
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Alice
I used TravelSOS for an airport transfer for 22 people. Our driver turned up on time and got us there safely and Idris was really helpful planning everything with me! Fast replies to emails and always contactable via phone, competitively priced too. Would recommend! More...
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Aikaterina Bobota
Excellent customer service from Idris, his team and our driver Ali. Clean minibus, good prices! We had a safe airport transfer and everything we have been told to was 100% accurate. We are definitely choosing travel SOS again! More...
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Mad Doctor
We wanted an airport transfer and it was our 1st time in England. Excellent customer service from Idris, he helped us a lot getting this journey ahead. All our information given was 100% accurate. Perfect time manager. Our driver, Ali, was perfect, exact on time and he helped us a lot finding our place. Upon our night arrival,he was waiting till he makes sure that we are all safe. We appreciated that. Value for money too. No more words to say , we'll definitely choose travel SOS again! ❤️ More...
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Dee Black
Excellent customer service from Saleem who organised the booking to Qaz the driver coming to pick us up from the airport this morning . The minibus was clean and got to us on time. Great updates and clear information about where to meet from Qaz . Definitely using this company again. More...
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Andrew Hinks
Coaches were punctual and the drivers were flexible with leaving times. Drivers phoned ahead to confirm pickup location. Overally a very good service!
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bayan alabbasi
Great experience, accurate timings, well maintained vehicles and friendly drivers
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Sabrina Begum
Thank you for a punctual, friendly and reliable Service.
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Liam
I booked the 53 seater coach for transport to and from Selly Oak and St Andrews for our football team Christmas party. I initially arranged the booking with Saleem Ahmed. Saleem was very patient, despite my slow replies and frequent changes to the booking, and was a very easy person to arrange things with - always providing prompt responses. The price was also very reasonable.On the day, the driver (Junaid) was very friendly, the coach was lovely and clean, the coach was always on time, and the drive was very smooth. As you can imagine, a coach with 48 football lads can get a bit loud but the driver was very understanding and calm, which, as the organiser, I appreciated massively! So, we all had a great time, we enjoyed our journey and it helped our event run very smoothly. I would certainly recommend Travel SOS and I will definitely consider them for future bookings of my own. More...
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Teresa
Sorry that I haven’t got back to you been really busy !! Thank you to your guys helping and providing us with a very good excellent service for our residents of digby north residents association we look forward To having your services again in the New Years Kind reguardsMiss T Nisbet Community care worker
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home start
Excellent service and good value for money. The coaches were very clean and comfortable and came with three point seat belts, which is an essential for us. The driver was very helpful and we had his mobile number in case we needed to contact him. Will certainly be using Travel SOS again. Thank you. More...
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Customer
Excellent! On-time, clean, comfortable minibus. All seats had 3 point seatbelts. Driver (Balal) was courteous and helpful. Booking process and customer care were excellent. All in all a great experience. Would TOTALLY recommend. More...
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Jessica
Very reliable, on-time and polite service. Would recommend.
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Alison Foden
The driver was really helpful and helped us get the pushchairs on and off the coach. The communication between Travel SOS was brilliant and we were given the drivers mobile number in case we needed to contact him. The coach was lovely and clean and equipped with 3 point seat belts, which is must for us. All in all an excellent service. Thank you. More...
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Justine Douglas
Our driver kept in touch via text, easy to find the minibus when we arrived at the station, free btls of water which was a nice touch, smooth journey, they arrived early to pick us up. ..all in all a great experience & would definitely use them in the future for our annual trip to the races. More...
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Caroline Higgs
We had a great customer experience using Travel SOS. Door to door I was so impressed how close our driver managed to drop off and pick up from Twickenham no mean feat in itself. The mini bus was spacious, clean and safe. The staff were polite quick to respond to any queries. We had a great day made even better as we didn't have to worry about driving. Thank you all and would definitely use this company again More...
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haroon amin khan
exellent service, and brother sakib was great to took us and brought us back safe
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Abbie Lynn
Excellent company. Reliable there on time and very helpful and friendly. Will go out of their way to help
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Louise Lennon
Service was brilliant.The Journey on the mini bus made the beginning of the hen..Driver was great
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rafiqul chowdhury
We went to the lake district with a charity organisation called ummah welfare trust and the coach servcie was excellent, we stayed the weekend and the driver shakib was so nice and understanding he never rushed us or complained. The coach itself was very clean and comfortable. 5 ⭐ service More...
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imran
We travelled to lake district with a charitable organisation called ummah welfare trust. The coach was excellent and comfortable, we stayed there for 3 days and the driver sakib was understanding and kind.
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Abbie Lynn
Absolutely fantastic service for a group of 9 ladies. Helped us load and unload luggage on and off the bus and was on time. Was very polite and well mannered. Will definitely reccomend and will definitely use again. 10/10 from us More...
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Aaron Kay
Brilliant service, transportation at its finest for a group of lads heading to London for good times.
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Faver
Our journey was quite favourable, and we had a wonderful time. We hope to utilise your services again.
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Ferdy
Perfect for our needs. From booking to our 3days tour/trip. Staff our accomodating and on time. Would definitely on top of our list every time we would visit midlands. More power to your company. God bless! More...
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Guy Ralph
Travel SOS were brilliant for taking our group from NZ around. Our driver Ali was a top man nothing was a problem for him.
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Abigail
Very committed and trusted company. Great communication and wonderful service; we had a smooth trip from London to Birmingham. Would book again.
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Shereen finnikin
Amazing service from start to finish after getting multiple quotes Idris gave us a very competitive rate so I Booked a minibus return from Wolverhampton to Scarborough for our dance school as we had a competition communication was amazing both journeys drivers were there waiting and very polite and professional but friendly also especially out going journey Altef he was very patient with our group (Mainly children)and helpful in every way. We Will 100% be using Travel sos again for future journeys and have already recommended them to friends and family Thank you once again More...
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Luke
Excellent experience with a professional and friendly driver would definitely recommend!
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Ray
Professional, courteous, polite, sensitive staff who dealt with all our queries and problems at the time. Good value for money for everything they were asked to provide. Thanks again.
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Mollie
We contacted Travel SOS when looking for transport to Snowdon for a charity climb to raise money for a new bereavement unit at Birmingham women’s hospital. From the off everyone was so so helpful, they offered us full transport free of charge as well as making us T-shirts to wear for the climb. We wouldn’t have done it without their support, so we are all unbelievably grateful. Our driver Sakib was prompt and really friendly all day which made everything run as smoothly as possible. Will definitely recommend and be thinking of Travel SOS for any future plans! More...
Reviewed on TrustPilot
nicholas
From booking the trip to being picked up from our return journey, the company and there employees are very helpful, both drivers very punctual on pick up and drop off always kept us upto date and what to do and where to be, would highly recommend this company and will definitely use again
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Becky
Excellent service - we hired Travel SOS for a work event in Birmingham. Booking process was simple and efficient, everything went very smoothly on the day and we were charged a very reasonable price. We'll be using them again next time. More...
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Mrs J Tibbetts
Brilliant from start to finish booked a mini bus for a hen party to Weston Super Mare and from the day i booked it the staff stayed in touch with me either by phone or e mail. The driver (Kamal) was fantastic he picked us up on time dropped us at our hotel then returned next day for our return journey i would definitely reccommend Travel SOS and will be using them again More...
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St Gregory RC Church
Very helpful staff and good customer service from booking time until trip date. Driver was also brilliant and will definitely use the service again in future
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Andre
Fantastic proactive service, highly recommended
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Justin Owens
Great service, Qaz was on time and very polite and obliging.
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Hafsa Ahmad
Amazing service! Would recommend to anyone who would need minibus/coach hire.
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Keshena Bowie
I booked Travel SOS as part of my role working with Geese Theatre Company. We needed them to take a group of our performers up to a conference in Liverpool. They were punctual, professional and communicated with us really well. I would definitely rely on them for future journies. Thanks to Saleem who was really flexible and helpful through the booking process and to the driver for enabling us to perform on time! More...
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Justin
Great and friendly service
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colin walsh
Excellent, great priced service for a wedding party including 2 pick-up points and 2 drop-off points (the first of which Qaz waited whilst we checked in before moving on to the venue). Bang-on time for both days. Really friendly service and organization from Travel SOS More...
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Charlie
Very good service, quick response, nice coach and professional driver. We used a 49 seaters coach for the event at NEC, the clients are very satisfied.
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Colin Walsh
Excellent, great priced service for a wedding party including 2 pick-up points and 2 drop-off points (the first of which Qaz waited whilst we checked in before moving on to the venue). Bang-on time for both days. Really friendly service and organization from Travel SOS More...
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Lisa O'Reilly
we used travel sos for a school trip recently from the very moment we contacted it was nothing but professional, i had the pleasure of dealing with idris and he made the whole booking process so easy and affordable, he still contacted after we came out to make sure we got on with everything okay, our driver was ali who was friendly polite and very efficient, i would highly recommend if you are travelling and where in the birmingham region this is the company to go with.
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Ann Yarnold
Having used SOS twice in the last year would not use any other company when travellingWhen we arrived back into Birmingham they were unable to contact me as my phone battery had died. I had to ring a friend to contact them to explain what had happened. With 3 young grandchildren with us I was panicking how we would get home but I had no need to worry The driver waited over an hour for us and had a smile on his face as he loaded luggage and us into the vehicleI cannot speak highly enough of this company. Office staff are great and so are the driversYou feel you are amongst friendsI would recommend them unreservedly More...
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Czes Mowinski
Great service
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Beverly Hemmings
Our driver Qaz came early to ensure we arrived at our destination on time. He was an efficient and helpful driver.
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